Total 9 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Stephan

Information Technology and Services, 11-50 employees

More than a year

5.0

Good tool for recording working and project times in small-scale project business

Pros

The ZEP team provides excellent user support.

Cons

At times, evaluating and creating graphs can be cumbersome. However, I like the fact that the development team takes suggestions into account and implements them in subsequent releases.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Management Consulting, 11-50 employees

Less than a year

4.0

Fair product for SMEs and start-ups

Pros

Despite the initial complexity, integrating it into our company's operations was surprisingly quick. The modular structure allows us to customize the software according to our specific needs. I must highlight the helpful and solution-oriented support, which quickly addresses any questions or concerns.

Cons

While the program offers modularity, it lacks the option to adapt to specific cases. We can use workarounds, but they aren't a foolproof solution. The reporting options are undoubtedly helpful but lack customization. This sometimes leads to manual processes that are prone to errors.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 101-500 employees

Less than a year

4.0

The user interface could use an update

Pros

Projects can be evaluated effectively now and all legal aspects of time recording are thoroughly covered. The software fully complies with the Working Hours Act.

Cons

We don't have a clocking in and out function, and the user interface feels a bit outdated. There are certainly better systems available. The reports could be more user-friendly as well. In my opinion, there's room for improvement in analyzing missing clocking times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

M
Michaela

Accounting, 1-10 employees

More than a year

5.0

Would buy again

Pros

We use time tracking and project evaluations. It's user friendly and doesn't require much time investment.

Cons

It fulfills all our needs, so we have no additional information to provide regarding cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anja

Law Practice, 11-50 employees

Less than 6 months

5.0

Great product and support

Pros

It's easily accessible for colleagues of all age groups.

Cons

I can't find any negative points to complain about. In short there's nothing else to add.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anya

Legal Practice, 11-50 employees

Less than 6 months

5.0

Great product and support

Pros

Colleagues of all age groups find it easy to use.

Cons

I couldn't find any negative aspects to complain about. There isn't much more to say.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Computer Software, 11-50 employees

More than a year

4.0

Good product with potential for improvement in operation

Pros

The software offers extensive functionality, valuable assistance and exceptional support.

Cons

The user-friendliness requires improvement. The menu lacks intuitiveness, and many functions are hidden. The integration of favorites feels half-hearted.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

D
Denise

Information Technology and Services, 11-50 employees

More than a year

5.0

Simple, simpler, ZEP

Pros

ZEP's intuitive interface makes it easy for me and my colleagues to manage time, invoice, record and reimburse travel expenses, implement project plans and much more!

Cons

No dislikes as once I became familiar with the software, integrating and operating it posed no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aileen

Information Technology and Services, 11-50 employees

More than a year

5.0

Our daily companion

Pros

ZEP's intuitive nature simplifies our daily work, and the evaluation options are truly impressive.

Cons

It would be beneficial to have previews of changes, such as emails sent to employees. Testing options are also appreciated.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8