Information Technology and Services, 11-50 employees
More than a year
“Good tool for recording working and project times in small-scale project business”
Pros
The ZEP team provides excellent user support.
Cons
At times, evaluating and creating graphs can be cumbersome. However, I like the fact that the development team takes suggestions into account and implements them in subsequent releases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 11-50 employees
Less than a year
“Fair product for SMEs and start-ups”
Pros
Despite the initial complexity, integrating it into our company's operations was surprisingly quick. The modular structure allows us to customize the software according to our specific needs. I must highlight the helpful and solution-oriented support, which quickly addresses any questions or concerns.
Cons
While the program offers modularity, it lacks the option to adapt to specific cases. We can use workarounds, but they aren't a foolproof solution. The reporting options are undoubtedly helpful but lack customization. This sometimes leads to manual processes that are prone to errors.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 101-500 employees
Less than a year
“The user interface could use an update”
Pros
Projects can be evaluated effectively now and all legal aspects of time recording are thoroughly covered. The software fully complies with the Working Hours Act.
Cons
We don't have a clocking in and out function, and the user interface feels a bit outdated. There are certainly better systems available. The reports could be more user-friendly as well. In my opinion, there's room for improvement in analyzing missing clocking times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Accounting, 1-10 employees
More than a year
“Would buy again”
Pros
We use time tracking and project evaluations. It's user friendly and doesn't require much time investment.
Cons
It fulfills all our needs, so we have no additional information to provide regarding cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Law Practice, 11-50 employees
Less than 6 months
“Great product and support”
Pros
It's easily accessible for colleagues of all age groups.
Cons
I can't find any negative points to complain about. In short there's nothing else to add.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Legal Practice, 11-50 employees
Less than 6 months
“Great product and support”
Pros
Colleagues of all age groups find it easy to use.
Cons
I couldn't find any negative aspects to complain about. There isn't much more to say.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“Good product with potential for improvement in operation”
Pros
The software offers extensive functionality, valuable assistance and exceptional support.
Cons
The user-friendliness requires improvement. The menu lacks intuitiveness, and many functions are hidden. The integration of favorites feels half-hearted.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Simple, simpler, ZEP”
Pros
ZEP's intuitive interface makes it easy for me and my colleagues to manage time, invoice, record and reimburse travel expenses, implement project plans and much more!
Cons
No dislikes as once I became familiar with the software, integrating and operating it posed no issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
More than a year
“Our daily companion”
Pros
ZEP's intuitive nature simplifies our daily work, and the evaluation options are truly impressive.
Cons
It would be beneficial to have previews of changes, such as emails sent to employees. Testing options are also appreciated.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
