softwareIntellect QMS Reviews
76 Reviews
Overall Rating
4.5
76 Reviews
Rating Distribution
5
(45)
4
(26)
3
(5)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
76 Reviews
Rating Distribution
5
(45)
4
(26)
3
(5)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Fully customizable system if given enough time to work on.
Fully customizable system if given enough time to work on.
Pros
The platform offers complete customization options for users. Users can create templates, workflows, tables, and apps to suit their needs. It functions well as a cloud app, unaffected by company firewalls or servers. Most design practices are consistent across the apps. The ability to handle large amounts of data is efficient. The admin panel and audit features are highly beneficial, and the error/troubleshooting logs are excellent.
Cons
Depending on the specific needs of your company, certain applications may require more customization than others. The speed of design is highly dependent on the user's version. Some on-screen errors provide limited information for troubleshooting. Additionally, occasional logouts from the site can occur.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Misael
Medical Devices, 51-100 employees
More than a year
Nov 01, 2023
Intellect QMS � takes care of the quality of your business
Intellect QMS � takes care of the quality of your business
Pros
Intellect QMS stands out with its exceptional flexibility and recent integration of AI, setting it apart from other software solutions. Unlike systems that require businesses to conform to their processes, Intellect allows for seamless configuration according to the organization's unique operations. This eliminates integration issues and minimizes staff training, ensuring a smooth transition without disrupting existing systems. With its customizable approach, Intellect QMS empowers companies to optimize their quality management processes while maintaining operational continuity.
Cons
In my opinion, the interface could be made more user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Adam
Information Technology and Services, 500+ employees
More than a year
Oct 01, 2023
Robust and highly customizable, but it may require more investment
Robust and highly customizable, but it may require more investment
Pros
The site is highly robust and customizable. The work team is well-structured, providing good customer service from instructors and programmers. The site includes training materials and a support platform.
Cons
Making a single customization may necessitate multiple changes across various tables and processes, increasing the potential for errors. The out-of-the-box package is not clearly defined. It is important to determine if Intellect can assist with the configurations we request, as everything seems possible during the sales process, but it is crucial to define this in advance to avoid surprises.
Ease of use
7
Value for money
7
Customer Support
4
Functionality
8
Carlos
Logistics and Supply Chain, 500+ employees
Less than 6 months
Oct 01, 2023
Great QMS and Great People
Great QMS and Great People
Pros
Working with the customer service and implementation team was an amazing experience. They provided continuous support and kept us on track throughout the entire process.
Cons
The initial startup was a bit challenging, compounded by IT issues on our end.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Defense & Space, 51-100 employees
Less than 6 months
Sep 01, 2023
Review from an Intellect User
Review from an Intellect User
Pros
It helps us stay organized and easily access files. The user-friendly interface is a major advantage.
Cons
Occasionally, the system logs me out and requires signing back in. Other than that, I can't think of any downsides.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alexa
Pharmaceuticals, 51-100 employees
More than a year
Aug 01, 2023
Customizable, Easy to Use, and Scaleable
Customizable, Easy to Use, and Scaleable
Pros
Intellect's QMS software is highly customizable and scalable, providing organizations with the ability to create modules that align perfectly with their unique needs. The implementation team is outstanding and offers top-notch training events, ensuring a smooth transition to the platform. The user-friendly interface allows for easy navigation once familiarized with the system. With Intellect, businesses can efficiently manage their quality processes and benefit from a tailored solution that maximizes productivity and effectiveness.
Cons
So far, I haven't found anything I dislike about Intellect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Medical Devices, 11-50 employees
Less than 6 months
Aug 01, 2023
A powerful and adaptive solution.
A powerful and adaptive solution.
Pros
My experience with this software has been very positive. It has provided me with a quality management system perfectly aligned with my operations, enhancing efficiency and effectiveness in my processes.
Cons
The learning curve to fully utilize all the functionalities and features of the platform was the aspect I liked the least.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Marina
Internet, 1-10 employees
N/A
Aug 01, 2023
Best QMS on the Market!
Best QMS on the Market!
Pros
I love the complete customization offered by Intellect. It is extremely user-friendly, and the training provided by Intellect is exceptional. We are truly excited about this product!
Cons
Thus far, we have enjoyed every aspect of our experience. No complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Pharmaceuticals, 51-100 employees
Less than 6 months
Jun 01, 2023
Digital quality management system
Digital quality management system
Pros
This software was well-designed from the start and highly customizable to meet our organization's unique needs and QMS.
Cons
While the software proved useful and effective in our experience, it was relatively expensive compared to other software we evaluated.
Ease of use
8
Value for money
3
Customer Support
7
Functionality
8
Reilly
Oil & Energy, 101-500 employees
N/A
Jun 01, 2023
Doc Control that is flexible and fast
Doc Control that is flexible and fast
Pros
Intellect's Document Control lives up to its promises. Our SOPs are well-organized, securely stored behind our firewall, accessible internally (not externally), and only the latest version can be modified. This eliminates the need for stacks of paper waiting for signatures and confusion about the latest modifications.
Cons
As an on-premise installation with Windows server and Mac clients, we encountered unique changes required by our regulations. The installation process took considerably longer than expected. However, once Intellect was installed, it delivered the advertised functionality.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Angi
Pharmaceuticals, 11-50 employees
More than a year
May 01, 2023
A very intuitive platform
A very intuitive platform
Pros
The platform offers a wide range of capabilities. Intellect QMS is highly intuitive and packed with features. It allows for out-of-the-box solutions that can be created and configured to meet specific team needs.
Cons
At the moment, our overall experience with the platform is good.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 101-500 employees
Less than 6 months
Apr 01, 2023
Best scaleable no-code EQMS platform on the market!
Best scaleable no-code EQMS platform on the market!
