Yardi Breeze Reviews

Pros

It is genuinely the most user-friendly software I have ever used. Almost everything is self-explanatory, and in case of any confusion, the help section provides clear guidance. Additionally, the chat feature is a lifesaver for quick issue resolution.

Cons

I believe it would be great to have additional features like the option to attach photos to maintenance requests, more detailed insurance reports, and increased customization options for reports in general.

Pros

The rent collection feature is incredibly helpful. Sending out reports to owners each month is extremely easy. The accounting system is robust, and I was able to get up and running quickly. However, I am constantly discovering new features.

Cons

The implementation process took quite a long time, over a year. However, since my previous system couldn't be imported due to it being manual, I understand the reasons behind the delay. Nonetheless, I wouldn't change anything. We're extremely satisfied with our move to the cloud with Yardi Breeze.

Pros

The Accounting Software for my company has been vital. Although it required some initial familiarization, the constant assistance from the Chat Widget made the learning process incremental and continuous. It's like mastering anything else with dedicated hours of practice. With Breeze, I can breeze through it ;-).

Cons

I encountered a few glitches, particularly with the Receivables section where I couldn't view them and had to manually post the charges instead of using the Future Monthly Charges feature. The support team was diligent in resolving the issue. Initially, it was concerning to think that the data might be deleted.

Pros

The support provided is top-notch. The competitors are not as responsive.

Cons

There are too many options available. As a small operator, I prefer simplicity and a streamlined interface.

Pros

I started using Yardi Breeze when I had two properties under management. Over the past year and a half, I have experienced growth, and I am glad I chose Breeze as my starting point. The software easily accommodates the addition of new properties and supports business growth. The regular addition of new features is always a welcome bonus. As a paperless company, Breeze enables me to operate seamlessly.

Cons

Similar to any property manager learning a new software, I faced a learning curve when it came to the accounting aspect. However, with time, it has become easier to comprehend.

Pros

I love the web-based options. Owner EFT distributions, email and reporting through the "owner portal," and emailing tenant statements are excellent features. The program functions similarly to Yardi Professional, which we used for over 20 years. It was challenging to switch initially since Yardi Professional was reliable, but transitioning to Breeze with web capabilities was a fantastic move! Especially during the current COVID-19 crisis, we were able to have some employees work remotely. If necessary, we could function entirely remotely.

Cons

The time it takes for EFTs to reach our owners' accounts (5 banking days) is not ideal. Additionally, it's disappointing that the company logo and information are not included on the cover page of the monthly report packages. I've provided feedback on this issue multiple times, as owners have complained about the lack of contact information for their tax professionals. It doesn't present a professional image for our company. Furthermore, the inability to switch between different screens, a feature we had in our previous outdated program, was unexpected.

Pros

The integration of a corporate website with this software allows us to update available units for advertising in one centralized place. It also simplifies the collection and retention of prospect information. The chat feature is convenient for contacting support when needed.

Cons

The feature I miss the most in this software is the ability to pay vendors through the online payments option. It would also be beneficial if this version of Yardi could integrate with The Lift System for additional advertising requirements.

Pros

The ease of use, availability of functions, and the ability to migrate multiple companies and properties into one program are standout features.

Cons

It's frustrating that I cannot generate HST reports for specific time periods.

Pros

The software's ease of use is evident in the simple and easily understandable input fields.

Cons

Some detailed features are missing. When I need to delete payables, it's not a simple one-step process.

Pros

Three notable aspects include the ease of setting up Online Payments with RentCafe, which tenants love and has achieved 100% adoption. The Owner Portal has had a larger impact than expected, particularly for owners located outside the country or in other states. It eliminates the need for excessive emails and allows owners to review documents on their own schedule, knowing where to find agreements, insurance policies, and more. Lastly, generating monthly reports could be made simpler!

Cons

As a long-time user of Yardi Voyager, I really wish I had the ability to export data into Excel for custom reports or special projects. It would be a valuable addition.

