storEDGE Reviews

Pros

StorEDGE software is extremely incredible and reliable. The navigation is smooth, making it easy for me to find exactly what I need, right when I need it.

Cons

Occasionally, I've found that UI updates make locating specific tabs a bit of a challenge.

Pros

I'm thrilled that it's genuinely web-based, accessible from any device, anywhere. Managing multiple properties from a single interface and gaining an overview of all facilities through our management portal is now hassle free.

Cons

While customer service is quick to close cases, I wish they'd ensure everything is fully resolved to prevent reopening another.

Pros

It is simple to use, and the easy navigation makes it simple for me to train employees without any problems. Everyone can quickly learn how to use it.

Cons

I've noticed that on the Reports Tab, finding specific reports related to our facility can be somewhat difficult.

Pros

The features specifically designed for the storage industry are really impressive. The program's automation has greatly reduced my workload, which has also helped lower our staffing costs. On top of that, the support for setting up professional websites has been excellent.

Cons

We hesitated a bit before committing because the cost was slightly higher than that of other companies we considered.

Pros

Transitioning from Syrasoft to StorEdge has been transformative. StorEdge streamlines our daily tasks, running much more efficiently. Nearly everything is automated, and the software itself is fairly easy to learn and use.

Cons

Storedge has some areas that could be improved. For example, the tenant portal lacks certain features, like autopay settings in billing information, causing confusion. Also, there are issues with tenant information updates and billing processes that need refining.

Pros

Starting a storage business from scratch was daunting, but StorEdge made it feasible. It enables me to efficiently manage every aspect of tenant documentation, payments, and facility access. The dashboard provides invaluable insights at a glance, while customizable reports keep me informed about the business's financial health.

Cons

Initially, it was overwhelming due to my lack of tech experience. Getting answers to some questions was challenging, but I believe it has improved over time.

Pros

It performs well, with minor glitches easily rectified.

Cons

I find lead tracking frustrating because it often duplicates leads.

Pros

All areas of business functionality are covered, including sending invoices, collecting payments, tracking tenants, generating reports, and maintaining security. It takes care of everything I need.

Cons

Glitches occur in some areas, but the ease of submitting a ticket and receiving notifications when they're fixed is a major plus.

Pros

The user interface is incredibly easy and user-friendly. It offers a variety of tools and features that help me improve efficiency, increase rentals, and maximize profits. These features make it much easier for me to manage operations and grow my business.

Cons

Honestly, I can't think of any cons. I love it.

Pros

Its ease of use and multifunctionality save me considerable time.

Cons

It would be beneficial to have an easier way to recreate missing documents.

Pros

The customer support team is exceptional, friendly and highly knowledgeable.

Cons

I've noticed from customer feedback that there are challenges with online move-ins on mobile devices and editing forms. For our small facility, it's crucial to streamline automatic notifications and rate change notices to make things easier and more efficient.

Pros

I find it easy to use, with smooth navigation and excellent customer support, all included in the package. It really simplifies things for me and makes the experience much smoother.

Cons

Some features, like changing payment due dates, and terminologies like "Tenant," need refinement. While storEDGE is a great product, it could benefit from being more open to customer suggestions.

Pros

The software is comprehensive, pays attention to detail, and is user-friendly. Moreover, the tech support is excellent and readily accessible.

Cons

It would be beneficial if it included an expenses side alongside revenue tracking.

Pros

I value its effectiveness, quick responsiveness, and convenient accessibility to reports, all its features are readily available and simple to utilize.

Cons

I'd like the ability to flag problem tenants across all stores and generate new leases more easily. Clarifying the language for removing autopayments would also be helpful.

Pros

StorEdge provides uncomplicated features that are simple to understand and navigate.

Cons

Storedge needs improvement for field users on cell phones. The current functionality is cumbersome.

Pros

Learning to use this software was a smooth journey. Its web-based nature allows me to manage my facilities from anywhere with internet access.

Cons

During peak times, the program tends to run slow, which is understandable due to high usage volume.

Pros

I particularly like the daily task features and billing summary, which simplify the process of locating necessary information.

Cons

In my opinion, some software updates don’t really seem to add value for users.

Pros

Transitioning to StorEdge was a wise decision. Its user-friendly interface, billing features, and excellent customer support make it a valuable asset for both customers and administration.

Cons

Certain report features are challenging to find for year-end or tax purposes. Also, tenants sometimes encounter login issues.

Pros

Accessing help and finding articles whenever I need them is really simple and smooth.

Cons

It's frustrating that there's no way to transfer tenants to the same account, resulting in multiple accounts under the same name.

Pros

It’s easy to use, and any technical issues that come up are resolved quickly. This makes the experience smooth and stress-free for me.

Cons

I have no complaints. Storedge is an excellent service for any business.