Anonymous
Real Estate, 1-10 employees
“Everything is well-organized
Pros
Everything feels well organized, with plenty of options, categories and charts that clearly show your budget, balances and other financial details. It is easy to find information due to the well structured interface.
Cons
The downside is the glitches. At times after an update, the system stops pulling data automatically and it can go unnoticed for a while. Bank and credit card updates may not come through for days, weeks or even months which means pending transactions get missed depending on when you catch it. When that happens, you end up having to enter everything manually.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Raegan D.
Accounting, 1-10 employees
“All my finances in one place
Pros
Being able to use Simplifi both on my phone and on the website has been a big plus. I also really appreciate that I can connect my bank accounts, credit cards and liability accounts so everything is pulled together automatically in one place for me.
Cons
My only real complaint is that accounts needing extra authentication or frequent password updates sometimes get disconnected from the app. It's not really the software's fault but it can still be a bit inconvenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 1-10 employees
“Frustrating tiers and sync issues
Pros
It's nice to have all my income sources gathered in one place and I can also put together basic invoices when needed even though I honestly prefer using another platform for invoicing.
Cons
A few helpful features are locked behind specific pricing tiers which gets frustrating when I want access to them but wouldn't use them enough to justify the extra cost. On top of that, I ran into occasional data syncing problems from time to time.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Susana B.
Veterinary, 1-10 employees
“Interface feels logical
Pros
The interface felt very natural because it mirrors a checkbook register. The way transactions are categorized and the reporting tools are set up makes it simple to track down older expenses and wrap up IRS tax prep with just a click. I was especially happy when tags were introduced since they let me get very specific without having to create a bunch of extra subcategories. On top of that, when I had a highly technical question about a process, customer support got back to me quickly with a helpful answer.
Cons
I can understand why the company shifted to an annual subscription model and moved more toward an online platform. Even so, I felt more secure with the desktop-only version, where I could back up my data to external hard drives myself. That setup also seemed more cost-effective to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Dee B.
Real Estate, 1-10 employees
“Custom reports with Quicken
Pros
Tax season is much simpler with this and it makes handling my rental property feel effortless. I can also build custom reports pretty easily which helps me take a closer look at my financial situation.
Cons
There is a bit of setup involved when customizing categories before you can create the simpler reports you need but once that part is finished, the effort absolutely pays off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith O.
Computer Hardware, 1-10 employees
“Too pricey for small teams
Pros
The software is very detailed and comes with a lot of features. It covers all the aspects that I need for my work. Also the toolbar layout is organized well.
Cons
The pricing is just too high and the extra add-ons cost far more than what small businesses would reasonably want to pay for software like this.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
5
Michelle B.
Law Practice, 1-10 employees
“Centralized solution for financial information
Pros
Having all my financial information together in one place is a big plus and the software is very simple to use. Its interface is tidy and uncluttered. The reports especially the quick answer reports, are excellent and make tax season much easier to handle.
Cons
my accountant no longer uses it so I can't send her electronic reports anymore. I'm also not happy with the price.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Henry L.
Food & Beverages, 51-100 employees
“Powerful investment tracking
Pros
The customizable reports are a big plus. That flexibility is extremely useful for my work. What matters most to me right now is the investment tracking since it lets me keep an eye on stocks and retirement accounts with real-time updates.
Cons
It wasn't very beginner-friendly. The interface felt a little overwhelming because there are so many features and it took some time to set up my accounts and figure out how to generate reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jemi E.
Facilities Services, 11-50 employees
“Great experience of 15 years
Pros
Getting started with it was simple. The setup went smoothly. It's easy to get the hang of and very user-friendly to use. It comes with a wide range of features making it a comprehensive solution.
Cons
Honestly I haven't run into any real downside with it. I've been using it for 15 years and it has continued to work well for me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Tammy W.
Retail, 1-10 employees
“Tax season relief
Pros
Keeping tabs on my small business income, expenses and overall net worth is much more manageable with this. It has made a big difference especially when tax season comes around because it no longer feels like something to dread.
Cons
My only real complaint is that it is not very mobile friendly. I wish I could simply snap a photo of a receipt on my phone and have it upload automatically into the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nigel D.
Transportation/ Trucking/ Railroad, 500+ employees
“Friendly fit for home and office
Pros
I find the interface to be very logical and well arranged. It makes sense and is very user-friendly. I've been using it at home for years. It's been just as useful at the office too!!