Pros
Intellect offers a comprehensive and customizable no-code eQMS system that includes a range of applications such as Document Control, Employee Training, CAPA, Audits, Risk Management, and Vendor Management. The software's flexibility allows clients to choose the applications they need and expand their usage as required. With scalable options and expert support from Intellect's team, organizations can tailor the system to meet their specific requirements. The competitive pricing includes training for selected applications and design functions, making it a cost-effective choice. Intellect's QMS solution empowers businesses to enhance operational efficiency, mitigate risks, and achieve optimal quality management.
Cons
Although the initial cost of the system is lower than most, the licensing and support fees can quickly accumulate, especially for smaller organizations that require system access for all employees. System Administrator training in-depth would have been beneficial. If only a few people are managing and configuring the system, professional support services may be necessary, which incurs additional costs. The Intellect team accommodated our unique needs and adjusted the pricing and licensing options to fit our budget. The out-of-the-box QMS applications are primarily geared towards manufacturing but can be customized.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Research, 101-500 employees
Less than 6 months
Mar 01, 2023
Intellect QMS Review
Intellect QMS Review
Pros
Even with limited programming experience, it is easy to use. It is also very helpful for finding detailed documents.
Cons
The onboarding process sometimes takes longer than desired, and there is room for improvement in the mobile app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Genesis
Marketing and Advertising, 500+ employees
More than a year
Mar 01, 2023
Best QMS Software!
Best QMS Software!
Pros
Customizing and creating new apps is a breeze, and you don't need to be a software developer.
Cons
Understanding the logic initially posed a challenge in 2021, but the support team effectively addressed my questions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beverly
Aviation & Aerospace, 51-100 employees
More than a year
Feb 01, 2023
Flexible software and great customer service
Flexible software and great customer service
Pros
With some training, the software can be configured to meet your specific requirements. The customer service is exceptional.
Cons
Getting the workflows to function correctly after making changes can be a bit challenging. Since the software is designed for larger companies, we had to simplify some of the apps to suit our needs.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Brittany
Automotive, 11-50 employees
More than a year
Feb 01, 2023
Intellect is a great QMS
Intellect is a great QMS
Pros
The ability to customize out-of-the-box applications and configure new ones is a key feature.
Cons
Occasionally, certain fields may become corrupted.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Packaging and Containers, 101-500 employees
More than a year
Feb 01, 2023
Intellect QMS: A User's Perspective
Intellect QMS: A User's Perspective
Pros
Intellect's QMS software platform stands out for its exceptional configurability, user-friendly interface, and comprehensive suite of integrated applications. With its mobile app and remote work capabilities, it enables seamless collaboration and flexibility. The no-code platform empowers users to create and customize business apps, bridging process gaps and optimizing operational efficiency. This not only saves costs but also reduces the risk of product recalls. The software's intuitive interface ensures that teams can effectively utilize the quality management system, regardless of their technical background. Overall, Intellect provides a highly configurable, user-friendly, and scalable QMS solution that empowers organizations to streamline their processes and enhance overall quality management.
Cons
Intellect QMS offers some good features, but there are also some drawbacks. One issue I encountered was with the mobile app's offline capabilities. Additionally, the software's configurability was limited, making customization more challenging. However, the technical support team was helpful in resolving these issues.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Brizl
Marketing and Advertising, 11-50 employees
Less than a year
Feb 01, 2023
Great QMS software
Great QMS software
Pros
It is an excellent, user-friendly, and flexible QMS software. The apps can be easily configured and modified to meet unique requirements. It offers a wide range of features, and various tools are available for modification without coding, allowing customization of any app, workflow, or user interface.
Cons
Customizing the software requires training and a basic understanding of programming. Troubleshooting can occasionally be time-consuming, as the option may fail to identify the problem.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Atul Pratap
Information Technology and Services, 1-10 employees
Less than a year
Aug 01, 2022
Somewhat User Friendly
Somewhat User Friendly
Pros
The software is somewhat user-friendly, offering the ability to leave detailed notes.
Cons
There may be better software options available, as the current one seems outdated.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julie
Oil & Energy, 1-10 employees
More than a year
Jul 01, 2022
Best of both
Best of both
Pros
The software comes with pre-configured applications but also allows for the creation of custom applications and modifications to the pre-configured ones.
Cons
Our experience with Intellect has been overwhelmingly positive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken
Consumer Goods, 51-100 employees
More than a year
Jul 01, 2022
Excellent Customer Support
Excellent Customer Support
Pros
Our implementation manager has been excellent and supportive throughout the process, providing extensive product knowledge and valuable support.
Cons
Out-of-the-box usage is almost impossible. The marketing team is excellent, and the software has great potential, but extensive configuration is necessary. Understanding your specific needs becomes clearer as you become more familiar with the software. The initial training should be improved to better align with customer needs. A design and development app is lacking in this software, and validation of configurations is not well-supported.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Michelle
Biotechnology, 101-500 employees
Less than a year
Jun 01, 2022
Great quality eQMS
Great quality eQMS
Pros
The eQMS system from Intellect is easy to use and intuitive. It offers numerous configuration options and an easy-to-use app creator. The no-code platform eliminates the need for specialists to create new apps; proper training is all that's required. The system is affordable for small and medium-sized companies.
Cons
The mobile app requires improvement and appears to be neglected, necessitating some modifications. It occasionally functions improperly on Android and iOS devices and requires support in this area.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filip
Pharmaceuticals, 101-500 employees
More than a year
Jun 01, 2022
Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support, cost
Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support, cost
Pros
I appreciate the freedom to choose a custom configuration rather than being limited to an out-of-the-box solution. The White Glove Service for going live with our current processes was affordable, especially compared to more well-known systems. The configuration of the LMS was fully tailored to our needs within budget expectations. The system offers endless possibilities, and the staff/support during the validation process has been exceptionally helpful.
