Total 163 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

21%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

H

Harleen

Security and Investigations, 500+ employees

Less than 6 months

5.0
May 2022

Appropriate software

Pros

It's incredibly easy to use and navigate. Most features are self explanatory within the software. The various automations make it easy to find and undo actions.

Cons

I haven't come across any disadvantages so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leticia

Security and Investigations, 101-500 employees

Less than a year

4.0
May 2022

Condo Control review

Pros

It's easy to use and provides a wealth of useful information.

Cons

It would be beneficial if the TV announcements allowed for more detailed information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Seyan

Security and Investigations, 500+ employees

More than a year

5.0
May 2022

CCC website review

Pros

It's simple, easy to use, and even offers a tab for free training.

Cons

The frequent updates sometimes occur during our organization's busy operational hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sachin

Security and Investigations, 1-10 employees

Less than a year

5.0
April 2022

Get condo control otherwise you will be tensed.

Pros

Using all the features is a breeze, right at your fingertips.

Cons

One missing feature in the Condo Control mobile application is the ability to log multiple parcels. Currently, we have to scan each parcel separately, whereas the desktop version offers an option to enter multiple units simultaneously for logging received parcels for tenants.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aunali

Security and Investigations, 51-100 employees

Less than a year

5.0
April 2022

Review on Condo Control

Pros

The user friendliness of this CC system is remarkable.

Cons

There isn't much that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Victor

Facilities Services, 1-10 employees

More than a year

5.0
April 2022

Daily Use of Condo Control

Pros

The features are impressive, and having the option to track security checks could be an additional module.

Cons

The tracking of common elements, keys, and fobs is not consolidated as a single feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nick

Executive Office, 1-10 employees

Less than a year

5.0
March 2022

Managing the residents

Pros

It's easy to use, the customer support is excellent, and changing details flows smoothly thanks to logical software programming.

Cons

There are several hidden settings that require selection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

Wahid

Security and Investigations, 500+ employees

Less than 6 months

5.0
February 2022

Review

Pros

The ability to customize it and pay only for the features I need is a great advantage.

Cons

In terms of the app's visuals, I find it to have a simplistic appearance. While simplicity is good, the visual design could be more appealing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Architecture & Planning, 1-10 employees

More than a year

5.0
July 2021

Highly recommended

Pros

It's comprehensive, not difficult to use, and offers a full range of features.

Cons

Certain aspects needed some debugging and refinement, but they have improved over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Barry

Commercial Real Estate, 101-500 employees

Less than a year

4.0
July 2021

Condo Control Central Pluses and Minuses

Pros

It ensures timely communication with all owners who have an account.

Cons

Not all owners feel the need to register with CCC. Reading notices seems to involve a two-step process: receiving an email from CCC and then logging into CCC to view the notice. Setting up CCC, especially entering owner and accounting data, is time-consuming.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L

Leanne

Real Estate, 1-10 employees

Less than a year

5.0
July 2021

Condo Control Central is the way to go.

Pros

Discovering and using the software is a breeze. I wish all my properties would make the switch to CCC.

Cons

Initially, using bullet points in the e-blast feature was challenging. However, we reported the issue to our representative, and she promptly resolved it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Individual & Family Services, 1-10 employees

More than a year

5.0
July 2021

Review

Pros

It's a breeze to use. Owner users can navigate it effortlessly. The online library is excellent, and the task manager is outstanding. The postsales customer support from the representative is topnotch.

Cons

Not at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Larry

Real Estate, 101-500 employees

More than a year

5.0
July 2021

Condo Control Review

Pros

As a Condo Board member and Treasurer, I truly appreciate how easily I can access the necessary information and documentation. We've successfully implemented the Service Request features to track all owner/tenant assistance, creating an extensive log of ongoing issues. No more need to call security for routine/nonemergency matters. All requests must be logged so that the Board can better manage management's response.

Cons

So far, I haven't encountered any disappointments with the product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

E

Earle

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
June 2021

How useful is Condo Control Central?

Pros

Booking facilities and managing documents.

Cons

There is no package management or notification system. It would be helpful to inform residents when they have letters or packages waiting for them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Management Consulting, 1-10 employees

Less than 6 months

5.0
June 2021

Condo Control is time saving!

Pros

Managing this software is a breeze, saving me a lot of email management. I can track and find more information on all resident requests. Residents can communicate their maintenance requests, access corporation documents, and receive notifications about relevant matters. They can even use Condo Control to make safety deposits or payments, saving a lot of back andforths with cheques or cash. All these features are timesaving for me!

Cons

It would be great if I could generate inventory reports for the items we sell.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mary

Civic & Social Organization, 1-10 employees

More than a year

5.0
June 2021

Value for our Dollar

Pros

Before we had Condo Control Central, it was challenging, as an owner, to learn about condo life and understand the importance of various documents. Communication from property management was also problematic. Now, as a board director, communication with owners and tenants has greatly improved. Essential documents are readily available to those who need them. Reporting Service Requests is easy, and the Board can track these requests to ensure management follows up.

Cons

I would prefer to see the User Guide displayed as a more prominent icon, perhaps located near the notifications icon in the top bar. Many of our owners are not tech-savvy and find websites confusing. Having a prominent User Guide icon that they immediately see upon logging in would be ideal.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Julia

Public Relations and Communications, 11-50 employees

More than a year

5.0
June 2021

Condo Control Central Facilities

Pros

What I love most about the CCC Portal is the abundance of options it provides, such as announcements, events, service requests, tasks, and amenity bookings. The announcement options save us so much time by allowing us to easily select notice templates.

Cons

I would like to have a chat option between the Concierge and Management Office. Additionally, it would be perfect if CCC provided a template for back charge letters and the ability to save letters under the unit file.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michel

Security and Investigations, 500+ employees

More than a year

5.0
June 2021

The best way to run your condo!

Pros

Condo Control Central is incredibly intuitive. It's effortless for new clients, security staff, and residents to learn and use. Among all the condo management software options available, CCC stands out as the most streamlined. It offers the perfect balance of customization while keeping things simple for building staff.

Cons

Occasionally, there are a few bugs or issues when running certain reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Martha

Management Consulting, 1-10 employees

Less than a year

5.0
June 2021

CCC is necessary for successful organization as a multi portfolio property manager

Pros

CCC is user friendly for both administrators (Property Managers) and regular clients (Residents). It helps organize the constant flow of communication in my email inbox and ensures that all tasks are tracked until completion.

Cons

I can't think of anything negative to say about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexis

Real Estate, 1-10 employees

More than a year

5.0
May 2021

Condo Control Review

Pros

I've been using Condo Central as property management software for over 5+ years, and it has been incredibly helpful in keeping track of residents, sending timely communications, and managing service issues. I consistently receive positive feedback from residents about the website's ease of use. The Condo Central Team is excellent at taking ideas and implementing them, providing managers with a tool that works perfectly for their needs.

Cons

I am highly satisfied with the product. Whenever I wanted something, I reached out to the team, and they promptly implemented it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10