Zenphi Reviews

Pros

We used to waste days emailing our IT department just to get approval for database access. Now with Zenphi, it's a true "set it and forget it" system. We just fill out one simple form, the automation takes over and we get approved way faster with almost no effort. I also love that our access automatically expires after the set time which is great for security.

Cons

The user experience isn't as intuitive as something like Zapier that our team was already familiar with. There are also so many actions to choose from that it can sometimes be confusing to pick the right one. The big plus is that their support team is always super accommodating and eager to help us figure it out.

Pros

The support from Fernanda and Aravin has been incredible, they're more responsive than any tech support I've ever dealt with. I've also really enjoyed learning how to tweak and build my own automated workflows for tasks that used to be completely manual.

Cons

The search function occasionally just stops working. Also if you ever need to manually edit tables, it can be a bit of a tedious process though I don't have to do it very often.

Pros

The dashboards and detail pages are so versatile. They let us build everything from simple little apps to really sophisticated, complex workflows.

Cons

If Zenphi allowed for more customization of how things look inside Google Docs, it would really help us create more polished and professional-looking documents.

Pros

Zenphi's user interface is fantastic and let us tailor workflows to our exact business needs. After implementing it, we didn't just save time, we dramatically cut our workload. We were even able to bring our invoice verification process back in-house from an overseas team which saved us money and made everything much faster.

Cons

Nothing at all to complain about. The team has been extremely responsive and helpful every step of the way as we built our workflows.

Pros

This tool completely automated our employee onboarding, replacing a ton of complicated and messy spreadsheets.

Cons

Making tweaks to an existing workflow can be a bit tricky so you might need to lean on their support team but thankfully, they're excellent.

Pros

The developers actually designed the workflow during our first call and had it running incredibly quickly. The service was amazing!

Cons

I can't really think of any downsides. Any small issues we've run into have been sorted out incredibly quickly. My main question is: will they be adding automation for Microsoft Office suites soon?

Pros

I really love how simple the platform is to use.

Cons

If I had to pick one thing, I'd say it's a shame that Google Classroom isn't available as an integration.

Pros

Zenphi is an amazing tool for automating boring, repetitive tasks like creating documents, getting signatures and updating databases. It works perfectly with all the Google apps which is ideal for our setup.

Cons

Building workflows can be a little complicated when you're just starting out and when something fails, the error messages aren't always clear about what went wrong. That said, the customer support team is always incredibly fast to respond and help.

Pros

Since it's built for Google Workspace, it's a perfect fit for any company that primarily uses Google tools.

Cons

Some of the flow elements can be confusing to understand if you're not a technical user but after a little bit of trial and error while testing, it hasn't been a major roadblock.

Pros

It's really easy to learn and start building automated workflows especially if your company already runs on Google Workspace. It's hassle-free and connects smoothly with other software we need like e signing tools.

Cons

You do need a basic understanding of workflow design and logic to start building on your own but Zenphi's team is always ready to jump in and help design the optimal workflow for you. Their training resources are also a useful guide.

Pros

Zenphi works with most of our existing tools and the automations we've built have saved our team a huge amount of time.

Cons

The error messages can sometimes be a bit unclear.

Pros

Being able to assign tasks and send automated emails is fantastic.

Cons

It can be challenging to get our team to adopt it and use the software to its full potential.

Pros

It integrates seamlessly with Google Suite especially Google Forms

Cons

There's no option for custom code and I think a few more advanced features could be implemented.