Cons
Honestly nothing to complain about. It fits everything we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Damian D.
Accounting, 1-10 employees
“amazing for managing finances
Pros
Using this bookkeeping service on my computer has been a really good experience. Ive never faced any major issues with it. It works well for managing finances and feels reliable for day-to-day use.
Cons
There are a few limitations in the available options but it still performs well and gets the job done efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jodi l.
Professional Training & Coaching, 1-10 employees
“Scales well with growing needs
Pros
It covers a lot of what my business needs in terms of features and overall functionality. The reporting tools are simple to use and easy to access when I need them. It also handles multiple businesses well which is a big plus and the platform feels scalable as those needs grow.
Cons
At times, entering transactions or fixing previous entries feels like it could take fewer steps. I also wish custom reports were simpler to format especially when it comes to adding logos, branding and making them look the way I want.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Dustin D.
Non-Profit Organization Management, 1-10 employees
“Fair pricing
Pros
The pricing felt quite reasonable and connecting it to my bank account and credit card account was fairly simple.
Cons
One thing that bothered me was how the charge names from my bank and card accounts didn't match up very neatly with the imported data. It felt like I was constantly cleaning things up by hand.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Stephen N.
Venture Capital & Private Equity, 1-10 employees
“Solid reporting and record keeping
Pros
It's basically become my record of almost everything I've spent money on since 1995 which is incredibly valuable. The reporting features are excellent and give me exactly the kind of detail I need.
Cons
I do wish it supported multiple currencies better especially when dealing with Canadian and US dollars.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Joy H.
Child Day Care Services, 11-50 employees
“User-friendly budgeting tools
Pros
The interface is very user-friendly. I really appreciate how simple it is to split our money into different budget categories and it's also very convenient to search for expenses by the category they were assigned to.
Cons
Every now and then, I run into issues when a check is written incorrectly and has to be printed again. It feels like the process for voiding and reprinting checks could be more simple.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Philip C.
Accounting, 1-10 employees
“Frustrating migration experience
Pros
I was really hoping to move over decades of data from Quicken for the Mac 2007 into Classic Premier especially since my subscription is still active through July 2025.
Cons
Compared with Quicken for the Mac 2007, this version does not provide a pop-up window that lets you review newly downloaded transactions before they are posted to the register. Because of that, there is no practical way to match scheduled transactions or other entries already in the register with the downloaded ones. The result is duplicate transactions and users are then expected to keep going back through their registers to manually merge those duplicates which is both time-consuming and unrealistic.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Parker W.
Education Management, 51-100 employees
“Keeps track of finances
Pros
It does a really nice job of helping both families and businesses stay on top of their finances and build a better budget. The layout is simple to understand so it doesn't take much effort to start using it. Customer support has also been fantastic. We got guidance setting up a budget that actually fit our situation and it even helped us begin planning and saving for retirement even if that still feels pretty far off.
Cons
This isn't really a negative but I initially assumed Quicken was just meant for business finances and didn't realize it could be used for personal finances too.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Paul S.
Construction, 1-10 employees
“flexible personal finance tool
Pros
Quicken is a flexible personal finance tool that handles everything from basic checking and savings account tracking to more involved accounts like credit cards, investments and mortgages. It also creates reports and graphs that give a full view of your overall financial situation.
Cons
As far as I know, it's only offered as a subscription now. Previously, you could just buy an upgrade when a new version came out or even wait a year and purchase later once more features had been added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Non-Profit Organization Management, 1-10 employees
More than a year
“Ease of use for a small business
Pros
Managing our accounting is a breeze thanks to Quicken's user-friendly platform.
Cons
I can not think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
Marketing and Advertising, 1-10 employees
Less than 6 months
“Not robust enough for my needs
Pros
When I kicked off my business journey, this product proved to be a game-changer. Its simplicity and affordability were just what I needed to move beyond spreadsheets as a small business owner.
Cons
As my business expanded, I found myself needing better control over billing details and managing payments to vendors and contractors. My accountant strongly recommended transitioning to Quickbooks due to the complexity of my operations and the necessity to ensure seamless functioning.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Grant Bentley
E-Learning, 1-10 employees
Less than 6 months
“Excellent for Blended families and small business
Pros
For $80 Cdn a year, this program is a lifesaver for me as part of a blended family managing multiple income sources and complex expenses. As someone who isn't a financial expert, juggling rental properties and a second marriage made organizing finances a nightmare. What used to take me days on a spreadsheet now only takes 3 or 4 hours with Quicken. Monthly budgeting and managing my small business now take just a fraction of the time. Once I categorized my transactions, which took a few hours initially, I never had to do it again. The spending charts and pie graphs give me a clear and immediate picture of where my money is going. It was a breeze to teach my wife how to use it, and it's eliminated so much unnecessary stress.
