SimplifyEm

Worst Property Management System Ever

Pros

Personally, I found it to be outdated with no real customer support, and difficult to navigate simple management tasks.

Cons

The entire system When I needed help, support promptly responded to my email regarding the issue.

Simplifyem rates so so

Pros

It's fairly easy for me to input my monthly rental numbers.

Cons

Unfortunately, there isn't an app available for myself or my tenants to make payments via phone.

Not satisfied with product

Pros

Initially, the company appears professional, but their true approach becomes evident when you try to cancel.

Cons

It's not very userfriendly. I registered and paid for a 2year subscription, only to realize within 6 months that it's an inferior product. I canceled, but I didn't receive any credit upon cancellation. I will make sure to share this experience as it reflects very poorly on their business.

Outstanding Experience

Pros

The software is user friendly, and the customer support team always responds quickly and provides me with helpful answers to my questions.

Cons

So far, I haven't faced any difficulties with the software.

Worse Management Software

Pros

In my experience of working with the software for a year, I was extremely disappointed. It's incredibly outdated and challenging to navigate, and the customer service is very poor.

Cons

Most features don't work as expected. Both tenants and vendors encountered issues accessing portals. There is no communication through the system, and everything needs to be manually entered. Instead of actually using the system, we spent more time trying to figure out how to use it.

SimplifyEm is valuable service for a low cost.

Pros

I thoroughly enjoy using the software for tenant processing and rent collection. It's secure, quick, and easy to handle.

Cons

The website has numerous sections for managing real estate properties, so on rare occasions, I forget where to go if I haven't used a particular feature frequently. However, SimplifyEm support has been incredibly helpful.

Satisfied customer

Pros

I appreciate its simplicity of use, and the updates or additional products sent via email. The customer service is also commendable.

Cons

Up to this point, I haven't found any flaws. It covers everything I need.

SimplifyEm - Great support for newcomers to property mgmt

Pros

The standout aspect for me has been their customer support. I have had numerous questions and made some mistakes while setting up my first property. The Simplifyem staff has been excellent in providing guidance, especially Alex, who has been patient and immensely helpful!

Cons

There have been a couple of situations where I felt there could have been easier ways to resolve or reverse some poor choices during setup.

It is a good software for a very small property management company

Pros

The simplicity of use and the straightforward user interface make it easy for me.

Cons

The user interface feels outdated and lacks userfriendliness.

Best property management software in the market

Pros

I personally find it very user friendly. It helps me stay organized with rent collections, and data entry is much easier compared to other applications I've used. I recently started using their online application, online leases, and tenant screening service, and integrating them with my existing process was a breeze. Setting up online rent collections was also straightforward.

Cons

I don't find anything difficult with the product. If I have a question, I can watch a video or consult the FAQ section for answers. The videos provided by SimplifyEm are very helpful.