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softwareYardi Breeze Reviews
168 Reviews
Overall Rating
4.1
168 Reviews
Rating Distribution
5
(81)
4
(49)
3
(15)
2
(12)
1
(11)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Overall Rating
4.1
168 Reviews
Rating Distribution
5
(81)
4
(49)
3
(15)
2
(12)
1
(11)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
user friendly system
user friendly system
Pros
I appreciate Yardi Breeze because it's straightforward to understand, and the accounts payable and receivable are intuitive.
Cons
I wish there were more options for generating reports. The lack of reporting features is a drawback.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
zaida
Real Estate, 11-50 employees
Less than a year
Nov 01, 2023
Unbelievable Value
Unbelievable Value
Pros
The Rent Cafe resident payment portal is great for rent collection tracking and property accounting. It also offers online applications and screening.
Cons
The accounting modules are mediocre. Improvements could be made to enhance the intuitiveness of tenant rent, cafe, and resident onboarding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Zach
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Seamless Success: Navigating Property Management Bliss with Yardi
Seamless Success: Navigating Property Management Bliss with Yardi
Pros
Integrating with the platform initially was a breeze, and the continuous updates over the past two years have transformed it into an incredibly user-friendly experience. I commend the commitment to consistently enhancing features, and it's genuinely satisfying to witness the product evolve and improve.
Cons
However, the aspect I like the least is the current state of AD HOC reports. As someone who has used integrated reports from Yardi Genesis (1996-2010s), I've noticed missing key functionalities in the current AD HOC reports. I believe that once these features are implemented and perfected, Yardi Breeze will truly be unparalleled. I look forward to ongoing improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dianna
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Yardi as an accounting tool
Yardi as an accounting tool
Pros
The check printing feature is my favorite aspect of YARDI. It eliminates the need for preprinted checks.
Cons
I'm unable to run reports based on specific dates. Financial statements are only available at the end of the month.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
7
Gigi
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Best software !
Best software !
Pros
What I value the most is the seamless combination of usability and productivity offered through the dashboard. The intuitive interface and sleek design make navigating and using the platform effortless, whether you're new to property management or experienced in the field. It's highly user-friendly. Additionally, the platform's extensive range of features covers various property management tasks, from tenant screening to financial reporting. This versatility allows me to centralize and streamline my property management processes, significantly boosting productivity. The automation features are a game-changer as they reduce manual work and the risk of errors. Consequently, my daily tasks become more efficient, leaving me with more time for other important activities. Another standout feature is the ability to customize the dashboard, tailoring it to display the most relevant information and tasks for my specific needs, which enhances efficiency in my day-to-day work. Yardi Breeze's exceptional customer support and training resources ensure that I can maximize the platform's potential, and its scalability and integration options mean it can grow alongside my business. In summary, what I appreciate most about Yardi Breeze is that it offers a professional, user-friendly, and efficient solution for property management, making my job easier and more productive.
Cons
I have no drawbacks to mention. I'm unsure how to respond to this question.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marty
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
I comp'd the rest, but Yardi was the best
I comp'd the rest, but Yardi was the best
Pros
Yardi provides easily understandable tutorials, a few weeks of personalized one-on-one assistance for setup support, and continuous follow-up calls and touchpoints to ensure a smooth experience without any issues.
Cons
It would be helpful to have a one-pager FAQ document with common troubleshooting issues during the initial setup, instead of relying on Help or Chat repeatedly. Additionally, I've been facing an issue with a specific report for months, and despite contacting four people at Yardi, no one seems to be able to figure out the cause.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chantel
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi Breeze 2023
Yardi Breeze 2023
Pros
It's easy to use, and correcting errors on the journal is effortlessly manageable.
Cons
Still trying to get assistance with a custom report.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Sylvia
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Worse Updated Version
Worse Updated Version
Pros
I have no complaints. However, if I had to choose one thing, it's the "cool" name.
Cons
The current version is even worse than the previous one. I would prefer to use the older version.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Ethan
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Yardi Breeze leaves up to its name. It's a breeze to use this. Very well recommended
Yardi Breeze leaves up to its name. It's a breeze to use this. Very well recommended
Pros
Almost all the features are intuitive and user-friendly. If any glitches occur, the customer service is helpful.
Cons
Printing certain reports, like tenant information, results in printing the entire screen. We have to manually copy and paste it onto another document.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Priscilla
Management Consulting, 1-10 employees
More than a year
Oct 01, 2023
We are all Guinea Pigs for Yardi Breeze
We are all Guinea Pigs for Yardi Breeze
Pros
There's nothing negative to mention, but if I had to highlight one thing, it would be the "cool" name.
Cons
EVERYTHING!!! Coming from using Site Link and YARDI Centershift, YARDI Breeze is a significant disappointment in almost all areas, especially when it comes to self-storage functions.
Ease of use
2
Value for money
2
Customer Support
7
Functionality
2
Ed
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2023
Yardi Review
Yardi Review
Pros
I appreciate the ease of use and the tutorials that guide you through the functions.
Cons
Lack of communication regarding service outages is a concern.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Tonya
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Needs Improvement
Needs Improvement
Pros
One aspect I like is that it is a web-based program.
