Total 49 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

29%

3

Stars

14%

2

Stars

0%

1

Stars

29%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

DL

David L.

Facilities Services, 101-500 employees

More than a year

5.0
September 2024

simple to operate and figure out

Pros

The whole thing runs simple and you don't need a degree to figure it out.

Cons

I can't shift the paid to date forward no matter what I try. Other than that though, I honestly can't think of any downsides.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

GR

George R.

Writing and Editing, 1-10 employees

More than a year

5.0
September 2024

support was so helpful

Pros

I basically taught myself how to use this without any help. And on the rare occasion I do run into something, their customer support actually comes through.

Cons

Nothing bad comes to mind. But I will say they could pick a different color for the site. This one's kind of blah.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MO

Melissa O.

Recreational Facilities and Services, 1-10 employees

More than a year

4.0
September 2024

support always nice!!

Pros

Whenever something comes up or I have questions, the people on the other end are always nice about it and don't make me feel stupid.

Cons

The automatic payments are driving me crazy. Half the time they don't post right to customer accounts and then I've got people calling me wondering why their payment didn't go through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DL

David L.

Facilities Services, 101-500 employees

More than a year

5.0
September 2024

simple to operate and figure out

Pros

The whole thing runs simple and you don't need a degree to figure it out.

Cons

I can't shift the paid to date forward no matter what I try. Other than that though, I honestly can't think of any downsides.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

GR

George R.

Writing and Editing, 1-10 employees

More than a year

5.0
September 2024

support was so helpful

Pros

I basically taught myself how to use this without any help. And on the rare occasion I do run into something, their customer support actually comes through.

Cons

Nothing bad comes to mind. But I will say they could pick a different color for the site. This one's kind of blah.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MO

Melissa O.

Recreational Facilities and Services, 1-10 employees

More than a year

4.0
September 2024

support always nice!!

Pros

Whenever something comes up or I have questions, the people on the other end are always nice about it and don't make me feel stupid.

Cons

The automatic payments are driving me crazy. Half the time they don't post right to customer accounts and then I've got people calling me wondering why their payment didn't go through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DL

David L.

Facilities Services, 101-500 employees

More than a year

5.0
September 2024

simple to operate and figure out

Pros

The whole thing runs simple and you don't need a degree to figure it out.

Cons

I can't shift the paid to date forward no matter what I try. Other than that though, I honestly can't think of any downsides.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

GR

George R.

Writing and Editing, 1-10 employees

More than a year

5.0
September 2024

support was so helpful

Pros

I basically taught myself how to use this without any help. And on the rare occasion I do run into something, their customer support actually comes through.

Cons

Nothing bad comes to mind. But I will say they could pick a different color for the site. This one's kind of blah.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MO

Melissa O.

Recreational Facilities and Services, 1-10 employees

More than a year

4.0
September 2024

support always nice!!

Pros

Whenever something comes up or I have questions, the people on the other end are always nice about it and don't make me feel stupid.

Cons

The automatic payments are driving me crazy. Half the time they don't post right to customer accounts and then I've got people calling me wondering why their payment didn't go through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8