Picture 1557059829, Picture, Picture
Starting Price: $449/month/provider Starting Monthly Price: $179/month/provider 
Best for: Ambulatory CareBest for: Internal Medicine, Cardiology, Dermatology
Mobile App: iOS, AndroidMobile App: iOS, Android
Rating: 3.4Rating: 4.4
*Disclaimer: Pricing is subject to change. *Disclaimer: Pricing is subject to change.

Choosing the right electronic health records (EHR) system is more than a technology decision—it’s a long-term investment that directly affects patient care, workflow efficiency, and overall clinical operations. The wrong choice can lead to frustrated staff, financial setbacks, and even compliance issues.  

That’s why modern practices are leaning on reliable systems that simplify day-to-day processes and support long-term growth. Among the popular options available today, eClinicalWorks and Practice EHR stand out as trusted names for small to mid-sized healthcare providers.  

This blog will provide an in-depth comparison of eClinicalWorks vs Practice EHR, analyzing their key differences, features, and pricing structures to help you make a well-informed decision. 

eClinicalWorks is a widely recognized cloud-based EHR solution, primarily serving independent physician practices across various ambulatory specialties. It is trusted by over 850,000 healthcare professionals and ranked #1 in ambulatory EHR market share for freestanding practices. Notably, it was also recognized as the most improved product in the 2024 KLAS report. This all-in-one AI-powered EHR and practice management platform offers a range of features, including billing, scheduling, telehealth, and more. 

Practice EHR is a cloud-based solution designed especially for small practices across multiple specialties. It’s an all-in-one AI-powered EHR platform that handles all healthcare clinic tasks by offering several features, including billing, claims submission, scheduling, documentation automation, and more. 

eClinicalWorks Vs Practice EHR: At A Glance

Feature 

eClinicalWorks 

Practice EHR 

Cloud Access 

✓ 

✓ 

Scheduling 

✓ 

✓ 

Medical Billing 

✓ 

✓ 

Telehealth 

✓ 

✓ 

Reporting 

✓ 

✓ 

Document Management 

✓ 

✓ 

Integration 

✓ 

✓ 

Mobile Access 

✓ 

✓ 

Compliance 

✓ 

✓ 

Support Options 

✓ 

✓ 

Comparing Strengths And Weaknesses

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PROS
  • Simplifies billing tasks  
  • Integrates with third-party apps
  • Easy patient scheduling  
  • Convenient note templates
  • Organized patient appointments 
  • Efficient billing and coding
  • Custom templates by specialty
  • Detailed API documentation
  • Easy new patient entry
  • Minimal menu navigation
CONS
  • Slows with large data sets
  • Documentation can be improved
  • Excessive mouse clicks 
  • Cannot undo patient check-in
  • Errors in printing paper claims
  • Hard to add test/order lists 

Side-By-Side Feature Comparison

Revenue Cycle Management

eClinicalWorks: Offers artificial intelligence (AI)-powered RCM system for healthcare clinics with autonomous agents handling appeals, coding, eligibility, and billing tasks. Its dual model, offering both self-service and full-service options, caters to both independent practices and enterprise-level organizations. Centralized dashboards, real-time KPIs, and CBO scalability give it a strong edge in operational depth and automation.

Practice EHR: Combines an in-house developed billing system with expert support across claims scrubbing, payment posting, denial management, and follow-ups. Its integrated clearinghouse and full financial visibility make it reliable for small to mid-sized practices seeking transparency and personalized service.

Winner: eClinicalWorks wins for its advanced AI automation, customizable service models, and enterprise-ready scalability.

Artificial Intelligence

eClinicalWorks: Leads with an expansive AI ecosystem that includes Sunoh.ai for real-time documentation, an AI assistant powered by generative language models, fax automation, and no-show prediction tools. Its AI is deeply integrated across clinical, administrative, and RCM workflows, providing enterprise-grade automation and decision support.

Practice EHR: Offers focused tools like AI Scribe for documentation and AI Scan for automatic data entry from ID/insurance cards. Several advanced AI features, including coding, claim scrubbing, and denial management, are coming soon but are not yet available.

Winner: eClinicalWorks takes the lead with its live, multi-dimensional AI suite, which enhances documentation, engagement, RCM, and workflow automation at scale.

Reporting

eClinicalWorks: Offers a powerful reporting suite via its business optimizer (eBO), featuring automated financial, clinical, and administrative dashboards. Users can access both canned and custom reports, which include granular metadata ranging from CPT codes to payer mix and vital statistics. Consulting services further tailor reports to organizational goals.

