Smovin

Smovin Reviews

Total 31 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

48%

3

Stars

3%

2

Stars

0%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Real Estate, 1-10 employees

More than a year

1.0
April 2023

Invoicing and accounting are not working

Pros

The system calculates indexations correctly, at least when doing so actually makes sense.

Cons

If you only work with private clients it might be usable but once invoicing and the accounting integration come into play everything falls apart. More than that it simply does not work.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

HG

Hugo G.

Computer Software, 11-50 employees

Less than 6 months

5.0
October 2021

clear payment and energy tracking

Pros

Having a clear view of payments is really useful and being able to track energy consumption is a big plus as well :)

Cons

It took a bit of time to fully discover and understand all the features available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hugo

Computer Software, 11-50 employees

Less than 6 months

5.0
October 2021

Great product!

Pros

Having a clear view of payments is really helpful and being able to monitor energy consumption adds a lot of value.

Cons

It took me a while to get familiar with all the features and discover everything the software offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Environmental Services, 51-100 employees

Less than a year

4.0
August 2021

helpful lease tracking features

Pros

Everything related to leases, tenants, payments and similar details is well organized. The automatic reminders for indexation are very useful, communicating with tenants is convenient and the charge calculations work well!

Cons

At the moment there's nothing major worth pointing out. One thing that did change though is that this used to be handled automatically by the system during settlement and that no longer happens.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Environmental Services, 101-500 employees

Less than a year

4.0
August 2021

Helpful lease management tool

Pros

Managing information on leases, tenants, payments and similar details has been much more convenient. The automatic reminders for indexation are especially useful, communication with tenants is easy and the charge calculations work well.

Cons

At the moment, there is nothing major worth pointing out. One thing that did change though, is that the system used to handle this automatically during settlement and that no longer happens.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

9

Functionality

6

ND

Nicolas D.

Management Consulting, 1-10 employees

More than a year

5.0
July 2021

excellent rental check

Pros

It helps me keep track of my real estate properties without any trouble. I can quickly access information about leases, tenants, payments and everything else I need.

Cons

Nothing in particular to point out at this stage of using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ND

Nicolas D.

Management Consulting, 1-10 employees

More than a year

5.0
July 2021

Excellent rental tracking

Pros

It lets me keep track of my real estate properties without any hassle. I can quickly access details about leases, tenants, payments and everything else I need.

Cons

Nothing specific to mention at this point in using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TV

Tom V.

Real Estate, 1-10 employees

More than a year

5.0
June 2021

Everything in one place!

Pros

Everything is brought together in one clear overview. Indexations and outstanding payments are tracked automatically and are visible right away. Every feature has its proper place which helps keep everything well organized at all times. They also keep working continuously on improvements.

Cons

I haven't come across any downsides yet. If something is missing from the software they usually take it into account for a possible future update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GM

Gerald M.

Management Consulting, 1-10 employees

More than a year

5.0
June 2021

complete support that keeps improving

Pros

It's a complete SaaS application with a solid helpdesk/support team and it keeps evolving over time with new features being added regularly!

Cons

A backup system for the information is still missing and a mobile app would be a valuable addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MW

Maryl�ne W.

Commercial Real Estate, 1-10 employees

Less than a year

4.0
June 2021

Quick to get started

Pros

Getting started with this system is easy and the platform is simple to use from the beginning.

Cons

The promised features and development timelines are not being respected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

YD

Yves D.

Real Estate, 1-10 employees

More than a year

4.0
June 2021

swift to learn and use

Pros

Starting off with the platform is very simple and it doesn't take long to understand how to use it effectively.

Cons

Price feels a bit high and the feature set is still fairly limited even though it seems to be expanding over time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

PF

PATRICK F.

Real Estate, 1-10 employees

More than a year

4.0
June 2021

Improving interface

Pros

Its user friendly design is a real advantage and I've also noticed solid progress since the beginning thanks to the feedback and suggestions that came from my own experience.

Cons

The latest developments feel a bit slower likely because the improvements being made are now much more advanced and precise.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

MT

Martin T.

Real Estate, 1-10 employees

More than a year

5.0
June 2021

Well rounded setup

Pros

The platform feels efficient and accessible to use, it offers a complete set of features and is simple to configure.

Cons

We would like tenants to be able to access the platform as well and find the digital file for their rental there especially for better transparency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

C�line L.

Real Estate, 1-10 employees

Less than a year

5.0
June 2021

Real time saver!

Pros

Using this platform feels very simple and the overall dashboard makes it possible to spot the items that need attention within seconds. It connects directly to bank accounts and assigns rent payments to the correct tenants automatically. It saves a lot of time and having all the information gathered in one piece of software is really valuable.

Cons

The initial setup is a bit tedious especially when entering the contact details for all tenants and their guarantors particularly for student rentals.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

sauteur l.

Real Estate, 1-10 employees

More than a year

4.0
June 2021

Practical tool

Pros

The platform is easy to use and keeps improving over time which makes it pleasant to work with on a daily basis.

Cons

It would be even more useful if the system allowed rent payments to be transferred directly to the property owner.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MD

Maximilien d.

Real Estate, 1-10 employees

Less than a year

4.0
June 2021

excellent start for property management!

Pros

Getting started with deployment was simple and the teams were pleasant to work with from sales to support which was honestly impeccable. It's an excellent software choice for anyone beginning with management!

Cons

The software still isn't customizable enough yet and it doesn't fit every type of management especially more particular or specific cases such as leasehold-style arrangements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

GB

Geoffrey B.

Real Estate, 51-100 employees

Less than 6 months

5.0
June 2021

Evolving platform

Pros

The platform is simple to use, does a good job of highlighting issues and keeps improving over time. The contact with the customer is excellent, the support quality is strong and it handles complex management needs while still remaining simple to work with.

Cons

The system is still somewhat limited when it comes to access to the underlying data.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VL

VINCENT L.

Real Estate, 1-10 employees

Less than 6 months

4.0
June 2021

Practical simplicity

Pros

It really pushes you to keep everything accurate and properly filled in. The way documents and invoices are handled is very user friendly and the overview is clean and well organized. I also appreciate the simplicity because you are not overwhelmed with a thousand features when you only use one or two of them. Getting started is quick and the whole platform feels easy to figure out.

Cons

One thing I would still like to see is a tenant portal where renters can view documents such as appliance manuals, maintenance schedules, plans and similar files.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

GS

GISELE S.

Real Estate, 1-10 employees

More than a year

4.0
June 2021

Efficient management

Pros

Once everything is entered properly it really makes management much simpler. Like any system the foundation is accurate data entry and when that part is done well the whole process runs much more efficiently.

Cons

Reporting could be simplified so it provides clients with clearer monthly information. Updating and using new features can also be challenging even with support so it takes time to enter everything correctly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

5

Functionality

8

ES

Elodie S.

Real Estate, 1-10 employees

Less than a year

5.0
June 2021

Amazing data visibility

Pros

The way it centralizes data and improves visibility is really valuable.

Cons

Balances aren't always very clear.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10