Cons
We have encountered numerous issues while using Breeze services. It's challenging to get support, and their response time is often several days. Our conversion did not go smoothly, and we have been facing ongoing issues ever since.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Tony
Facilities Services, 11-50 employees
Less than 6 months
Oct 01, 2023
My Review
My Review
Pros
It's really simple to set up lease information, making it a breeze to create and distribute monthly rent/CAM invoices to tenants.
Cons
It would be convenient if the cursor automatically appeared in the first data box when opening a data entry screen, eliminating the need to click each time. I prefer using keyboard shortcuts, so having to rely on the mouse feels like a waste of time. Better options for organizing attachments, such as data folders, would be helpful instead of trying to come up with a naming system. We received minimal training on Breeze during the initial implementation, leaving me feeling unaware of many features that were not adequately explained. It was a trial by fire.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Sherri
Construction, 1-10 employees
More than a year
Oct 01, 2023
Yardi Breeze Usage
Yardi Breeze Usage
Pros
Yardi is incredibly straightforward. You can effortlessly track each property individually, per selected property, or as a whole. Unlike our previous use of Quickbooks, Yardi Breeze offers a multitude of uncomplicated and user-friendly features.
Cons
There have been several instances where strange errors would occur, usually during or after a new update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Reinerio
Real Estate, 11-50 employees
Less than a year
Oct 01, 2023
Worth Using
Worth Using
Pros
It's user-friendly. Tracking month-to-month progress and handling payments is a breeze.
Cons
Some reports are not easily generated, and it takes time to connect with customer support over the phone, which incurs additional charges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aatika
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Yardi User review
Yardi User review
Pros
I find everything about it great, from the monthly financials report to AP & AR.
Cons
To ensure the deposit reaches our bank account within 5-7 business days, I recommend changing the deposit date.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mirjana
Accounting, 11-50 employees
More than a year
Oct 01, 2023
Yardi Breeze for Property Management Company
Yardi Breeze for Property Management Company
Pros
I appreciate how easy it is to track tenant payments and maintenance requests.
Cons
What I like the least about Breeze is that it's designed more for property owners than property managers. This means I have to spend extra time adjusting expenses in Yardi Breeze to pay the owner instead of the management company. It creates additional work and leads to questions on the owners' monthly statements.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Stacey
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Not great for accountants
Not great for accountants
Pros
The property management features seem to work well.
Cons
Bank reconciliations pose a challenge, and the provided reports are not useful.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Bonnie
Accounting, 1-10 employees
More than a year
Oct 01, 2023
New Customer
New Customer
Pros
The new software has an appealing look. The larger formatting makes it easy to understand and discover available options. The software support has been exceptional as well. Collaborating with the team to set up the program has truly made it a "breeze."
Cons
In terms of functionality, there are some shortcomings. It's difficult to find the exact information I need, and constant updates are required instead of the fields remaining untouched when unnecessary. At this stage, it should be much easier to use than it currently is.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Jenin
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi Breeze with Ease
Yardi Breeze with Ease
Pros
I absolutely love the program's simplicity and user-friendly nature. The integration process was also incredibly easy, and the exceptional Yardi team provided invaluable assistance! They are my heroes!
Cons
I wish I had better access to Rent Cafe. With Voyager, I had more straightforward access and could assist tenants in a much simpler manner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Hospitality, 51-100 employees
Less than a year
Oct 01, 2023
Accounting
Accounting
Pros
Yardi's service support is top-notch. The online chat feature is efficient.
Cons
I encountered difficulties when attempting to use the print check function for in-house check printing.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Gloira
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Yardi Review
Yardi Review
Pros
The new look is great, with easily visible big icons. The maintenance ticketing system works well, and there is good separation of properties.
Cons
Breeze Premier requires further development. Lease generation should be more streamlined with fewer steps. Additionally, the tenant function needs to be less complicated. Removing unnecessary scheduled charges should be easier, and an automated email reminder system for lease renewals would be beneficial. There should also be designated areas for vendor ledgers, and more space to add information in the Invoice # section.
Ease of use
5
Value for money
7
Customer Support
8
Functionality
6
Isaac
Real Estate, 11-50 employees
Less than a year
Oct 01, 2023
Yardi Breeze Review
Yardi Breeze Review
Pros
There aren't many pros to mention about this system. The ability to switch between properties is probably the best feature.
Cons
There are too many drawbacks to list, but to put it simply, Breeze is very buggy. It frequently asks me to specify which property I'm selecting when trying to find a tenant or complete tasks. Changing the street rate when a customer arrives is a tedious process, and understanding the payment process as a whole is confusing for many managers.
Ease of use
2
Value for money
5
Customer Support
5
Functionality
7
Bailey
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Tough transition, but great overall experience
Tough transition, but great overall experience
Pros
The ability to handle both property management and accounting makes Yardi Breeze an excellent choice. We previously used Quickbooks, but it lacked sufficient property management capabilities.
