Total 97 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

23%

3

Stars

7%

2

Stars

3%

1

Stars

15%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Joy

Events Services, 1-10 employees

More than a year

5.0

Great financial Option

Pros

It is incredibly feasible and user-friendly for tracking income and expenses.

Cons

I encounter retrieval issues, which I suspect may be due to user errors that I have not yet investigated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Terrance

Legal Services, 1-10 employees

More than a year

5.0

I've been using Quicken since 5.5" floppies

Pros

Using Quicken feels like updating a checkbook log.

Cons

Expenses are increasing, with no additional discounts offered for loyal or returning customers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D
Dylan

Entertainment, 1-10 employees

1.0

Quicken is Confusing

Pros

This software offers many benefits for effective budgeting, although the automatic features could be improved.

Cons

Where do I begin? It is all so confusing. I struggle to understand anything. It constantly shows me in the red and gets me all mixed up. I need something foolproof.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

2

Functionality

1

A
Anonymous

Not specified, 1-10 employees

More than a year

5.0

Business & Rental Mgmt

Pros

Quicken effectively tracks both my rental expenses and business finances.

Cons

It took me a while to get the hang of it but the customer service was helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
John

Accounting, 1-10 employees

More than a year

1.0

Data loss after update

Pros

I have used Quicken for both personal and business needs for over 20 years. However, a recent experience where all my data vanished after an update has led me to seek simpler alternatives without membership fees.

Cons

I experienced a loss of important data that technical support could not recover.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

5

Functionality

2

S
Shani

Accounting, 51-100 employees

Less than 6 months

1.0

Terrible software and customer support

Pros

The interface of Quicken is visually appealing, and the reports have a nice touch. Transaction entry is swift.

Cons

From day one, I had problems with password login. Sometimes it wouldn't log in at all, either online or in the Windows app. Later, it would reject the same password. When seeking help via chat, I encountered a bot pushing me to sort out my issues on my own through forums, which was frustrating considering I paid for the product.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

S
Sharon

Arts and Crafts, 1-10 employees

More than a year

3.0

Business malpractice

Pros

Quicken allows me to keep weekly tax records for my small business hassle-free.

Cons

quicken changed its policies after I purchased the software, requiring a yearly subscription fee that I wasn't aware of initially. This feels like poor business practice and has left me dissatisfied with the company.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

2

W
Wayne

Accounting, 1-10 employees

More than a year

5.0

Quicken is Easier than Quickbooks

Pros

This program is incredibly user-friendly and versatile, whether it is for home, business, or rental accounting. Plus it is regularly updated to stay current.

Cons

Quicken lacks a double entry system, making it too easy to accidentally delete items, leading to potential recovery issues later.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Marcellus

Photography, 1-10 employees

Less than 6 months

3.0

Quicken Review

Pros

I found this to be the best basic budgeting and accounting application. Its internals are impressive and setup is a breeze.

Cons

I have noticed instability with bugs and occasional hiccups in Quicken. While it serves basic functions, it can be a headache to deal with at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

D
Deanna

Accounting, 1-10 employees

More than a year

1.0

Dissatisfied user

Pros

While the software is great when it works, updates often result in frustrating issues.

Cons

The One Step Update feature consistently fails to work properly, causing issues with multiple accounts and taking an excessive amount of time to complete.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

4

Functionality

3

C
Corey

Financial Services, 500+ employees

Less than 6 months

4.0

Personal Finance Delays Hurt Product

Pros

I appreciate Quicken's analytics features for personal finance, which analyze spending habits across all my accounts.

Cons

There is a delay of about 1-2 days in pulling in data, making it challenging to have a completely accurate understanding of my finances.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J
Jeffrey

Marketing and Advertising, 11-50 employees

More than a year

4.0

Requires some basic accounting skills

Pros

While there may be more user-friendly options out there, once you grasp basic accounting concepts, Quicken stands out as highly versatile and adaptable to various business needs, unlike many competitors.

Cons

This software is pricier than many other options on the market and can feel a bit clunky in certain features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

C
Carol

Law Practice, 1-10 employees

More than a year

1.0

Stopped using after 20 years

Pros

after the initial installation, I could not get the program to open.

Cons

Dealing with technical support was frustrating they could not resolve basic issues and refused to escalate my concerns to a higher level.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

A
Arnie

Banking, 1-10 employees

More than a year

1.0

worst software that i have ever experienced

Pros

While the features are great when they work, certain tasks like fetching stock quotes can be painstakingly slow, taking 5 to 10 minutes.

Cons

I have experienced daily crashes and found Quicken to be the slowest software on my computer. It is disappointing I feel embarrassed if I had developed it.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

8

Functionality

8

J
James

Retail, 1-10 employees

More than a year

5.0

Quicken Has Been My Accounts Management Tool Since 2007

Pros

The account update feature is a lifesaver, saving me significant time in recording transactions.

Cons

I can not think of anything negative it efficiently manages my numerous accounts without any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Giau

Restaurants, 1-10 employees

5.0

Excellent tool for providing tools for budgeting, tracking expenses, and creating financial reports

Pros

This software have user-friendly interface makes finding information effortless. Its budgeting tools, investment tracking, and insightful reports are invaluable. The mobile app adds convenience for tracking expenses on the go.

Cons

Their cost can be high, especially for advanced features like bill payment and investment tracking also struggled with limited bank integration and cloud support, making it challenging to access financial information across devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brett

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Great accounting software for self-employed person

Pros

What appealed to me was the ability to track both personal and business expenses. Opting for the version that allowed invoicing for my business and tracking investment accounts was a no-brainer.

Cons

Despite using Quicken for years, I have faced issues with transferring data from previous versions to newer upgrades.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Debbie

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Quicken from a Person who is not techie

Pros

Quicken is a comprehensive financial software package that simplifies managing finances in one place. It helps track income, expenses, budgets, and investments while offering tools for financial reporting. Its easy tracking and categorization of spending pinpoint potential areas for savings.

Cons

Their pricing can be steep and some features might overwhelm beginners. It is not the most user-friendly for those unfamiliar with accounting software or computers, and lacks integration with other accounting programs, requiring manual data entry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michelle

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Great Simple Product

Pros

The range of functionalities in Quicken impressed me, especially the print check function, which I used extensively.

Cons

I wish there was a more efficient way to mass alter or add information in Quicken, rather than having to go through it line by line.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dena

Hospital & Health Care, 1-10 employees

More than a year

4.0

Quicken is great for Finances

Pros

The ability to monitor my finances daily and seamlessly download transactions to different bank accounts is invaluable.

Cons

They alters balances inexplicably, which seems like a glitch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10