Cons
We are eagerly awaiting Intellect's completion of their ISO certifications, which is currently in progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melody
Biotechnology, 51-100 employees
Less than 6 months
Apr 01, 2022
Intellect is the best eQMS on the market
Intellect is the best eQMS on the market
Pros
The software is easy to use and highly configurable. The customer service is excellent. I am a big fan of Intellect.
Cons
So far, there is nothing about this system that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brooke
Pharmaceuticals, 51-100 employees
More than a year
Apr 01, 2022
Best Fit for our QMS needs!
Best Fit for our QMS needs!
Pros
The software's configurability, ease of use, workflow management, and exceptional customer service are its standout features.
Cons
Some of the out-of-the-box screen prompts could be improved to enhance the user experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nazia
Biotechnology, 51-100 employees
Less than 6 months
Oct 01, 2021
Customization is great and support is greater
Customization is great and support is greater
Pros
I appreciate the endless possibilities offered by this software. We continuously discover new applications for it, keeping our operations dynamic and innovative.
Cons
I can't think of any downsides to using this software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ricky
Packaging and Containers, 101-500 employees
Less than a year
Oct 01, 2021
Excellent Service and Endless Customization Possibilities
Excellent Service and Endless Customization Possibilities
Pros
The product's user-friendliness and customizable features are exceptional. It includes all the essential applications we need, and we have the freedom to create more based on our company's requirements. The pricing is excellent, and the implementation process was seamless. Our implementation specialist has deep knowledge of the product and provides amazing support.
Cons
We encountered a bug before going live, but Intellect promptly resolved it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelsea
Chemicals, 51-100 employees
Less than 6 months
Oct 01, 2021
Enterprise Quality Management System
Enterprise Quality Management System
Pros
This system offers great flexibility to align with our work processes. We are not forced to conform to the software; instead, we can build a workflow that perfectly fits our company's needs.
Cons
Our company follows TNI 2016 and ISO 17025 standards, and it would be great if the software included a Management Review app.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ashley
Biotechnology, 500+ employees
Less than a year
Sep 01, 2021
Versatile and user-friendly!
Versatile and user-friendly!
Pros
The team at Intellect is truly exceptional. They have devised an impressive implementation process that ensures a swift launch while incorporating essential features unique to our Standard Operating Procedures. The ability to customize the software without the need for coding is truly a game-changer. In fact, compared to the constant challenges faced when editing Salesforce, where I also serve as our company's main configurator, making changes in Intellect is a dream. The out-of-the-box platform is ingeniously designed, allowing users to quickly get started while also providing a solid foundation for further refining the product.
Cons
By default, there's a 'Help' tab on each App, but it's currently empty and needs customer-generated content. It would be nice if this tab could be hidden until content is uploaded. Overall, the software is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenae
Medical Devices, 11-50 employees
Less than a year
Sep 01, 2021
Great Customer Sevice
Great Customer Sevice
Pros
Every aspect of the software can be personalized, including the wording and workflow, enabling us to tailor it precisely to our requirements.
Cons
I haven't come across anything that I dislike about the system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
sarah
Food & Beverages, 500+ employees
Less than a year
Sep 01, 2021
Easy to Configure
Easy to Configure
Pros
The ease with which we can configure the software to meet our company's needs is remarkable.
Cons
The software was initially configured for the GMP industry, particularly manufacturing, which makes customization more complex for other industries.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Research, 101-500 employees
Less than a year
Aug 01, 2021
Intellect eQMs improves worflow management
Intellect eQMs improves worflow management
Pros
The software is highly configurable, allowing us to customize it according to our specific requirements.
Cons
The publishing process can be a bit challenging.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Eric
Research, 101-500 employees
More than a year
Aug 01, 2021
Intellect eQMS
Intellect eQMS
Pros
I love that our team can configure a solid solution out-of-the-box that meets our specific needs. We can also create new applications to continuously improve our Quality Management System.
Cons
We weren't thrilled about having to change our document numbering system from starting at 1. However, we were able to provide metadata that allowed long-term users to find their documents using their original numbers easily.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Franco
Health Wellness and Fitness, 500+ employees
Less than a year
Aug 01, 2021
Intellect QHSE Review
Intellect QHSE Review
Pros
We were able to create several applications from scratch, customizing them to our unique requirements, even without programming expertise.
Cons
It would be beneficial to divide the initial training into an Overview/End User training for key stakeholders and separate training sessions for Designers and Administrators. Since this platform is geared towards non-programmers, it should include the importance of process design, planning, documentation, and system administration in addition to application creation.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Janna
Oil & Energy, 500+ employees
More than a year
Jul 01, 2021
Very customizable platform, excellent customer service
Very customizable platform, excellent customer service
Pros
We have successfully customized this software to fulfill all our needs and even exceed our expectations.
Cons
We have required assistance from customer service when setting up certain functions. For those considering the platform, it may be wise to budget for additional support hours if you're not particularly tech-savvy. Once the system is set up, it's very intuitive. No platform is turnkey, and some have limitations, but Intellect has the capability to meet all our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Helen
Non-Profit Organization Management, 1-10 employees
More than a year
Jul 01, 2021
Worth the Money if You have an Employee to Dedicated Time to the Job
Worth the Money if You have an Employee to Dedicated Time to the Job
Pros
Uploading information and managing its flow is effortless, with a straightforward and intuitive interface.
Cons
The time to go live was significantly longer than what was initially communicated during the sales process. Customization requirements were also more extensive than anticipated, taking up a significant amount of time and effort. We didn't expect one team member to dedicate so much time to the software, and we anticipated more setup for the cost.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Isabella
Pharmaceuticals, 51-100 employees
Less than 6 months
Jul 01, 2021
Intellect is highly configurable and easy to use
Intellect is highly configurable and easy to use
Pros
Intellect offers numerous ways to configure and customize applications. Whether using pre-built applications, creating them from scratch, or anything in between, businesses can find the perfect fit for their requirements.