Cons
It took some time to get accustomed to Yardi after using QuickBooks for an extended period. Yardi's accounting functions are not as comprehensive as QuickBooks, but once we became familiar with the system, it proved to be productive.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Anonymous
N/A, 1-10 employees
More than a year
Oct 01, 2023
Like it but could improve!
Like it but could improve!
Pros
The navigation seems intuitive, and I appreciate the live webinars (as long as they don't get canceled).
Cons
During our demo, the salesperson continually referred to our "trainers" as trainers, even though they were actually implementers. Our company was under the impression that we would receive extensive training for several hours each week, with one-on-one sessions. Our previous software, which was only a quarter of the price of Yardi, provided 12 hours of training per week to help us navigate their software. We feel like we're navigating Yardi alone and are hesitant to make any changes without guidance. Additionally, there have been instances where webinars were canceled and rescheduled two weeks later, leaving us feeling stuck and unable to move forward.
Ease of use
10
Value for money
5
Customer Support
10
Functionality
7
Raini
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2023
Yardi Breeze User Review
Yardi Breeze User Review
Pros
It's easy to use, and the navigation is user-friendly.
Cons
There is no menu for past tenants when it comes to ACH rent allocation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary Ann
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi it�s a breeze
Yardi it�s a breeze
Pros
The ease of use was evident, and the conversion process went smoothly without any issues.
Cons
I find it inconvenient to constantly switch back and forth to the main menu. It would be preferable to have the option to customize reports.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Jim
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi Concerns
Yardi Concerns
Pros
The system captures everything and is easy to locate.
Cons
Completing certain processes involves excessive steps. For example, setting up and paying management fees requires multiple steps, and if one is missed, it remains in the database without any alert indicating that further steps are necessary. The percentage calculations for each property are not accurate and must be manually entered. Posting payments needs to be done two or even three times, and then a separate step of "making a payment" is required. It would be more efficient to have all these actions consolidated on a single screen.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
susan
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Great software for Property Managers
Great software for Property Managers
Pros
The system excels in AP/AR tracking, tenant profiles, and online rent capabilities.
Cons
Customizing templates can sometimes feel restrictive.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
danielle
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Yardi Breeze Review
Yardi Breeze Review
Pros
The integration wasn't seamless when transitioning from the old version to the new one.
Cons
The reports are not printer-friendly, and some reports are unavailable.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
melissa
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Winner winner chicken dinner
Winner winner chicken dinner
Pros
The organization is fantastic, and it's easy to train people on it.
Cons
It would be beneficial if exporting invoices into PDF format was a more straightforward process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Real Estate, 101-500 employees
More than a year
Oct 01, 2023
YardiBreeze, an all you can eat buffet of features in property managment
YardiBreeze, an all you can eat buffet of features in property managment
Pros
What I find most appealing about Yardi Breeze is that it offers what you put into it. We've been using it for over a year now, and I've noticed it would work exceptionally well if I weren't solely working on the back-end. There are numerous useful tools for every stage of the fiscal year. It's definitely worth exploring and giving it a try.
Cons
There isn't much that I dislike about Yardi Breeze.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matthew
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
I was expecting better for the price
I was expecting better for the price
Pros
If you're fortunate enough to have an account manager like mine (the second one), you'll find Yardi incredibly easy and practical.
Cons
Unfortunately, it doesn't sync with QuickBooks, and cutting checks requires several steps instead of a simple "print check" option. Moreover, my owner payments are not processed immediately.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Sybid
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
Simple
Simple
Pros
It's simple to navigate, and the search features are also quite good.
Cons
Based on my needs as an access user, there are no drawbacks to mention.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jeanie
Real Estate, 11-50 employees
Less than a year
Sep 01, 2023
Yardi /Rent Cafe
Yardi /Rent Cafe
Pros
The system truly helps in keeping track of which renters have paid and who hasn't throughout the month. The availability of free chat support is a nice touch for those who may have trouble registering.
Cons
It has become more challenging to find records of old tenants, whereas it used to be easier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kim
Real Estate, 1-10 employees
More than a year
Sep 01, 2023
Dixieland Park
Dixieland Park
Pros
I appreciate the fact that Yardi allows me to handle everything within a single platform. Except for payroll, which I'm sure they'll address in the future. This makes me an even happier customer.
Cons
The only thing I dislike about Yardi is the inability to run payroll. Other than that, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Summer
Real Estate, 1-10 employees
Less than 6 months
Sep 01, 2023
Great features, Easy to use Product
Great features, Easy to use Product
Pros
The convenience for both tenants and owners to access crucial information about their accounts and properties is remarkable.
Cons
I can't think of any major issues. Overall, we love the program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayla
Real Estate, 1-10 employees
More than a year
Sep 01, 2023
Accounting and user unfriendly
Accounting and user unfriendly
Pros
The search function, including the ability to search by email, is fantastic.
Cons
The accounting features and ease of use have some shortcomings. Not being able to print general ledger information on a receipt as it appears on the screen is a limitation. The prepaid balance causes the omission of critical charge dates, and RentCafe payments are accounted for on the tenant screen but not on the ledger, resulting in different balance due amounts for the same tenant. The amount prepaid is only visible on the cash receipt screen and not in other locations. Date sensitivity is overly high, and the use of the move-in button restricts editing of all fields, including rent and deposit amounts.
