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Overview
eHopper combines payment processing, inventory control, and customer tools into a single POS platform designed for small businesses. While it may not be ideal for large-scale operations, it stands out for its affordability and ease of use. Overall, it’s a practical choice for small retailers seeking a straightforward, reliable POS system.
eHopper Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Management
What Is eHopper?
eHopper is a cloud-based Point-of-Sale (POS) system designed to provide small businesses in the retail and food service sectors with an all-in-one operational hub. It streamlines core business functions by combining integrated payment processing with real-time inventory tracking, helping owners reduce manual errors and manage sales from a single platform.
The system is engineered to address the common pain point of disjointed operations, offering a centralized solution for managing transactions, stock levels, and customer data.
eHopper Pricing
Businesses can choose from the following eHopper price plans:
- Essential Plus - $14.99/month (1 license)
- Freedom - $24.99/month/license
- Restaurant - $29.99/month/license
- OmniChannel - $39.99/month/license
Disclaimer: The pricing is subject to change.
eHopper Integrations
The software supports integration with various platforms, such as:
- QuickBooks
- UberEATS
- Fiserv
- DoorDash
- Grubhub
Who Is eHopper For?
eHopper is ideal for a wide range of industries and sectors, including:
- Hospitality
- Retail
- Salon
- Fashion and apparel
Is eHopper Right For You?
eHopper is an excellent choice for new and budget-conscious small businesses in the retail and food service sectors that require core operational tools without a significant financial outlay. Its standout feature is the cash discount program, which offers a powerful method for eliminating credit card processing fees entirely.
For businesses prioritizing a simple, award-winning, all-in-one system over advanced analytics, eHopper presents a compelling solution.
Still doubtful if eHopper is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
eHopper Features
Integrated Payment Processing
The system accepts diverse payment types, including EMV chip cards, EBT, and contactless options like Apple Pay. Businesses can use eHopper’s processing with a cash discount program or integrate their existing merchant services, providing flexibility in managing transaction costs.
Order Management
This feature allows businesses to manage various order types like quick sale, takeout, drive-thru, and delivery. It enables staff to store customer information with each order and monitor its status step-by-step until fulfillment, ensuring all special requests are met.
Customer Management
eHopper helps businesses build and maintain a customer database by capturing information during transactions. It allows for easy searching and editing of profiles, providing access to purchase histories to personalize service, receipts, and email marketing campaigns for repeat business.
Inventory Management
This feature provides real-time visibility into stock levels, allowing businesses to manage departments, categories, prices, and quantities effectively. It supports tracking for all store assets, including returns and exchanges, and sends low-stock alerts to help prevent stockouts and optimize purchasing.
Pros And Cons of eHopper
Pros
Flexible device compatibility
Easy setup, especially for KDS displays
Responsive to feedback and supportive of business needs
Cons
Limited customization options
Lacks advanced reporting and analytics capabilities
eHopper Reviews
Total 23 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars17%
3
Stars9%
2
Stars9%
1
Stars13%
Share your experience
Nadine S.
Food & Beverages, 1-10 employees
More than a year
“Flexible and affordable setup”
Pros
I used eHopper for about a year and I'd say the biggest advantages for me have been the competitive pricing and the flexibility in how the software can be used. Being able to run it on my own devices was especially helpful and it made setting up our KDS displays much more convenient. I also appreciate that they listen to feedback and make changes to their service in ways that actually support my business.
Cons
Their range of printers, scanners and handheld devices feels pretty limited. We also had issues with the terminal being unreliable at times. To their credit they have been working on fixing that problem.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Warren W.
Restaurants, 1-10 employees
More than a year
“responsive support”
Pros
Really detail-oriented support. Their support team did an excellent job pinpointing my issue and providing a viable solution.
Cons
Communication was handled through email instead of phone or online chat which I thought was a little odd.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Gencho T.
Retail, 1-10 employees
More than a year
“updates slow down inventory work”
Pros
It's reasonably priced and backed by helpful support.
Cons
The new back-office updates made inventory take me twice as long to complete. That change has had a noticeable effect on my workflow because a task that used to take less time now requires more effort. It's the kind of update that can make a routine inventory process feel unnecessarily drawn out.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Frequently Asked Questions
Does eHopper offer a mobile app?
Yes, eHopper offers a mobile POS app for Android tablets on the Google Play Store and for iPads on the Apple App Store.
Who are the typical users of eHopper?
eHopper features are used by businesses across various industries and sectors, such as hospitality, fashion and apparel, retail, and salon.
Does eHopper offer an API?
Yes, it offers an API.
What languages does eHopper support?
eHopper software supports English, French, Spanish, German, and Russian languages.
What level of support does eHopper offer?
eHopper offers support via phone, email, and chat.
What types of pricing plans does eHopper offer?
The vendor offers multiple eHopper price plans, including Essential Plus ($14.99/month), Freedom ($24.99/month), Restaurant ($29.99/month), and OmniChannel ($39.99/month). Get in touch for a tailored eHopper cost estimate.
What other apps does eHopper integrate with?
eHopper integrates with platforms such as DoorDash, Fiserv, and QuickBooks.