Cons
Occasionally, the troubleshooting tools available may not provide clear definitions of the issues, requiring support from the Intellect team.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kaye
Consumer Electronics, 51-100 employees
More than a year
Jun 01, 2021
Easy to use, highly configurable, and amazing support!
Easy to use, highly configurable, and amazing support!
Pros
All fields and pages within the software can be configured, allowing companies to fine-tune applications to meet both internal and external regulatory requirements.
Cons
Understanding the logic behind the system macros was a bit challenging in the beginning.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dena
Medical Devices, 11-50 employees
Less than a year
Jun 01, 2021
Intellect Quality Management System
Intellect Quality Management System
Pros
The product is easy to use and offers great customization options.
Cons
Integration with external data sources could be more robust.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Don
Computer Hardware, 101-500 employees
More than a year
Apr 01, 2021
Intellect is what other eQMS systems should have been all along
Intellect is what other eQMS systems should have been all along
Pros
Intellect's ability to configure the software without coding or relying on developers is its standout feature. Whether creating our own apps or using the out-of-the-box options, we can easily configure everything. Although there is a learning curve to understand the platform's full capabilities, after training, validation, and deployment, managing it independently is very achievable. The concurrent license model is customer-focused and enables digital transformation for small to midsize companies while minimizing expenses.
Cons
The out-of-the-box applications didn't meet my needs for the medical device industry.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Cris
Medical Devices, 11-50 employees
More than a year
Apr 01, 2021
Easy to Use
Easy to Use
Pros
When it comes to eQMS software, Intellect is the top choice. The applications are user-friendly and intuitively designed. The ability to configure EVERYTHING according to our needs is a significant advantage.
Cons
There's nothing not to like. The software is easy to use and set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
M A
Writing and Editing, 1-10 employees
More than a year
Apr 01, 2021
A well rounded software package.
A well rounded software package.
Pros
Among the numerous notable features of the software, the Tool and Calibration system offered by Intellect deserves special mention. This particular application has proven invaluable in streamlining a previously challenging area for our organization. Another standout feature is the software's capability to create custom applications, allowing us to tailor the solution to our precise needs. This level of customization extends not only to the apps we purchased but also to our own designs, ensuring a perfect fit for our requirements. With Intellect, we are not limited to pre-determined designs that may not align perfectly with our needs, offering us the flexibility we desire.
Cons
App development can sometimes be challenging to get right due to the interconnected nature of various components.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Renewables & Environment, 500+ employees
More than a year
Apr 01, 2021
Gilero
Gilero
Pros
The software's customizability allows us to align it with our existing Quality Management System structure and procedures, instead of revamping our processes to match the software.
Cons
Troubleshooting can be a time-consuming process, even with support from Intellect. The audit trail feature is lacking in quality.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Kristin
Medical Devices, 51-100 employees
More than a year
Apr 01, 2021
Powerful platform and easy to configure and build apps without knowing coding
Powerful platform and easy to configure and build apps without knowing coding
Pros
The platform is highly flexible and powerful, allowing easy reconfiguration of out-of-the-box features and the creation of new applications, all while maintaining regulatory compliance.
Cons
The software doesn't come with an actual e-signature feature like DocuSign.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elaine
Medical Devices, 51-100 employees
Less than 6 months
Apr 01, 2021
Intellect Provides Value
Intellect Provides Value
Pros
The ability to customize the software to match our specific processes has been extremely beneficial. Streamlining and automating workflows for consistent, global processes has resulted in valuable resource savings. The software's user-friendly and intuitive nature makes training easier and shortens the learning curve.
Cons
Occasionally, the software presents unexpected challenges, but Intellect Customer Support is always there to assist. It would be helpful to have more comprehensive and readily available training documentation for apps to reduce reliance on customer support.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kendra
Automotive, 101-500 employees
Less than a year
Apr 01, 2021
Ease of configurability helps us meet our compliance needs
Ease of configurability helps us meet our compliance needs
Pros
The designer user experience is intuitive and enjoyable, thanks to the drag-and-drop technology. Updating object properties is straightforward, and building macros is made easy. All these functionalities work together to create powerful apps.
Cons
The Auto Documentation Report can be burdensome. It would be more user-friendly to have a field mapping report or chart illustrating the relationship of fields to apps, templates, and workflows.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sarah
Food & Beverages, 101-500 employees
Less than 6 months
Apr 01, 2021
Great QMS system and easy to use
Great QMS system and easy to use
Pros
The software's customizability is a tremendous asset. Being able to modify the system to fit our company's needs, rather than forcing us to conform to the software, has made our transition to using Intellect a pleasant experience.
Cons
Onboarding takes some time due to the addition of customizations. If we had used the out-of-the-box features, onboarding would have been quicker. However, the extra setup time was worth it to have a fully customized system in the end.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alec
Food & Beverages, 11-50 employees
More than a year
Apr 01, 2021
All Quality Systems In One Place
All Quality Systems In One Place
Pros
We have been using Intellect for approximately 8 months, and the transition from our previous program has been remarkable. The convenience of having everything linked and accessible with a click of a button has made a huge difference.
Cons
The out-of-the-box calibration app could benefit from improvements for reporting purposes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany
Airlines/Aviation, 51-100 employees
Less than a year
Dec 01, 2020
Intellect for everyone
Intellect for everyone
Pros
The software's key component is its remarkable customizability. It is also user-friendly, even for those without programming experience. The core processes of any quality management system are already set up, saving significant time.
Cons
So far, we haven't found anything we don't like about Intellect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Aviation & Aerospace, 51-100 employees
Less than a year
Oct 01, 2020
Intellect
Intellect
Pros
The initial setup and configuration process is relatively straightforward.
