storEDGE Reviews

Pros

The dashboard makes it convenient to view payment dues and recent activity, especially with multiple contacts under one tenant name.

Cons

Navigating the software can be challenging at times, and generating reports can be cumbersome.

Pros

The simplicity, clean design, and excellent customer service make StorEdge the top choice for me. Support is consistently quick, responsive, and knowledgeable.

Cons

While the software has some design limitations, I believe they are working on expanding their offerings to accommodate more creative website designs.

Pros

From my experience with StorEdge, I appreciate its clean and advanced design. Despite initial skepticism about certain aspects, ongoing advancements and proactive updates have made managing storage facilities much more manageable. Plus, the customer service is consistently friendly and helpful.

Cons

While the software team demonstrates extensive knowledge of the program, their understanding of self-storage facilities seems lacking. Some bugs persist, causing frustration. However, they are actively working to address these issues and frequently provide updates. It's disappointing that there isn't a mobile application, and customer service hours are limited.

Pros

What stands out to me about working with StorEdge is the exceptional customer service. Whenever I need assistance, they're readily available and helpful.

Cons

My only current complaint is the lack of integration with WordPress.

Pros

We manage two separate storage facilities using the software, and it fulfills all our operational needs efficiently.

Cons

One issue is that when searching for a client, you need to be in the correct facility; otherwise, no results are returned, which could be cumbersome for those managing multiple locations.

Pros

The product has a modern feel and aesthetic, which sets it apart in the storage industry. While it took time to catch up to older software functionalities, it has succeeded in doing so admirably.

Cons

The reporting bugs have been a significant challenge since we switched to the software.

Pros

StorEdge is continuously evolving and upgrading to keep pace with industry and technological changes.

Cons

Initially, there were promises about reporting improvements and software changes that did not materialize. However, the pace has picked up, and customer service has improved.

Pros

Mastering the software is effortless as a result of its user-intuitive interface.

Cons

Reporting accuracy is inconsistent, and the scope of data is limited compared to competing products.

Pros

Switching from another platform that would crash without internet connectivity, I appreciate that StorEdge being web-based allows me to seamlessly continue tasks on my cell phone in such situations. It's also convenient for checking management reports remotely.

Cons

The reminders screen is easy to overlook since it's located off to the side. It would be helpful if reminders could be placed on the dashboard for better visibility.

Pros

I value the fact that this software provides all the essential resources to efficiently oversee my company. Its well-organized layout facilitates smooth navigation.

Cons

There isn't anything I dislike about this software.

Pros

The web-based nature of the software ensures continuity even if there's a power or internet outage at the property. Additionally, the reports provided are useful and comprehensive.

Cons

Overlocks are challenging to detect as they don't appear prominently. Additionally, the operation feels clunky, with illogically spaced-out elements.

Pros

My personal experience with StorEdge has been fantastic. I find the software incredibly user-friendly, providing everything I need to run my office efficiently.

Cons

In my opinion, the inability to customize colors and layouts is the only negative aspect of StorEdge.

Pros

StorEdge is dynamic and easy to use, offering comprehensive functionalities.

Cons

Some features could benefit from clarification, particularly the move-out process before rent is due, which currently charges rent regardless.

Pros

The well-designed user interface is intuitive, making it easy for site managers to grasp quickly. Reports can be downloaded in various formats for analysis, and the customer service is generally responsive and friendly.

Cons

StorEdge's reporting lacks operational logic, and their team's lack of industry experience is evident in their product. Additionally, the software's web-based nature leads to slow speeds and timeouts, affecting usability.

Pros

The software's ease of use is a standout feature. It's effortless to navigate and train others on, and our tenants appreciate its user-friendly online rental center.

Cons

There isn't much I dislike about the software. Any glitches are promptly addressed, and the support team is responsive when needed.

Pros

StorEDGE significantly simplifies our operations by enabling online rentals and payments, which is incredibly convenient for both us and our tenants. Moreover, the support team at StorEDGE is exceptional always helpful, approachable, and knowledgeable.

Cons

Initially, navigating the software posed a challenge, as expected with any new tool. However, the support team was fantastic, always ready to assist with any inquiries I had.

Pros

Having access to both our facilities using a single login is incredibly convenient. The software's simplicity is notable, and the fees are quite reasonable.

Cons

Unlike our previous self-storage software, StorEdge lacks some of the reports we relied on. It would be beneficial if it integrated with our credit/debit card processing software.

Pros

The ease of use is impressive. StorEdge's creators have a deep understanding of management platforms, tailoring them and their reports to meet the diverse needs of customers. This adaptability is commendable, considering the varied priorities of owners and operators.

Cons

While StorEdge excels in technology and keeping pace with industry standards, there's room for improvement in aligning with the industry's objectives. Incorporating more storage-focused individuals with extensive industry experience could propel it to greatness.

Pros

I find it to be very intuitive and it provides all the essential reports. Every month, I depend on it to generate reports for our managers.

Cons

I haven't explored this aspect extensively yet, given my limited usage, only once a month. However, as more facilities in our portfolio transition to StorEdge, I anticipate gaining more insights.

Pros

I value the polished look of this product and its distinctive functionalities that set it apart from other software options.

Cons

Navigating this software is challenging, and there's no option to undo actions, making it impossible to rectify mistakes.