Total 76 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

34%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Misael

Medical Devices, 51-100 employees

More than a year

4.0
November 2023

Fully customizable system if given enough time to work on.

Pros

The platform offers complete customization options for users. Users can create templates, workflows, tables, and apps to suit their needs. It functions well as a cloud app, unaffected by company firewalls or servers. Most design practices are consistent across the apps. The ability to handle large amounts of data is efficient. The admin panel and audit features are highly beneficial, and the error/troubleshooting logs are excellent.

Cons

Depending on the specific needs of your company, certain applications may require more customization than others. The speed of design is highly dependent on the user's version. Some on-screen errors provide limited information for troubleshooting. Additionally, occasional logouts from the site can occur.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

A

Adam

Information Technology and Services, 500+ employees

More than a year

4.0
October 2023

Intellect QMS takes care of the quality of your business

Pros

Intellect QMS stands out with its exceptional flexibility and recent integration of AI, setting it apart from other software solutions. Unlike systems that require businesses to conform to their processes, Intellect allows for seamless configuration according to the organization's unique operations. This eliminates integration issues and minimizes staff training, ensuring a smooth transition without disrupting existing systems. With its customizable approach, Intellect QMS empowers companies to optimize their quality management processes while maintaining operational continuity.

Cons

In my opinion, the interface could be made more user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Carlos

Logistics and Supply Chain, 500+ employees

Less than 6 months

3.0
October 2023

Robust and highly customizable, but it may require more investment

Pros

The site is highly robust and customizable. The work team is well-structured, providing good customer service from instructors and programmers. The site includes training materials and a support platform.

Cons

Making a single customization may necessitate multiple changes across various tables and processes, increasing the potential for errors. The out-of-the-box package is not clearly defined. It is important to determine if Intellect can assist with the configurations we request, as everything seems possible during the sales process, but it is crucial to define this in advance to avoid surprises.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

4

Functionality

8

R

Ryan

Defense & Space, 51-100 employees

Less than 6 months

5.0
September 2023

Great QMS and Great People

Pros

Working with the customer service and implementation team was an amazing experience. They provided continuous support and kept us on track throughout the entire process.

Cons

The initial startup was a bit challenging, compounded by IT issues on our end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexa

Pharmaceuticals, 51-100 employees

More than a year

4.0
August 2023

Review from an Intellect User

Pros

It helps us stay organized and easily access files. The user-friendly interface is a major advantage.

Cons

Occasionally, the system logs me out and requires signing back in. Other than that, I can't think of any downsides.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

C

Christina

Medical Devices, 11-50 employees

Less than 6 months

5.0
August 2023

Customizable, Easy to Use, and Scaleable

Pros

Intellect's QMS software is highly customizable and scalable, providing organizations with the ability to create modules that align perfectly with their unique needs. The implementation team is outstanding and offers top-notch training events, ensuring a smooth transition to the platform. The user-friendly interface allows for easy navigation once familiarized with the system. With Intellect, businesses can efficiently manage their quality processes and benefit from a tailored solution that maximizes productivity and effectiveness.

Cons

So far, I haven't found anything I dislike about Intellect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marina

Internet, 1-10 employees

4.0
August 2023

A powerful and adaptive solution.

Pros

My experience with this software has been very positive. It has provided me with a quality management system perfectly aligned with my operations, enhancing efficiency and effectiveness in my processes.

Cons

The learning curve to fully utilize all the functionalities and features of the platform was the aspect I liked the least.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

T

Taylor

Pharmaceuticals, 51-100 employees

Less than 6 months

4.0
June 2023

Best QMS on the Market!

Pros

I love the complete customization offered by Intellect. It is extremely user-friendly, and the training provided by Intellect is exceptional. We are truly excited about this product!

Cons

Thus far, we have enjoyed every aspect of our experience. No complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Reilly

Oil & Energy, 101-500 employees

4.0
June 2023

Digital quality management system

Pros

This software was well-designed from the start and highly customizable to meet our organization's unique needs and QMS.

Cons

While the software proved useful and effective in our experience, it was relatively expensive compared to other software we evaluated.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

7

Functionality

8

A

Angi

Pharmaceuticals, 11-50 employees

More than a year

5.0
May 2023

Doc Control that is flexible and fast

Pros

Intellect's Document Control lives up to its promises. Our SOPs are well-organized, securely stored behind our firewall, accessible internally (not externally), and only the latest version can be modified. This eliminates the need for stacks of paper waiting for signatures and confusion about the latest modifications.