Cons
Additional user guides for advanced features would be helpful.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Guillermo
Electrical/Electronic Manufacturing, 51-100 employees
Less than 6 months
Mar 01, 2020
Filters
Fully customizable system if given enough time to work on.
Fully customizable system if given enough time to work on.
Pros
The platform offers complete customization options for users. Users can create templates, workflows, tables, and apps to suit their needs. It functions well as a cloud app, unaffected by company firewalls or servers. Most design practices are consistent across the apps. The ability to handle large amounts of data is efficient. The admin panel and audit features are highly beneficial, and the error/troubleshooting logs are excellent.
Cons
Depending on the specific needs of your company, certain applications may require more customization than others. The speed of design is highly dependent on the user's version. Some on-screen errors provide limited information for troubleshooting. Additionally, occasional logouts from the site can occur.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Misael
Medical Devices, 51-100 employees
More than a year
Nov 01, 2023
Intellect QMS � takes care of the quality of your business
Intellect QMS � takes care of the quality of your business
Pros
Intellect QMS stands out with its exceptional flexibility and recent integration of AI, setting it apart from other software solutions. Unlike systems that require businesses to conform to their processes, Intellect allows for seamless configuration according to the organization's unique operations. This eliminates integration issues and minimizes staff training, ensuring a smooth transition without disrupting existing systems. With its customizable approach, Intellect QMS empowers companies to optimize their quality management processes while maintaining operational continuity.
Cons
In my opinion, the interface could be made more user-friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Adam
Information Technology and Services, 500+ employees
More than a year
Oct 01, 2023
Robust and highly customizable, but it may require more investment
Robust and highly customizable, but it may require more investment
Pros
The site is highly robust and customizable. The work team is well-structured, providing good customer service from instructors and programmers. The site includes training materials and a support platform.
Cons
Making a single customization may necessitate multiple changes across various tables and processes, increasing the potential for errors. The out-of-the-box package is not clearly defined. It is important to determine if Intellect can assist with the configurations we request, as everything seems possible during the sales process, but it is crucial to define this in advance to avoid surprises.
Ease of use
7
Value for money
7
Customer Support
4
Functionality
8
Carlos
Logistics and Supply Chain, 500+ employees
Less than 6 months
Oct 01, 2023
Great QMS and Great People
Great QMS and Great People
Pros
Working with the customer service and implementation team was an amazing experience. They provided continuous support and kept us on track throughout the entire process.
Cons
The initial startup was a bit challenging, compounded by IT issues on our end.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Defense & Space, 51-100 employees
Less than 6 months
Sep 01, 2023
Review from an Intellect User
Review from an Intellect User
Pros
It helps us stay organized and easily access files. The user-friendly interface is a major advantage.
Cons
Occasionally, the system logs me out and requires signing back in. Other than that, I can't think of any downsides.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alexa
Pharmaceuticals, 51-100 employees
More than a year
Aug 01, 2023
Customizable, Easy to Use, and Scaleable
Customizable, Easy to Use, and Scaleable
Pros
Intellect's QMS software is highly customizable and scalable, providing organizations with the ability to create modules that align perfectly with their unique needs. The implementation team is outstanding and offers top-notch training events, ensuring a smooth transition to the platform. The user-friendly interface allows for easy navigation once familiarized with the system. With Intellect, businesses can efficiently manage their quality processes and benefit from a tailored solution that maximizes productivity and effectiveness.
Cons
So far, I haven't found anything I dislike about Intellect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina
Medical Devices, 11-50 employees
Less than 6 months
Aug 01, 2023
A powerful and adaptive solution.
A powerful and adaptive solution.
Pros
My experience with this software has been very positive. It has provided me with a quality management system perfectly aligned with my operations, enhancing efficiency and effectiveness in my processes.
Cons
The learning curve to fully utilize all the functionalities and features of the platform was the aspect I liked the least.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Marina
Internet, 1-10 employees
N/A
Aug 01, 2023
Best QMS on the Market!
Best QMS on the Market!
Pros
I love the complete customization offered by Intellect. It is extremely user-friendly, and the training provided by Intellect is exceptional. We are truly excited about this product!
Cons
Thus far, we have enjoyed every aspect of our experience. No complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Pharmaceuticals, 51-100 employees
Less than 6 months
Jun 01, 2023
Digital quality management system
Digital quality management system
Pros
This software was well-designed from the start and highly customizable to meet our organization's unique needs and QMS.
Cons
While the software proved useful and effective in our experience, it was relatively expensive compared to other software we evaluated.
Ease of use
8
Value for money
3
Customer Support
7
Functionality
8
Reilly
Oil & Energy, 101-500 employees
N/A
Jun 01, 2023
Doc Control that is flexible and fast
Doc Control that is flexible and fast
Pros
Intellect's Document Control lives up to its promises. Our SOPs are well-organized, securely stored behind our firewall, accessible internally (not externally), and only the latest version can be modified. This eliminates the need for stacks of paper waiting for signatures and confusion about the latest modifications.
Cons
As an on-premise installation with Windows server and Mac clients, we encountered unique changes required by our regulations. The installation process took considerably longer than expected. However, once Intellect was installed, it delivered the advertised functionality.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Angi
Pharmaceuticals, 11-50 employees
More than a year
May 01, 2023
A very intuitive platform
A very intuitive platform
Pros
The platform offers a wide range of capabilities. Intellect QMS is highly intuitive and packed with features. It allows for out-of-the-box solutions that can be created and configured to meet specific team needs.
Cons
At the moment, our overall experience with the platform is good.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 101-500 employees
Less than 6 months
Apr 01, 2023
Best scaleable no-code EQMS platform on the market!
Best scaleable no-code EQMS platform on the market!
