Total 85 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

38%

3

Stars

12%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

M

Moriah

Real Estate, 1-10 employees

Less than 6 months

4.0
January 2022

Receptionist Review

Pros

I like the simplicity of the payment processing.

Cons

I dislike the layout of the ledger because it can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

D

Dawn

Real Estate, 11-50 employees

More than a year

3.0
January 2022

Pros and cons

Pros

Setting up reports, tenants, and new properties is simple.

Cons

The document sync feature is broken. You can't have multiple tabs open in a browser because PW duplicates entries.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

7

Functionality

10

A

Andy

Accounting, 11-50 employees

More than a year

3.0
January 2022

Why NOT to buy or use Propertyware

Pros

It handles multiple properties, owners, and units quite efficiently.

Cons

Changing or modifying entries after they've been entered is extremely difficult. The program lacks flexibility and options for personal settings. I feel the developers focus too much on the management aspects and not enough on the accounting side.

Rating Distribution

Ease of use

2

Value for money

4

Customer Support

7

Functionality

6

D

Donna

Real Estate, 11-50 employees

More than a year

5.0
January 2022

Overall Look into PropertyWare

Pros

Easy to learn and teach others. The pricing is great for small businesses.

Cons

You can't access a Chart of Accounts by typing in the name; you have to remember the number. This is very challenging with our extensive chart of accounts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Cherlyn

Real Estate, 1-10 employees

More than a year

2.0
January 2022

NO CRP and it is the 13th

Pros

We've been using Propertyware since 2013. Each year, we must issue tenants CRPs by January 31. This has never changed. Last year, the CRP function wasn't available until the 9th. This year, it's still not ready, and they hope to have it by the 24th! This is unacceptable. The system is costly, and this recurring issue is pushing me to consider switching systems in 2022.

Cons

The move-out inspection process is not easy to use.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

5