Last Updated
Key Takeaways
Generated from the text of customer reviews
Turno is a vacation rental turnover management software designed for Airbnb hosts, property managers, and cleaning personnel. User reviews consistently praise its features such as automatic scheduling, intuitive interface, and responsive customer support. However, some users report limitations in messaging, customization, and pricing flexibility. It helps manage turnovers across one or multiple vacation rentals. Turno recently announced an integration with Lodgify, a vacation rental property management software, automatically syncing booking calendars to schedule cleanings.
Our Verdict
Turno is well-suited for Airbnb hosts, vacation rental owners, and property businesses who seek automated turnover operations, whether managing a single listing or a large multi-market portfolio. Its free tier for single-property hosts makes it accessible to smaller operators, while per-property pricing scales reasonably for growing portfolios. We recommend Turno for hosts prioritizing reliable coordination between cleaning teams and guest turnover.
Overall Rating
Based on 82 users reviews
4.6
Rating Distribution
Positive
91%
Neutral
4%
Negative
5%
Starting Price
$10.0
per property per month
Turno Specifications
- Maintenance Requests
- Vendor Management
- Inspection Management
- Alerts/Notifications
What Is Turno?
Turno is a cloud-based cleaning and turnover management software that is built to serve short-term rental industry. Formerly with the name TurnoverBnB, the company came into existence in 2016 and has shown remarkable growth, spreading globally. The platform synchronizes guest calendars from Airbnb, Vrbo, Booking.com, and property management systems. Later, it automates the scheduling communication, and payment work that surrounds every guest's turnover. Interestingly Turno operates the industry’s largest cleaner marketplace, thereby enabling hosts to find and vet local cleaning pros without depending solely on their own network.
What Is Turno Best For?
Turno is best fitted for Airbnb hosts and vacation rental property handlers who require turnover cleaning managed without manual coordination. Its differentiating factor is the combination of a large, vetted Cleaner Marketplace. This feature renders automatic scheduling linked with guest check out time, so a cleaning project is created, the moment a booking calendar updates. It helps to ensure that properties are clean and ready without guests having to text or call.
How Much Does Turno Cost?
Turno's paid subscription starts at $10/property/month. An annual plan is also available for $96/property/year, offering a 20% discount. This plan is intended for hosts managing two or more properties with external (non-Turno) teammates and includes unlimited properties, Marketplace Cleaners, non-Turno teammates, and free co-host accounts.
In addition to the base subscription costs, organizations should account for the following potential expenses:
- Implementation: approx. $100–$500 for SMBs; approx. $1,000–$5,000 for complex deployments
- SSO, HRIS, And API Integrations: approx. $100–$2,500, depending on integration scope
Disclaimer: Pricing is subject to change.
Turno Integrations
The software supports integration with the following platforms:
- Airbnb
- Escapia
- resly
- OHAI
- Google Calendar
- Outlook
- iCal
How Does Turno Work?
Here's how you can get started with the software:
- Sign up for a free Turno account and set up your property profile
- Connect your booking calendar from Airbnb, Vrbo, Booking.com, or your PMS/channel manager
- Invite your existing cleaning team to the platform, or search the Cleaner Marketplace for local vetted pros
- Auto-generate cleaning projects tied to each guest checkout
- Assign jobs to cleaners, who confirm and complete them through the Cleaners app
- Review photo-documented checklists once a cleaning is marked complete
- Manage cleaner payments automatically instead of paying manually
- Track amenities and supplies through the built-in inventory feature
Who Is Turno For?
Turno software is suitable for the following:
- Individual Airbnb
- Vacation rental hosts
- Multi-property rental owners
- Property management companies
- Hospitality operators
- Cleaning professionals
Turno Use Cases
Based on our analysis of user feedback and Turno features, we have identified key scenarios where the platform is commonly used across property management industry:
1. Hosts Losing Track Of Which Property To Clean Next
Hosts who manage several listings across Vrbo, Booking.com often lose track of calendars. Sometimes they may fail to know which property requires cleaning and clearing up. Turno plays a vital role here by syncing all major booking platforms and channel managers into one calendar, then it auto-creates a cleaning project as soon as a guest checks out. This feature helps remove manual hassle of cross-referencing and reduces any risks of missed or double bookings.
2. Property Owners Expanding Their Portfolios But Lacking A Trusted Cleaning Team
Scaling a rental portfolio into an unknown city often requires cold-calling local cleaning staff, with no way of vetting quality. Turno's Cleaner Marketplace allows hosts to post a job and receive bids from vetted local cleaners, complete with reviews and past job records. This gives hosts a quick, low-risk way to build a cleaning team in a new market.
3. Hosts Spending Hours Each Month Manually Paying Cleaners
Hosts can spend hours each month figuring out cleaner payments, tracking completed jobs, and sending payments manually. As the number of properties grows, keeping up with cleaner payments can become a real time drain. Turno takes care of the payment once a cleaning is marked complete, so hosts don’t have to handle each payment themselves. The vendor claims, vendor claims this automation saves users an average of 40 hours a year compared to manual payments.
