7shifts: Pricing, Free Demo & Features

Name: 7shifts
Rating: 4.7 (35 reviews)

Last Updated Sep 9, 2026

Reviewed by

Ali Gohar

Key Takeaways

Generated from the text of customer reviews

7shifts is a workforce management solution that is especially designed for restaurant operators. Its scheduling, tip management, and team communication feature are well received by users, but there have been some reports of login issues. Its recent release introduced a refreshed web dashboard, powered by AI to provide operational insights, a new feature for custom schedule publishing, and free beta access to employee training tools.

Our Verdict

7shifts is tailored for restaurants and hospitality businesses that want to schedule employees and manage their labor costs. Smaller businesses may find it a little expensive, but its features are worth it. We recommend it for restaurants looking for an all-in-one system to replace disconnected tools.

Overall Rating

Based on 35 users reviews

4.7

All Reviews

Rating Distribution

Positive

97%

Neutral

Negative

Starting Price

$44.99

per location per month

Product Snapshot

7shifts Manage your Restaurant with One Versatile App

7shifts Specifications

Employee Information Management
Recruitment and Applicant Tracking
Performance Management
Attendance and Time Tracking
Employee Onboarding
Training and Development
Benefits Administration
Compensation Management
Employee Self-Service Portal
Workforce Analytics

View All Specifications

What Is 7Shift?

7shifts is a cloud-based workforce management solution for hospitality businesses. It helps teams schedule their employees, communicate with them, and manage their labor costs. The platform also features labor forecasting, tip management, and employee retention features. These tools are all part of the same system, which helps alleviate the administrative burden.

What Is 7shifts Best For?

One of the key features of 7shifts is its labor cost forecasting suite. With this feature, restaurant owners can sync their point-of-sale (POS) system to 7shifts. This helps them match the number of employees to the anticipated demand and adjust their workforce accordingly to lower expenses based on sales forecasts.

Managers can also review sales data to learn something that will help them avoid overstaffing or understaffing. This assists in establishing labor targets and budgets for each department.

How Much Does 7shifts Cost?

7shifts' price starts at $44.99/month/location for its Essentials plan. Suitable for up to 30 employees, it comes with many features, such as advanced scheduling, team messaging, and a basic time clock. Other plans include:

Pro: $89.99/month/location
Premium: $149.99/month/location

There’s also a free plan called Comp that covers up to 15 employees. A 14-day free trial is available as well.

Besides the monthly subscription costs, users are recommended to budget for additional charges, including:

Tip Management: $49.99/month/location
Manager Log Book: $14.99/month/location
Task Management: $12.99/month/location
Employee Onboarding: $2.99/onboarding package

Users generally view 7shifts as reasonably affordable, especially for small restaurants using its free Comp plan or entry-level plan. However, an increase in pricing is a common concern for restaurants with multiple locations or those needing advanced features.

Get in touch with us for a custom 7shifts cost quote.

Disclaimer: The pricing is subject to change.

7shifts Integrations

7shifts supports integration with different third-party systems, including:

How Does 7shifts Work?

Here's how you can navigate the dashboard after you have logged into the system:

Head to the homepage to access key features like scheduling, team communication, and reporting
Use the scheduling tool to set shifts for your employees, ensuring optimal staffing
Link your POS system to forecast sales and labor costs
Track time and attendance when employees clock in and out using the app
Use in-app messaging for seamless communication with your team
Generate reports to analyze labor costs, sales data, and employee performance

You can also schedule a free 7shifts demo and learn more about its functionality.

Who Is 7shifts For?

Businesses across the hospitality sector can benefit from 7shifts. These include:

Independent restaurants
Food chains
Cafes and coffee shops
Bars and pubs
Quick-service restaurants (QSRs)
Food trucks
Catering services

7shifts Use Cases

Based on our assessment of 7shifts features, we have identified several situations where the platform can work:

Multi-Unit Franchise Groups Standardizing Scheduling Across Stores:

Franchise operators with multiple stores may experience issues related to inconsistent scheduling practices across stores. 7shift provides a unified, consistent scheduling process for all locations of multi-unit operators. This uniformity simplifies the staff training and usage of the platform, irrespective of the store they are working in. This helps build employee engagement through a system that's familiar and predictable throughout the organization.

