Last Updated
Overview
Turno offers a comprehensive vacation property management platform, optimizing bookings, guest communication, and maintenance. Elevate your property's efficiency, increase revenue, and enhance guest satisfaction. Want to simplify your vacation property management? Contact Turno today for a free trial and transform your operations.
Overall Rating
Based on 82 users reviews
4.6
Rating Distribution
Positive
91%
Neutral
4%
Negative
5%
Starting Price
Custom
Turno Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is Turno?
Overview
Turno is a cloud-based solution for finding rental cleaners in the vacation rental industry. It offers a comprehensive suite of solutions to streamline and optimize property management.
By automating tasks such as bookings, guest communication, housekeeping schedules, and financial tracking, Turno property software addresses common problems of vacation rental managers. Its main features include Auto Scheduling, Cleaner Marketplace, Problem Reporting, Photo Checklists, and Auto Payments.
Turno Pricing
Turno is free if you are managing one property. For more units, two main Turno pricing plans are listed below:
- Monthly subscription: $8
- An annual subscription: $72, saving $2 monthly
Turno Integrations
Who Is Turno For?
The following personnel of the vacation rental industry uses Turno:
- Property managers
- Hosts
- Rental professionals
Turno is great for businesses that need to automate manual, mundane tasks such as guest bookings and confirmed cleanings.
Is Turno Right For You?
With its user-friendly interface and robust features, Turno facilitates property managers by saving time, reducing errors, and effectively maintaining their properties. All the tools to be more productive are available in one integrated platform. Turno software is scalable and emphasizes data security.
Still not sure if Turno is right for you? Contact our customer support team at 661-384-7070 to make the best decision.
Turno Features
Auto Scheduling
Turno automatically assigns cleaning and maintenance schedules based on booking data. This eliminates manual coordination, saving property managers valuable time and ensuring seamless turnovers between guests. The benefit of Turno is a streamlined process that minimizes errors, reduces scheduling conflicts, and enhances operational efficiency.
Cleaner Marketplace
Turno software connects property managers with a network of trusted and vetted cleaning professionals. Property managers can easily browse and select cleaners based on reviews, availability, and pricing. Cleaner marketplace eliminates the hassle of finding reliable cleaners independently and enables property managers to maintain consistent cleaning standards, resulting in satisfied guests and positive reviews.
Problem Reporting
Guests can easily report any maintenance requirements directly through the software. Problem reporting streamlines the communication process and ensures property managers are promptly notified of any issues. By addressing issues promptly, property managers can enhance guest satisfaction, improve property conditions, and maintain a positive reputation.
Photo Checklists
Turno allows cleaners to upload photos of completed tasks within the software. Property managers can then review the images to ensure that cleaning and maintenance have been executed to the desired standards. Photo checklists promote accountability, facilitate quality control, and visualizes completed work, ensuring consistent cleanliness.
Auto Payments
Turno software automates the financial aspect of rental property management. It securely processes payments, including guest fees, cleaning fees, and other charges, saving property managers the time and effort of manual invoicing. The auto payments feature ensures accurate and timely payments, minimizes administrative tasks, and improves cash flow management, reducing the risk of financial issues.
Pros And Cons of Turno
Pros
Excellent customer support
Easy to set up
Customizable
Mobile app
Cons
Some features are limited, according to Turno reviews
Turno Reviews
Total 82 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars15%
3
Stars4%
2
Stars0%
1
Stars5%
Share your experience
Real Estate, 1-10 employees
Less than 6 months
“Assistance”
Pros
I'm genuinely amazed at how smoothly I can coordinate all the teams to ensure a seamless operation of the property.
Cons
So far, I haven't come across anything to be displeased with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Investment Management, 1-10 employees
Less than 6 months
“Thank you [customer support ]!”
Pros
Today, the support team went above and beyond in assisting me with my system inquiries.
Cons
Currently, I have no negative feedback to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“Great Software, Too Expensive”
Pros
Turno is truly an exceptional app and software. It seamlessly integrates with Airbnb, streamlining the process of scheduling cleanings. I no longer have to worry about managing cleanings and can easily review the uploaded cleaner photos to ensure quality.
Cons
The drawback of Turno is its high cost. They charge a 5% fee for each clean, both for you and the cleaners. As someone who has 10-12 cleans per month with a $100 cleaning fee, this amounts to $50-$60 per month, which is significantly more expensive than other alternatives (I switched and now pay $5 per month for the same software).
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Frequently Asked Questions
What type of pricing plans does Turno offer?
Turno offers two packages, with prices starting at $8/month.
Who are the typical users of Turno?
Turno is used by property managers, hosts, and rental professionals in the vacation rental industry.
What languages does Turno support?
Turno supports English.
Does Turno support mobile devices?
Yes, Turno supports Android and iOS devices.
Does Turno offer an API?
No, Turno does not offer an API.
What other apps Turno does integrate with?
The vendor has not listed this information.