Ease of use
5
Value for money
10
Customer Support
10
Functionality
8
Lorri
Commercial Real Estate, 11-50 employees
Less than a year
Sep 01, 2023
New Yardi Breeze user
New Yardi Breeze user
Pros
I've been using Yardi Breeze for only two weeks, and I must say, the software is incredibly intuitive and easy to use.
Cons
WXZ Development doesn't have a large number of units, and the software currently meets our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Remonia
Real Estate, 11-50 employees
Less than 6 months
Sep 01, 2023
Highly recommend
Highly recommend
Pros
The customer service and onboarding process were friendly and convenient. Even after launching, the support continues, and we are highly satisfied.
Cons
There isn't much to criticize about Yardi Breeze.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
Yardi Breeze Review
Yardi Breeze Review
Pros
The customer service is exceptional. The representatives are friendly, helpful, patient, and extremely knowledgeable.
Cons
Before switching to Breeze, we provided the sales representative with examples of custom reports and were assured that adding them wouldn't be a problem. However, after purchasing Breeze, we were informed that adding the custom reports was not possible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Katie L
Real Estate, 500+ employees
Less than 6 months
Sep 01, 2023
Easy to use
Easy to use
Pros
I must say, the customer service is great and always incredibly helpful.
Cons
So far, I haven't encountered anything that I haven't liked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christi
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
Fine for Rent Collection
Fine for Rent Collection
Pros
The customer service was fantastic, and the tenant portal seemed quite user-friendly. Tenants had no trouble setting up bank accounts for rent payments and submitting maintenance requests. However, outside of that, I'm not a fan of Yardi Breeze.
Cons
From the landlord perspective, the functionality was lacking. Occasionally, late fees would be added to tenant ledgers even though payments were made on time. Creating leases for buildings was complex, and figuring out which tokens to use was too time-consuming, which eventually led us to give up on doing online leases and signatures. Additionally, the cost was a significant deterrent.
Ease of use
4
Value for money
4
Customer Support
10
Functionality
6
Carman
Construction, 11-50 employees
Less than a year
Aug 01, 2023
Not quite up to speed for commercial yet
Not quite up to speed for commercial yet
Pros
I find the tracking of rent payments, invoicing tenants, and some of the reporting features really useful.
Cons
Integrating the system in April was extremely difficult. I spent hours and hours entering all the information to get up to speed. Unfortunately, I couldn't get the previous management information related to expenses, so reconciling CAM was a nightmare (one of the main reasons I chose this platform for my multi-tenant commercial properties). After spending over 100 hours, I ended up doing it all manually because the calculations were incorrect. As compensation for the inconvenience, I was given a credit for a month's worth of service, but it didn't make up for the thousands of dollars I lost in time. I discovered that Yardi had stopped posting recovery charges for several tenants for six months, resulting in unexpectedly high amounts due. When I requested a letter from Yardi explaining the issue to share with my tenants, they refused to provide one. As a new management company for these properties, this significantly hurt my credibility. Many of the reports I need cannot be generated, despite submitting multiple improvement suggestions over the 14+ months I've been using Yardi.
Ease of use
5
Value for money
5
Customer Support
7
Functionality
7
Susan
Commercial Real Estate, 1-10 employees
Less than a year
Jun 01, 2023
OK system, but needs improvements to keep current.
OK system, but needs improvements to keep current.
Pros
I appreciate the convenience of credit card payments and online bill pay options.
Cons
The system is very buggy, with frequent errors and outages happening multiple times a week.
Ease of use
5
Value for money
7
Customer Support
3
Functionality
5
Scott
Real Estate, 1-10 employees
More than a year
Jun 01, 2023
Yardi - Rent Cafe Review
Yardi - Rent Cafe Review
Pros
The ease of use for management, especially for rent reviews and document uploads, is excellent.
Cons
Rent Cafe Admin is not user-friendly for new and returning customers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ross
Real Estate, 11-50 employees
Less than a year
Jun 01, 2023
Sammie
Sammie
Pros
It's simple to operate and suits my needs perfectly.
Cons
There are certain elements that cannot be deleted or reset once they're set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sammie
Commercial Real Estate, 11-50 employees
More than a year
Jun 01, 2023
Yardi
Yardi
Pros
I'm able to easily track tenant rents and generate comprehensive financial reports.
Cons
The constant changes and excessive clicking required to generate reports or complete tasks can be frustrating. There are too many unnecessary filters in certain areas.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
5
Stephanie
Real Estate, 1-10 employees
More than a year
Jun 01, 2023
No
No
Pros
Absolutely terrible.
Cons
There are too many problems to list. It's overwhelming.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Kevin
Real Estate, 11-50 employees
Less than a year
Jun 01, 2023
The working of Yardi
The working of Yardi
Pros
It's convenient for setting up tenants and providing reports to the accountant.
Cons
Every time they release an update, it turns out to be terrible.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Editha
Real Estate, 1-10 employees
More than a year
Jun 01, 2023
Filters
user friendly system
user friendly system
Pros
I appreciate Yardi Breeze because it's straightforward to understand, and the accounts payable and receivable are intuitive.