Pros

The system is practically ready to use right out of the box, and the workflow is highly intuitive.

Cons

I have two specific items that I feel the program lacks. Firstly, while working on accounts payable, it would be helpful to have a box for the total check amount that balances out the line item totals. Secondly, when taking over a new property, there is no quick entry system that acknowledges the security deposit, which is inconvenient.

Pros

Transitioning to Yardi Breeze was incredibly smooth, and we were able to start using it immediately.

Cons

There were certain reports that we were accustomed to using that are not available in Breeze. Additionally, the process of adding CAM charges was a bit of a hassle.

Pros

I can easily keep track of lease dates, tenant receivables, security deposits, and more.

Cons

I really wish the accounting aspect of this software was as user-friendly as QuickBooks. It lacks many features when it comes to editing transactions, paying bills from multiple accounts, etc. Since we have one owner with multiple properties and entities, it's challenging to handle money transfers solely with Breeze. We end up having to make numerous journal entries and post to QuickBooks at the end of each month to maintain accurate records.

Pros

The software is extremely intuitive and user-friendly. The online chat feature for customer service is exceptional, and the accounting processes are robust.

Cons

Over the past two years, we have encountered several issues with the software and have provided feedback through their feedback feature. This has resulted in software updates that have resolved 90% of our concerns. The most cumbersome and least functional part of the program for us is the bank reconciliation feature.

Pros

The software, reporting, customer service, online help, and chat are all easy to use and understand.

Cons

I find it more difficult to adapt to Rent Cafe, especially since my portfolio consists mainly of commercial real estate, while Cafe is more tailored to residential properties.

Pros

I appreciate the user-friendly nature of the software, and having customer service readily available on the screen is a great bonus.

Cons

I've noticed that there are some missing functionalities in Yardi Genesis 2 that were available before. It would be great to have those features back.

Pros

Yardi Breeze offers a wide range of functions that make managing our properties and updating our tenants a breeze. The platform is simple to use and easily accessible since it's entirely cloud-based.

Cons

I believe there are areas in the software that could benefit from small improvements, which would make a significant difference in user experience.

Pros

The sales team and customer service were very friendly and helpful.

Cons

Yardi lacks essential features required for property managers, such as CRM and contact tracking. This is crucial for effective communication beyond just tenants. Unfortunately, Yardi cannot integrate with third-party programs like Gmail, VoIP services, and texting, which leads to confusion and missed appointments with vendors. It also requires entering information in multiple systems, unlike other management software. Additionally, Yardi doesn't have strong support from third-party companies, making it difficult to handle maintenance with external vendors. The software also lacks marketing capabilities and automated follow-up with tenants, resulting in duplicated entries and extra work. The "Rent Cafe" page that Yardi directs tenants and owners to is impersonal and filled with irrelevant information, causing additional workload in answering questions about the misinformation posted.

Pros

The ease of implementation, accessibility of customer service, cloud system, value, check writing, and customizable email/letter forms are all notable features.

Cons

Yardi was marketed as user-friendly but is more suited for bookkeepers and accounting-minded users. Initially designed for residential properties, it has improved for commercial use but still has room for simplifying certain processes. The monthly bank reconciliation feature requires major improvement.

Pros

As an owner with a portfolio of multi-family and single-family units, there are numerous features I love about this software. If I had to focus on a few that are most important to me, I must highlight the ease of use, online support, and customization. The system flows smoothly from one function to another and has an appealing interface. After spending a few hours with it, I could navigate it quite easily. The onboarding agent assigned to me was fantastic. Between her email communications and the online live support team, I received answers to my questions within minutes. The staff is extremely knowledgeable about the product and can explain things in a way that even someone without an accounting background can understand. Lastly, the ability to customize labels and fields and generate reports from them was a delightful surprise. I don't think there's any problem Yardi Breeze can't solve.

Cons

As someone who tends to be picky about software, I must say there is nothing I dislike about Yardi.