Turno Reviews

Pros

Before using this program, I didn't have a team, but it has helped me successfully build a team of cleaners for all my rentals.

Cons

It would be helpful to receive notifications when a maid leaves a comment on an actual clean.

Pros

Turno integrates seamlessly with my reservation calendars. As soon as my property is booked, a project is generated that my housekeeping team can accept. I appreciate the option to have a preferred cleaner and a backup team if needed. Communication with the housecleaners is effortless and smooth.

Cons

So far, I haven't found anything I dislike about Turno.

Pros

I absolutely love that Turno connects directly with my Airbnb calendar, automatically creating projects for all my bookings. My service providers pick up the projects as they come in, and they have been reliable from the beginning.

Cons

The only downside was that it took a few visits with our cleaner and service provider to establish a smooth workflow. However, once we got into the rhythm, everything has been running smoothly.

Pros

The product is truly impressive and quite easy to use, and the customer support is extremely valuable!

Cons

After adding someone to your team, you can't see the bid price alongside the team member, so you have to make assumptions without confirmation.

Pros

I'm grateful for how Turno allows me to fully automate the property cleanings for my short-term rental without any hassle.

Cons

I have yet to come across anything I dislike about the product.

Pros

Having the freedom to select my own team members is a great advantage.

Cons

I found it slightly challenging to navigate and make adjustments to the reservation.

Pros

The system is intuitive and seamlessly blends with other calendar platforms.

Cons

The calendar synchronization is not frequent enough. Currently, it updates every few hours, but it would be beneficial to have more frequent updates.

Pros

Setting up was a breeze, and the integration with my existing booking platform was a smooth process.

Cons

After receiving bids from cleaners, the original bid disappeared. It would be convenient to have it archived for future reference.

Pros

The integration with booking platforms is fantastic. Whenever a reservation is made, my housekeeper receives a prompt about the job, accepts it, and adds it to their calendar. The checklist feature is also a favorite of mine.

Cons

I would love to utilize the payment processing feature, but my cleaner prefers using Zelle due to the high fees associated with this app.

Pros

Deployment is hassle-free, and the simplicity of the app is commendable. Moreover, the pricing is reasonable.

Cons

There are some limitations during the setup process, and support is only available through chat or messenger.

Pros

Finding cleaners and using the app is a breeze. It provides an excellent platform for communication and payment with cleaners.

Cons

Several features are only accessible through the browser and not the app.

Pros

If you're seeking automation for turnover cleaning and scheduling, this app is a perfect choice. It's user-friendly and puts cleaning schedules on autopilot.

Cons

So far, I haven't encountered any drawbacks. I'm really enjoying using the app.

Pros

This software is a breeze to navigate, making it easy to schedule cleaners.

Cons

The mobile app lacks functionality, and it's recommended to use a computer or laptop to access all the features properly.

Pros

The automation and user-friendliness of this software have been a game-changer for my vacation rental business.

Cons

I haven't come across many downsides with this software, except for one thing. Payments to my cleaners could process faster when using my business bank account.

Pros

I'm still in the process of learning how the app works, but I appreciate its ability to bring structure to my operations.

Cons

Setting things up has been a bit challenging for various reasons, but the customer support through chat has been excellent.

Pros

I love how the app automatically syncs with my Airbnb calendar. I don't need to manually add reservations unless they come from other platforms like VRBO. That's a feature I'd love to see added!

Cons

The app is confusing to navigate. Even after using it for five months, I still struggle to understand its interface. I've canceled cleanings multiple times, yet my cleaners showed up because they didn't receive any cancellation notifications. The communication between the support team and cleaner app needs improvement as they often fail to sync with each other. Additionally, I wish my VRBO calendar could sync with the app to avoid missing reservations made through VRBO.

Pros

It's an intuitive tool that takes the guesswork out of the equation.

Cons

The lack of response from my teammates is the only aspect I dislike.

Pros

The app is incredibly user-friendly, providing convenient communication within the app itself for cleaning services. Finding trustworthy cleaners for out-of-town STR can be challenging, but this app eliminates the guesswork by connecting you with reliable, vetted cleaners.

Cons

My only concern is that the app is more compatible with computers, and certain features redirect to browser pages instead of opening within the app. Nonetheless, it's still an amazing app.

Pros

The app efficiently gathers reservations from multiple platforms and creates separate projects for cleaners.

Cons

Some features don't function on the mobile app and open a browser page instead.

Pros

Housekeepers can easily view upcoming projects and choose whether to accept the job. Additionally, having a backup cleaner option, automated payouts, task lists, and electronic inventory logging make the process seamless.

Cons

I haven't encountered any significant cons so far.