Cons
I wish there were more options for generating reports. The lack of reporting features is a drawback.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
zaida
Real Estate, 11-50 employees
Less than a year
Nov 01, 2023
Unbelievable Value
Unbelievable Value
Pros
The Rent Cafe resident payment portal is great for rent collection tracking and property accounting. It also offers online applications and screening.
Cons
The accounting modules are mediocre. Improvements could be made to enhance the intuitiveness of tenant rent, cafe, and resident onboarding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Zach
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Seamless Success: Navigating Property Management Bliss with Yardi
Seamless Success: Navigating Property Management Bliss with Yardi
Pros
Integrating with the platform initially was a breeze, and the continuous updates over the past two years have transformed it into an incredibly user-friendly experience. I commend the commitment to consistently enhancing features, and it's genuinely satisfying to witness the product evolve and improve.
Cons
However, the aspect I like the least is the current state of AD HOC reports. As someone who has used integrated reports from Yardi Genesis (1996-2010s), I've noticed missing key functionalities in the current AD HOC reports. I believe that once these features are implemented and perfected, Yardi Breeze will truly be unparalleled. I look forward to ongoing improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dianna
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Yardi as an accounting tool
Yardi as an accounting tool
Pros
The check printing feature is my favorite aspect of YARDI. It eliminates the need for preprinted checks.
Cons
I'm unable to run reports based on specific dates. Financial statements are only available at the end of the month.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
7
Gigi
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Best software !
Best software !
Pros
What I value the most is the seamless combination of usability and productivity offered through the dashboard. The intuitive interface and sleek design make navigating and using the platform effortless, whether you're new to property management or experienced in the field. It's highly user-friendly. Additionally, the platform's extensive range of features covers various property management tasks, from tenant screening to financial reporting. This versatility allows me to centralize and streamline my property management processes, significantly boosting productivity. The automation features are a game-changer as they reduce manual work and the risk of errors. Consequently, my daily tasks become more efficient, leaving me with more time for other important activities. Another standout feature is the ability to customize the dashboard, tailoring it to display the most relevant information and tasks for my specific needs, which enhances efficiency in my day-to-day work. Yardi Breeze's exceptional customer support and training resources ensure that I can maximize the platform's potential, and its scalability and integration options mean it can grow alongside my business. In summary, what I appreciate most about Yardi Breeze is that it offers a professional, user-friendly, and efficient solution for property management, making my job easier and more productive.
Cons
I have no drawbacks to mention. I'm unsure how to respond to this question.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marty
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
I comp'd the rest, but Yardi was the best
I comp'd the rest, but Yardi was the best
Pros
Yardi provides easily understandable tutorials, a few weeks of personalized one-on-one assistance for setup support, and continuous follow-up calls and touchpoints to ensure a smooth experience without any issues.
Cons
It would be helpful to have a one-pager FAQ document with common troubleshooting issues during the initial setup, instead of relying on Help or Chat repeatedly. Additionally, I've been facing an issue with a specific report for months, and despite contacting four people at Yardi, no one seems to be able to figure out the cause.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chantel
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi Breeze 2023
Yardi Breeze 2023
Pros
It's easy to use, and correcting errors on the journal is effortlessly manageable.
Cons
Still trying to get assistance with a custom report.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Sylvia
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Worse Updated Version
Worse Updated Version
Pros
I have no complaints. However, if I had to choose one thing, it's the "cool" name.
Cons
The current version is even worse than the previous one. I would prefer to use the older version.
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3
Ethan
Real Estate, 11-50 employees
More than a year
Oct 01, 2023
Yardi Breeze leaves up to its name. It's a breeze to use this. Very well recommended
Yardi Breeze leaves up to its name. It's a breeze to use this. Very well recommended
Pros
Almost all the features are intuitive and user-friendly. If any glitches occur, the customer service is helpful.
Cons
Printing certain reports, like tenant information, results in printing the entire screen. We have to manually copy and paste it onto another document.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Priscilla
Management Consulting, 1-10 employees
More than a year
Oct 01, 2023
We are all Guinea Pigs for Yardi Breeze
We are all Guinea Pigs for Yardi Breeze
Pros
There's nothing negative to mention, but if I had to highlight one thing, it would be the "cool" name.
Cons
EVERYTHING!!! Coming from using Site Link and YARDI Centershift, YARDI Breeze is a significant disappointment in almost all areas, especially when it comes to self-storage functions.
Ease of use
2
Value for money
2
Customer Support
7
Functionality
2
Ed
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2023
Yardi Review
Yardi Review
Pros
I appreciate the ease of use and the tutorials that guide you through the functions.
Cons
Lack of communication regarding service outages is a concern.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Tonya
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Needs Improvement
Needs Improvement
Pros
One aspect I like is that it is a web-based program.
Cons
We have encountered numerous issues while using Breeze services. It's challenging to get support, and their response time is often several days. Our conversion did not go smoothly, and we have been facing ongoing issues ever since.
