Last Updated

Key Takeaways

Generated from the text of customer reviews

Turno is a vacation rental turnover management software designed for Airbnb hosts, property managers, and cleaning personnel. User reviews consistently praise its features such as automatic scheduling, intuitive interface, and responsive customer support. However, some users report limitations in messaging, customization, and pricing flexibility. It helps manage turnovers across one or multiple vacation rentals. Turno recently announced an integration with Lodgify, a vacation rental property management software, automatically syncing booking calendars to schedule cleanings.

Our Verdict

Turno is well-suited for Airbnb hosts, vacation rental owners, and property businesses who seek automated turnover operations, whether managing a single listing or a large multi-market portfolio. Its free tier for single-property hosts makes it accessible to smaller operators, while per-property pricing scales reasonably for growing portfolios. We recommend Turno for hosts prioritizing reliable coordination between cleaning teams and guest turnover.

Turno Specifications

  • Maintenance Requests
  • Vendor Management
  • Inspection Management
  • Alerts/Notifications

Turno Features

Photo-Guided Checklists

The platform allows hosts to create customizable checklists with guiding photos and videos. They can even share them directly with their cleaners in-app and ensure that the cleaning tasks are completed. Moreover, real-time photo and video uploads help visual confirmation of done jobs, even in case the vacation rental is managed remotely. This feature helps to improve the functioning of the property while also establishing customer trust.

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Automatic Payments

The software ensures that payments are securely triggered after a cleaning project is marked as done. This feature helps hosts create a sense of trust with their cleaning staff, save time in administrating work, and enable timely payouts. For teams managing properties, automated cleaner payments streamline operations, enhance cash flow, and allow expansion of rental business.

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Inventory Management

Turno's inventory management feature allows rental hosts and managers to keep important supplies intact across one or more properties. It enables tracking down any low stock items and helps make cost controls easier. With customizable inventory tracking and multi property management capabilities, users can reduce unneeded supply runs and ensure complete provision of stock for incoming guests.

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Pros And Cons of Turno

Pros

  • Easy-to-use interface makes scheduling and managing turnovers easy

  • Syncs with booking software to auto-assign cleaning projects

  • Users praise the support team for quick responses and helpful assistance

  • Cleaner Marketplace makes it easy to hire, find and communicate reliable cleaners in different locations

  • Photo checklists help keep track of work progress

Cons

  • Uploading pictures requires internet connection

  • Checklist customization options can be improved

  • Booking syncs can be enhanced as some customers report delays

Turno Pricing

Single Property Account

Marketplace Cleaners Only

Marketplace & Non-Turno Teammates

  • Non-Turno Teammates

  • Free Co-host Accounts

  • 1 Property

  • Marketplace Cleaners

  • Marketplace Cleaners Only

  • Unlimited Properties

  • Free Co-host Accounts

  • Unlimited Properties

  • Free Co-host Accounts

  • Marketplace Cleaners

  • Non-Turno Teammates

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Turno Reviews

Total 82 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

15%

3

Stars

4%

2

Stars

0%

1

Stars

5%

Share your experience

M

Michael

Real Estate, 1-10 employees

Less than 6 months

5.0
May 2024

Assistance

Pros

I'm genuinely amazed at how smoothly I can coordinate all the teams to ensure a seamless operation of the property.

Cons

So far, I haven't come across anything to be displeased with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christine

Investment Management, 1-10 employees

Less than 6 months

5.0
May 2024

Thank you [customer support ]!

Pros

Today, the support team went above and beyond in assisting me with my system inquiries.

Cons

Currently, I have no negative feedback to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Real Estate, 1-10 employees

Less than 6 months

5.0
April 2024

Great Software, Too Expensive

Pros

Turno is truly an exceptional app and software. It seamlessly integrates with Airbnb, streamlining the process of scheduling cleanings. I no longer have to worry about managing cleanings and can easily review the uploaded cleaner photos to ensure quality.

Cons

The drawback of Turno is its high cost. They charge a 5% fee for each clean, both for you and the cleaners. As someone who has 10-12 cleans per month with a $100 cleaning fee, this amounts to $50-$60 per month, which is significantly more expensive than other alternatives (I switched and now pay $5 per month for the same software).

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of Turno?

Turno is used by property managers, hosts, and rental professionals in the vacation rental industry.

What languages does Turno support?

Turno software primarily supports English, Spanish, French, Italian, German, and Portuguese.

Does Turno have a mobile app?

Yes, Turno supports Android and iOS devices.

Does Turno offer an API?

Yes, Turno does offer an API.

What other apps Turno does integrate with?

The vendor has not listed this information.

What types of pricing plans does Turno offer?

Turno price starts at $10/property/month. An annual plan is also available for $96 /property/year, offering a 20% discount. Get a detailed Turno cost breakdown tailored to your specific requirements.

Who are the typical users of Turno?

Turno is used by Airbnb hosts, vacation rental owners, property managers, cleaning companies, and professional cleaners.