Practice EHR: Provides clear, real-time dashboards covering key practice performance indicators (KPIs) like visit volume, billing, and MIPS progress. Its reporting tools provide a comprehensive overview of practice performance, including quality tracking and insights into interoperability. However, it lacks the customization depth and enterprise-grade metadata coverage that eBO delivers.

Winner: eClinicalWorks stands out because of its extensive metadata capabilities, automated reporting, and tailored consulting options.

Patient Portal

eClinicalWorks: Provides a customizable patient portal integrated with its EHR. Patients can access records, labs, prescriptions, educational materials, make payments, and even join telehealth sessions—all through a responsive, accessible design. Practices can brand the portal and control feature availability via EMR settings.

Practice EHR: Offers a HIPAA-compliant, cloud-based portal enabling appointment requests, prescription refills, record access, and payments. While user-friendly and functional, it lacks the same level of customization, branding control, and pre-login usability that eClinicalWorks delivers.

Winner: Practice EHR wins this one due to its HIPAA-compliant all-in-one portal, simplicity, and ability to reduce operational overhead.

Telehealth

eClinicalWorks: Leads with its healow Telehealth Solutions, used by over 56,000 physicians and integrated with wearable data, no-download links, screen sharing, and real-time analytics. It works across all devices and EHRs, offering screening tools, on-demand visits, 24/7 support, and mobile access for providers.

Practice EHR: Provides real-time video consultations through its TeleVisit feature. It supports mainstream platforms like Skype, FaceTime, and WhatsApp and offers embedded templates, medication prescribing, and encounter coding, all from a single screen. The seamless check-in and post-visit summaries enhance the patient experience.

Winner: eClinicalWorks is a better choice due to its advanced functionality, deeper integration, and comprehensive analytics, which outperform typical telehealth setups for medical practices.

Pricing Plans For eClinicalWorks And Practice EHR

eClinicalWorks offers three pricing plans, including: 

  • EHR Only – $449/month/provider 
  • EHR with Practice Management – $599/month/provider 
  • RCM as a Service – 2.9% of practice collections 

Meanwhile, Practice EHR offers an extensive and detailed pricing plan for its EHR, practice management (PM), and revenue cycle management (RCM) services. It provides the following three pricing plans for its EHR solutions:  

  • EHR Essential – $179/month/provider (billed annually) 
  • EHR Pro – $329/month/provider (billed annually) 
  • EHR Elite – Custom pricing 

Additionally, Practice EHR offers the following three pricing plans for its EHR + PM solutions: 

  • EHR + PM Essential – $299/month/provider (billed annually) 
  • EHR + PM Pro – $449/month/provider (billed annually) 
  • EHR + PM Elite – Custom pricing 

Meanwhile, the Practice EHR includes the following three RCM plans with custom pricing options for each: 

  • Practice Essential 
  • Practice Pro 
  • Practice Elite 

When it comes to pricing, both platforms cater to different priorities. eClinicalWorks offers a more streamlined model with fixed-rate options and a percentage-based RCM plan, which may suit practices looking for predictable, all-in-one pricing.  

On the other hand, Practice EHR offers a tiered structure with modular pricing for EHR, PM, and RCM, providing smaller or specialized practices with the flexibility to select services based on their specific operational needs. Ultimately, the right pricing model will depend on the size, budget, and service expectations of your practice. 

Disclaimer: The pricing is subject to change. 

What Users Have To Say?

Many users appreciate eClinicalWorks due to its robust suite of features for billing, scheduling, and documentation, with several noting its customizable templates and seamless third-party integrations as major strengths. However, common drawbacks include excessive clicking to perform specific tasks, such as navigating through the click-through documentation flow. 

Practice EHR, on the other hand, is often recognized for its intuitive layout and ease of use. Users particularly value its efficient billing tools, minimal menu navigation, and responsive support team. That said, some have reported occasional system errors, such as issues with printing paper claims and limitations when undoing patient check-ins. 

Our Verdict – Which EMR System Is The Right Fit For You?

eClinicalWorks and Practice EHR both offer compelling solutions, but their strengths cater to different types of practices. eClinicalWorks stands out with its advanced AI tools, scalable infrastructure, and in-depth reporting capabilities, making it ideal for mid-to-large-sized practices that require sophisticated functionality. Practice EHR, by contrast, is a strong fit for small to mid-sized practices seeking an affordable, easy-to-use system with efficient billing, customizable templates, and reliable support.   

Ultimately, the best choice depends on your practice's size, specialty, and long-term goals. Evaluate what matters most, such as automation, usability, cost-efficiency, or support, before making a final decision.