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Tony
Facilities Services, 11-50 employees
Less than 6 months
Oct 01, 2023
My Review
My Review
Pros
It's really simple to set up lease information, making it a breeze to create and distribute monthly rent/CAM invoices to tenants.
Cons
It would be convenient if the cursor automatically appeared in the first data box when opening a data entry screen, eliminating the need to click each time. I prefer using keyboard shortcuts, so having to rely on the mouse feels like a waste of time. Better options for organizing attachments, such as data folders, would be helpful instead of trying to come up with a naming system. We received minimal training on Breeze during the initial implementation, leaving me feeling unaware of many features that were not adequately explained. It was a trial by fire.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Sherri
Construction, 1-10 employees
More than a year
Oct 01, 2023
Yardi Breeze Usage
Yardi Breeze Usage
Pros
Yardi is incredibly straightforward. You can effortlessly track each property individually, per selected property, or as a whole. Unlike our previous use of Quickbooks, Yardi Breeze offers a multitude of uncomplicated and user-friendly features.
Cons
There have been several instances where strange errors would occur, usually during or after a new update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Reinerio
Real Estate, 11-50 employees
Less than a year
Oct 01, 2023
Worth Using
Worth Using
Pros
It's user-friendly. Tracking month-to-month progress and handling payments is a breeze.
Cons
Some reports are not easily generated, and it takes time to connect with customer support over the phone, which incurs additional charges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aatika
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Yardi User review
Yardi User review
Pros
I find everything about it great, from the monthly financials report to AP & AR.
Cons
To ensure the deposit reaches our bank account within 5-7 business days, I recommend changing the deposit date.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mirjana
Accounting, 11-50 employees
More than a year
Oct 01, 2023
Yardi Breeze for Property Management Company
Yardi Breeze for Property Management Company
Pros
I appreciate how easy it is to track tenant payments and maintenance requests.
Cons
What I like the least about Breeze is that it's designed more for property owners than property managers. This means I have to spend extra time adjusting expenses in Yardi Breeze to pay the owner instead of the management company. It creates additional work and leads to questions on the owners' monthly statements.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Stacey
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Not great for accountants
Not great for accountants
Pros
The property management features seem to work well.
Cons
Bank reconciliations pose a challenge, and the provided reports are not useful.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Bonnie
Accounting, 1-10 employees
More than a year
Oct 01, 2023
New Customer
New Customer
Pros
The new software has an appealing look. The larger formatting makes it easy to understand and discover available options. The software support has been exceptional as well. Collaborating with the team to set up the program has truly made it a "breeze."
Cons
In terms of functionality, there are some shortcomings. It's difficult to find the exact information I need, and constant updates are required instead of the fields remaining untouched when unnecessary. At this stage, it should be much easier to use than it currently is.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Jenin
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi Breeze with Ease
Yardi Breeze with Ease
Pros
I absolutely love the program's simplicity and user-friendly nature. The integration process was also incredibly easy, and the exceptional Yardi team provided invaluable assistance! They are my heroes!
Cons
I wish I had better access to Rent Cafe. With Voyager, I had more straightforward access and could assist tenants in a much simpler manner.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Hospitality, 51-100 employees
Less than a year
Oct 01, 2023
Accounting
Accounting
Pros
Yardi's service support is top-notch. The online chat feature is efficient.
Cons
I encountered difficulties when attempting to use the print check function for in-house check printing.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Gloira
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Yardi Review
Yardi Review
Pros
The new look is great, with easily visible big icons. The maintenance ticketing system works well, and there is good separation of properties.
Cons
Breeze Premier requires further development. Lease generation should be more streamlined with fewer steps. Additionally, the tenant function needs to be less complicated. Removing unnecessary scheduled charges should be easier, and an automated email reminder system for lease renewals would be beneficial. There should also be designated areas for vendor ledgers, and more space to add information in the Invoice # section.
Ease of use
5
Value for money
7
Customer Support
8
Functionality
6
Isaac
Real Estate, 11-50 employees
Less than a year
Oct 01, 2023
Yardi Breeze Review
Yardi Breeze Review
Pros
There aren't many pros to mention about this system. The ability to switch between properties is probably the best feature.
Cons
There are too many drawbacks to list, but to put it simply, Breeze is very buggy. It frequently asks me to specify which property I'm selecting when trying to find a tenant or complete tasks. Changing the street rate when a customer arrives is a tedious process, and understanding the payment process as a whole is confusing for many managers.
Ease of use
2
Value for money
5
Customer Support
5
Functionality
7
Bailey
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Tough transition, but great overall experience
Tough transition, but great overall experience
Pros
The ability to handle both property management and accounting makes Yardi Breeze an excellent choice. We previously used Quickbooks, but it lacked sufficient property management capabilities.
Cons
It took some time to get accustomed to Yardi after using QuickBooks for an extended period. Yardi's accounting functions are not as comprehensive as QuickBooks, but once we became familiar with the system, it proved to be productive.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Anonymous
N/A, 1-10 employees
More than a year
Oct 01, 2023
Like it but could improve!
Like it but could improve!
Pros
The navigation seems intuitive, and I appreciate the live webinars (as long as they don't get canceled).
