Selecting a survey platform often becomes complicated once real business or product requirements enter the picture. If the survey customization features meet the criteria, there can be integration limitations with existing systems. Some tools focus on being easy to use but lack flexibility, which often means users end up creating workarounds and dealing with fragmented or disconnected survey reporting. 

Two popular tools address these challenges in their own ways: SurveyJS and SurveySparrow. 

SurveyJS and SurveySparrow both let businesses design and run surveys. SurveyJS is ideal for embedding surveys directly into websites or applications you already use. SurveySparrow takes a cloud-based approach, letting users build, send, and analyze surveys entirely within its platform. 

This SurveyJR vs SurveySparrow guide covers how these two platforms differ in core areas to help clarify which solution better meets specific survey needs. 

SurveyJS Vs SurveySparrow: At A Glance

Feature 

SurveyJS

SurveySparrow 

Survey And Form Creation 

JSON-driven survey creator with drag-and-drop builder, reusable schemas, and multi-framework support 

No-code builder with multiple question types, conditional logic, customizable themes, and mobile-friendly sharing 

Analytics And Reporting

Dashboard component with interactive charts, multilingual support, filtering, sorting, and CSV/Excel/PDF export (requires license) 

Built-in analytics with real-time reports, customizable dashboards, multiple chart types, and AI-powered sentiment analysis 

Integration

Client-side library integrates via JSON objects and custom backends, offering full control, but requires developer setup 

Pre-built integrations with HubSpot, Salesforce, Slack, MailChimp, Intercom, plus API/webhook support 

Branding And Customization 

Complete CSS control with Theme Editor, custom themes, and programmatic visual modifications 

White-labeling, custom domain, logos, fonts, and advanced CSS styling options 

Export And Offline Support 

Exports to CSV, XLSX, PDF, and fillable PDFs, with offline collection possible via local storage workflows 

Mobile offline survey app with auto-sync and exports to CSV, XLSX, SPSS, PDF 

Data Control And Security 

Self-hosted with complete control over data storage, access, and backend performance, ensuring HIPAA/GDPR compliance 

Cloud-hosted with AES-256 encryption, SOC 2 Type II, ISO 27001 compliance, role-based access, and customer data control 

What Is SurveyJS?

SurveyJS is an open-source JavaScript library that lets developers embed fully customized surveys and forms directly into their apps, portals, or internal systems. Because everything runs in the codebase, users can have complete control over design, functionality, and behavior.

It is particularly popular with teams that require surveys to be seamlessly integrated with their existing systems, or that need specific ways to handle data. The library supports complex logic, skip patterns, and various question types. This makes the software ideal for technical projects where the users need surveys that do exactly what they want without platform limitations. 

Unique Features Of SurveyJS 

  • JSON‑Driven Form Architecture: SurveyJS stores surveys and forms as JSON schemas, which allows developers to define, modify, and version-control forms programmatically. This makes surveys easy to reuse, update, and integrate into apps 
  • Fully Programmatic Conditional Logic: The platform lets developers set rules in code, so survey questions change dynamically based on previous answers. This helps create adaptive surveys for each respondent 
  • PDF Generator Library With Fillable Output: This feature lets surveys be exported as fillable PDFs, keeping all questions and layout intact. It allows respondents to complete them offline or print them for records 

Pros And Cons Of SurveyJS 

Pros 

  • Easy to design a questionnaire and build logic 
  • Highly customizable and flexible survey implementation 
  • Versatile library for enterprise survey needs 

Cons 

  • Documentation sometimes feels lacking for deep customization 
  • License updates are available for a short period 

What Is SurveySparrow?

SurveySparrow is a cloud-based survey platform designed around a conversational, chat-like experience rather than traditional forms. It manages everything from customer feedback and employee engagement to market research through an interface that helps increase the completion rates.

Users can take advantage of features like recurring surveys, multi-channel distribution, and real-time analytics, all built into the platform. SurveySparrow caters to businesses looking for ready-made survey solutions without the need for a developer. With its automation and integrations, survey teams can easily collect feedback and turn it into actionable insights. 

