Entrata

The leasing center module takes prospects through rental applications, background and credit screening, and online lease execution in one connected workflow. Leasing agents manage each step from the same interface, with all applicant activity and communication stored against a single record. Teams handling high application volumes can track pipeline status without checking multiple systems.

ResidentPortal is a self-service online portal where residents pay rent, submit maintenance requests, review and sign documents, and communicate with property staff. Payments and work orders are submitted through the portal post to the accounting and maintenance systems automatically. Property teams spend less time on routine inbound requests as a result.

The accounting module handles accounts payable, accounts receivable, bank reconciliation, job costing, and fixed asset tracking within a single ledger system. Ledger configurations are customizable per property, and financial data updates in real time. Management teams use it to audit AP payments, review resident billing, and track revenue across the portfolio.

The facilities management module is where maintenance coordinators create work orders, assign them to technicians, and track each request through completion. Residents submit requests through ResidentPortal, which feed into the module for assignment. The module also covers vendor management and onsite maintenance scheduling across multiple properties.

The budgeting module lets site and corporate teams build property and portfolio-level budgets, assign line items to specific expense categories and duplicate existing budgets across properties. Budget figures connect to the accounting module, allowing finance teams to compare planned spend against actual figures at the property or portfolio level.