Real Estate, 1-10 employees
Less than a year
“Accounting”
Pros
Yardi's service support is top-notch. The online chat feature is efficient.
Cons
I encountered difficulties when attempting to use the print check function for in-house check printing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Real Estate, 11-50 employees
Less than a year
“Yardi Review”
Pros
The new look is great, with easily visible big icons. The maintenance ticketing system works well, and there is good separation of properties.
Cons
Breeze Premier requires further development. Lease generation should be more streamlined with fewer steps. Additionally, the tenant function needs to be less complicated. Removing unnecessary scheduled charges should be easier, and an automated email reminder system for lease renewals would be beneficial. There should also be designated areas for vendor ledgers, and more space to add information in the Invoice # section.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
8
Functionality
6
Real Estate, 1-10 employees
Less than a year
“Yardi Breeze Review”
Pros
There aren't many pros to mention about this system. The ability to switch between properties is probably the best feature.
Cons
There are too many drawbacks to list, but to put it simply, Breeze is very buggy. It frequently asks me to specify which property I'm selecting when trying to find a tenant or complete tasks. Changing the street rate when a customer arrives is a tedious process, and understanding the payment process as a whole is confusing for many managers.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
5
Functionality
7
Not Specified, 1-10 employees
More than a year
“Tough transition, but great overall experience”
Pros
The ability to handle both property management and accounting makes Yardi Breeze an excellent choice. We previously used Quickbooks, but it lacked sufficient property management capabilities.
Cons
It took some time to get accustomed to Yardi after using QuickBooks for an extended period. Yardi's accounting functions are not as comprehensive as QuickBooks, but once we became familiar with the system, it proved to be productive.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Real Estate, 11-50 employees
Less than 6 months
“Like it but could improve!”
Pros
The navigation seems intuitive, and I appreciate the live webinars (as long as they don't get canceled).
Cons
During our demo, the salesperson continually referred to our "trainers" as trainers, even though they were actually implementers. Our company was under the impression that we would receive extensive training for several hours each week, with one-on-one sessions. Our previous software, which was only a quarter of the price of Yardi, provided 12 hours of training per week to help us navigate their software. We feel like we're navigating Yardi alone and are hesitant to make any changes without guidance. Additionally, there have been instances where webinars were canceled and rescheduled two weeks later, leaving us feeling stuck and unable to move forward.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
10
Functionality
7
Real Estate, 1-10 employees
Less than 6 months
“Yardi Breeze User Review”
Pros
It's easy to use, and the navigation is user-friendly.
Cons
There is no menu for past tenants when it comes to ACH rent allocation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“Yardi it is a breeze”
Pros
The ease of use was evident, and the conversion process went smoothly without any issues.
Cons
I find it inconvenient to constantly switch back and forth to the main menu. It would be preferable to have the option to customize reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“Yardi Concerns”
Pros
The system captures everything and is easy to locate.
Cons
Completing certain processes involves excessive steps. For example, setting up and paying management fees requires multiple steps, and if one is missed, it remains in the database without any alert indicating that further steps are necessary. The percentage calculations for each property are not accurate and must be manually entered. Posting payments needs to be done two or even three times, and then a separate step of "making a payment" is required. It would be more efficient to have all these actions consolidated on a single screen.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Real Estate, 1-10 employees
More than a year
“Great software for Property Managers”
Pros
The system excels in AP/AR tracking, tenant profiles, and online rent capabilities.
Cons
Customizing templates can sometimes feel restrictive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Real Estate, 1-10 employees
More than a year
“Yardi Breeze Review”
Pros
The integration wasn't seamless when transitioning from the old version to the new one.
Cons
The reports are not printer-friendly, and some reports are unavailable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Real Estate, 101-500 employees
More than a year
“Winner winner chicken dinner”
Pros
The organization is fantastic, and it's easy to train people on it.
Cons
It would be beneficial if exporting invoices into PDF format was a more straightforward process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than a year
“YardiBreeze, an all you can eat buffet of features in property managment”
Pros
What I find most appealing about Yardi Breeze is that it offers what you put into it. We've been using it for over a year now, and I've noticed it would work exceptionally well if I weren't solely working on the back-end. There are numerous useful tools for every stage of the fiscal year. It's definitely worth exploring and giving it a try.
Cons
There isn't much that I dislike about Yardi Breeze.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 1-10 employees
Less than a year
“I was expecting better for the price”
Pros
If you're fortunate enough to have an account manager like mine (the second one), you'll find Yardi incredibly easy and practical.
Cons
Unfortunately, it doesn't sync with QuickBooks, and cutting checks requires several steps instead of a simple "print check" option. Moreover, my owner payments are not processed immediately.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Real Estate, 11-50 employees
Less than a year
“Simple”
Pros
It's simple to navigate, and the search features are also quite good.
Cons
Based on my needs as an access user, there are no drawbacks to mention.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Real Estate, 1-10 employees
More than a year
“Yardi /Rent Cafe”
Pros
The system truly helps in keeping track of which renters have paid and who hasn't throughout the month. The availability of free chat support is a nice touch for those who may have trouble registering.
Cons
It has become more challenging to find records of old tenants, whereas it used to be easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“Dixieland Park”
Pros
I appreciate the fact that Yardi allows me to handle everything within a single platform. Except for payroll, which I'm sure they'll address in the future. This makes me an even happier customer.
Cons
The only thing I dislike about Yardi is the inability to run payroll. Other than that, I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 1-10 employees
More than a year
“Great features, Easy to use Product”
Pros
The convenience for both tenants and owners to access crucial information about their accounts and properties is remarkable.
Cons
I can't think of any major issues. Overall, we love the program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Commercial Real Estate, 11-50 employees
Less than a year
“Accounting and user unfriendly”
Pros
The search function, including the ability to search by email, is fantastic.
Cons
The accounting features and ease of use have some shortcomings. Not being able to print general ledger information on a receipt as it appears on the screen is a limitation. The prepaid balance causes the omission of critical charge dates, and RentCafe payments are accounted for on the tenant screen but not on the ledger, resulting in different balance due amounts for the same tenant. The amount prepaid is only visible on the cash receipt screen and not in other locations. Date sensitivity is overly high, and the use of the move-in button restricts editing of all fields, including rent and deposit amounts.
Rating Distribution
Ease of use
5
Value for money
10
Customer Support
10
Functionality
8
Real Estate, 11-50 employees
Less than 6 months
“New Yardi Breeze user”
Pros
I've been using Yardi Breeze for only two weeks, and I must say, the software is incredibly intuitive and easy to use.
Cons
WXZ Development doesn't have a large number of units, and the software currently meets our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Real Estate, 1-10 employees
Less than a year
“Highly recommend”
Pros
The customer service and onboarding process were friendly and convenient. Even after launching, the support continues, and we are highly satisfied.
Cons
There isn't much to criticize about Yardi Breeze.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10