DrChrono EHR Software

DrChrono EHR

208 Review(s)

Overview

Simplify patient care tasks with DrChrono EHR, a user-friendly medical software. Selected as the winner of the ‘EHR Innovation’ award in the sixth annual MedTech Breakthrough Awards program, DrChrono demonstrates its innovative capabilities and commitment to providing intuitive technologies that enhance the patient and provider experience. Learn more here.

Overall Rating

Based on 208 users reviews

3.6

Rating Distribution

Positive

63%

Neutral

17%

Negative

19%

Starting Price

Custom Pricing

What Is DrChrono EHR?

DrChrono EHR is a cloud-based electronic health record (EHR) and practice management software designed for medical practices. 

It provides an integrated solution for medical billing, telehealth, and revenue cycle management. Additionally, DrChrono software lets medical professionals handle various aspects of patient management, including patient intake, clinical documentation, and appointment scheduling. 

The platform provides a range of features, such as customizable medical forms, e-prescribing capabilities, real-time patient eligibility checks, and a patient portal.

What Is DrChrono EHR Best Known For?

DrChrono EMR, the medical billing software, is popularly known for its ease of use. Its intuitive interface enables healthcare providers to execute seamless workflow and facilitate quality patient care.

How Much Does Dr.Chrono Cost?

Dr.Chrono generally costs around $249 per provider a month, with it going up for plans with more advanced features. Exact pricing is normally customised

The following are four customizable pricing plans: 

  • Prometheus – Custom pricing
  • Hippocrates – Custom pricing
  • Apollo – Custom pricing
  • Apollo Plus – Custom pricing
Get a personalized DrChrono pricing quote based on the size, preferences, and requirements of your medical practice.

DrChrono EHR Integrations

DrChrono software integrates with several third-party applications, including the following:

Moreover, the software also has an API available for its users.

How Does DrChrono EHR Work?

Here’s how to get started with DrChrono EHR software after its successful installation:

  • Log in to your account using your credentials or sign up if you are a new user
  • Set up your practice details and preferences within the system
  • Configure user roles and permissions for different members of your staff
  • Import or enter patient information into the EHR system
  • Customize medical forms and templates to match your practice’s needs
  • Learn how to document patient encounters and clinical charting using the EHR
  • Utilize e-prescribing features to send electronic prescriptions to pharmacies
  • Explore scheduling tools to manage appointments and patient calendars
  • Verify patient eligibility in real-time before providing services
  • Use the patient portal to manage medical records and schedule appointments
Schedule your free DrChrono EHR demo today to experience the software’s features firsthand – Limited spots are available!

Who Is DrChrono EHR For?

DrChrono EHR is designed for healthcare practices of all sizes, from solo physician clinics to multi-specialty practices. It is used across a variety of medical specialties, including:

  • Family Practice
  • Pain Management
  • Pediatrics
  • Mental and behavioral health
  • Podiatry
  • Urgent Care

DrChrono Use Cases 

Based on user reviews and our own independent analysis, here are some practical use cases where DrChrono EHR proves to be a strong fit: 

Streamlining Operations 

DrChrono is well-suited for mid-sized clinics and growing practices that need a unified platform to manage EHRs, billing, scheduling, and telehealth. Its cloud-based infrastructure and intuitive interface help reduce administrative overhead and improve workflow efficiency, while offering complete transparency into scheduling, billing, and patient records. Practices benefit from features like real-time insurance verification, customizable templates, and integrated lab systems.  

Supporting Telehealth 

For practices prioritizing virtual care, DrChrono offers robust telehealth capabilities that are easy to deploy and manage. The platform’s mobile-first design (iPad/iPhone native app) allows providers to conduct remote consultations, access patient records on the go, and maintain continuity of care without being tied to a desktop environment. It also enables appointment reminders and secure communication with healthcare providers. 

Billing and Revenue Cycle Management 

DrChrono streamlines billing workflows by integrating coding, claims submission, and revenue tracking into one system. Practices that rely heavily on accurate financial reporting and streamlined billing processes find value in its built-in analytics and customizable financial dashboards. However, some users note limitations in report accuracy, so it’s best suited for teams with internal billing oversight. 