Cons
I have noticed a slight delay in transactions appearing in the application after they have been processed by the bank. Even after refreshing the account, it can take some time for new transactions to show up. Interestingly, this seems to be an issue only with the desktop version, not the web app. While it doesn't bother me much, it could be problematic for those who require immediate updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Donald
Real Estate, 11-50 employees
Less than a year
“Solid for Small Business
Pros
This Software is widely used and seamlessly syncs with major banks and platforms. It is backed by a big company with extensive support.
Cons
I find some aspects of syncing and generating reports a bit confusing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
KAYLA JANE
Wholesale, 11-50 employees
More than a year
“Quicken is OK but not the end-all solution
Pros
The organization and user-friendliness of Quicken are top-notch. Its connectivity to other websites, accessibility across platforms and straightforward layout make it perfect for managing transactions.
Cons
Quicken offers basic functionality, but for tasks like tax generation and tracking capital equipment, additional investment in different software or hiring an accountant may be necessary.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Darcy
Accounting, 1-10 employees
Less than a year
“Quicken Review
Pros
When I was buying my home, Quicken's assistance was invaluable.
Cons
To be completely honest, I can not think of any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Information Technology and Services, 1-10 employees
Less than a year
“Using Quicken is never quick
Pros
While theoretically, Quicken should handle all expenses seamlessly, constant connectivity issues prevent this from being a reality.
Cons
Dealing with accounts disconnecting or not pulling in current transactions has become a constant issue.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
4
Nelson
Real Estate, 1-10 employees
Less than a year
“Web-based Quicken is my favorite feature for on the go
Pros
Being web-based allows me to work from my iPad or iPhone, saving me from lugging around my laptop while traveling or on vacation.
Cons
There is very little about it that I do not like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricky
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
“Powerful accounting software
Pros
It offers a powerful accounting solution with comprehensive visual overviews of different accounts.
Cons
reuniting is something we have to do frequently to avoid making mistakes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chad
Building Materials, 1-10 employees
More than a year
“Very useful
Pros
We have relied on Quicken for years and it has never let us down.
Cons
It is not as intuitive as some other products I have used in the past.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Matthew
Real Estate, 51-100 employees
Less than a year
“Leasing agent use of Quicken
Pros
Quicken is my go-to for personal budgeting. It efficiently organizes my finances and provides powerful yet easy-to-use tools.
Cons
the application runs sluggishly, but I attribute that mostly to my aging computer. While the software itself is reliable, it could stand to be a bit faster.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
PAUL
Photography, 1-10 employees
More than a year
“Using Quicken Since Its Inception
Pros
Setting up accounts, entering data and generating reports is relatively straightforward with Quicken.
Cons
I wish there was a feature for making direct bank connections for bill payment within Quicken, without having to go through my bank's website separately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mahlon
Food & Beverages, 1-10 employees
More than a year
“This is a great software for basic accounting
Pros
it is incredibly basic and user-friendly.
Cons
While Quicken works well for basic tasks, it lacks many features available in Quickbooks for more advanced needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Joseph
Entertainment, 1-10 employees
More than a year
“Can get it done
Pros
While primarily designed for personal use, Quicken has served our company well for over a decade.
Cons
The payroll options are costly, and not all options are available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Stefanie
Accounting, 1-10 employees
More than a year
“Quicken Keep it SIMPLE Get it Done
Pros
Quicken has everything a small business needs without overwhelming users with unnecessary features. It covers everything from costs to profits, making tracking business finances a breeze.
Cons
Quicken might not be suitable for mid or larger-sized businesses.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Michael
Legal Services, 1-10 employees
More than a year
“Why can't we sync between computers?
Pros
Using Quicken is easy and transitioning from a previous version was smooth.
Cons
It is frustrating that information can't be synced between computers. I use Quicken both at work and at home, and syncing data seamlessly between the two locations would make it perfect.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
3
Jennifer
Apparel & Fashion, 1-10 employees
More than a year
“Quicken is Helpful
Pros
It helps me stay on top of my business accounting effortlessly. Billing customers, managing orders and the receipt feature are all fantastic.