Pros
Intellect offers a comprehensive and customizable no-code eQMS system that includes a range of applications such as Document Control, Employee Training, CAPA, Audits, Risk Management, and Vendor Management. The software's flexibility allows clients to choose the applications they need and expand their usage as required. With scalable options and expert support from Intellect's team, organizations can tailor the system to meet their specific requirements. The competitive pricing includes training for selected applications and design functions, making it a cost-effective choice. Intellect's QMS solution empowers businesses to enhance operational efficiency, mitigate risks, and achieve optimal quality management.
Cons
Although the initial cost of the system is lower than most, the licensing and support fees can quickly accumulate, especially for smaller organizations that require system access for all employees. System Administrator training in-depth would have been beneficial. If only a few people are managing and configuring the system, professional support services may be necessary, which incurs additional costs. The Intellect team accommodated our unique needs and adjusted the pricing and licensing options to fit our budget. The out-of-the-box QMS applications are primarily geared towards manufacturing but can be customized.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Research, 101-500 employees
Less than 6 months
Mar 01, 2023
Intellect QMS Review
Intellect QMS Review
Pros
Even with limited programming experience, it is easy to use. It is also very helpful for finding detailed documents.
Cons
The onboarding process sometimes takes longer than desired, and there is room for improvement in the mobile app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Genesis
Marketing and Advertising, 500+ employees
More than a year
Mar 01, 2023
Best QMS Software!
Best QMS Software!
Pros
Customizing and creating new apps is a breeze, and you don't need to be a software developer.
Cons
Understanding the logic initially posed a challenge in 2021, but the support team effectively addressed my questions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beverly
Aviation & Aerospace, 51-100 employees
More than a year
Feb 01, 2023
Flexible software and great customer service
Flexible software and great customer service
Pros
With some training, the software can be configured to meet your specific requirements. The customer service is exceptional.
Cons
Getting the workflows to function correctly after making changes can be a bit challenging. Since the software is designed for larger companies, we had to simplify some of the apps to suit our needs.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Brittany
Automotive, 11-50 employees
More than a year
Feb 01, 2023
Intellect is a great QMS
Intellect is a great QMS
Pros
The ability to customize out-of-the-box applications and configure new ones is a key feature.
Cons
Occasionally, certain fields may become corrupted.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Packaging and Containers, 101-500 employees
More than a year
Feb 01, 2023
Intellect QMS: A User's Perspective
Intellect QMS: A User's Perspective
Pros
Intellect's QMS software platform stands out for its exceptional configurability, user-friendly interface, and comprehensive suite of integrated applications. With its mobile app and remote work capabilities, it enables seamless collaboration and flexibility. The no-code platform empowers users to create and customize business apps, bridging process gaps and optimizing operational efficiency. This not only saves costs but also reduces the risk of product recalls. The software's intuitive interface ensures that teams can effectively utilize the quality management system, regardless of their technical background. Overall, Intellect provides a highly configurable, user-friendly, and scalable QMS solution that empowers organizations to streamline their processes and enhance overall quality management.
Cons
Intellect QMS offers some good features, but there are also some drawbacks. One issue I encountered was with the mobile app's offline capabilities. Additionally, the software's configurability was limited, making customization more challenging. However, the technical support team was helpful in resolving these issues.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Brizl
Marketing and Advertising, 11-50 employees
Less than a year
Feb 01, 2023
Great QMS software
Great QMS software
Pros
It is an excellent, user-friendly, and flexible QMS software. The apps can be easily configured and modified to meet unique requirements. It offers a wide range of features, and various tools are available for modification without coding, allowing customization of any app, workflow, or user interface.
Cons
Customizing the software requires training and a basic understanding of programming. Troubleshooting can occasionally be time-consuming, as the option may fail to identify the problem.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Atul Pratap
Information Technology and Services, 1-10 employees
Less than a year
Aug 01, 2022
Somewhat User Friendly
Somewhat User Friendly
Pros
The software is somewhat user-friendly, offering the ability to leave detailed notes.
Cons
There may be better software options available, as the current one seems outdated.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julie
Oil & Energy, 1-10 employees
More than a year
Jul 01, 2022
Best of both
Best of both
Pros
The software comes with pre-configured applications but also allows for the creation of custom applications and modifications to the pre-configured ones.
Cons
Our experience with Intellect has been overwhelmingly positive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken
Consumer Goods, 51-100 employees
More than a year
Jul 01, 2022
Excellent Customer Support
Excellent Customer Support
Pros
Our implementation manager has been excellent and supportive throughout the process, providing extensive product knowledge and valuable support.
Cons
Out-of-the-box usage is almost impossible. The marketing team is excellent, and the software has great potential, but extensive configuration is necessary. Understanding your specific needs becomes clearer as you become more familiar with the software. The initial training should be improved to better align with customer needs. A design and development app is lacking in this software, and validation of configurations is not well-supported.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Michelle
Biotechnology, 101-500 employees
Less than a year
Jun 01, 2022
Great quality eQMS
Great quality eQMS
Pros
The eQMS system from Intellect is easy to use and intuitive. It offers numerous configuration options and an easy-to-use app creator. The no-code platform eliminates the need for specialists to create new apps; proper training is all that's required. The system is affordable for small and medium-sized companies.
Cons
The mobile app requires improvement and appears to be neglected, necessitating some modifications. It occasionally functions improperly on Android and iOS devices and requires support in this area.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filip
Pharmaceuticals, 101-500 employees
More than a year
Jun 01, 2022
Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support, cost
Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support, cost
Pros
I appreciate the freedom to choose a custom configuration rather than being limited to an out-of-the-box solution. The White Glove Service for going live with our current processes was affordable, especially compared to more well-known systems. The configuration of the LMS was fully tailored to our needs within budget expectations. The system offers endless possibilities, and the staff/support during the validation process has been exceptionally helpful.