Cons
During our demo, the salesperson continually referred to our "trainers" as trainers, even though they were actually implementers. Our company was under the impression that we would receive extensive training for several hours each week, with one-on-one sessions. Our previous software, which was only a quarter of the price of Yardi, provided 12 hours of training per week to help us navigate their software. We feel like we're navigating Yardi alone and are hesitant to make any changes without guidance. Additionally, there have been instances where webinars were canceled and rescheduled two weeks later, leaving us feeling stuck and unable to move forward.
Ease of use
10
Value for money
5
Customer Support
10
Functionality
7
Raini
Real Estate, 11-50 employees
Less than 6 months
Oct 01, 2023
Yardi Breeze User Review
Yardi Breeze User Review
Pros
It's easy to use, and the navigation is user-friendly.
Cons
There is no menu for past tenants when it comes to ACH rent allocation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary Ann
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi it�s a breeze
Yardi it�s a breeze
Pros
The ease of use was evident, and the conversion process went smoothly without any issues.
Cons
I find it inconvenient to constantly switch back and forth to the main menu. It would be preferable to have the option to customize reports.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Jim
Real Estate, 1-10 employees
Less than 6 months
Oct 01, 2023
Yardi Concerns
Yardi Concerns
Pros
The system captures everything and is easy to locate.
Cons
Completing certain processes involves excessive steps. For example, setting up and paying management fees requires multiple steps, and if one is missed, it remains in the database without any alert indicating that further steps are necessary. The percentage calculations for each property are not accurate and must be manually entered. Posting payments needs to be done two or even three times, and then a separate step of "making a payment" is required. It would be more efficient to have all these actions consolidated on a single screen.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
susan
Real Estate, 1-10 employees
Less than a year
Oct 01, 2023
Great software for Property Managers
Great software for Property Managers
Pros
The system excels in AP/AR tracking, tenant profiles, and online rent capabilities.
Cons
Customizing templates can sometimes feel restrictive.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
danielle
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Yardi Breeze Review
Yardi Breeze Review
Pros
The integration wasn't seamless when transitioning from the old version to the new one.
Cons
The reports are not printer-friendly, and some reports are unavailable.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
melissa
Real Estate, 1-10 employees
More than a year
Oct 01, 2023
Winner winner chicken dinner
Winner winner chicken dinner
Pros
The organization is fantastic, and it's easy to train people on it.
Cons
It would be beneficial if exporting invoices into PDF format was a more straightforward process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda
Real Estate, 101-500 employees
More than a year
Oct 01, 2023
YardiBreeze, an all you can eat buffet of features in property managment
YardiBreeze, an all you can eat buffet of features in property managment
Pros
What I find most appealing about Yardi Breeze is that it offers what you put into it. We've been using it for over a year now, and I've noticed it would work exceptionally well if I weren't solely working on the back-end. There are numerous useful tools for every stage of the fiscal year. It's definitely worth exploring and giving it a try.
Cons
There isn't much that I dislike about Yardi Breeze.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matthew
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
I was expecting better for the price
I was expecting better for the price
Pros
If you're fortunate enough to have an account manager like mine (the second one), you'll find Yardi incredibly easy and practical.
Cons
Unfortunately, it doesn't sync with QuickBooks, and cutting checks requires several steps instead of a simple "print check" option. Moreover, my owner payments are not processed immediately.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Sybid
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
Simple
Simple
Pros
It's simple to navigate, and the search features are also quite good.
Cons
Based on my needs as an access user, there are no drawbacks to mention.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jeanie
Real Estate, 11-50 employees
Less than a year
Sep 01, 2023
Yardi /Rent Cafe
Yardi /Rent Cafe
Pros
The system truly helps in keeping track of which renters have paid and who hasn't throughout the month. The availability of free chat support is a nice touch for those who may have trouble registering.
Cons
It has become more challenging to find records of old tenants, whereas it used to be easier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kim
Real Estate, 1-10 employees
More than a year
Sep 01, 2023
Dixieland Park
Dixieland Park
Pros
I appreciate the fact that Yardi allows me to handle everything within a single platform. Except for payroll, which I'm sure they'll address in the future. This makes me an even happier customer.
Cons
The only thing I dislike about Yardi is the inability to run payroll. Other than that, I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Summer
Real Estate, 1-10 employees
Less than 6 months
Sep 01, 2023
Great features, Easy to use Product
Great features, Easy to use Product
Pros
The convenience for both tenants and owners to access crucial information about their accounts and properties is remarkable.
Cons
I can't think of any major issues. Overall, we love the program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kayla
Real Estate, 1-10 employees
More than a year
Sep 01, 2023
Accounting and user unfriendly
Accounting and user unfriendly
Pros
The search function, including the ability to search by email, is fantastic.
Cons
The accounting features and ease of use have some shortcomings. Not being able to print general ledger information on a receipt as it appears on the screen is a limitation. The prepaid balance causes the omission of critical charge dates, and RentCafe payments are accounted for on the tenant screen but not on the ledger, resulting in different balance due amounts for the same tenant. The amount prepaid is only visible on the cash receipt screen and not in other locations. Date sensitivity is overly high, and the use of the move-in button restricts editing of all fields, including rent and deposit amounts.
