Entrata Reviews

“Entrata review

Pros

It simplifies tracking certain functions and provides visibility into when specific purchase orders were made and unit tracking.

Cons

When creating purchase orders, files larger than 50MB cannot be uploaded. It would be much more convenient if there was a higher file size limit, making it easier to create and manage purchase orders.

“Quality system that I would recommend to others

Pros

It's incredibly user-friendly for tenants. I can perform almost all of my job requirements through Entrata.

Cons

There are numerous random tabs within tabs that can make it challenging for new users to familiarize themselves with the system.

“Friendly and Intelligent Interface

Pros

The CRM tracking is friendly and easy to use!

Cons

Timeouts around 4:30 PM are impacting the afternoon workload.

“Entrata is great

Pros

Among all the property management software I've used, Entrata is the best. Its convenience, ease of use, and understandable dashboard make it incredibly convenient and user-friendly.

Cons

Receiving rejected invoice emails continues to be an ongoing issue.

“Entrata Review

Pros

Entrata is highly useful for tracking resident items such as packages and work orders. It also offers excellent features for tracking prospective residents.

Cons

There are several clunky and initially difficult aspects of Entrata. Some of our interactions with prospective residents do not adequately address the responses and outcomes of the contact.

“We love Entrata

Pros

After a standard system update, I've noticed that it can get a bit glitchy.

Cons

After a standard system update, I've noticed occasional glitches that can be a bit bothersome.

“Entrata Review

Pros

Entrata tends to experience numerous glitches. It could use some improvements in terms of user-friendliness.

Cons

Glitches can be quite common in Entrata. It would be great if Entrata were more intuitive.

“Best PM software on the market

Pros

The setup process can be quite challenging due to the abundance of options available.

Cons

The setup process can be daunting due to the multitude of options available.

“Entrata the industry standard

Pros

I rarely encounter any technical issues with Entrata, although the support team always contacts me before I reach out to my in-house IT support.

Cons

Technical issues with Entrata are extremely rare for me, but the support team always contacts me first before I reach out to my in-house IT support.

“Great product

Pros

In all my years of experience in this field, I have yet to come across any drawbacks.

Cons

Despite having years of experience in this field, I have yet to come across any drawbacks.

“Entrata versus Other Software

Pros

Since I started using Entrata, I haven't found any cons.

Cons

Since I started using Entrata, I haven't encountered any cons.

“Easy to use

Pros

It's inconvenient that I can't upload multiple documents at once to the document tab or in an email.

Cons

It's a bit inconvenient that I can't upload multiple documents at once to the document tab or in an email.

“Great Product

Pros

Occasionally, there are lags or slowness, but overall, it's great!

Cons

Occasionally, there are lags or slow loading times, but overall, it's great!

“Problems with Entrata

Pros

Based on my experience, Entrata cannot distinguish between a debit card and a credit card. However, the representative advised me to check with my bank instead of investigating the unique 1 in 1000 experience with Entrata. Such an approach has never been helpful in solving problems for anyone except for the one trying to avoid investigation.

Cons

My experience is that Entrata doesn't differentiate between a debit card and a credit card, but the representative advised me to check with my bank. They didn't seem willing to investigate the unique experience I had with Entrata. Such an approach has never effectively resolved any issues except for the one trying to avoid investigation.

“Overall easy to use

Pros

I'm not sure if it's Entrata or the Wi-Fi, but it takes a moment to load.

Cons

I'm not sure if it's Entrata or the Wi-Fi, but it takes a moment to load.

“Easy To Use & Functional

Pros

It's frustrating when the notes sometimes fail to save.

Cons

It's frustrating when notes sometimes fail to save.

“The best system

Pros

When we send out renewals, we have to manually adjust the rent/amenities amount.

Cons

Manual adjustments are required for rent/amenities amounts when we send out renewals.

“ENTRATA SURVEY

Pros

The updates are mandatory, and I do understand the reasoning behind them.

Cons

The updates, although mandatory, can sometimes be a bit inconvenient.

“I love using Entrata!

Pros

It tends to create duplicate applications when a guarantor initiates an application.

Cons

There is an issue with creating duplicate applications when a guarantor initiates an application.

“Work orders

Pros

At times, it feels overwhelming with an excessive amount of information, especially for individuals without strong computer skills.

Cons

At times, it feels overwhelming with too much information, especially for individuals with limited computer skills.