4. Property Managers Coordinating Cleaning And Repairing Services
Proper cleaning and quick resolution of staff issues is a major area of concern for property managers. Cleaners can flag damage or missing items through Turno, with photos and descriptions attached. Hosts receive real-time notifications enabling immediate action, whether coordinating a repair service or logging the issue for future reference. This functionality centralizes communication that would otherwise fall through the cracks across scattered messages.
Is Turno Right For You?
Turno is designed to scale from a single self-managed listing to large, multi-market vacation rental portfolios. The platform stays free until a host adds outside cleaning teams across multiple properties. The platform is an official Airbnb Partner. Additionally, it secures its PMS, OTA, and channel manager connections with industry-standard encryption.
Property managers including Caleb Hannon, COO of Operations at Stay Lake Norman, NC, use Turno to keep multi-property cleaning schedules running without any need for manual interventions.
Still not sure if Turno software is the right fit for you? Connect with our team at (661) 384-7070 today.
Turno Features
Photo-Guided Checklists
The platform allows hosts to create customizable checklists with guiding photos and videos. They can even share them directly with their cleaners in-app and ensure that the cleaning tasks are completed. Moreover, real-time photo and video uploads help visual confirmation of done jobs, even in case the vacation rental is managed remotely. This feature helps to improve the functioning of the property while also establishing customer trust.
Automatic Payments
The software ensures that payments are securely triggered after a cleaning project is marked as done. This feature helps hosts create a sense of trust with their cleaning staff, save time in administrating work, and enable timely payouts. For teams managing properties, automated cleaner payments streamline operations, enhance cash flow, and allow expansion of rental business.
Inventory Management
Turno's inventory management feature allows rental hosts and managers to keep important supplies intact across one or more properties. It enables tracking down any low stock items and helps make cost controls easier. With customizable inventory tracking and multi property management capabilities, users can reduce unneeded supply runs and ensure complete provision of stock for incoming guests.
Pros And Cons of Turno
Pros
Easy-to-use interface makes scheduling and managing turnovers easy
Syncs with booking software to auto-assign cleaning projects
Users praise the support team for quick responses and helpful assistance
Cleaner Marketplace makes it easy to hire, find and communicate reliable cleaners in different locations
Photo checklists help keep track of work progress
Cons
Uploading pictures requires internet connection
Checklist customization options can be improved
Booking syncs can be enhanced as some customers report delays
Turno Pricing
Single Property Account
$0
View Price
What's Included
Non-Turno Teammates
Free Co-host Accounts
1 Property
Marketplace Cleaners
Marketplace Cleaners Only
$0
View Price
What's Included
Marketplace Cleaners Only
Unlimited Properties
Free Co-host Accounts
Marketplace & Non-Turno Teammates
$10 per month
View Price
What's Included
Unlimited Properties
Free Co-host Accounts
Marketplace Cleaners
Non-Turno Teammates
Disclaimer: The pricing details were last updated on Jul 20, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Turno Reviews
Total 82 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars15%
3
Stars4%
2
Stars0%
1
Stars5%
Share your experience
Michael
Real Estate, 1-10 employees
Less than 6 months
“Assistance”
Pros
I'm genuinely amazed at how smoothly I can coordinate all the teams to ensure a seamless operation of the property.
Cons
So far, I haven't come across anything to be displeased with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine
Investment Management, 1-10 employees
Less than 6 months
“Thank you [customer support ]!”
Pros
Today, the support team went above and beyond in assisting me with my system inquiries.
Cons
Currently, I have no negative feedback to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Real Estate, 1-10 employees
Less than 6 months
“Great Software, Too Expensive”
Pros
Turno is truly an exceptional app and software. It seamlessly integrates with Airbnb, streamlining the process of scheduling cleanings. I no longer have to worry about managing cleanings and can easily review the uploaded cleaner photos to ensure quality.
Cons
The drawback of Turno is its high cost. They charge a 5% fee for each clean, both for you and the cleaners. As someone who has 10-12 cleans per month with a $100 cleaning fee, this amounts to $50-$60 per month, which is significantly more expensive than other alternatives (I switched and now pay $5 per month for the same software).
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Turno?
Turno is used by property managers, hosts, and rental professionals in the vacation rental industry.
What languages does Turno support?
Turno software primarily supports English, Spanish, French, Italian, German, and Portuguese.
Does Turno have a mobile app?
Yes, Turno supports Android and iOS devices.
Does Turno offer an API?
Yes, Turno does offer an API.
What other apps Turno does integrate with?
The vendor has not listed this information.
What types of pricing plans does Turno offer?
Turno price starts at $10/property/month. An annual plan is also available for $96 /property/year, offering a 20% discount. Get a detailed Turno cost breakdown tailored to your specific requirements.
Who are the typical users of Turno?
Turno is used by Airbnb hosts, vacation rental owners, property managers, cleaning companies, and professional cleaners.