Cafés Managing Time-Off Requests Across Locations

Many café owners with multiple locations use paper time-off slips, which are prone to being misplaced and are difficult to track from one location to another. 7shifts eliminates this by enabling time-off requests and approvals within the app. This allows managers to see all time-off requests in one place. This also provides them with increased visibility into their labor operations on a day-to-day basis at all of their locations and allows them to track compliance requirements at the state level, which may differ from location to location.

Full-Service Restaurants Handling Student and Part-Time Availability

Full-service restaurants often employ students and part-time staff whose availability changes frequently around school schedules, exams, and other commitments. When they track the shift timings and schedules via different documents, more than one spreadsheet, or informal notes, it tends to cause errors and disrupt the system with missed shifts. 7shifts consolidates all employee availability into a single system. This way it gets easier for managers to build schedules that respect each person's constraints, reduce scheduling conflicts, and cut down on the manual back-and-forth needed to confirm who can work when.

Bars and Breweries Tracking Labor Costs and Lateness

Bars and breweries typically operate on thin margins, making labor cost control a priority alongside day-to-day staff communication. 7shifts offers messaging, scheduling, and labor spend tracking in one platform. By doing so, it reduces the time managers spend juggling separate tools or manual processes. Operators can use it to meaningfully cut down weekly administrative work, while also gaining a clearer way to monitor employee lateness and maintain basic HR records without relying on disconnected spreadsheets or paper logs.

Is 7shifts Right For You?

Do you struggle with creating schedules that align with fluctuating demand, leading to overstaffing or understaffing, lost profits, and inefficient business operations? If yes, 7shifts may give an all-in-one solution to your problem.

It is designed to help restaurant owners schedule, organize, and pay their workforce in one system. The platform follows industry regulations, including ISO, IEC 27001, PCI-DSS for cardholder data protection, and SOC compliance, ensuring high security and operational integrity.

If you are still not sure whether 7shifts is the right solution for your requirements, we are here to assist you. Contact us at (661) 384-7070, and we will guide you to make a well-informed decision.

7shifts Features

Scheduling

7shifts enables HR managers to create schedules based on labor targets and projected sales while allowing employees to offer up, trade, or claim open shifts. The platform is designed to reduce scheduling conflicts with shift-swapping features, staff availability requests, and tracking.

See How It Works

Team Communication

7shifts features an in-app messaging system for team updates, announcements, and one-on-one communication. Shift managers can send automated SMS reminders for new schedules, shift pool requests, and time off alerts through the 7shifts mobile app. Additionally, managers can track task completion and see who has read announcements, ensuring seamless communication across teams.

See How It Works

Time Clocking

The platform integrates its time-tracking features with POS and payroll systems to track clock-ins and clock-outs, helping businesses stay labor-compliant. It prevents early clock-ins or overtime without manager approval and then exports approved punches to payroll, streamlining whole HR processes. Additional features include editing time punches, tracking wages for different roles, and managing PTO and sick time.

See How It Works

Tip Management

7shifts software offers advanced tip management tools for automated calculation, division, and taxation of collected tips, ensuring fair distribution between teams. It also provides mobile tip-earning reports for employees and integrates them with payroll for payment.

See How It Works

Labor Compliance

The platform automates new-hire paperwork, including W4, W-9, I-9, and direct deposit forms, and offers tools for employee feedback and engagement, such as surveys and gamified recognition systems. It also helps businesses securely store employee documents, create welcome packages, and track certifications, centralizing HR tasks to reduce turnover.

See How It Works

Pros And Cons of 7shifts

A quick look at 7shifts's strengths and weaknesses to
help you decide if it's the right fit

Pros

Centralized communication channels provide a clear week-at-a-glance view
Offers a chat function for private or group messages to coordinate shift swaps
Allows multiple managers to access and use the system efficiently

Cons

Being logged out of the app randomly disrupts the workflow
Staff notes section lacks organization by specific times of the day for better clarity

7shifts Pricing

An overview of 7shifts pricing plans to help you
choose the best option for your team and budget.