Ease of use
5
Value for money
10
Customer Support
10
Functionality
8
Lorri
Commercial Real Estate, 11-50 employees
Less than a year
Sep 01, 2023
New Yardi Breeze user
New Yardi Breeze user
Pros
I've been using Yardi Breeze for only two weeks, and I must say, the software is incredibly intuitive and easy to use.
Cons
WXZ Development doesn't have a large number of units, and the software currently meets our needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Remonia
Real Estate, 11-50 employees
Less than 6 months
Sep 01, 2023
Highly recommend
Highly recommend
Pros
The customer service and onboarding process were friendly and convenient. Even after launching, the support continues, and we are highly satisfied.
Cons
There isn't much to criticize about Yardi Breeze.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
Yardi Breeze Review
Yardi Breeze Review
Pros
The customer service is exceptional. The representatives are friendly, helpful, patient, and extremely knowledgeable.
Cons
Before switching to Breeze, we provided the sales representative with examples of custom reports and were assured that adding them wouldn't be a problem. However, after purchasing Breeze, we were informed that adding the custom reports was not possible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Katie L
Real Estate, 500+ employees
Less than 6 months
Sep 01, 2023
Easy to use
Easy to use
Pros
I must say, the customer service is great and always incredibly helpful.
Cons
So far, I haven't encountered anything that I haven't liked.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christi
Real Estate, 1-10 employees
Less than a year
Sep 01, 2023
Fine for Rent Collection
Fine for Rent Collection
Pros
The customer service was fantastic, and the tenant portal seemed quite user-friendly. Tenants had no trouble setting up bank accounts for rent payments and submitting maintenance requests. However, outside of that, I'm not a fan of Yardi Breeze.
Cons
From the landlord perspective, the functionality was lacking. Occasionally, late fees would be added to tenant ledgers even though payments were made on time. Creating leases for buildings was complex, and figuring out which tokens to use was too time-consuming, which eventually led us to give up on doing online leases and signatures. Additionally, the cost was a significant deterrent.
Ease of use
4
Value for money
4
Customer Support
10
Functionality
6
Carman
Construction, 11-50 employees
Less than a year
Aug 01, 2023
Not quite up to speed for commercial yet
Not quite up to speed for commercial yet
Pros
I find the tracking of rent payments, invoicing tenants, and some of the reporting features really useful.
Cons
Integrating the system in April was extremely difficult. I spent hours and hours entering all the information to get up to speed. Unfortunately, I couldn't get the previous management information related to expenses, so reconciling CAM was a nightmare (one of the main reasons I chose this platform for my multi-tenant commercial properties). After spending over 100 hours, I ended up doing it all manually because the calculations were incorrect. As compensation for the inconvenience, I was given a credit for a month's worth of service, but it didn't make up for the thousands of dollars I lost in time. I discovered that Yardi had stopped posting recovery charges for several tenants for six months, resulting in unexpectedly high amounts due. When I requested a letter from Yardi explaining the issue to share with my tenants, they refused to provide one. As a new management company for these properties, this significantly hurt my credibility. Many of the reports I need cannot be generated, despite submitting multiple improvement suggestions over the 14+ months I've been using Yardi.
Ease of use
5
Value for money
5
Customer Support
7
Functionality
7
Susan
Commercial Real Estate, 1-10 employees
Less than a year
Jun 01, 2023
OK system, but needs improvements to keep current.
OK system, but needs improvements to keep current.
Pros
I appreciate the convenience of credit card payments and online bill pay options.
Cons
The system is very buggy, with frequent errors and outages happening multiple times a week.
Ease of use
5
Value for money
7
Customer Support
3
Functionality
5
Scott
Real Estate, 1-10 employees
More than a year
Jun 01, 2023
Yardi - Rent Cafe Review
Yardi - Rent Cafe Review
Pros
The ease of use for management, especially for rent reviews and document uploads, is excellent.
Cons
Rent Cafe Admin is not user-friendly for new and returning customers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ross
Real Estate, 11-50 employees
Less than a year
Jun 01, 2023
Sammie
Sammie
Pros
It's simple to operate and suits my needs perfectly.
Cons
There are certain elements that cannot be deleted or reset once they're set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sammie
Commercial Real Estate, 11-50 employees
More than a year
Jun 01, 2023
Yardi
Yardi
Pros
I'm able to easily track tenant rents and generate comprehensive financial reports.
Cons
The constant changes and excessive clicking required to generate reports or complete tasks can be frustrating. There are too many unnecessary filters in certain areas.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
5
Stephanie
Real Estate, 1-10 employees
More than a year
Jun 01, 2023
No
No
Pros
Absolutely terrible.
Cons
There are too many problems to list. It's overwhelming.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
3
Kevin
Real Estate, 11-50 employees
Less than a year
Jun 01, 2023
The working of Yardi
The working of Yardi
Pros
It's convenient for setting up tenants and providing reports to the accountant.
Cons
Every time they release an update, it turns out to be terrible.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Editha
Real Estate, 1-10 employees
More than a year
Jun 01, 2023