Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Q
Qasm

Animation, 51-100 employees

4.0

Wrike

Pros

The application proves very successful in marketing processes in my opinion and is wonderful.

Cons

Contacting customer service didn't yield the desired response. I hope this resolves the problem.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

J
jaymar

Health, Wellness and Fitness, 1-10 employees

5.0

The Good Reviewers

Pros

I like Wrike because it is very easy to use.

Cons

Wrike is straightforward for all users making it very easy to use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AF
Amanda F

Information Technology and Services, 500+ employees

4.0

Wrike is one of the best project management tools

Pros

Wrike is a crucial software program for businesses managing daily operations efficiently keeping track from daily tasks to largescale initiatives. Its forms ensure that all preliminary project data is gathered and organized in advance.

Cons

Wrike's sole drawback is its lack of native integration with other systems. Although there is better potential for integration between your tech stack and other project management software Wrike's inbuilt features often negate the need for additional programs.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

B
Brandi

Cosmetics, 1-10 employees

5.0

Wrike for my projects

Pros

Utilizing Wrike primarily for project planning especially beneficial for a solo team member like myself ensuring effective organization.

Cons

There's nothing I dislike about the program. While I don't use all features the ones I use are easy and effective.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Alex

Financial Services, 51-100 employees

4.0

Very easy to use and many features

Pros

Highly userfriendly and offers significant value for project managers.

Cons

Customer service tends to be slow during peak demand times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Y
Yana

Automotive, 11-50 employees

5.0

I recommend it

Pros

Streamlining task and process management with seamless team communication.

Cons

Concerns relate to the interface and button arrangement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

R
Ruth

Design, 1-10 employees

5.0

Good for project management for creatives

Pros

Userfriendly and apt for small teams handling projects communication and overall organizational tasks.

Cons

The cost poses a significant hurdle for small teams considering its use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K
Kelsey

Food & Beverages, 11-50 employees

4.0

Wrike for a small Business

Pros

Wrike facilitates task delegation to the team automating followups and freeing up more time for individual tasks.

Cons

Editing a project timeline or timetable requires more effort than the initial setup. Each item must be edited individually not collectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M
Maggie

Building Materials, 1-10 employees

5.0

Refund Policy

Pros

The product's features consistently capture my attention.

Cons

Extremely useful for any type of gathering.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

L
Likhit

Financial Services, 51-100 employees

5.0

Wrike Review

Pros

The software's versatility allows for various useful applications enabling the creation of projects with different workflows complemented by an insightful dashboard.

Cons

Setting up advanced analytics can be challenging with unfavorable changes like alterations to the time sheet format and the removal of a simple filtering feature.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

LS
Liliana Sofia

Marketing and Advertising, 1-10 employees

5.0

A Must Have HR Software

Pros

Revolutionary HR software transforming project and team management providing realtime collaboration for instant updates and progress checks.

Cons

Despite providing ample customization options the platform can be overwhelming due to the multitude of possibilities making it challenging to determine the best configuration for my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B
Bruno

Non-Profit Organization Management, 51-100 employees

4.0

My opinion on Wrike

Pros

Wrike an excellent project management tool boasts a userfriendly interface ideal for teamwork. It simplifies collaboration file sharing and task management saving time on lengthy email chains. Notably customizable with powerful reporting features enhancing productivity and organization.

Cons

Wrike has a few drawbacks. It can be pricey especially for small businesses and may require time to adapt for those unfamiliar with project management software. Some advanced features found in other tools are missing making it good but not perfect for everyone based on budget and specific needs.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

5.0

Improving project management efficiency

Pros

Wrike stands out for its seamless integration with popular workplace tools ensuring simplified data synchronization. Connectivity with calendars document management tools and cloud storage services enhances efficiency. Commendable technical support ensures prompt and helpful responses.

Cons

Wrike like any tool has limitations notably the lack of report customization options. This can hinder presenting data tailored to the team or company's needs. Performance issues such as occasional slowness or delays impact productivity. However performance quality may vary depending on location and Internet connection.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

J
Jummel

Human Resources, 1-10 employees

5.0

A great collaborative work tool.

Pros

Calendar and Table views with specialized customization catering to professional services.

Cons

It would be beneficial to have the inapp timer available in the lower business plan to enhance user comfort with the app.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, 500+ employees

4.0

Team loves it

Pros

Our crossfunctional team finds Wrike invaluable for managing projects tasks and workflows providing insights into status and ownership across diverse teams.

Cons

The team finds the interface somewhat clunky and challenging for training new users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

M
Mandeep

Information Technology and Services, 11-50 employees

4.0

A basic however viable project management tool for administration productivity and association

Pros

Wrike instills accountability ensuring tasks on my todo list are completed. Its flexibility allows customization to meet specific workflow needs. Project management becomes straightforward with automatic updates to deadlines when plans change.

Cons

Despite admiring Wrike's threedimensional project management capabilities the team needed time to adjust their approach to organized projects. Automation while essential could offer more options for complex processes to save manual work. Although less visually appealing and occasionally more challenging to navigate the tool's quality compensates for these drawbacks. Bugs are anticipated but don't occur frequently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A
Ajay

Outsourcing/Offshoring, 500+ employees

5.0

An easytouse extend administration tool for an inaccessible office

Pros

Wrike simplifies task tracking within projects resource assignment and overall connectivity offering a comprehensive view of tasks across projects facilitating communication and organization.

Cons

Limitations exist for direct video viewing within Wrike particularly regarding space and data processing. The builtin form builder is not as robust as thirdparty alternatives. While automation features have progressed improvements are still needed. Although desiring greater capabilities for the Collaborator user type it's an improvement.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J
Johncy

Health, Wellness and Fitness, 51-100 employees

4.0

Wrike PM Backbone

Pros

Wrike's userfriendly nature active incorporation of customer feedback into the roadmap and impressive features like different views workload time log dashboards and reports contribute to its effectiveness. New features for 2023 such as light speed and automations further enhance task and project management.

Cons

Automation of time logs and notificationstriggers based on defaulters on timesheets can be implemented. Custom fields restrictions were recently removed and enhanced for reports.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

J
Jerica

Information Technology and Services, 500+ employees

4.0

Wrike the easiest way to manage projects

Pros

The multitude of beneficial features in Wrike for project organization and collaboration is greatly valued. Visual tools like work assignment and time tracking have significantly streamlined new customer and employee onboarding processes for our organization.

Cons

The absence of integration with informationsharing apps like Microsoft Teams and the inability for team leaders to set up tasks for their teams are aspects of Wrike that I find unfavorable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

P
Paula

Machinery, 500+ employees

5.0

Extremely versatile software it has facilitated team collaboration.

Pros

Wrike's versatility is a standout feature offering multiple approaches to task completion. Users can customize Wrike to align with their work style and structure utilizing tools like customizable plans and forms. The adaptability of Wrike accommodates diverse needs whether it's task management from various perspectives resource monitoring Gantt chart tracking and more.

Cons

A feature I wish Wrike had is a space for general notes facilitating brainstorming and random note dumping until finding a suitable place like in an assignment or project. Often my dislikes are related to features still in development especially as my organization undergoes frequent structural changes to projects. Adapting projects to these changes and providing the necessary metrics can be timeconsuming.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9