SiteLink Web Edition Reviews

“Too little too late

Pros

The customer support team was always responsive, but there were occasional issues that couldn't be explained or resolved (for example, the eSign console crash).

Cons

The price and the limited functionality of the browser-based version are a concern.

“Great Software

Pros

Using this software is an absolute joy. It's intuitive and suits our business needs perfectly.

Cons

The web-based version tends to lack speed.

“Self Storage Industry Standard

Pros

SiteLink is compatible with any computer setup since it's web-based. It's a comprehensive site and property management software, making it ideal for self storage businesses.

Cons

The cost is a bit high for smaller sites with fewer than 250 units.

“Sitelink Web

Pros

I absolutely love how user-friendly Sitelink is. It provides training videos and offers exceptional technical support. I use MyHub and its incredibly helpful when I'm not on site, ensuring top notch customer service.

Cons

Occasionally, the system crashes, and the updates can sometimes cause problems.

“Good Storage Facility Software

Pros

I appreciate how effortlessly I can locate renters, check their balances, and perform other related tasks.

Cons

I'm not particularly fond of their reports. They can be a bit challenging to read until you get used to them.

“It's just necessary

Pros

It serves its purpose effectively. Its excellent for tenant reservations and offers a wide range of reporting options. The API allows for web and reporting integrations, and it can store a significant amount of information. For operators with multiple stores the corporate control view offers the best perspective for administrative tasks.

Cons

They release updates frequently, but unfortunately, they don't always thoroughly test them, which can lead to other issues. There have been a few occasions where I had to call them and inform them of a bug caused by an update that they weren't aware of.