The World Economic Forum predicts that by 2025, 97 million new jobs will be created, while 85 million will be lost due to technological advancements. This shift means some roles will disappear due to automation while others will evolve. As companies grow, staying ahead of these changes and focusing on reskilling and upskilling employees is becoming increasingly important.
To maintain a competitive edge, addressing the skills gap is essential. A skills gap analysis helps organizations know which skills and knowledge are currently missing in the workforce and which skills are important for their organization's performance. It provides insights into your workforce and highlights significant gaps.
But where do you start? In this blog, we’ll provide a free, easy-to-use skills gap analysis template and guide you through the process of conducting a skills analysis.
Skill gap analysis, also known as training gap analysis or competency gap analysis, is a process of identifying the disparity between the skills your employees already have and the skills they will need to meet your business goals. It will help you determine the areas where training or hiring is required to bridge the gap. Simply put, it helps companies understand the difference between where they are now and where they want to be.
To stay ahead in today’s ever-changing market, it’s important to have a clear understanding of your team’s skills and identify any areas that need development. To make the task easy for you, we have created a comprehensive ‘Skills Gap Analysis Template’. This tool will help you evaluate your workforce’s current capabilities and plan for future growth.
To illustrate how to use the Skills Gap Analysis Template, let’s consider a hypothetical scenario where a company is evaluating the skills of its sales team. Below is an example of how the template can be filled out:
Team | Sales | ||||
Skill/Competency | Skill Description | Required Skill Level | Current Skill Level | Skill Importance Level | Comments And Next Steps |
CRM Proficiency | Proficient in tracking interactions, managing leads, and analyzing sales metrics using CRM software |
4 |
3 |
5 |
Provide additional CRM training sessions and assign a mentor to improve proficiency |
Sales Analytics | Skilled in using software and methodologies to interpret sales data, predict trends, and set targets |
3 |
2 |
4 |
Enroll team members in a sales analytics course and schedule regular practice sessions |
Product Knowledge | Well-versed in product specifications and benefits, enabling effective communication of value to potential customers |
4 |
3 |
5 |
Conduct product knowledge workshops and create a product FAQ resource for quick reference |
Customer Service | Ability to handle customer inquiries, resolve issues, and ensure customer satisfaction |
4 |
3 |
4 |
Employees should participate in customer service training sessions |
Digital Marketing | Proficient in using digital channels to promote products and engage with customers |
3 |
2 |
5 |
Improve skills by enrolling them in a digital marketing course |
Negotiation Skills | Skilled in negotiating deals and contracts to achieve favorable outcomes |
4 |
3 |
5 |
Attending a negotiation skills workshop to enhance abilities |
By now, you must know that conducting a skills gap analysis is a vital step in ensuring your workforce remains competitive and well-prepared for future challenges. When you systematically identify and address skill gaps, you can enhance productivity, support strategic planning, and foster continuous employee development. With the help of the provided template, you can get started on evaluating your team’s capabilities and planning for their growth. Remember, a well-equipped team is key to staying ahead in today’s dynamic business environment.