Entrata Reviews
Total 85 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Soumya
Accounting, 500+ employees
Less than a year
“Awesome product
Pros
After 10 minutes, Entrata automatically logs me out.
Cons
Entrata automatically logs out after 10 minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brynna
Real Estate, 500+ employees
More than a year
“I would recommend Entrada for any property management company!
Pros
It frequently fails to recognize all the activities I enter, keeping profiles in the leads tab even after we've already spoken to them on the same day. Additionally, it allows users to create duplicate profiles.
Cons
It often fails to recognize all the activities entered and keeps profiles in the leads tab, even after we've already spoken to those individuals that day. It also allows for the creation of duplicate profiles.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Shawanna
Commercial Real Estate, 11-50 employees
More than a year
“Entrata is Awesome and Very Handy!
Pros
Sometimes, I get confused when searching for a past resident.
Cons
Sometimes, I find it confusing to search for past residents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie
Real Estate, 500+ employees
More than a year
“Ease of Entrata
Pros
Entrata is an incredibly intuitive program. When new hires come onboard, they can learn it in a fraction of the usual time.
Cons
Entrata is an incredibly intuitive program. New hires can quickly learn it in a fraction of the usual time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaelan
Real Estate, 51-100 employees
More than a year
“The Gold Standard for PM Software
Pros
The most significant drawback of Entrata is their exclusive training center. While there are many helpful videos available to familiarize oneself with the software, both myself and my staff have shared the experience that the quizzes are often unclear and do not cover crucial training aspects. Many quizzes have confusing wording, leading to failed attempts and the need for retakes.
Cons
The main drawback of Entrata is their exclusive training center. While there are many helpful videos available for software familiarization, myself and my staff have found that the quizzes are often counterintuitive and do not cover crucial training topics. The wording of many quizzes is confusing, leading to failed attempts and the need to retake them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sadhna
Accounting, 500+ employees
Less than a year
“Its an user friendly platform.
Pros
There are instances where loading the reports takes time.
Cons
Loading reports can sometimes take longer than expected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sarah
Real Estate, 500+ employees
Less than a year
“Leasing Agent Entrata Review
Pros
The interface of Entrata has a tendency to be slow and prone to glitches.
Cons
Entrata's interface has a tendency to be sluggish and prone to glitches.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Eagles
Real Estate, 51-100 employees
More than a year
“Great implementation for a progressive change
Pros
Occasionally, there is a bug at the beginning of the month.
Cons
Occasionally, there are minor bugs at the beginning of the month.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Juli-Ann
Airlines/Aviation, 1-10 employees
Less than a year
“Entrata Review
Pros
It's disappointing not being able to schedule tours or view our missed calls.
Cons
It's inconvenient not being able to schedule tours or view missed call records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alana
Accounting, 1-10 employees
More than a year
“Entrata review
Pros
Throughout my use of Entrata, I haven't encountered any issues.
Cons
I have yet to come across any issues while using Entrata.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelli
Real Estate, 500+ employees
More than a year
“Entrata Use
Pros
The system is effortless to use and allows me to close out tasks in real time.
Cons
Occasionally, the system shuts down and fails to integrate with other systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jimmy
Hospitality, 1-10 employees
Less than a year
“Jimmy revieq
Pros
It's swift, concise, and facilitates effective communication with residents.
Cons
So far, I haven't encountered anything negative; it's easily accessible on my phone too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diana
Hospitality, 11-50 employees
More than a year
“Entrata is a good product.
Pros
Navigating and using the system is smooth especially the reporting feature.
Cons
There were instances when it experienced downtime or froze.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nora
Hospitality, 11-50 employees
Less than a year
“Easy to use
Pros
I value how effortless it is to navigate the system and retrieve information with ease.
Cons
I have no complaints; it updates itself to become more convenient for daily use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Real Estate, 101-500 employees
More than a year
“Beginner friendly
Pros
If you're new to property management, this system is user-friendly and helps keep you organized and on track.
Cons
Our system syncs with Yardi, so we have to wait overnight for certain details to appear in both programs. While our detailed ledgers are only visible in Yardi, we post the payments in Entrata.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Christine
Marketing and Advertising, 1-10 employees
More than a year
“Great Product, Easy to Manage
Pros
Entrata proves to be an incredibly useful program that I find easy to navigate.
Cons
I'm not a fan of the new update on Entrata; it's currently challenging to find current transfers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michelle
Public Relations and Communications, 51-100 employees
More than a year
“entrata is an easy system to work on
Pros
I have been using this program for over 18 years, the learning process has been remarkably effortless.
Cons
Honestly, I can't find anything negative to say about the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kelly
Real Estate, 500+ employees
More than a year
“You're gonna love it
Pros
I absolutely adore Entrata software, I love practically everything about it. It's intuitive, flexible in handling errors, and incredibly amazing. The clarity it offers makes it easy to comprehend and navigate, ensuring a user-friendly experience.
Cons
Sometimes, when asking for feedback, I receive an influx of requests. It doesn't bother me too much since it happens maybe once a year for a day and then resolves itself. Overall, that's my only issue with it, which isn't bad at all, and I'm pretty okay with dealing with that, haha.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Boris
Real Estate, 500+ employees
More than a year
“Entrata
Pros
The system's functionality and ease of use are exceptional.
Cons
I can't think of any areas where the system can be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Melanie
Real Estate, 1-10 employees
More than a year
“Entrata Review from The Lodge
Pros
It's easy to grasp and learn. Additionally, Entrata's customer service is commendable.
Cons
Nothing comes to mind. If I encounter any issues, I can call customer service, and they will assist me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10