Last Updated
Overview
Aldelo Express POS is a cloud-native system designed to manage restaurant and bar operations. Although users report occasional software instability, it offers a comprehensive range of hospitality-specific features and an intuitive interface that simplifies staff training. All in all, it provides a complete toolkit for order and payment management.
Overall Rating
Based on 3 users reviews
2
Rating Distribution
Positive
33%
Neutral
0%
Negative
67%
Starting Price
Custom
Aldelo Express POS Specifications
- Sales Orders
- Sales Tracking
- Customer Management
- Delivery Planning And Scheduling
What Is Aldelo Express POS?
Aldelo Express POS is a cloud-based Point of Sale (POS) system designed for food and beverage businesses. It functions as a complete operational ecosystem, providing tools to streamline service from order entry to payment processing. The platform supports complex order modifications to ensure accuracy and integrates with Kitchen Display Systems (KDS) to improve communication between front-of-house and kitchen staff. Its mobile capabilities allow for tableside ordering and payments on both iPad and Android devices.
Aldelo Express POS Pricing
The software offers the following pricing plan:
- SaaS: $99.00/month (flat rate)
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Aldelo Express POS Integrations
The platform integrates with several third-party applications and systems, such as:
- DoorDash
- Uber Eats
- QuickBooks
- Restaurant365
- MarginEdge
- Wisk
Who Is Aldelo Express POS For?
Aldelo Express POS is ideal for the hospitality sector, serving:
- Full-service restaurants
- Bars and pubs
- Food trucks
- Coffee shops
- Buffet
- Counter retail
- Fine dinning
Is Aldelo Express POS Right For You?
Businesses facing challenges with order accuracy, payment security, and operational efficiency may find Aldelo Express POS to be a suitable solution. The system is built to be Payment Card Industry Data Security Standard (PCI DSS) compliant, utilizing tokenization to secure cardholder data for both in-person and online transactions. Its use of AI for menu building and facial recognition for staff logins helps reduce manual errors and enhance security, allowing managers to focus on customer service.
Still doubtful if Aldelo Express POS software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Aldelo Express POS Features
Automated Tip Adjustment
The ‘Tip Adjust Automation’ service automatically validates and corrects tip or total values before transactions are finalized. This helps maintain guest check accuracy, minimize chargeback risks, and streamline the closeout process, leading to smoother restaurant operations.
AI-Powered Menu Builder
The ‘Aldelo Express AI Menu Builder,’ part of Aldelo Express POS features, digitizes physical menus by scanning them with iPad POS cameras. It captures item names, prices, and descriptions, suggests menu groups, and streamlines setup or updates, helping restaurants save time and reduce errors.
Integrated Payment And POS Services
‘Aldelo Pay’ module works seamlessly with Aldelo Express Cloud POS, supporting a wide range of payment methods including credit, debit, contactless, QR codes, and digital wallets. Paired with cloud-based reporting and dashboards, it helps businesses streamline operations and monitor sales performance in real time.
Pros And Cons of Aldelo Express POS
Pros
Enables easy menu item customization
Offers an intuitive interface with minimal training
Connects front-of-house and back-of-house easily
Cons
Reports could offer more detailed options
Some tasks require repeated screen clicks
Aldelo Express POS Reviews
Total 3 reviews
2
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars67%
Share your experience
Elad m.
Health, Wellness and Fitness, 101-500 employees
More than a year
“outdated platform and terrible support”
Pros
I honestly don't have anything positive to say and I genuinely gave it a fair try.
Cons
Customer service was poor, canceling was nearly impossible and the staff came across as rude. On top of that, the platform feels very outdated, is missing features, costs too much and locks you into a very long commitment.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Hiro T.
Restaurants, 101-500 employees
Free trial
“Affordable option”
Pros
Back when we tried the free trial, it was running on both iPad and Android which gave us some flexibility. One thing that made it appealing was being able to purchase our own hardware instead of being locked into theirs so the overall cost came out lower than systems like Toast and similar options.
Cons
The feature set was still pretty limited although they were continuing to add more. Since it is cloud-based, there is no real backup if your internet goes down. The printer also needs to be ethernet-based and I am still not sure how well it would hold up in a very busy environment since there is no print server.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Albi G.
Restaurants, 11-50 employees
More than a year
“Worst experience with it”
Pros
Basic order entry service was available and it worked for about a year, aside from there were daily crashes.
Cons
It's become pretty clear that the development team can't keep pace with the operating system. Every time there's an upgrade, the software starts slowing down and crashing. I've used it for 8 years and at this point, it's finally time to move on.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Frequently Asked Questions
What other apps does Aldelo Express POS integrate with?
The platform integrates with several third-party applications and systems, including DoorDash, Uber Eats, QuickBooks, Restaurant365, MarginEdge, and Wisk.
What types of Aldelo Express POS price plans are available?
The software offers a SaaS plan at $99.00/month (flat rate). Contact us to request a personalized Aldelo Express POS cost quote based on your institution's requirements.
Who are the typical users of Aldelo Express POS?
Aldelo Express POS is ideal for the hospitality sector, serving full-service restaurants, bars and pubs, food trucks, coffee shops, buffets, counter retail, and fine dining establishments.
Does Aldelo Express POS offer an API?
Yes, Aldelo Express POS offers an API.
Does Aldelo Express POS have a mobile app?
Yes, Aldelo Express POS offers a mobile app for both Android and iOS users.
What language does Aldelo Express POS support?
The software supports English and Spanish.
What level of support does Aldelo Express POS offer?
The platform provides support via a ticket-based system, email, chat, phone, FAQs, and a ‘Merchant Portal.’