Avail Reviews
Total 246 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars22%
3
Stars4%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Aymeth
Alternative Medicine, 1-10 employees
“User friendly for Landlord and Tenants
Pros
It's easy to use, and the lease templates are readily available. The only minor drawback is that deleting applications for non selected tenants isn't as straightforward.
Cons
I'm not sure if this is a con, but maybe I just need a crash course!
Rating Distribution
Ease of use
3
Value for money
8
Customer Support
10
Functionality
7
Bobby
Real Estate, 1-10 employees
More than a year
“Avail review from Landlord
Pros
The ability to receive rental payments and go through the entire application to lease process significantly simplifies my job.
Cons
Some of the graphics and icons can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamara
Real Estate, 1-10 employees
More than a year
“Amazing site for landlords
Pros
It's free to use and automatically populates listings on 12 other sites, attracting more leads for landlords. It's a one stop shop that also provides credit and eviction reports.
Cons
It would be helpful if the apt number could be hidden to prevent people from knocking on occupied properties.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kisha
Real Estate, 1-10 employees
Less than 6 months
“Best Customer Support
Pros
As a new landlord with two properties, I needed software that could handle background and credit checks, along with eviction reports. The ability to select a lease and add specific clauses for my state is a definite plus. It's also crucial for my tenants to be able to make online payments and submit maintenance requests through the software.
Cons
I just started using it, and setting everything up and listing the property was fairly easy.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Gwendolyn
Real Estate, 1-10 employees
Less than 6 months
“5 Star Service
Pros
The response time is fast, and the support team is always ready to help with any questions or concerns.
Cons
I don't have anything to add to the cons section. I haven't faced any issues with the Avail software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
bridgette
Retail, 1-10 employees
Less than a year
“Easy Collection Process
Pros
Signing up for Avail was a breeze. Once I completed the signup process and entered my property details, my tenant received an email. This feature makes collecting rent a breeze, and if you qualify for a fast pay account, rent payments are deposited the next day! I haven't found another service that offers this amazing feature.
Cons
There was an issue with my tenant's payment. For some reason, it didn't process, which led to my landlord account being closed. I would have appreciated an explanation for this. Despite this, I would still recommend the software and consider using it again in the future.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Homer
Real Estate, 1-10 employees
More than a year
“Avail has offers good tools for business with great customer service.
Pros
It's incredibly comprehensive, covering almost everything I need.
Cons
I'm still getting used to navigating the website and finding everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patrick
Real Estate, 1-10 employees
“New property manager
Pros
My experience with it has been great so far, although there is a learning curve like any other program.
Cons
I suggest adding a video icon in the user input sections, which would provide a popup for video viewing while staying on the page, making it more user-friendly. Secondly, I wish I could create a custom URL. Thirdly, it would be great if I could generate an HTML code to put on my other websites, directing users to the property's landing page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allyson
Real Estate, 1-10 employees
Less than a year
“My landlord experience using Avail
Pros
Navigating the software is effortless, allowing me to easily access maintenance requests, previous leases, and payment history that I can print off for taxes.
Cons
Nothing at all. Everything has been smooth sailing. I can't think of any negative issues I've encountered in over a year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muriel
Hospitality, 1-10 employees
Less than 6 months
“Best rental app available
Pros
Everything I need is conveniently in one place, making it easy to use.
Cons
I have no complaints about this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Howard
Computer Software, 1-10 employees
More than a year
“super-duper customer support
Pros
Right now, I can only think of lease payment.
Cons
I didn't have any problems at all...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Charley
Financial Services, 500+ employees
Less than a year
“As a novice, Avail is a lifesaver.
Pros
Avail covers all the essential aspects like property advertising, tenant screening, lease creation, and payments.
Cons
I would give the navigation a "B" grade, but that might be a personal thing since I'm not very tech-savvy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yaping
Real Estate, 1-10 employees
More than a year
“Avail is a life saver!
Pros
It's easy to manage and includes almost all the functionalities I was looking for.
Cons
I haven't found the online lease signing very convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
David
Real Estate, 1-10 employees
Less than a year
“Avail Software Online Review
Pros
Avail is perfect for small to medium size real estate investors like me. It allows us to maximize profitability while staying on top of crucial management decisions. It's super easy to use from both the landlords' and tenants' perspectives. Believe it or not, one of my tenants is an elderly lady with almost no computer experience, and she was able to set up her tenant profile and complete everything for rent payments without any hassle.
Cons
Currently, I don't have any commercial properties, but I plan to purchase some in the future. I believe Avail could handle this type of property, but I would need to do more research to ensure its compatibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricardo
Real Estate, 500+ employees
Less than a year
“I like it easy...
Pros
I'm incredibly busy, working seven days a week like an animal. I needed something easy to use, approachable people, and a helpful support team. Avail has all that and more.
Cons
Everything about the product is fantastic. There is absolutely nothing negative about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danny
Consumer Services, 1-10 employees
Less than 6 months
“The Best
Pros
It's so easy to use, and the support team is always there when I need them.
Cons
I don't have any complaints. Everything is good. Dealing with the high customer load was challenging, but Avail provided excellent support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney
Real Estate, 1-10 employees
Less than 6 months
“Amazing Software
Pros
It's hard to believe that with a little work upfront, I may never have to deal with another lease again. By doing the initial work, even high school kids can come in and operate smoothly using checklists for listing, screening, leasing, and handling maintenance.
Cons
The only downside to this software is that it's too user-friendly and easy to set up. It has the potential to make anyone a landlord.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Real Estate, 1-10 employees
Less than 6 months
“LOVE avail
Pros
So far, everything has been great. I especially appreciate the ease with which our tenants can pay rent and submit applications.
Cons
So far, I can't think of anything negative, but if I have to mention more, I would appreciate the opportunity to list on more websites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
carlton
Utilities, 500+ employees
Less than a year
“Avail
Pros
Avail is easy to navigate and accessible.
Cons
Currently, I can't think of anything. They pretty much have everything covered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Real Estate, 1-10 employees
Less than 6 months
“Very Good Program with Lots of Options
Pros
This software provides an easy way to collect rent from tenants, which is why I use it. It also offers many other features that I haven't explored yet, but it seems to cover all the necessary needs.
Cons
I'm sure that with a few months of experience, everything will run smoothly. However, at the moment, it feels a bit overwhelming and confusing for our tenants. Personally, I found it easy to handle the rent collection process, but the tenants are facing some difficulties (which are not insurmountable!).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10