Cons
We are eagerly awaiting Intellect's completion of their ISO certifications, which is currently in progress.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melody
Biotechnology, 51-100 employees
Less than 6 months
Apr 01, 2022
Intellect is the best eQMS on the market
Intellect is the best eQMS on the market
Pros
The software is easy to use and highly configurable. The customer service is excellent. I am a big fan of Intellect.
Cons
So far, there is nothing about this system that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brooke
Pharmaceuticals, 51-100 employees
More than a year
Apr 01, 2022
Best Fit for our QMS needs!
Best Fit for our QMS needs!
Pros
The software's configurability, ease of use, workflow management, and exceptional customer service are its standout features.
Cons
Some of the out-of-the-box screen prompts could be improved to enhance the user experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nazia
Biotechnology, 51-100 employees
Less than 6 months
Oct 01, 2021
Customization is great and support is greater
Customization is great and support is greater
Pros
I appreciate the endless possibilities offered by this software. We continuously discover new applications for it, keeping our operations dynamic and innovative.
Cons
I can't think of any downsides to using this software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ricky
Packaging and Containers, 101-500 employees
Less than a year
Oct 01, 2021
Excellent Service and Endless Customization Possibilities
Excellent Service and Endless Customization Possibilities
Pros
The product's user-friendliness and customizable features are exceptional. It includes all the essential applications we need, and we have the freedom to create more based on our company's requirements. The pricing is excellent, and the implementation process was seamless. Our implementation specialist has deep knowledge of the product and provides amazing support.
Cons
We encountered a bug before going live, but Intellect promptly resolved it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelsea
Chemicals, 51-100 employees
Less than 6 months
Oct 01, 2021
Enterprise Quality Management System
Enterprise Quality Management System
Pros
This system offers great flexibility to align with our work processes. We are not forced to conform to the software; instead, we can build a workflow that perfectly fits our company's needs.
Cons
Our company follows TNI 2016 and ISO 17025 standards, and it would be great if the software included a Management Review app.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Ashley
Biotechnology, 500+ employees
Less than a year
Sep 01, 2021
Versatile and user-friendly!
Versatile and user-friendly!
Pros
The team at Intellect is truly exceptional. They have devised an impressive implementation process that ensures a swift launch while incorporating essential features unique to our Standard Operating Procedures. The ability to customize the software without the need for coding is truly a game-changer. In fact, compared to the constant challenges faced when editing Salesforce, where I also serve as our company's main configurator, making changes in Intellect is a dream. The out-of-the-box platform is ingeniously designed, allowing users to quickly get started while also providing a solid foundation for further refining the product.
Cons
By default, there's a 'Help' tab on each App, but it's currently empty and needs customer-generated content. It would be nice if this tab could be hidden until content is uploaded. Overall, the software is excellent.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenae
Medical Devices, 11-50 employees
Less than a year
Sep 01, 2021
Great Customer Sevice
Great Customer Sevice
Pros
Every aspect of the software can be personalized, including the wording and workflow, enabling us to tailor it precisely to our requirements.
Cons
I haven't come across anything that I dislike about the system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
sarah
Food & Beverages, 500+ employees
Less than a year
Sep 01, 2021
Easy to Configure
Easy to Configure
Pros
The ease with which we can configure the software to meet our company's needs is remarkable.
Cons
The software was initially configured for the GMP industry, particularly manufacturing, which makes customization more complex for other industries.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Research, 101-500 employees
Less than a year
Aug 01, 2021
Intellect eQMs improves worflow management
Intellect eQMs improves worflow management
Pros
The software is highly configurable, allowing us to customize it according to our specific requirements.
Cons
The publishing process can be a bit challenging.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Eric
Research, 101-500 employees
More than a year
Aug 01, 2021
Intellect eQMS
Intellect eQMS
Pros
I love that our team can configure a solid solution out-of-the-box that meets our specific needs. We can also create new applications to continuously improve our Quality Management System.
Cons
We weren't thrilled about having to change our document numbering system from starting at 1. However, we were able to provide metadata that allowed long-term users to find their documents using their original numbers easily.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Franco
Health Wellness and Fitness, 500+ employees
Less than a year
Aug 01, 2021
Intellect QHSE Review
Intellect QHSE Review
Pros
We were able to create several applications from scratch, customizing them to our unique requirements, even without programming expertise.
Cons
It would be beneficial to divide the initial training into an Overview/End User training for key stakeholders and separate training sessions for Designers and Administrators. Since this platform is geared towards non-programmers, it should include the importance of process design, planning, documentation, and system administration in addition to application creation.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Janna
Oil & Energy, 500+ employees
More than a year
Jul 01, 2021
Very customizable platform, excellent customer service
Very customizable platform, excellent customer service
Pros
We have successfully customized this software to fulfill all our needs and even exceed our expectations.
Cons
We have required assistance from customer service when setting up certain functions. For those considering the platform, it may be wise to budget for additional support hours if you're not particularly tech-savvy. Once the system is set up, it's very intuitive. No platform is turnkey, and some have limitations, but Intellect has the capability to meet all our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Helen
Non-Profit Organization Management, 1-10 employees
More than a year
Jul 01, 2021
Worth the Money if You have an Employee to Dedicated Time to the Job
Worth the Money if You have an Employee to Dedicated Time to the Job
Pros
Uploading information and managing its flow is effortless, with a straightforward and intuitive interface.
Cons
The time to go live was significantly longer than what was initially communicated during the sales process. Customization requirements were also more extensive than anticipated, taking up a significant amount of time and effort. We didn't expect one team member to dedicate so much time to the software, and we anticipated more setup for the cost.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Isabella
Pharmaceuticals, 51-100 employees
Less than 6 months
Jul 01, 2021
Intellect is highly configurable and easy to use
Intellect is highly configurable and easy to use
Pros
Intellect offers numerous ways to configure and customize applications. Whether using pre-built applications, creating them from scratch, or anything in between, businesses can find the perfect fit for their requirements.
