Total 76 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

34%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Suelen

Medical Devices, 51-100 employees

Less than a year

5.0
February 2020

Great customer support and easy to build applications for non programmers

Pros

Intellect's QMS comes with pre-built workflows that can be modified to suit our business needs. The user-friendly interface enables customization and creation of applications, workflow processes, and reports even without programming skills. Additionally, the customer service is excellent, with responsive and understanding support staff.

Cons

For non-programmers, configuring certain items in different templates and parts of the workflow, such as email notifications, can be tedious. Having a tool like 'copy and paste' would be wonderful to streamline this process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

F

Fernando

Cosmetics, 51-100 employees

More than a year

5.0
February 2020

Seriously Customizable

Pros

The customization options offered by Intellect software are extensive, providing a wide range of applications for workflow customization and work tracking.

Cons

There are very few prebuilt forms or templates that can be modified to fit specific needs. Everything needs to be built from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tae

Leisure Travel & Tourism, 500+ employees

Less than 6 months

4.0
August 2019

Intellect review

Pros

The ability to customize the software according to our company's requirements, coupled with the ease of doing so, has made Intellect a top choice for us. The software can be configured without programming experience, offering a high level of flexibility.

Cons

The software is not as user-friendly as other eQMS software solutions I have used in the past. Some items require configuration each time instead of being system items that can be easily configured (e.g., system fields, email notifications).

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Sarah

Pharmaceuticals, 101-500 employees

More than a year

5.0
August 2019

Built from the Ground Up!

Pros

The ability to customize the software has empowered our internal personnel with in-depth knowledge, reducing reliance on external support. We were able to build the software to fit our specific requirements and process flows.

Cons

There is nothing about the software itself that I dislike. However, the interaction between Microsoft and Intellect can be cumbersome. Opening a document to make changes requires multiple clicks, such as double-clicking on the link, clicking open, enable editing, and enable content. This process is slow and requires many clicks just to access and edit a document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Food & Beverages, 51-100 employees

Less than 6 months

5.0
August 2019

Intellect

Pros

This collaborative software program covers all aspects of our Quality System, making it a comprehensive solution for our organization.

Cons

Certain features are not extremely intuitive to navigate to, requiring some effort to find the needed screen.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Jennifer

Medical Devices, 51-100 employees

Less than 6 months

3.0
July 2019

Limited use of product so far

Pros

Although my usage of the product has been limited, as we are yet to launch it, I am scheduled to attend a training session at the end of August to fully explore its capabilities.

Cons

I have only had limited experience with the product so far. We haven't launched anything yet, and I am scheduled to attend a training session on the product at the end of August.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Ann

Food & Beverages, 101-500 employees

More than a year

4.0
July 2019

Intellect

Pros

Intellect boasts numerous excellent features, and its intuitive operation is commendable. It provides great value for the money invested.

Cons

We have implemented a double review process to ensure that all changes are captured before a document is approved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kathy

Food Production, 101-500 employees

More than a year

5.0
July 2019

Great application

Pros

The software is highly user-friendly and offers excellent functionality.

Cons

I have no complaints about the software; there isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lori

Telecommunications, 500+ employees

More than a year

5.0
July 2019

Intellect Software

Pros

Setting up the software and creating new modules, if needed, is straightforward. It is also very user-friendly when it comes to locating documents.

Cons

Overall, there is nothing I don't like about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rod

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0
July 2019

Good DMS software

Pros

The ease of global deployment has been a significant benefit for our implementation. Intellect now serves as our document management system, shared across all Infinite Electronics sites worldwide. The software's modules can be customized to meet specific requirements, and the customer support provided by the Intellect team is top-notch.

Cons

Like any software, it has limitations and specific interface requirements that can sometimes be cumbersome.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

Louis

Not Specified, 1-10 employees

Less than a year

4.0
April 2018

Intellect Workflow software has allowed our office to organize and to assign tasks for specific processes without over looking crucial details resulting in an increased efficiency levels.

Pros

Intellect Workflow allows for the creation of interactive, real-time, color-coded workflow charts and maps, providing comprehensive visibility into our business processes. Additionally, support applications are available on both Android and iOS mobile devices.

Cons

We have experienced challenges when using keywords to search document archives, and the Workflow software could be improved in this area. The types of charts provided are useful but limited in category and type. Considering the monthly subscription fees, Workflow Intellect may not be the most cost-effective solution unless there is consistent user interaction and the associated use case requires this level of management.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

B

Bob

Not Specified, 1-10 employees

Less than a year

4.0
March 2018

Great process automation software

Pros

Intellect Workflow is the ideal solution for maintaining compliance and electronically managing building processes.

Cons

The document storage aspect of the solution could be more flexible and customizable in terms of keyword retrieval options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

R

Riccardo

Not Specified, 500+ employees

More than a year

5.0
February 2018

Easily customizable

Pros

The program is highly customizable, allowing us to set up workflows according to our needs. It is web-based, and it even sends reminder emails to help us stay on top of our tasks.

Cons

The software does not work with some browsers, and there are limitations on customization options. Additionally, there are no on-premise versions available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HS

harmandeep singh

Not Specified, 500+ employees

More than a year

4.0
November 2017

Be intellect!

Pros

Intellect enables individuals without programming skills to create robust web-based applications and native mobile apps for iOS and Android devices. The native mobile apps, including offline capabilities, allow users to capture data even without an internet connection.

Cons

The software lacks advanced field or data manipulation capabilities, such as substring operations, formatting, converting from text to number, or concatenation. It would benefit from increased programming and procedural capability, as well as the option to manipulate more complex SQL statements. The charting capability could also be improved24. It would be great if we had the ability to develop more applications, but this is not a negative aspect of Intellect itself. It is more of a limitation for my company.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

M

Michele

Research, N/A employees

More than a year

5.0
August 2016

Intellect Review

Pros

The software is easy to use, and the support provided by Intellect is exceptional. The team works hard to ensure customer satisfaction.

Cons

It would be beneficial if we had the opportunity to develop additional applications. This is not a negative reflection on Intellect; rather, it is a desire specific to my company's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawn

Information Technology and Services, 11-50 employees

More than a year

5.0
August 2016

Powerful Compliance Solution

Pros

Building a data model and database does not require low-level programming skills. The software allows for the quick development of custom web applications and automated business processes. The support team is smart, competent, and friendly, providing excellent assistance.

Cons

Currently, I can't think of anything that I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10