SimplifyEm Reviews

“SimplifyEm Review

Pros

I appreciate that the software offers the option for Schedule E. Although I haven't had enough time to fully analyze it, I like that the feature is available.

Cons

To me, it feels cumbersome and time consuming. I'm not a fan of the different "windows" for adding details. For example, when inputting expenses, they aren't in alphabetical order but rather based on how you entered them into the software.

“Fine basic services but BUYER BEWARE

Pros

Simplify 'em proved to be userfriendly and integrated smoothly with our property management system.

Cons

The company went ahead and charged us for an additional 3 years after we chose not to renew our subscription. We ended up paying over $300 for a service we no longer needed. Be cautious when making a purchase.

“Garbage!

Pros

One of the advantages I found was that it was an online platform accessible from anywhere.

Cons

The process of paying bills takes an excessive amount of time. The tenant portals failed to integrate properly with the software. It's not possible to add any other income categories besides rent received and late fees.

“New user of SimplifyEm

Pros

It's incredibly easy to use. It fulfills all my requirements without unnecessary complexities.

Cons

It would be better if the Security Deposits were displayed separately from the tenant balance. It should be its own item when viewing tenant information. Additionally, the late fee should have the option to be a fixed amount or a percentage of the rent, as leases often allow for a percentage based late fee.

“over 12 months and still no refund

Pros

Unfortunately, I didn't have the opportunity to explore the software enough to identify any pros.

Cons

This software isn't suitable for commercial use.

“Simply The Best !

Pros

What stood out to me about the software was how easily I could learn it. After evaluating various options, this product emerged as the most reasonably priced, easiest to learn, and offered comprehensive customer service.

Cons

This software has everything I need; nothing is missing.

“Good Support. Bad Product

Pros

I genuinely appreciated the support team as they were consistently responsive.

Cons

When I tried to send applications to potential tenants during a vacancy, it didn't work smoothly. Out of the 41 applications I sent, I only received 2 back. I had to manually reach out to those who had contacted me and ask support to send them a special link. After struggling with this for a week, I resorted to using my old application and sent it to around 18 people. Within 12 hours, I received 6 responses, and within 48 hours, I had 12 responses. Less than a week later, the apartment was rented out. This experience made me concerned about the rest of the system, as it failed to deliver results for the basic function of sending and receiving applications. The product simply didn't work.

“Does Most of What I want

Pros

This program proved to be effective for managing multiple properties. It excels in keeping expenses in order and generating comprehensive reports. I particularly liked the ability to load receipts for each expense, making them easily accessible.

Cons

It would be great if they had a mobile app for easier field data entry. Additionally, I wish there were a few more reporting options, such as one with line items below the general category.

“Zero support & cheap with no VALUE

Pros

Our sales representative delivered an impressive sales pitch.

Cons

The support provided is nonexistent or inadequate. If you're fortunate enough to receive a call back after two or more days, the customer support representative will ask what you need, give you instructions, and abruptly end the call, wishing you a nice day. The calls feel rushed. Moreover, they operate on Pacific Standard Time, so if you're on Eastern Standard Time, you only have a 5hour window for live support. The time frame for online payments, whether to your company or the owner, is at least 5 days. And if there's a mistake, it can add an additional 5 days to the process. In our experience, sending a check via mail to the property owner arrives faster than processing it through this software.

“Simple...It's in the name

Pros

I can confidently say that it's relatively simple to learn, easy to use, and the support has been exceptional.

Cons

Currently, I'm using a system based on the double entry accounting system. In fact, I had to take an accounting course just to use it. The Simplify system is more use rfriendly and accessible for someone with no accounting knowledge. Initially, I found it difficult because it was too simple.

“No tech support

Pros

I found the software to be easy to learn, and entering data was a straightforward process.

Cons

I've been dealing with a software issue for over a month now. I'm unable to move tenants in or out, and editing leases causes my browser to lock up. I have to close the browser and log in again, but the problem persists. As a workaround, I've started using an excel spreadsheet to track leases and dates because the software I'm paying for simply doesn't function.

“SimplifyEm Review

Pros

Over a span of two weeks, I evaluated property management software on a daily basis. In the end, it came down to Simplify Em and Rentec Direct. Both options were fantastic and suited the needs of our small startup company.

Cons

While not all the features are easy the customer service department has been quick and efficient in resolving all my issues!

“Great cloud Property Management Solution

Pros

What initially attracted me to this software was the excellent price to value ratio. After extensive research, I was determined to find PM software that offered the best value for my money. I had previously used other software, but they lacked the functionalities provided by this one. Now, after more than 3 years of using this software, I haven't looked back. It enables me to send various reports to owners, accurately log expenses and income, and much more.

Cons

Personally, I believe the higher tier prices should be lowered. There are certain functions that should be included in the lower tiers to better serve those users.

“Disappointed

Pros

I switched from Yardi Software with the hope that SimplifyEm would be more user friendly, and in many ways, it is.

Cons

We didn't receive any proper training, just a basic orientation of the software. We were misled or not informed about many things before purchasing it.

“Like Simplifyem A LOT

Pros

I value the ease of use and the availability of customer support.

Cons

Manipulating the balance sheet isn't very straightforward.

“Have not had it a long time but much easier to use then other brand I had. Support has been very good. Price is very reasonable. I like that you can get applications screened and advertise your properties and only pay id you use a very small fee.

Pros

The greatest advantage is its simplicity, and I appreciate the ability to screen tenants and advertise, only paying for those specific services when needed.

Cons

So far, I haven't come across any aspects of this product that I dislike. It's been smooth sailing, and I believe it will continue to be that way.

“User-friendly and essential software

Pros

It's highly cost effective, especially for small businesses. Unlike paying a high monthly price for unused features, you only pay for what you need. Additionally, the customer service support is excellent.

Cons

The constant popup notifications for additional features can be overwhelming, and the initial navigation was a bit cumbersome.

“Very easy to use at low cost

Pros

I truly appreciate how quickly one can learn to use the tool and add their first property in less than 5 minutes.

Cons

It does have some limitations compared to software like Quicken, where adding general expenses is much easier.

“Customer service is the worst!!

Pros

The software offers options to track expenditures and manage online payments. It's convenient for renters to make payments, and it helps me keep track of everything.

Cons

Customer service is a major issue! They refuse to take responsibility. This is the second time I've logged in and found that balances have changed. I don't trust this software.

“Easy product to implement

Pros

The program's menu driven steps are well organized, and I like the range of options available for managing multiple properties.

Cons

It needs to have easier integration into our company's website. I'm also searching for pricing options for tenant background checks.