HappyTenant Reviews

“Worth the price

Pros

If you want to cut down the time spent on making reports and tracking transactions by 95%, this app is definitely for you.

Cons

Honestly I have only had good experiences with HappyTenant. If I could pick one thing to improve, it would be to have tenant names who moved out, owners who sold or former employees removed from the main pages or moved to an archive. That would make a huge difference.

“Excellent tool for property management

Pros

What we appreciate most are the renewal and cheque deposit reminders sent to tenants. Owners also get notified when their cheques clear. Both owners and tenants can easily view their statements on the mobile apps, which builds trust and transparency. That said, integrating our accounting system has been tricky and we are hoping to work closely with HappyTenant on that.

Cons

HappyTenant regularly improves their service, which I really like. However I would love to see more product integrations to make it even more effective. Also it would be great if customer care checked in at least once a quarter to see how users are getting along and suggest new features.

“Makes my work so easy

Pros

The daily summary is super helpful for tracking upcoming contracts and payments. I can generate contracts, schedule inspections and keep a close eye on all expenses and income for my clients and the business.

Cons

It would be really helpful if they could add a more accurate landlord statement that accounts for partial payments to either the landlord or the company. Right now, when starting a lease, you have to choose whether the money goes to the company or the landlord. But in reality, rent sometimes gets paid to the landlord, other times to the company. Also I can't show cases where maybe two installments were already uncashed by the landlord when I took over the contract but the rest is with me. Because of this, the current statement doesn't reflect the actual money held or collected and just shows total income, which ends up confusing both me and the landlord.

“A decent one

Pros

User friendliness is there but some features could definitely use improvement.

Cons

Even though I have an admin or manager role, the access feels limited. There is definitely room to improve here.