Overview
Level up your feedback collection and management with SurveySparrow, the state-of-the-art experience management platform. Simplify the process of importing contacts and effectively organize them into customized lists. Gather, analyze, and respond to user feedback seamlessly, all within a centralized dashboard.
Overall Rating
Based on 9 users reviews
4.4
Rating Distribution
Positive
89%
Neutral
11%
Negative
0%
Starting Price
Custom
SurveySparrow Specifications
Employee Information Management
Recruitment and Applicant Tracking
Performance Management
Attendance and Time Tracking
What Is SurveySparrow?
Overview
SurveySparrow is a cloud-based experience management platform for businesses to collect, inspect, and follow up on user feedback in real time. The centralized dashboard provided by the software enables users to import contacts and efficiently arrange them into tailored lists using criteria such as job titles, geographical location, and age groups. Key features include reporting, conversational forms, custom workflows, audience management, video surveys and more.
Survey Sparrow Pricing
SurveySparrow software offers customizable pricing options that can be tailored according to the size and requirements of an organization. It offers individual pricing plans for various features
Surveys
- Basic: $39/user/month
- Starter: $59/user/month
- Business: $149/month (quarterly)
- Professional: $399/month (quarterly)
- Enterprise (Custom Pricing)
- CX Suite (NPS, CSAT, CES)
- Professional: $399/month (quarterly)
- Enterprise (Custom Pricing)
Reputation
- Free
- Starter: $99/user/month
- Ticketing
- Free
- Starter: $12/user/month
360 Assessment
- Performance (Custom Pricing)
Full Suite
- Platform (Custom Pricing)
Disclaimer: The pricing is subject to change.
SurveySparrow Integrations
SurveySparrow integrations include:
Who Is SurveySparrow For?
SurveySparrow is suitable for businesses of all sizes and caters to the following industries:
- Healthcare
- Agencies
- Education
- Hospitality & Travel
- Market research
- Saas startup programs
Is SurveySparrow Right for You?
SurveySparrow is a valuable tool for businesses looking to enhance their customer experience and improve their bottom line. With SurveySparrow, users can effortlessly distribute tailored surveys to specific audiences through intuitive sharing buttons. These surveys can be seamlessly shared across various platforms including web, mobile, social media, and email, facilitating seamless and efficient collection of feedback.
Still not sure about the software? We recommend reading SurveySparrow reviews or you can contact our customer support team at (661)384-7070 for more guidance.
SurveySparrow Features
The reporting module allows users to analyze data and gain real-time insights. It enables users to filter responses based on questions, answers, survey share method, degree of completeness, and more. It identifies trends quickly and allows companies to look for loopholes.
Ticket management lets users create tickets for different tasks, assign them to team members or departments, and organize them based on criteria such as priority, status, or type. It also enables users to prioritize tickets based on urgency, ensuring that critical issues are addressed first.
The automation and workflows feature allows users to extend capabilities using workflows, APIs, webhooks, and integrations. HR managers can connect with their everyday applications, create efficient workflows, and automate business processes.
Audience management helps teams manage their audience lists efficiently, save time, and improve survey targeting and distribution. It enables users to import contacts easily, create custom lists, and control survey distribution and access, helping them make better decisions based on targeted survey responses.
With this feature, users can embed videos directly into their surveys, adding a dynamic element to the questionnaire. This is particularly useful for capturing attention, explaining complex concepts, or showcasing products and services. These enhance respondent engagement but also enable businesses to convey information in a more personalized and compelling manner.
Conversational forms take the survey experience to the next level by adopting a chat-like interface. Instead of the conventional linear format, respondents interact with the survey as if they were having a conversation. This approach leads to higher completion rates as it feels more natural and less tedious for participants.
