Not Specified, N/A employees
Less than a year
“Great product, overall easy to use”
Pros
The software's user-friendliness is noteworthy, and the customer service is consistently excellent, responsive, accessible, and helpful.
Cons
It would be convenient if dashboard functions were accessible directly. Despite containing valuable information, switching screens to access detailed information is cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
More than a year
“It is very user friendly and an understandable software.”
Pros
The ability to track every action, including timestamps, is invaluable. Note-taking is seamless, and generating reports is effortless.
Cons
The system occasionally experiences downtime, resulting in missed automatic charges to credit cards on file. This necessitates manual charging, and when the system resumes, it may inadvertently double charge some customers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 11-50 employees
More than a year
“Easy to use and very fast costumer service.”
Pros
Unlike other software that mandates specific steps for each task, StorEDGE offers multiple ways to input information, enhancing flexibility and usability.
Cons
One drawback of this software is the absence of account information on the receipts sent to customers, which could enhance clarity and transparency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10