Overview
Simplify patient care tasks with DrChrono EHR, a user-friendly medical software. Selected as the winner of the ‘EHR Innovation’ award in the sixth annual MedTech Breakthrough Awards program, DrChrono demonstrates its innovative capabilities and commitment to providing intuitive technologies that enhance the patient and provider experience. Learn more here.
Overall Rating
Based on 208 users reviews
3.6
Rating Distribution
Positive
63%
Neutral
17%
Negative
19%
Starting Price
Custom Pricing
What Is DrChrono EHR?
DrChrono EHR is a cloud-based electronic health record (EHR) and practice management software designed for medical practices.
It provides an integrated solution for medical billing, telehealth, and revenue cycle management. Additionally, DrChrono software lets medical professionals handle various aspects of patient management, including patient intake, clinical documentation, and appointment scheduling.
The platform provides a range of features, such as customizable medical forms, e-prescribing capabilities, real-time patient eligibility checks, and a patient portal.
What Is DrChrono EHR Best Known For?
DrChrono EMR, the medical billing software, is popularly known for its ease of use. Its intuitive interface enables healthcare providers to execute seamless workflow and facilitate quality patient care.
How Much Does Dr.Chrono Cost?
Dr.Chrono generally costs around $249 per provider a month, with it going up for plans with more advanced features. Exact pricing is normally customised
The following are four customizable pricing plans:
- Prometheus – Custom pricing
- Hippocrates – Custom pricing
- Apollo – Custom pricing
- Apollo Plus – Custom pricing
DrChrono EHR Integrations
DrChrono software integrates with several third-party applications, including the following:
- Updox
- Review Wave
- Square
- Solv Software
- Birdeye
- DeepScribe
- Curogram
Moreover, the software also has an API available for its users.
How Does DrChrono EHR Work?
Here’s how to get started with DrChrono EHR software after its successful installation:
- Log in to your account using your credentials or sign up if you are a new user
- Set up your practice details and preferences within the system
- Configure user roles and permissions for different members of your staff
- Import or enter patient information into the EHR system
- Customize medical forms and templates to match your practice’s needs
- Learn how to document patient encounters and clinical charting using the EHR
- Utilize e-prescribing features to send electronic prescriptions to pharmacies
- Explore scheduling tools to manage appointments and patient calendars
- Verify patient eligibility in real-time before providing services
- Use the patient portal to manage medical records and schedule appointments
Who Is DrChrono EHR For?
DrChrono EHR is designed for healthcare practices of all sizes, from solo physician clinics to multi-specialty practices. It is used across a variety of medical specialties, including:
- Family Practice
- Pain Management
- Pediatrics
- Mental and behavioral health
- Podiatry
- Urgent Care
DrChrono Use Cases
Based on user reviews and our own independent analysis, here are some practical use cases where DrChrono EHR proves to be a strong fit:
Streamlining Operations
DrChrono is well-suited for mid-sized clinics and growing practices that need a unified platform to manage EHRs, billing, scheduling, and telehealth. Its cloud-based infrastructure and intuitive interface help reduce administrative overhead and improve workflow efficiency, while offering complete transparency into scheduling, billing, and patient records. Practices benefit from features like real-time insurance verification, customizable templates, and integrated lab systems.
Supporting Telehealth
For practices prioritizing virtual care, DrChrono offers robust telehealth capabilities that are easy to deploy and manage. The platform’s mobile-first design (iPad/iPhone native app) allows providers to conduct remote consultations, access patient records on the go, and maintain continuity of care without being tied to a desktop environment. It also enables appointment reminders and secure communication with healthcare providers.
Billing and Revenue Cycle Management
DrChrono streamlines billing workflows by integrating coding, claims submission, and revenue tracking into one system. Practices that rely heavily on accurate financial reporting and streamlined billing processes find value in its built-in analytics and customizable financial dashboards. However, some users note limitations in report accuracy, so it’s best suited for teams with internal billing oversight.
Data-Driven Decision Making
With performance analytics and API access, DrChrono supports practices that want to monitor KPIs and customize their workflows. This makes it a good fit for data-driven environments where insights into patient volume, billing efficiency, and provider productivity are essential.
DrChrono User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Ease Of Use/User-Friendliness | Customer Support Responsiveness |
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Users consistently praise the platform for its intuitive design and ease of navigation, which simplifies daily clinical tasks. | A significant number of users express frustration with long wait times and unresolved support tickets. Users put it as: 'Customer support can be slow to respond to issues.' |
Integrated All-In-One Platform | System Performace Slowdowns |
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The combination of scheduling, charting, and billing in a single system is highly valued for streamlining practice workflow. As one user put it: 'I like that it is an all-in-one system for scheduling, charting, and billing.' Another mentioned: 'Having everything integrated saves us time and reduces errors.' | Reviews frequently mention occasional system slowdowns, bugs, or unexpected errors that disrupt workflow. |
Effective Mobile Functionality | Limited Customization Options |
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The users praise the mobile app for its charting capabilities and on-the-go access. | Some users feel the software lacks flexibility to adapt to their practice's specific workflow needs. As one user put it: 'I wish there were more options to customize templates for our specialty.' Another stated: 'The reporting features could be more robust and customizable.' |
Is DrChrono EHR Right For You?
If you are looking for an all-in-one medical healthcare platform offering EHR, revenue cycle management, and telehealth services, DrCHrono might be the right software. The software also meets all HIPAA compliance requirements. Along with this, the software is also ONC-certified, ensuring data is safe and secure.
Moreover, it is highly scalable and caters to medical practices of all sizes, ranging from smaller ambulatory clinics to larger hospitals and enterprises. DrChrono's pricing plans are customizable and flexible, so you can find a solution that offers value for money and is tailored to meet your needs and budget.
Furthermore, the vendor has announced its 2024 MIPS Assist Program, which offers one-on-one consultations designed to empower your practice to maximize MIPS reporting. This program helps you minimize penalties and optimize potential bonuses, ensuring you get the most out of your participation in the MIPS program.
Interested in learning more about DrChrono? Browse DrChrono EHR reviews or call us at (661) 384-7070 to discuss your specific needs.