Last Updated
Overview
GoTab is a restaurant commerce platform designed to streamline operations through mobile and server-based ordering. Although some users note that the feature documentation could be more detailed, the platform provides strong tab management flexibility and direct guest-to-kitchen communication. Overall, the platform supports a modern, hybrid service model for operational efficiency.
Overall Rating
Based on 14 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
GoTab POS Specifications
- Sales Orders
- Sales Tracking
- Customer Management
- Productivity Tracking
What Is GoTab POS?
GoTab is a retail Point-of-Sale (POS) system for hospitality businesses. It combines mobile ordering, a kitchen display system, and self-service kiosks to create a flexible guest experience. Key features include app-less QR code ordering, which allows patrons to place orders and pay from their phones, and advanced tab management that lets guests open, share, and split tabs without server assistance, simplifying group payments and improving service speed.
GoTab POS Pricing
The software provides a tiered pricing structure to accommodate various business needs. The offered plans are as follows:
- Basic: $15/month
- Pro: $99/month
- Sync (Cloud & On Premises): $229/month
Furthermore, add-on features are available for interested users.
Disclaimer: The pricing is subject to change.
GoTab POS Integrations
The platform integrates with several third-party applications and systems, such as:
- 7shifts
- Shopify software
- Stripe
- DoorDash
- Klaviyo
- Restaurant365
- Uber Eats
Who Is GoTab POS For?
GoTab is ideal for the hospitality sector, serving:
- Restaurants
- Breweries
- Food halls
- Hotels and resorts
- Entertainment venues
- Bars
- Country clubs
- Stadiums
Is GoTab POS Right For You?
Businesses managing complex hospitality environments often struggle to unify guest ordering, payment, and back-of-house operations without causing service friction. GoTab addresses this by providing a flexible commerce platform that blends traditional server interactions with modern, guest-led mobile ordering. Its open architecture allows for integration with existing property management and event systems, creating a more cohesive operational workflow. This structure is designed to improve order accuracy, increase check sizes, and enhance the overall guest experience.
Still doubtful if GoTab POS software is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
GoTab POS Features
Manager Dashboard And Mobile App
GoTab POS features a ‘Manager Dashboard’ and a ‘GoTab Manager’ mobile app that centralize menu management, scheduling, inventory, payments, and analytics. Compatible with multiple devices and hardware, it provides real-time insights and flexible tools, helping restaurant managers oversee operations efficiently and make informed decisions.
Streamlined Kitchen Workflow
The software’s Kitchen Display System (KDS) streamlines back-of-house operations by organizing orders in real time, improving communication, and reducing errors. With color-coded prep times, ticket monitoring, and messaging tools, it keeps service efficient and coordinated, helping teams deliver accurate meals more quickly.
Flexible POS Platform
GoTab’s cloud-based POS system supports handheld, mobile, and stationary devices, enabling seamless order management and payment processing. With features like shared tabs, loyalty programs, and inventory tools, it simplifies operations and strengthens customer engagement while maintaining flexibility across service models.
Self-Ordering Kiosks
The platform’s self-ordering kiosks let guests manage their own orders, reducing wait times and labor costs while improving accuracy. With real-time SMS updates, intuitive menu navigation, and seamless payment options, they streamline service and support higher order volumes for busy or large-scale venues.
Pros And Cons of GoTab POS
Pros
Provides seamless integration across multiple vendors
Offers responsive support through multiple channels
Ensures accuracy of guest-entered orders
Cons
Tab setup and cashing out can be slow occasionally
UI could be more user-friendly
GoTab POS Reviews
Total 14 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Jason S.
Food & Beverages, 101-500 employees
More than a year
“Handy manager app”
Pros
Using the manager app from my own devices has been really convenient and the overall setup is very user-friendly. Customer support has been excellent as well, with a team that responds quickly and is always helpful.
Cons
A couple of reporting areas could use some improvements, though those are more tied to our particular needs and revenue streams.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chris C.
Hospitality, 101-500 employees
More than a year
“Top-notch support team”
Pros
After 25 years in the business this is some of the best customer support I've dealt with. The manager portal is also easy to explore.
Cons
The cash handling process can feel difficult and a bit confusing depending on the type of business you run. Thankfully 99% of our transactions are by credit card or tap to pay so it doesn't affect us much.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Amber T.
Food & Beverages, 11-50 employees
More than a year
“helpful clear reporting”
Pros
The support team responds quickly and is genuinely helpful any time we need assistance. Menu management is easy and the reports are simple to pull up and understand. Overall it's a really strong system for running a food hall with multiple operators.
Cons
One inconvenience is that the printer connections need an onboarding specialist to get everything set up. That can turn into a problem if no one is available during a busy shift so it takes some advance planning. Also, the ordering platform layout gets a bit difficult to navigate when you have 20+ restaurants all in one place.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does GoTab POS have a mobile app?
Yes, GoTab POS offers a mobile app for both Android and iOS users.
What other apps does GoTab POS integrate with?
The platform integrates seamlessly with third-party applications and systems, including 7shifts, Shopify, Stripe, DoorDash, Klaviyo, Restaurant365, and Uber Eats.
Who are the typical users of GoTab POS?
GoTab is ideally suited for the hospitality sector, serving restaurants, breweries, food halls, hotels and resorts, entertainment venues, bars, country clubs, and stadiums.
What language does GoTab POS support?
The software supports English and Spanish.
What types of GoTab POS price plans are available?
The software offers a tiered pricing structure designed to suit different business needs, with the following plans available: Basic priced at $15/month, Pro at $99/month, and Sync (Cloud & On-Premises) at $229/month. Add-on features are also available. Contact us to request a personalized GoTab POS cost quote based on your institution's requirements.
What level of support does GoTab POS offer?
The platform provides support via a ticket-based system, email, phone, FAQs, and guides.
Does GoTab POS offer an API?
Yes, GoTab POS offers an API.