Cons

As an on-premise installation with Windows server and Mac clients, we encountered unique changes required by our regulations. The installation process took considerably longer than expected. However, once Intellect was installed, it delivered the advertised functionality.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
April 2023

A very intuitive platform

Pros

The platform offers a wide range of capabilities. Intellect QMS is highly intuitive and packed with features. It allows for out-of-the-box solutions that can be created and configured to meet specific team needs.

Cons

At the moment, our overall experience with the platform is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Research, 101-500 employees

Less than 6 months

5.0
March 2023

Best scaleable no-code EQMS platform on the market!

Pros

Intellect offers a comprehensive and customizable no-code eQMS system that includes a range of applications such as Document Control, Employee Training, CAPA, Audits, Risk Management, and Vendor Management. The software's flexibility allows clients to choose the applications they need and expand their usage as required. With scalable options and expert support from Intellect's team, organizations can tailor the system to meet their specific requirements. The competitive pricing includes training for selected applications and design functions, making it a cost-effective choice. Intellect's QMS solution empowers businesses to enhance operational efficiency, mitigate risks, and achieve optimal quality management.

Cons

Although the initial cost of the system is lower than most, the licensing and support fees can quickly accumulate, especially for smaller organizations that require system access for all employees. System Administrator training in-depth would have been beneficial. If only a few people are managing and configuring the system, professional support services may be necessary, which incurs additional costs. The Intellect team accommodated our unique needs and adjusted the pricing and licensing options to fit our budget. The out-of-the-box QMS applications are primarily geared towards manufacturing but can be customized.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Genesis

Marketing and Advertising, 500+ employees

More than a year

5.0
March 2023

Intellect QMS Review

Pros

Even with limited programming experience, it is easy to use. It is also very helpful for finding detailed documents.

Cons

The onboarding process sometimes takes longer than desired, and there is room for improvement in the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Beverly

Aviation & Aerospace, 51-100 employees

More than a year

5.0
February 2023

Best QMS Software!

Pros

Customizing and creating new apps is a breeze, and you don't need to be a software developer.

Cons

Understanding the logic initially posed a challenge in 2021, but the support team effectively addressed my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brittany

Automotive, 11-50 employees

More than a year

5.0
February 2023

Flexible software and great customer service

Pros

With some training, the software can be configured to meet your specific requirements. The customer service is exceptional.

Cons

Getting the workflows to function correctly after making changes can be a bit challenging. Since the software is designed for larger companies, we had to simplify some of the apps to suit our needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

David

Packaging and Containers, 101-500 employees

More than a year

5.0
February 2023

Intellect is a great QMS

Pros

The ability to customize out-of-the-box applications and configure new ones is a key feature.

Cons

Occasionally, certain fields may become corrupted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brizl

Marketing and Advertising, 11-50 employees

Less than a year

5.0
February 2023

Intellect QMS: A User's Perspective

Pros

Intellect's QMS software platform stands out for its exceptional configurability, user-friendly interface, and comprehensive suite of integrated applications. With its mobile app and remote work capabilities, it enables seamless collaboration and flexibility. The no-code platform empowers users to create and customize business apps, bridging process gaps and optimizing operational efficiency. This not only saves costs but also reduces the risk of product recalls. The software's intuitive interface ensures that teams can effectively utilize the quality management system, regardless of their technical background. Overall, Intellect provides a highly configurable, user-friendly, and scalable QMS solution that empowers organizations to streamline their processes and enhance overall quality management.

Cons

Intellect QMS offers some good features, but there are also some drawbacks. One issue I encountered was with the mobile app's offline capabilities. Additionally, the software's configurability was limited, making customization more challenging. However, the technical support team was helpful in resolving these issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AP

Atul Pratap

Information Technology and Services, 1-10 employees

Less than a year

5.0
August 2022

Great QMS software

Pros

It is an excellent, user-friendly, and flexible QMS software. The apps can be easily configured and modified to meet unique requirements. It offers a wide range of features, and various tools are available for modification without coding, allowing customization of any app, workflow, or user interface.

Cons

Customizing the software requires training and a basic understanding of programming. Troubleshooting can occasionally be time-consuming, as the option may fail to identify the problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Julie

Oil & Energy, 1-10 employees

More than a year

4.0
July 2022

Somewhat User Friendly

Pros

The software is somewhat user-friendly, offering the ability to leave detailed notes.

Cons

There may be better software options available, as the current one seems outdated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Ken

Consumer Goods, 51-100 employees

More than a year

5.0
July 2022

Best of both

Pros

The software comes with pre-configured applications but also allows for the creation of custom applications and modifications to the pre-configured ones.

Cons

Our experience with Intellect has been overwhelmingly positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10