Unique Features Of SurveySparrow 

  • Video Surveys And Multimedia Integration: SurveySparrow lets users embed videos in survey questions and use video backgrounds to make surveys more engaging and visually appealing. It also allows the capturing of video responses to ensure more authentic feedback 
  • Ticket Management: The platform can automatically convert survey responses into tickets or tasks, which makes it easier for teams to track and follow up on feedback directly. This is particularly helpful in closing the feedback loop and streamlining issue resolution 
  • Bell Curve: This feature plots assessment or survey results collected from participants on a bell-shaped distribution chart. It highlights averages, outliers, and overall spread. It proves helpful in identifying top performers, skill gaps, and areas needing improvement 

Pros And Cons Of SurveySparrow 

Pros 

  • User‑friendly User Interface (UI) simplifies dashboard navigation 
  • Allows anonymous conversational feedback collection 
  • Helpful for customer outreach and engagement 

Cons 

  • Cannot create separate links for sharing on different sites 
  • Requires expert tech skills for some features 

SurveyJS Vs SurveySparrow: Key Features Comparison

Survey And Form Creation

SurveyJS provides a powerful, JSON-driven form and survey creator that can be embedded into applications using its Survey Creator interface. It offers drag-and-drop form building and generates reusable JSON schemas that can be rendered anywhere through its ‘Form Library’. Developers get full control over structure, logic, and presentation, with support for React, Angular, Vue, and vanilla JS.

SurveySparrow, on the other hand, features a no-code, easy-to-use survey builder that lets users create surveys, forms, and polls in minimal time. It supports multiple question types, uses skip logic and display logic, conditional branching, and customizable themes to make surveys engaging and interactive. Users can preview, style, and share surveys instantly via email, social links, or embedded forms. The designed surveys are mobile-friendly and made for higher response rates.

Winner: SurveyJS takes the lead because it provides both a visual survey creator and a deeply customizable developer-integrated form system. It can be embedded into apps and controlled via JSON schemas, thereby offering more creation flexibility.

Analytics And Reporting

SurveyJS Dashboard provides a dedicated component for visualizing survey data. It offers real-time, interactive charts and tables, with filtering, sorting, and drag-and-drop chart rearrangement. The platform also supports multilingual dashboards, which help group survey results by language and allow users to switch views using a language filter.

Other than that, users can choose between Plotly Gauge Charts, Bar Charts, Pie Charts, and Word Bubble charts, and export responses to CSV, Excel, or PDF formats. However, the Dashboard requires a separate commercial license.

As for SurveySparrow, it includes comprehensive analytics built into the platform. The software provides real-time analysis with cross-tabulation capabilities to compare responses across different questions. The platform features customizable executive dashboards with multiple chart types, including vertical bars, horizontal bars, stacked, journey, and line charts. The standout feature is SurveySparrow's AI-powered ‘CogniVue’ tool, which automatically categorizes responses by sentiment and analyzes open-ended feedback.

Winner: SurveySparrow is the winner here, as it offers ready-to-use analytics and reporting features within the platform, including filters, visual dashboards, scheduling, and export options. These make it ideal for non-technical users.

Integration Capabilities

With SurveyJS, users enjoy maximum integration flexibility as a client-side library. It can be connected to backend systems (REST APIs, custom data stores, server frameworks) because it outputs surveys as JSON objects that developers can send to their own servers and databases.

The platform works with any server and database setup, giving teams full control over data flow. That said, SurveyJS itself handles only frontend functionality, so developers need to take care of backend integration for data storage and processing.

Alternately, SurveySparrow offers ready-to-use integrations and API access. Users can integrate with business applications through SurveySparrow API and webhooks. They can also directly connect with platforms like Zendesk, HubSpot CRM software, Slack software, Intercom, Salesforce, and MailChimp software. The platform supports both incoming and outgoing webhooks with authentication options, including Basic Authentication and OAuth, and implements a rate limit of 5000 occurrences per day for each webhook.

Winner: SurveySparrow is the clear winner here as it provides pre-built integrations with popular platforms and straightforward API/webhook setup. This makes it immediately functional for business users.

Branding And Customization

Full visual customization is possible with SurveyJS using its Theme Editor. It uses CSS variables to specify colors, fonts, sizes, layout, and dark/light modes, with 40 different theme variations available out of the box. Themes come as JSON objects used directly by the form library. Moreover, Developers can assign custom CSS classes to specific survey elements, modify UI variables programmatically, and dynamically switch themes in applications.

