Choosing the right electronic health records (EHR) system is crucial for healthcare providers, yet many struggle with dissatisfaction. A Deloitte Center for Health Solutions survey found that 19% of respondents were unhappy with their EHR. In comparison, 70% of satisfied users doubted their system’s ability to meet future demands. Thus, this highlights the importance of selecting a feature-rich and future-ready EHR solution.
With many EHR options available, choosing the right one for your practice can be complex. Among the many options available, Elation Health and DrChrono are two well-known platforms offering robust capabilities tailored to medical practices.
This blog will compare Elation Health vs DrChrono features in detail, helping you determine which software is better suited to your healthcare needs.
Elation Health Vs DrChrono: Head-On Comparison
Elation Health is an award-winning clinical-first EHR software that caters to the diverse needs of primary care practices. One of its standout features includes AI-powered charting through its Note Assist tool, which aids in efficient documentation. It also offers a mobile application, Elation Go, enabling physicians to deliver care from anywhere.
In contrast, DrChrono EHR is a cloud-based healthcare solution that caters to various medical specialties, including podiatry, pain management, and chiropractic. It offers many features, including customizable clinical notes and time-saving shortcuts tailored to each specialty. The software offers an advanced EHR mobile app to provide integrated scheduling, patient engagement, and medical billing capabilities while on the go.
Elation Health Vs DrChrono: At A Glance
Feature
Elation Health
DrChrono
Cloud Access
✓
✓
Medical Billing
✓
✓
Reporting
✓
✓
Scheduling
✓
✓
Telehealth
✓
✓
Document Management
✓
✓
Compliance
✓
✓
Integration
✓
✓
Support Options
✓
✓
Mobile Access
✓
✓
Elation Health Vs DrChrono: Pros And Cons
PROS
Send referrals directly from charts
Intuitive layout for easy use
Outstanding note storage
Simple office visit documentation
Works smoothly on an iPad
User-friendly e-prescribing tool
Comprehensive reporting options
Automated text reminders in Spanish
CONS
Payment system lacks payer details
Limited customization options
Slow customer support response
Lacks two-way integrated texting
Limited scheduler for care plans
Some features have extra costs
Elation Health Vs DrChrono: Side By Side Comparison
Lab and Imaging
Elation Health: Provides seamless integration with various lab and imaging vendors, allowing protected health information (PHI) to be transferred across different software solutions. Users can request to activate pre-established interfaces or initiate new ones by coordinating with vendors. However, new integrations are subject to vendor approval, and additional fees may apply.
DrChrono: Boasts an extensive network of over 40,000 labs and imaging centers, including major providers like LabCorp and Quest Diagnostics. It supports automated lab order management, eFax for lab orders, and Relaymed integration for point-of-care testing. The ability to map lab results graphically provides added diagnostic insights.
Winner: DrChrono takes the lead with its expansive lab network, automated workflows, and real-time lab result integration, making it the superior choice for practices needing comprehensive lab and imaging support.
E-Prescribing
Elation Health: Offers a streamlined ePrescribing platform that integrates real-time medication insights at the point of care, enhancing patient safety and adherence. However, its documentation lacks details on security measures, compliance standards, or advanced fraud prevention tools.
DrChrono: Provides a robust ePrescribing solution with Electronic Prescriptions for Controlled Substances (EPCS) compliance, allowing secure prescribing of Schedule II-V drugs across devices. It incorporates DEA and Surescripts compliance, two-factor authentication, GPS-enabled pharmacy location, and fraud prevention tools to mitigate prescription abuse.
Winner: DrChrono stands out in ePrescribing with its advanced security, fraud prevention, and compliance features, ensuring a safer and more efficient prescribing process.
Reporting
Elation Health: Provides built-in reporting tools for patient demographics, appointments, and billing. While its interface is user-friendly, it lacks deep customization options, advanced financial analytics, or granular filtering capabilities. Practices may find it limiting when analyzing trends or optimizing revenue cycles.
DrChrono: Offers a highly customizable reporting suite with filters for demographics, diagnoses, medications, and billing. It includes detailed financial reports, productivity analytics, and audit logs for tracking staff activity. Reports can be exported in multiple formats for deeper analysis.
