Total 85 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

38%

3

Stars

12%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

T

Trishia

Real Estate, 101-500 employees

Less than a year

5.0
February 2023

Review

Pros

I like that it has tabs and categories that make finding things easier.

Cons

Sometimes, it experiences delays, but overall, it functions well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lizette

Real Estate, 11-50 employees

More than a year

4.0
February 2023

Great Property Management Software

Pros

Friendly for property management. Easy to work with, unique, and more universal compared to other PM software.

Cons

The text messaging feature lacks practical use within PW, although it has potential.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

K

Kellie

Real Estate, 1-10 employees

More than a year

5.0
February 2023

A small business glance to Propertyware

Pros

The accounting aspect is crucial and Propertyware excels at it. However, I wish you didn't need to be an actual accountant or bookkeeper to figure out how to make adjustments. This part is difficult and can take a lot of time to figure out.

Cons

The statements need more customization options. Several LLC owners want to see their Reserves itemized on their monthly statements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

N

Nadia

Management Consulting, 1-10 employees

Less than a year

3.0
February 2023

Uploading Photos

Pros

It's easy to use once you get the hang of it.

Cons

Uploading images takes too long, and often only half of them load.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

6

KK

Kaezar Ken

Real Estate, 11-50 employees

Less than a year

5.0
February 2023

Property Management

Pros

I can easily get help from customer service.

Cons

Currently, I find Propertyware user-friendly and not overly challenging to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Real Estate, 1-10 employees

Less than a year

4.0
February 2023

Propertyware

Pros

It's simple to use. Propertyware makes my tasks so convenient to complete.

Cons

I can't open another tab without it disrupting everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jason

Real Estate, 1-10 employees

More than a year

4.0
February 2023

Solid Property Management Software

Pros

This software is essential for running my business!

Cons

Setting it up can be challenging, but it's worth the effort.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

D

Danyel

Commercial Real Estate, 11-50 employees

Less than a year

5.0
February 2023

The Grove of Cayce

Pros

Very simple to use. I love the online learning tools that guide you through any issues.

Cons

Occasionally, the date is off by a day. When archiving multiple items, it sometimes jumps if you do them one at a time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Real Estate, 1-10 employees

More than a year

5.0
February 2023

Propertyware Overview

Pros

Accountability and ease of use, plus helpful support.

Cons

Sometimes the support staff lacks knowledge. It would be helpful if they were available on Saturdays. The property management company should receive a percentage of the credit card processing fees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Lucia

Real Estate, 11-50 employees

More than a year

3.0
February 2023

Propertyware Opinions

Pros

I value the overall functionality, particularly the range of reports we can produce.

Cons

I wish I could use software more suited for multi-family properties. Propertyware seems more designed for single-family units.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

10

Functionality

6

N

Najla

Management Consulting, 51-100 employees

Less than 6 months

4.0
February 2023

Propertyware is a great tool

Pros

Easy to navigate. Helpful, manages everything in one place.

Cons

The refresh button is ineffective. I often have to reload the page and click back several times to regain access.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

T

Tina

Real Estate, 1-10 employees

More than a year

4.0
February 2023

Faithful supporter

Pros

I can be anywhere with internet access and still answer questions for my owners and tenants.

Cons

It frequently goes down, and not all updates are beneficial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

D

Danielle

Real Estate, 1-10 employees

More than a year

5.0
October 2022

propertyware review

Pros

It's a single platform for landlords, tenants, and me.

Cons

The accounting part isn't easy to navigate. Also, if a tenant or landlord is no longer involved, they still receive statements. There should be a way to pause their status without removing them completely.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

L

Linda

Real Estate, 1-10 employees

More than a year

2.0
October 2022

Calabash Properties Propertyware Review

Pros

When I need basic assistance, the support staff is efficient.

Cons

Our late fee application has been an ongoing issue. We didn't charge late fees until June 2022, after our Governor lifted the eviction moratorium. Despite escalating the issue to a "team leader," there's been no resolution. Even the software owner is now involved and facing the same lack of response.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

6

Functionality

6

C

Christine

Real Estate, 1-10 employees

More than a year

5.0
October 2022

Propertyware review

Pros

Propertyware is highly customizable and feature-rich. The customer support is excellent and invaluable.

Cons

The email application is weak and needs a more modern interface.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E

Enriqueta

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0
October 2022

User friendly software

Pros

Easy to navigate, and the support team is very helpful.

Cons

No comment at the moment as I'm still getting acquainted with the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jeff

Real Estate, 1-10 employees

More than a year

5.0
October 2022

Lots of bells and whistles but takes a while to learn.

Pros

I can store all my information on leases, owners, tenants, etc., in the software. The owner and tenant portals save me tons of time on rent collection and payments.

Cons

It takes a while to learn and can be difficult to find what you're looking for.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

10

Functionality

8

J

Janet

Real Estate, 1-10 employees

More than a year

3.0
October 2022

Learning curve can be daunting but worth it

Pros

Robust tool with automated updates for available properties.

Cons

I want to display individual property links on social media, but copying the link results in a 401 error. The tenant application form needs to be more flexible. Finding specific items isn't intuitive, but we've adapted to the system.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

6

Functionality

6

S

Suzanne

Real Estate, 11-50 employees

More than a year

5.0
October 2022

Propertyware review

Pros

It's intuitive. They do a great job of adding new features to the program.

Cons

The way late fees are processed needs improvement. The enhanced rent roll can't be done for past months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paolo

Real Estate, 1-10 employees

More than a year

2.0
October 2022

Review for Propertyware

Pros

This is our primary tool, but given the opportunity, we would switch to a different software provider. We use it out of necessity.

Cons

While you can multitask, you need to update and close one workspace before starting another.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

10

Functionality

5