Total 163 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

21%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

N

Nelson

Machinery, 500+ employees

More than a year

5.0
May 2021

Excellent product

Pros

The software is incredibly userfriendly, and the support I received was exceptional. I encountered some issues, but I received assistance within 10 minutes.

Cons

A more modern interface would be preferable, but it functions well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

W

Willie

Accounting, 1-10 employees

Less than 6 months

4.0
May 2021

New User

Pros

It helps foster a sense of community. Facilitating communication within the community is of utmost importance.

Cons

It would be great if there was a bit more assistance in getting the community signed up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

A

Alfredo

Commercial Real Estate, 1-10 employees

Less than 6 months

3.0
May 2021

CCC so far

Pros

What I appreciate most is the organization and the ability to have a digital file that users can access anytime.

Cons

I believe the task and service request area could be improved, although it might be that I haven't fully grasped its usage yet.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

7

A

Augusto

Management Consulting, 1-10 employees

More than a year

5.0
May 2021

Excellent Software to help manage all aspects of condo management

Pros

The software's ease of use and functionality have allowed us to efficiently organize and track various aspects of condo management in our building. The team continuously integrates new modules and is highly receptive to client feedback.

Cons

Some modules, like Maintenance, feel a bit outdated and lack the ability to implement a comprehensive plan that integrates with the rest of the modules. It would be fantastic if the software could be integrated with other market systems to control building access (access control), thus maintaining a single updated database.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Robert

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
May 2021

Essential Condominium Software

Pros

Installation, deployment, and usage are all straightforward.

Cons

Overall, I have no negative comments. The functionality is flawless, and everything operates smoothly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

T

Tatiana

Human Resources, 51-100 employees

Less than 6 months

5.0
May 2021

Great work!

Pros

It's intuitive, and the support team promptly responds whenever assistance is needed.

Cons

It's worth noting that certain aspects cannot be edited by the user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thania

Real Estate, 1-10 employees

More than a year

5.0
March 2021

Condo Control Central - Manage your Residents and staff with ease

Pros

I've been using CCC for over 2 years. I've tried several similar applications, but none compare to the userfriendliness and accessibility that CCC offers. Whether it's managing bookings, events, residents, files, or organizing the security team, this app has it all. I also love that it has a mobile app. I wholeheartedly recommend it to other managers.

Cons

I think the tutorials should cater more to residential use rather than focusing solely on administrators.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E

Eve

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
December 2020

Very useful

Pros

I appreciate how it makes everything easily accessible.

Cons

I can't think of any concerns. It's easy to use, and the response time is quick.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Ronald

Non-Profit Organization Management, 1-10 employees

Less than a year

3.0
December 2020

Dreamview Village

Pros

This is a great tracking and historical product.

Cons

The initial introduction acts more as an overview rather than a procedural manual for users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E

Emily

Hospitality, 500+ employees

Less than 6 months

5.0
October 2020

Review

Pros

The ease of use, organization, and clarity are excellent.

Cons

Unfortunately, users cannot book amenities using mobile devices.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Real Estate, 1-10 employees

More than a year

5.0
October 2020

Best Software Program

Pros

It's user friendly, and the customer service is exceptional.

Cons

There is nothing about the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Simran

Consumer Services, 101-500 employees

Less than a year

5.0
September 2020

My Favourite App

Pros

Operating this software is a breeze, which helps new users adapt quickly. I first started using this software two years ago, and I absolutely love it.

Cons

I have no complaints about this software. I am completely satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

veronica

Non-Profit Organization Management, 51-100 employees

3.0
June 2020

Capterra

Pros

It's incredibly easy to use and efficient.

Cons

No, I'm content with the system as a whole.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

G

Gary

Real Estate, 1-10 employees

Less than a year

5.0
June 2020

CCC Experience at Explorer Condominium

Pros

Booking amenities, creating announcements using the provided templates, and making payments are all simple tasks.

Cons

When using an Android phone, there are additional clicks required to view an attachment compared to other platforms.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Management Consulting, 101-500 employees

More than a year

5.0
June 2020

Great Software

Pros

It's incredibly userfriendly for everyone. Setting up residents is quick and painless compared to other software. It reduces my job related stress and increases my effectiveness.

Cons

Initially, understanding parking permits was a bit confusing, but once you become familiar with the options and how they work, it becomes easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eteri

Real Estate, 1-10 employees

More than a year

5.0
June 2020

Survey Rating

Pros

Posting notifications, booking amenities, and utilizing the library and tasking features are all straightforward.

Cons

Tasks such as uploading meeting packages, maintaining action lists, and managing other condo documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marivergi

Consumer Services, 1-10 employees

Less than a year

5.0
June 2020

Reviews of Product and Service Condo Control

Pros

The system is very userfriendly, making it easy to find user and unit information, book amenities, and generate reports on payments and store activities.

Cons

We have already submitted suggestions to customize a report from Stripe with the Condo Control store. Additionally, we proposed including security measures to add the unit number in the order when processing credit card payments to match with Stripe.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

G

Genta

Facilities Services, 101-500 employees

More than a year

5.0
June 2020

Great Software

Pros

This software is highly userfriendly for both management and residents.

Cons

So far, I haven't encountered anything that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dana

Financial Services, 1-10 employees

Less than a year

5.0
June 2020

Site Admin

Pros

It's easy to use and provides detailed information. I can also track the individuals managing a unit if the owner isn't residing there.

Cons

It would be helpful to see the purchase date on the owner changeover screen and have the ability to change it from "Renter" to "Owner occupied" (or vice versa). It would also be beneficial to view the unit's history after it has been sold.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

shubham

Security and Investigations, 500+ employees

More than a year

5.0
May 2020

excellent

Pros

It's very straightforward to use and consolidates all the necessary details in one place without overwhelming the user.

Cons

It would be great if the software allowed for the creation of more reports and if the phone notification service was active.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8