Total 97 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

23%

3

Stars

7%

2

Stars

3%

1

Stars

15%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L
Lisa

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Ease of use for a small business

Pros

Managing our accounting is a breeze thanks to Quicken's user-friendly platform.

Cons

I can not think of anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erin

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

Not robust enough for my needs

Pros

When I kicked off my business journey, this product proved to be a game-changer. Its simplicity and affordability were just what I needed to move beyond spreadsheets as a small business owner.

Cons

As my business expanded, I found myself needing better control over billing details and managing payments to vendors and contractors. My accountant strongly recommended transitioning to Quickbooks due to the complexity of my operations and the necessity to ensure seamless functioning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

GB
Grant Bentley

E-Learning, 1-10 employees

Less than 6 months

4.0

Excellent for Blended families and small business

Pros

For $80 Cdn a year, this program is a lifesaver for me as part of a blended family managing multiple income sources and complex expenses. As someone who isn't a financial expert, juggling rental properties and a second marriage made organizing finances a nightmare. What used to take me days on a spreadsheet now only takes 3 or 4 hours with Quicken. Monthly budgeting and managing my small business now take just a fraction of the time. Once I categorized my transactions, which took a few hours initially, I never had to do it again. The spending charts and pie graphs give me a clear and immediate picture of where my money is going. It was a breeze to teach my wife how to use it, and it's eliminated so much unnecessary stress.

Cons

I have noticed a slight delay in transactions appearing in the application after they have been processed by the bank. Even after refreshing the account, it can take some time for new transactions to show up. Interestingly, this seems to be an issue only with the desktop version, not the web app. While it doesn't bother me much, it could be problematic for those who require immediate updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Donald

Real Estate, 11-50 employees

Less than a year

5.0

Solid for Small Business

Pros

This Software is widely used and seamlessly syncs with major banks and platforms. It is backed by a big company with extensive support.

Cons

I find some aspects of syncing and generating reports a bit confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

KJ
KAYLA JANE

Wholesale, 11-50 employees

More than a year

5.0

Quicken is OK but not the end-all solution

Pros

The organization and user-friendliness of Quicken are top-notch. Its connectivity to other websites, accessibility across platforms and straightforward layout make it perfect for managing transactions.

Cons

Quicken offers basic functionality, but for tasks like tax generation and tracking capital equipment, additional investment in different software or hiring an accountant may be necessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Darcy

Accounting, 1-10 employees

Less than a year

5.0

Quicken Review

Pros

When I was buying my home, Quicken's assistance was invaluable.

Cons

To be completely honest, I can not think of any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ryan

Information Technology and Services, 1-10 employees

Less than a year

3.0

Using Quicken is never quick

Pros

While theoretically, Quicken should handle all expenses seamlessly, constant connectivity issues prevent this from being a reality.

Cons

Dealing with accounts disconnecting or not pulling in current transactions has become a constant issue.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

4

Functionality

4

N
Nelson

Real Estate, 1-10 employees

Less than a year

5.0

Web-based Quicken is my favorite feature for on the go

Pros

Being web-based allows me to work from my iPad or iPhone, saving me from lugging around my laptop while traveling or on vacation.

Cons

There is very little about it that I do not like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ricky

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

4.0

Powerful accounting software

Pros

It offers a powerful accounting solution with comprehensive visual overviews of different accounts.

Cons

reuniting is something we have to do frequently to avoid making mistakes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Chad

Building Materials, 1-10 employees

More than a year

4.0

Very useful

Pros

We have relied on Quicken for years and it has never let us down.

Cons

It is not as intuitive as some other products I have used in the past.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

M
Matthew

Real Estate, 51-100 employees

Less than a year

5.0

Leasing agent use of Quicken

Pros

Quicken is my go-to for personal budgeting. It efficiently organizes my finances and provides powerful yet easy-to-use tools.

Cons

the application runs sluggishly, but I attribute that mostly to my aging computer. While the software itself is reliable, it could stand to be a bit faster.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P
PAUL

Photography, 1-10 employees

More than a year

5.0

Using Quicken Since Its Inception

Pros

Setting up accounts, entering data and generating reports is relatively straightforward with Quicken.

Cons

I wish there was a feature for making direct bank connections for bill payment within Quicken, without having to go through my bank's website separately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mahlon

Food & Beverages, 1-10 employees

More than a year

4.0

This is a great software for basic accounting

Pros

it is incredibly basic and user-friendly.

Cons

While Quicken works well for basic tasks, it lacks many features available in Quickbooks for more advanced needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

J
Joseph

Entertainment, 1-10 employees

More than a year

4.0

Can get it done

Pros

While primarily designed for personal use, Quicken has served our company well for over a decade.

Cons

The payroll options are costly, and not all options are available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S
Stefanie

Accounting, 1-10 employees

More than a year

4.0

Quicken Keep it SIMPLE Get it Done

Pros

Quicken has everything a small business needs without overwhelming users with unnecessary features. It covers everything from costs to profits, making tracking business finances a breeze.

Cons

Quicken might not be suitable for mid or larger-sized businesses.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M
Michael

Legal Services, 1-10 employees

More than a year

5.0

Why can't we sync between computers?

Pros

Using Quicken is easy and transitioning from a previous version was smooth.

Cons

It is frustrating that information can't be synced between computers. I use Quicken both at work and at home, and syncing data seamlessly between the two locations would make it perfect.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

3

J
Jennifer

Apparel & Fashion, 1-10 employees

More than a year

5.0

Quicken is Helpful

Pros

It helps me stay on top of my business accounting effortlessly. Billing customers, managing orders and the receipt feature are all fantastic.

Cons

Despite not being very tech-savvy, I found Quicken easy to install. It took a few tutorials for me to grasp how to use it effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not specified, 1-10 employees

More than a year

3.0

Good software but poor customer support for Canadians

Pros

Their ease of use extends to downloading data from bank sites effortlessly.

Cons

Customer support is lacking, especially for Canadian users who have to deal with expensive international calls.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

2

Functionality

5

J
John

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

Quicken - the best program for tracking expenses

Pros

It is a one-stop solution for tracking bank accounts, credit cards, and investments, something no other program can match.

Cons

it can be frustrating due to its limitations on pasting into register fields and its deviation from many Windows conventions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C
Craig

Retail, 1-10 employees

More than a year

2.0

User since the 1990's

Pros

I have always appreciated how easy it is to learn and use Quicken. Getting started is a breeze.

Cons

Their recent changes restrict it to functioning on only one computer, which is inconvenient for users like me who relied on cloud storage for accessibility across multiple devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

3