Data-Driven Decision Making 

With performance analytics and API access, DrChrono supports practices that want to monitor KPIs and customize their workflows. This makes it a good fit for data-driven environments where insights into patient volume, billing efficiency, and provider productivity are essential. 

DrChrono User Sentiment 

Most Positive Sentiments 

Least Positive Sentiments 

Ease Of Use/User-Friendliness 

Customer Support Responsiveness 

  • 88% were Positive 
  • 8% were Negative 
  • 4% were Neutral 
  • 18% were Positive 
  • 75% were Negative 
  • 7% were Neutral 

Users consistently praise the platform for its intuitive design and ease of navigation, which simplifies daily clinical tasks. 

A significant number of users express frustration with long wait times and unresolved support tickets. Users put it as: 'Customer support can be slow to respond to issues.'   

Integrated All-In-One Platform 

System Performace Slowdowns 

  • 82% were Positive 
  • 12% were Negative 
  • 6% were Neutral 
  • 22% were Positive 
  • 68% were Negative 
  • 10% were Neutral 

The combination of scheduling, charting, and billing in a single system is highly valued for streamlining practice workflow. As one user put it: 'I like that it is an all-in-one system for scheduling, charting, and billing.' Another mentioned: 'Having everything integrated saves us time and reduces errors.' 

Reviews frequently mention occasional system slowdowns, bugs, or unexpected errors that disrupt workflow. 

Effective Mobile Functionality 

Limited Customization Options 

  • 85% were Positive 
  • 10% were Negative  
  • 5% were Neutral 
  • 20% were Positive 
  • 65% were Negative 
  • 15% were Neutral  

The users praise the mobile app for its charting capabilities and on-the-go access. 

Some users feel the software lacks flexibility to adapt to their practice's specific workflow needs. As one user put it: 'I wish there were more options to customize templates for our specialty.' Another stated: 'The reporting features could be more robust and customizable.' 

Is DrChrono EHR Right For You?

If you are looking for an all-in-one medical healthcare platform offering EHR, revenue cycle management, and telehealth services, DrCHrono might be the right software. The software also meets all HIPAA compliance requirements. Along with this, the software is also ONC-certified, ensuring data is safe and secure.

Moreover, it is highly scalable and caters to medical practices of all sizes, ranging from smaller ambulatory clinics to larger hospitals and enterprises. DrChrono's pricing plans are customizable and flexible, so you can find a solution that offers value for money and is tailored to meet your needs and budget.  

Furthermore, the vendor has announced its 2024 MIPS Assist Program, which offers one-on-one consultations designed to empower your practice to maximize MIPS reporting. This program helps you minimize penalties and optimize potential bonuses, ensuring you get the most out of your participation in the MIPS program.

Interested in learning more about DrChrono? Browse DrChrono EHR reviews or call us at (661) 384-7070 to discuss your specific needs.

Pros And Cons of DrChrono EHR

Pros

  • Intuitive interface for seamless navigation

  • Customizable form templates streamline clinical documentation

  • Offers comprehensive features for patient management

  • E-prescribing capabilities enhance the medication management process

  • Real-time patient eligibility checks streamline insurance verification processes

Cons

  • Possible dependence on Internet connectivity for cloud-based functionality

  • Customization complexity for a few advanced features

  • Potential learning curve for new users

DrChrono EHR Pricing

Disclaimer: The pricing details were last updated on Sep 15, 2025 from the vendor's website. Please contact us for a tailored pricing list.

Frequently Asked Questions

Dr Chronos pricing varies based on your specific requirements. Contact us to receive a custom DrChrono pricing quote from our sales team.

Yes, DrChrono offers an integrated telemedicine solution.

The main features of DrChrono EHR include telehealth, a medical billing platform, online scheduling, patient check-in, a HIPAA-compliant patient portal, a mobile EHR app, and comprehensive revenue cycle management functionalities.

Yes, DrChrono EHR is cloud-based.

DrChrono EHR provides phone support options to its users.

Yes, DrChrono EHR is 2015 CEHRT.

No, Dr Chrono EMR does not offer a free trial.

No, Dr Chrono EHR does not charge its customers for implementation. Their paid users receive an implementation package customized to their plan. All these packages include custom template building, one-on-one training, and a one-hour starting call.