Events Services, 1-10 employees
More than a year
“Great financial Option”
Pros
It is incredibly feasible and user-friendly for tracking income and expenses.
Cons
I encounter retrieval issues, which I suspect may be due to user errors that I have not yet investigated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Legal Services, 1-10 employees
More than a year
“I've been using Quicken since 5.5" floppies”
Pros
Using Quicken feels like updating a checkbook log.
Cons
Expenses are increasing, with no additional discounts offered for loyal or returning customers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
“Quicken is Confusing”
Pros
This software offers many benefits for effective budgeting, although the automatic features could be improved.
Cons
Where do I begin? It is all so confusing. I struggle to understand anything. It constantly shows me in the red and gets me all mixed up. I need something foolproof.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
1
Not specified, 1-10 employees
More than a year
“Business & Rental Mgmt”
Pros
Quicken effectively tracks both my rental expenses and business finances.
Cons
It took me a while to get the hang of it but the customer service was helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Accounting, 1-10 employees
More than a year
“Data loss after update”
Pros
I have used Quicken for both personal and business needs for over 20 years. However, a recent experience where all my data vanished after an update has led me to seek simpler alternatives without membership fees.
Cons
I experienced a loss of important data that technical support could not recover.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
5
Functionality
2
Accounting, 51-100 employees
Less than 6 months
“Terrible software and customer support”
Pros
The interface of Quicken is visually appealing, and the reports have a nice touch. Transaction entry is swift.
Cons
From day one, I had problems with password login. Sometimes it wouldn't log in at all, either online or in the Windows app. Later, it would reject the same password. When seeking help via chat, I encountered a bot pushing me to sort out my issues on my own through forums, which was frustrating considering I paid for the product.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Arts and Crafts, 1-10 employees
More than a year
“Business malpractice”
Pros
Quicken allows me to keep weekly tax records for my small business hassle-free.
Cons
quicken changed its policies after I purchased the software, requiring a yearly subscription fee that I wasn't aware of initially. This feels like poor business practice and has left me dissatisfied with the company.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Accounting, 1-10 employees
More than a year
“Quicken is Easier than Quickbooks”
Pros
This program is incredibly user-friendly and versatile, whether it is for home, business, or rental accounting. Plus it is regularly updated to stay current.
Cons
Quicken lacks a double entry system, making it too easy to accidentally delete items, leading to potential recovery issues later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Photography, 1-10 employees
Less than 6 months
“Quicken Review”
Pros
I found this to be the best basic budgeting and accounting application. Its internals are impressive and setup is a breeze.
Cons
I have noticed instability with bugs and occasional hiccups in Quicken. While it serves basic functions, it can be a headache to deal with at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Accounting, 1-10 employees
More than a year
“Dissatisfied user”
Pros
While the software is great when it works, updates often result in frustrating issues.
Cons
The One Step Update feature consistently fails to work properly, causing issues with multiple accounts and taking an excessive amount of time to complete.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
4
Functionality
3
Financial Services, 500+ employees
Less than 6 months
“Personal Finance Delays Hurt Product”
Pros
I appreciate Quicken's analytics features for personal finance, which analyze spending habits across all my accounts.
Cons
There is a delay of about 1-2 days in pulling in data, making it challenging to have a completely accurate understanding of my finances.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Marketing and Advertising, 11-50 employees
More than a year
“Requires some basic accounting skills”
Pros
While there may be more user-friendly options out there, once you grasp basic accounting concepts, Quicken stands out as highly versatile and adaptable to various business needs, unlike many competitors.
Cons
This software is pricier than many other options on the market and can feel a bit clunky in certain features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Law Practice, 1-10 employees
More than a year
“Stopped using after 20 years”
Pros
after the initial installation, I could not get the program to open.
Cons
Dealing with technical support was frustrating they could not resolve basic issues and refused to escalate my concerns to a higher level.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Banking, 1-10 employees
More than a year
“worst software that i have ever experienced”
Pros
While the features are great when they work, certain tasks like fetching stock quotes can be painstakingly slow, taking 5 to 10 minutes.
Cons
I have experienced daily crashes and found Quicken to be the slowest software on my computer. It is disappointing I feel embarrassed if I had developed it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
8
Functionality
8
Retail, 1-10 employees
More than a year
“Quicken Has Been My Accounts Management Tool Since 2007”
Pros
The account update feature is a lifesaver, saving me significant time in recording transactions.
Cons
I can not think of anything negative it efficiently manages my numerous accounts without any major issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 1-10 employees
“Excellent tool for providing tools for budgeting, tracking expenses, and creating financial reports”
Pros
This software have user-friendly interface makes finding information effortless. Its budgeting tools, investment tracking, and insightful reports are invaluable. The mobile app adds convenience for tracking expenses on the go.
Cons
Their cost can be high, especially for advanced features like bill payment and investment tracking also struggled with limited bank integration and cloud support, making it challenging to access financial information across devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great accounting software for self-employed person”
Pros
What appealed to me was the ability to track both personal and business expenses. Opting for the version that allowed invoicing for my business and tracking investment accounts was a no-brainer.
Cons
Despite using Quicken for years, I have faced issues with transferring data from previous versions to newer upgrades.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Quicken from a Person who is not techie”
Pros
Quicken is a comprehensive financial software package that simplifies managing finances in one place. It helps track income, expenses, budgets, and investments while offering tools for financial reporting. Its easy tracking and categorization of spending pinpoint potential areas for savings.
Cons
Their pricing can be steep and some features might overwhelm beginners. It is not the most user-friendly for those unfamiliar with accounting software or computers, and lacks integration with other accounting programs, requiring manual data entry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
More than a year
“Great Simple Product”
Pros
The range of functionalities in Quicken impressed me, especially the print check function, which I used extensively.
Cons
I wish there was a more efficient way to mass alter or add information in Quicken, rather than having to go through it line by line.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Quicken is great for Finances”
Pros
The ability to monitor my finances daily and seamlessly download transactions to different bank accounts is invaluable.
Cons
They alters balances inexplicably, which seems like a glitch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10