Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Clay

Design, 51-100 employees

Less than a year

4.0
April 2025

Justifies the price

Pros

The X Draw feature of this tool integrates seamlessly with Q360 which we use for our Customer Success Management software. Plus the extensive block library provided by it makes drawing incredibly fast.

Cons

Umm the absence of accurate lines and measurements in X Draw is a downside but it is gradually improving.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

M

Marc

Education Management, 500+ employees

Less than 6 months

5.0
March 2025

Great for building AV systems effortlessly

Pros

It is easy to use and support is quick to respond. Also it allows me to design a project much quicker than using a flowchart or AutoCAD.

Cons

The prices and new devices in the library are not always accurate but since they are easy to edit and create your own library, I would say it is not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Christian

Information Technology and Services, 1-10 employees

Less than a year

4.0
November 2024

Very Useful and Efficient

Pros

XTEN-AV software is simple to use and really helps with our planning.

Cons

Well the documentation is not available in French and I also noticed many products still don't have their connections set up.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

T

Travis

Construction, 51-100 employees

Less than 6 months

5.0
October 2024

Ideal for design engineers

Pros

I love how it simplifies single line drawings by just uploading a BoM.

Cons

I do wish there was a bit more flexibility in the designer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Michael

Information Technology and Services, 1-10 employees

Less than a year

4.0
September 2024

Quite helpful for my role

Pros

One thing I really like is how this product lets me create a full design from scratch to detailed technical drawings. This is incredibly helpful for my role.

Cons

I am still having trouble pulling client floor plans into the design tool.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

H

Heather

Facilities Services, 1-10 employees

Less than 6 months

5.0
September 2024

You absolutely need it!!

Pros

It is a very detailed program, allowing us to track our project through all its stages.

Cons

Honestly I have not found anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rick

Entertainment, 1-10 employees

Less than 6 months

5.0
September 2024

The best for professionals in AV integration

Pros

This tool has a solid database, is simple to use and offers great value for the price.

Cons

Nothing major but I feel like it would be useful to have a speaker dispersion tool for floor plans.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jay

Hospitality, 11-50 employees

Less than 6 months

5.0
September 2024

Exceptional tool

Pros

I find it very user friendly and using XTEN-AV for our designs and quotes is the best too.

Cons

There is not much bad to say once we get used to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Architecture & Planning, 1-10 employees

Less than a year

4.0
June 2024

Does the job but would like to change a few things

Pros

What I appreciate is how easily we can add new items to our drawings from their database, along with the ability to create our own. They also add items I request to the database

Cons

I really do not like that there is no hierarchy structure for user permissions and I would like to see administrator users who can have full control over regular users and their projects.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

9

C

Charles

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
June 2024

Ideal for non AV integrators

Pros

Well I love how it allows me to quickly create and use design templates for rooms that need to be repeated has really proven really helpful.

Cons

The ability to click and add pdf design documents like line drawings, into a proposal would be really useful. I know it is coming soon but right now it is a hassle to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10