Cons
Occasionally, the troubleshooting tools available may not provide clear definitions of the issues, requiring support from the Intellect team.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kaye
Consumer Electronics, 51-100 employees
More than a year
Jun 01, 2021
Easy to use, highly configurable, and amazing support!
Easy to use, highly configurable, and amazing support!
Pros
All fields and pages within the software can be configured, allowing companies to fine-tune applications to meet both internal and external regulatory requirements.
Cons
Understanding the logic behind the system macros was a bit challenging in the beginning.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dena
Medical Devices, 11-50 employees
Less than a year
Jun 01, 2021
Intellect Quality Management System
Intellect Quality Management System
Pros
The product is easy to use and offers great customization options.
Cons
Integration with external data sources could be more robust.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Don
Computer Hardware, 101-500 employees
More than a year
Apr 01, 2021
Intellect is what other eQMS systems should have been all along
Intellect is what other eQMS systems should have been all along
Pros
Intellect's ability to configure the software without coding or relying on developers is its standout feature. Whether creating our own apps or using the out-of-the-box options, we can easily configure everything. Although there is a learning curve to understand the platform's full capabilities, after training, validation, and deployment, managing it independently is very achievable. The concurrent license model is customer-focused and enables digital transformation for small to midsize companies while minimizing expenses.
Cons
The out-of-the-box applications didn't meet my needs for the medical device industry.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Cris
Medical Devices, 11-50 employees
More than a year
Apr 01, 2021
Easy to Use
Easy to Use
Pros
When it comes to eQMS software, Intellect is the top choice. The applications are user-friendly and intuitively designed. The ability to configure EVERYTHING according to our needs is a significant advantage.
Cons
There's nothing not to like. The software is easy to use and set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
M A
Writing and Editing, 1-10 employees
More than a year
Apr 01, 2021
A well rounded software package.
A well rounded software package.
Pros
Among the numerous notable features of the software, the Tool and Calibration system offered by Intellect deserves special mention. This particular application has proven invaluable in streamlining a previously challenging area for our organization. Another standout feature is the software's capability to create custom applications, allowing us to tailor the solution to our precise needs. This level of customization extends not only to the apps we purchased but also to our own designs, ensuring a perfect fit for our requirements. With Intellect, we are not limited to pre-determined designs that may not align perfectly with our needs, offering us the flexibility we desire.
Cons
App development can sometimes be challenging to get right due to the interconnected nature of various components.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Renewables & Environment, 500+ employees
More than a year
Apr 01, 2021
Gilero
Gilero
Pros
The software's customizability allows us to align it with our existing Quality Management System structure and procedures, instead of revamping our processes to match the software.
Cons
Troubleshooting can be a time-consuming process, even with support from Intellect. The audit trail feature is lacking in quality.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Kristin
Medical Devices, 51-100 employees
More than a year
Apr 01, 2021
Powerful platform and easy to configure and build apps without knowing coding
Powerful platform and easy to configure and build apps without knowing coding
Pros
The platform is highly flexible and powerful, allowing easy reconfiguration of out-of-the-box features and the creation of new applications, all while maintaining regulatory compliance.
Cons
The software doesn't come with an actual e-signature feature like DocuSign.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elaine
Medical Devices, 51-100 employees
Less than 6 months
Apr 01, 2021
Intellect Provides Value
Intellect Provides Value
Pros
The ability to customize the software to match our specific processes has been extremely beneficial. Streamlining and automating workflows for consistent, global processes has resulted in valuable resource savings. The software's user-friendly and intuitive nature makes training easier and shortens the learning curve.
Cons
Occasionally, the software presents unexpected challenges, but Intellect Customer Support is always there to assist. It would be helpful to have more comprehensive and readily available training documentation for apps to reduce reliance on customer support.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kendra
Automotive, 101-500 employees
Less than a year
Apr 01, 2021
Ease of configurability helps us meet our compliance needs
Ease of configurability helps us meet our compliance needs
Pros
The designer user experience is intuitive and enjoyable, thanks to the drag-and-drop technology. Updating object properties is straightforward, and building macros is made easy. All these functionalities work together to create powerful apps.
Cons
The Auto Documentation Report can be burdensome. It would be more user-friendly to have a field mapping report or chart illustrating the relationship of fields to apps, templates, and workflows.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Sarah
Food & Beverages, 101-500 employees
Less than 6 months
Apr 01, 2021
Great QMS system and easy to use
Great QMS system and easy to use
Pros
The software's customizability is a tremendous asset. Being able to modify the system to fit our company's needs, rather than forcing us to conform to the software, has made our transition to using Intellect a pleasant experience.
Cons
Onboarding takes some time due to the addition of customizations. If we had used the out-of-the-box features, onboarding would have been quicker. However, the extra setup time was worth it to have a fully customized system in the end.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alec
Food & Beverages, 11-50 employees
More than a year
Apr 01, 2021
All Quality Systems In One Place
All Quality Systems In One Place
Pros
We have been using Intellect for approximately 8 months, and the transition from our previous program has been remarkable. The convenience of having everything linked and accessible with a click of a button has made a huge difference.
Cons
The out-of-the-box calibration app could benefit from improvements for reporting purposes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany
Airlines/Aviation, 51-100 employees
Less than a year
Dec 01, 2020
Intellect for everyone
Intellect for everyone
Pros
The software's key component is its remarkable customizability. It is also user-friendly, even for those without programming experience. The core processes of any quality management system are already set up, saving significant time.
Cons
So far, we haven't found anything we don't like about Intellect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Aviation & Aerospace, 51-100 employees
Less than a year
Oct 01, 2020
Intellect
Intellect
Pros
The initial setup and configuration process is relatively straightforward.
Cons
Additional user guides for advanced features would be helpful.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Guillermo
Electrical/Electronic Manufacturing, 51-100 employees
Less than 6 months
Mar 01, 2020