Total 246 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

22%

3

Stars

4%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Aymeth

Alternative Medicine, 1-10 employees

4.0
July 2022

User friendly for Landlord and Tenants

Pros

It's easy to use, and the lease templates are readily available. The only minor drawback is that deleting applications for non selected tenants isn't as straightforward.

Cons

I'm not sure if this is a con, but maybe I just need a crash course!

Rating Distribution

Ease of use

3

Value for money

8

Customer Support

10

Functionality

7

B

Bobby

Real Estate, 1-10 employees

More than a year

5.0
July 2022

Avail review from Landlord

Pros

The ability to receive rental payments and go through the entire application to lease process significantly simplifies my job.

Cons

Some of the graphics and icons can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tamara

Real Estate, 1-10 employees

More than a year

5.0
June 2022

Amazing site for landlords

Pros

It's free to use and automatically populates listings on 12 other sites, attracting more leads for landlords. It's a one stop shop that also provides credit and eviction reports.

Cons

It would be helpful if the apt number could be hidden to prevent people from knocking on occupied properties.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kisha

Real Estate, 1-10 employees

Less than 6 months

5.0
June 2022

Best Customer Support

Pros

As a new landlord with two properties, I needed software that could handle background and credit checks, along with eviction reports. The ability to select a lease and add specific clauses for my state is a definite plus. It's also crucial for my tenants to be able to make online payments and submit maintenance requests through the software.

Cons

I just started using it, and setting everything up and listing the property was fairly easy.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Gwendolyn

Real Estate, 1-10 employees

Less than 6 months

5.0
June 2022

5 Star Service

Pros

The response time is fast, and the support team is always ready to help with any questions or concerns.

Cons

I don't have anything to add to the cons section. I haven't faced any issues with the Avail software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

bridgette

Retail, 1-10 employees

Less than a year

5.0
June 2022

Easy Collection Process

Pros

Signing up for Avail was a breeze. Once I completed the signup process and entered my property details, my tenant received an email. This feature makes collecting rent a breeze, and if you qualify for a fast pay account, rent payments are deposited the next day! I haven't found another service that offers this amazing feature.

Cons

There was an issue with my tenant's payment. For some reason, it didn't process, which led to my landlord account being closed. I would have appreciated an explanation for this. Despite this, I would still recommend the software and consider using it again in the future.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

H

Homer

Real Estate, 1-10 employees

More than a year

5.0
June 2022

Avail has offers good tools for business with great customer service.

Pros

It's incredibly comprehensive, covering almost everything I need.

Cons

I'm still getting used to navigating the website and finding everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Patrick

Real Estate, 1-10 employees

5.0
June 2022

New property manager

Pros

My experience with it has been great so far, although there is a learning curve like any other program.

Cons

I suggest adding a video icon in the user input sections, which would provide a popup for video viewing while staying on the page, making it more user-friendly. Secondly, I wish I could create a custom URL. Thirdly, it would be great if I could generate an HTML code to put on my other websites, directing users to the property's landing page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allyson

Real Estate, 1-10 employees

Less than a year

5.0
June 2022

My landlord experience using Avail

Pros

Navigating the software is effortless, allowing me to easily access maintenance requests, previous leases, and payment history that I can print off for taxes.

Cons

Nothing at all. Everything has been smooth sailing. I can't think of any negative issues I've encountered in over a year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Muriel

Hospitality, 1-10 employees

Less than 6 months

5.0
June 2022

Best rental app available

Pros

Everything I need is conveniently in one place, making it easy to use.

Cons

I have no complaints about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Howard

Computer Software, 1-10 employees

More than a year

5.0
May 2022

super-duper customer support

Pros

Right now, I can only think of lease payment.

Cons

I didn't have any problems at all...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Charley

Financial Services, 500+ employees

Less than a year

4.0
May 2022

As a novice, Avail is a lifesaver.

Pros

Avail covers all the essential aspects like property advertising, tenant screening, lease creation, and payments.

Cons

I would give the navigation a "B" grade, but that might be a personal thing since I'm not very tech-savvy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yaping

Real Estate, 1-10 employees

More than a year

5.0
May 2022

Avail is a life saver!

Pros

It's easy to manage and includes almost all the functionalities I was looking for.

Cons

I haven't found the online lease signing very convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D

David

Real Estate, 1-10 employees

Less than a year

5.0
May 2022

Avail Software Online Review

Pros

Avail is perfect for small to medium size real estate investors like me. It allows us to maximize profitability while staying on top of crucial management decisions. It's super easy to use from both the landlords' and tenants' perspectives. Believe it or not, one of my tenants is an elderly lady with almost no computer experience, and she was able to set up her tenant profile and complete everything for rent payments without any hassle.

Cons

Currently, I don't have any commercial properties, but I plan to purchase some in the future. I believe Avail could handle this type of property, but I would need to do more research to ensure its compatibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ricardo

Real Estate, 500+ employees

Less than a year

5.0
May 2022

I like it easy...

Pros

I'm incredibly busy, working seven days a week like an animal. I needed something easy to use, approachable people, and a helpful support team. Avail has all that and more.

Cons

Everything about the product is fantastic. There is absolutely nothing negative about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Danny

Consumer Services, 1-10 employees

Less than 6 months

5.0
May 2022

The Best

Pros

It's so easy to use, and the support team is always there when I need them.

Cons

I don't have any complaints. Everything is good. Dealing with the high customer load was challenging, but Avail provided excellent support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Courtney

Real Estate, 1-10 employees

Less than 6 months

5.0
April 2022

Amazing Software

Pros

It's hard to believe that with a little work upfront, I may never have to deal with another lease again. By doing the initial work, even high school kids can come in and operate smoothly using checklists for listing, screening, leasing, and handling maintenance.

Cons

The only downside to this software is that it's too user-friendly and easy to set up. It has the potential to make anyone a landlord.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amber

Real Estate, 1-10 employees

Less than 6 months

4.0
April 2022

LOVE avail

Pros

So far, everything has been great. I especially appreciate the ease with which our tenants can pay rent and submit applications.

Cons

So far, I can't think of anything negative, but if I have to mention more, I would appreciate the opportunity to list on more websites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

carlton

Utilities, 500+ employees

Less than a year

5.0
April 2022

Avail

Pros

Avail is easy to navigate and accessible.

Cons

Currently, I can't think of anything. They pretty much have everything covered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Real Estate, 1-10 employees

Less than 6 months

4.0
March 2022

Very Good Program with Lots of Options

Pros

This software provides an easy way to collect rent from tenants, which is why I use it. It also offers many other features that I haven't explored yet, but it seems to cover all the necessary needs.

Cons

I'm sure that with a few months of experience, everything will run smoothly. However, at the moment, it feels a bit overwhelming and confusing for our tenants. Personally, I found it easy to handle the rent collection process, but the tenants are facing some difficulties (which are not insurmountable!).

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10