On the other hand, SurveySparrow offers white-labeling and theme customization options. Users can personalize surveys with custom CSS, add logos and fonts, and remove SurveySparrow branding for a fully branded experience. The platform offers an ‘Advanced Styling’ editor for CSS customization of fonts, progress bars, backgrounds, and buttons.

Winner: SurveyJS clearly comes out on top because it offers deeper customization with complete CSS control, Theme Editor integration, and the ability to modify every visual aspect without platform branding restrictions.

Export And Offline Support

SurveyJS lets users export survey results to common formats like CSV, XLSX, and PDF through its dashboard and form libraries. Users can also turn surveys into fillable PDF forms using the PDF Generator library. Because SurveyJS is embedded directly into applications, developers can set up offline data collection by storing responses locally and syncing with the server when connected. However, there is no built-in offline collection UI provided out of the box - developers must build it.

As for SurveySparrow, it provides mobile offline survey collection and standard export formats. The Offline Survey App works on Android and iOS and automatically syncs feedback when internet connectivity returns. Users can export survey responses in CSV, XLSX, and SPSS formats, and download reports as PDF for offline analysis.

Winner: SurveyJS wins this comparison simply because it has superior offline functionality with complete local-first operation and comprehensive PDF generation capabilities that go beyond SurveySparrow's mobile app-based offline solution.

Data Control And Security

SurveyJS prioritizes complete data ownership through self-hosting. Using the software, organizations can run surveys and store responses entirely on their own infrastructure, giving them full control over data flow without relying on third parties. The platform is client-side only, meaning it never stores or sends data to external services. Being self-hosted also lets organizations set up their own security and access policies and configure caching, load balancing, and database performance. This architecture ensures full compliance with regulations like HIPAA and GDPR.

However, SurveySparrow follows industry-standard data protection practices, including encrypting data both in transit and at rest on secure cloud servers. The platform is compliant with major frameworks like SOC 2 Type II and ISO/IEC 27001, and supports privacy laws, like GDPR. Moreover, customers retain full ownership of their survey data, with the right to edit, delete, or transfer it under their control. It also offers features like secure login, network security, device limits, and activity monitoring.

Winner: SurveyJS delivers absolute data control and security through complete self-hosting, which eliminates third-party data access; hence, it stands as a clear winner.

How Much Does SurveyJS Cost Compared To SurveySparrow?

SurveyJS Pricing 

SurveyJS offers different pricing plans based on business size and required features. The plans include:

  • Essential: Free 
  • Basic: 
    • License: $579 (once/developer) 
    • Renewal: $229 (for 12 months) 
  • PRO: 
    • License: $1,039 (once/developer) 
    • Renewal: $419 (for 12 months) 
  • Enterprise: Starts at $2319 

Disclaimer: The pricing is subject to change. 

SurveySparrow Pricing 

SurveySparrow provides flexible pricing plans tailored to teams of all sizes. For its survey offerings, the plans are billed quarterly, giving organizations the option to choose what fits their needs. They also offer a 14-day free trial on exclusive features.

Free Plan: $0 

For Individuals

  • Basic: $39/month 
  • Starter: $59/month 

For Teams 

  • Business: $149/month 
  • Professional: $399/month 
  • Enterprise: Custom pricing 

The vendor also offers CX Suite (starting at $399/month), Documents (from $49 per 100 documents), and custom-priced options, which include Brand (Reviews & Social), 360 Assessment, and the Full Suite. 

Disclaimer: The pricing is subject to change.

SurveyJS Vs SurveySparrow – Who’s The Winner?

Based on the comprehensive comparison, SurveyJS stands out for organizations that need technical control, customization, and absolute data security. It excels in branding flexibility, offline capabilities, and complete data ownership through self-hosting. Even more, developers get unmatched control over survey implementation, with the ability to customize every detail without being limited by the platform. 

While SurveySparrow offers the convenience of a no-code builder and ready-made integrations, it can’t match SurveyJS’s level of flexibility and control. Hence, organizations with development resources looking for a survey solution that bends to their needs rather than forcing them to adapt, SurveyJS is the clear choice.