Winner: DrChrono surpasses Elation Health with its robust and customizable reporting capabilities, making it the better choice for data-driven practices seeking in-depth insights and financial optimization.
Patient Portal
Elation Health: Provides a highly secure Patient Passport with encrypted doctor-patient messaging, automated visit summaries, and access to allergies, medications, and lab results. Its emphasis on direct communication and patient transparency ensures seamless coordination between patients and providers. While it lacks online payments and automated reminders, its simplicity and security make it ideal for practices prioritizing patient-centered care.
DrChrono: Features a comprehensive OnPatient Portal with HIPAA-compliant messaging, digital intake forms, online check-in, appointment scheduling, automated reminders, and integrated billing. While it enhances convenience, the portal may feel feature-heavy for practices seeking a more streamlined, physician-focused experience.
Winner: Elation Health excels in secure communication and care transparency, making it the better choice for providers prioritizing a patient-first approach over administrative automation.
Mobile App
Elation Health: Offers a provider-friendly mobile interface to ensure quick access to patient records, secure messaging, and appointment details. The platform’s emphasis on efficiency allows healthcare professionals to manage care seamlessly without unnecessary complexity, making it a reliable tool for busy practices requiring a straightforward mobile experience.
DrChrono: Comes with a dedicated mobile app for patients and providers, featuring e-prescriptions, billing, telehealth, and real-time charting. While packed with features, the app’s extensive functionality may feel overwhelming for providers who prefer a simpler, more focused mobile workflow.
Winner: Elation Health prioritizes ease of use and efficiency, ensuring providers have a hassle-free mobile experience without unnecessary distractions.
Elation Health Vs DrChrono: Pricing Plans
Elation Health provides customized pricing plans based on the healthcare practice’s size, needs, and preferences. Additionally, the vendor offers extra services, including performance consulting and technical guidance, for larger organizations and value-based care providers.
In comparison, DrChrono offers the following four pricing plans with custom pricing options for each:
Prometheus – EHR and practice management
Hippocrates – Advanced EHR and practice management
Apollo – EHR, practice management, and medical billing software
Apollo Plus – EHR, practice management, and revenue cycle management services
Elation Health and DrChrono offer flexible pricing models tailored to different practice needs. While Elation Health focuses on personalized plans with additional consulting services for larger organizations, DrChrono provides structured tiers ranging from basic EHR solutions to full revenue cycle management.
Practices seeking a customized approach may find Elation Health appealing. In contrast, those preferring predefined packages with integrated billing options lean toward DrChrono. Ultimately, the best choice depends on a practice’s specific requirements and operational priorities.
Elation Health Vs DrChrono: What Users Have To Say?
Users frequently commend Elation Health for its intuitive interface and efficient workflow integration. Many appreciate its focus on clinical-first design, simplifying documentation management. However, some users have noted that while the platform excels in clinical functionalities, it may lack certain advanced administrative features in other EHR systems.
On the other hand, DrChrono receives praise for its customizable templates and comprehensive billing integration, which cater to diverse practice needs. Users value the platform's adaptability and the ability to tailor it to specific specialties. However, some feedback points to occasional interface challenges and slower support response times.
In summation, Elation Health is lauded for its user-friendly design and clinical efficiency, while DrChrono is recognized for its customization capabilities and integrated billing features. Prospective users should consider these aspects and practice requirements when choosing an EHR system.
Making The Best Choice: Elation Health Or DrChrono?
Elation Health and DrChrono cater to different practice needs, making it essential to assess your priorities before choosing one. Elation Health is ideal for primary care providers seeking an intuitive, patient-first approach with strong clinical tools.
Meanwhile, DrChrono offers a highly customizable, mobile-friendly EHR with robust billing features, making it a great fit for practices that require flexibility and automation.
Before deciding, consider factors like workflow efficiency, integration needs, and budget. A well-suited EHR can streamline operations, improve patient care, and reduce administrative burdens. As physician burnout continues to rise—often due to poor EHR usability—choosing a system that enhances productivity rather than creating frustration is crucial.