Cons
Despite not being very tech-savvy, I found Quicken easy to install. It took a few tutorials for me to grasp how to use it effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
More than a year
“Good software but poor customer support for Canadians
Pros
Their ease of use extends to downloading data from bank sites effortlessly.
Cons
Customer support is lacking, especially for Canadian users who have to deal with expensive international calls.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
2
Functionality
5
John
Non-Profit Organization Management, 1-10 employees
More than a year
“Quicken - the best program for tracking expenses
Pros
It is a one-stop solution for tracking bank accounts, credit cards, and investments, something no other program can match.
Cons
it can be frustrating due to its limitations on pasting into register fields and its deviation from many Windows conventions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Craig
Retail, 1-10 employees
More than a year
“User since the 1990's
Pros
I have always appreciated how easy it is to learn and use Quicken. Getting started is a breeze.
Cons
Their recent changes restrict it to functioning on only one computer, which is inconvenient for users like me who relied on cloud storage for accessibility across multiple devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
3
Joy
Events Services, 1-10 employees
More than a year
“Great financial Option
Pros
It is incredibly feasible and user-friendly for tracking income and expenses.
Cons
I encounter retrieval issues, which I suspect may be due to user errors that I have not yet investigated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Terrance
Legal Services, 1-10 employees
More than a year
“I've been using Quicken since 5.5" floppies
Pros
Using Quicken feels like updating a checkbook log.
Cons
Expenses are increasing, with no additional discounts offered for loyal or returning customers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Dylan
Entertainment, 1-10 employees
“Quicken is Confusing
Pros
This software offers many benefits for effective budgeting, although the automatic features could be improved.
Cons
Where do I begin? It is all so confusing. I struggle to understand anything. It constantly shows me in the red and gets me all mixed up. I need something foolproof.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
1
Anonymous
Not specified, 1-10 employees
More than a year
“Business & Rental Mgmt
Pros
Quicken effectively tracks both my rental expenses and business finances.
Cons
It took me a while to get the hang of it but the customer service was helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
John
Accounting, 1-10 employees
More than a year
“Data loss after update
Pros
I have used Quicken for both personal and business needs for over 20 years. However, a recent experience where all my data vanished after an update has led me to seek simpler alternatives without membership fees.
Cons
I experienced a loss of important data that technical support could not recover.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
5
Functionality
2
Shani
Accounting, 51-100 employees
Less than 6 months
“Terrible software and customer support
Pros
The interface of Quicken is visually appealing, and the reports have a nice touch. Transaction entry is swift.
Cons
From day one, I had problems with password login. Sometimes it wouldn't log in at all, either online or in the Windows app. Later, it would reject the same password. When seeking help via chat, I encountered a bot pushing me to sort out my issues on my own through forums, which was frustrating considering I paid for the product.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Sharon
Arts and Crafts, 1-10 employees
More than a year
“Business malpractice
Pros
Quicken allows me to keep weekly tax records for my small business hassle-free.
Cons
quicken changed its policies after I purchased the software, requiring a yearly subscription fee that I wasn't aware of initially. This feels like poor business practice and has left me dissatisfied with the company.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Wayne
Accounting, 1-10 employees
More than a year
“Quicken is Easier than Quickbooks
Pros
This program is incredibly user-friendly and versatile, whether it is for home, business, or rental accounting. Plus it is regularly updated to stay current.
Cons
Quicken lacks a double entry system, making it too easy to accidentally delete items, leading to potential recovery issues later.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcellus
Photography, 1-10 employees
Less than 6 months
“Quicken Review
Pros
I found this to be the best basic budgeting and accounting application. Its internals are impressive and setup is a breeze.
Cons
I have noticed instability with bugs and occasional hiccups in Quicken. While it serves basic functions, it can be a headache to deal with at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Deanna
Accounting, 1-10 employees
More than a year
“Dissatisfied user
Pros
While the software is great when it works, updates often result in frustrating issues.
Cons
The One Step Update feature consistently fails to work properly, causing issues with multiple accounts and taking an excessive amount of time to complete.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
4
Functionality
3
Corey
Financial Services, 500+ employees
Less than 6 months
“Personal Finance Delays Hurt Product
Pros
I appreciate Quicken's analytics features for personal finance, which analyze spending habits across all my accounts.
Cons
There is a delay of about 1-2 days in pulling in data, making it challenging to have a completely accurate understanding of my finances.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6