Comp	Essentials	Pro	Premium

Up to 15 employees Basic scheduling One-way announcements Availability and time off requests	Everything in Comp, plus: Up to 30 employees Advanced scheduling Team communication tools Basic time clocking Customizable permission settings	Everything in Essentials, plus: Up to 60 employees Track balances and accruals for PTO Labor cost tools and compliance Advanced time clocking tools Employee retention tools and performance management Manager Log Book	Everything in Pro, plus: Unlimited employees Tip Management ($49.99) Task Management ($12.99) Templates for faster profile creation Advanced hourly labor forecast Advanced labor recommendations Advanced operational insights and reporting Employee Training (coming soon)

Disclaimer: The pricing details were last updated on Aug 17, 2026 from the vendor's website. Please contact us for a tailored pricing list.

7shifts Reviews

Insights from real users on 7shifts’s features,
performance, and overall experience.

Total 35 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

71%

Stars

26%

Stars

Share your experience

Keith

7 Hills Brewing Co., 10-49 employees

5.0

October 2023

“ The software has great performance.”

Pros

It is simple to learn our way around the system. Helpful features create ease for us by saving us a lot of time. The software makes sure to facilitate its users through its remarkable features

Cons

Some features are hard to access.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Christian

Christian Michaels, Hudson’s, California Pasta, 50-99 employees

5.0

October 2023

“ 7shift provides amazing assistance.”

Pros

It is unbelievable how quickly and efficiently the system organizes our data. The management of the software is outstanding and reliable. Aside from that its customer care is great.

Cons

Some of its functions are difficult to use.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Sara

ISM, 10-49 employees

5.0

October 2023

“ We are a huge fan!”

Pros

The system has a phenomenal customer support team that is always ready to answer any query. This makes the software an extraordinarily easy one. It is less time-consuming and more efficient.

Cons

Ocassional glitches and errors were detected.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 35 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does 7shifts offer an API?

Yes, 7shifts offers an API.

What languages does 7shifts support?

7shifts is currently available in three languages: English, French, and Spanish.

What other apps does 7shifts integrate with?

7shifts integrates with several leading POS and payroll providers, such as ADP Workforce Now, Paycom, QuickBooks Online, Clover, Paychex, Square, and Revel.

What types of pricing plans does 7shifts offer?

7shifts offers four pricing plans. These include Comp, which is free; Essentials at $44.99/month/location, the Pro at $89.9/month/location, and Premium at $149.99/month/location. Contact us for a personalized 7shifts pricing estimate.

Who are the typical users of 7shifts?

7shifts is used by businesses in restaurants and food service industries, such as food chains, cafes, coffee shops, bars, pubs, and catering services.

What level of support does 7shifts offer?

7shifts customer service stands out with live support and chat support.

Does 7shifts offer a mobile app?

Yes, it offers a mobile app for Android and iOS.

Key Takeaways

Our Verdict

Overall Rating

Rating Distribution

Starting Price

$44.99

Product Snapshot

7shifts Specifications

What Is 7Shift?

What Is 7shifts Best For?

How Much Does 7shifts Cost?

7shifts Integrations

How Does 7shifts Work?

Who Is 7shifts For?

7shifts Use Cases

Multi-Unit Franchise Groups Standardizing Scheduling Across Stores:

Cafés Managing Time-Off Requests Across Locations

Full-Service Restaurants Handling Student and Part-Time Availability

Bars and Breweries Tracking Labor Costs and Lateness

Is 7shifts Right For You?

7shifts Features

Pros And Cons of 7shifts

Pros

Cons

7shifts Pricing

Comp

Essentials

Pro

Premium

Free

$44.99 CAD per month per location

$89.99 CAD per month per location

$149.99 CAD per month per location

7shifts Reviews

Frequently Asked Questions

Does 7shifts offer an API?

What languages does 7shifts support?

What other apps does 7shifts integrate with?

What types of pricing plans does 7shifts offer?

Who are the typical users of 7shifts?

What level of support does 7shifts offer?

Does 7shifts offer a mobile app?

What Is 7Shift?

What Is 7shifts Best For?

How Much Does 7shifts Cost?

7shifts Integrations

How Does 7shifts Work?

Who Is 7shifts For?

7shifts Use Cases

Multi-Unit Franchise Groups Standardizing Scheduling Across Stores:

Cafés Managing Time-Off Requests Across Locations

Full-Service Restaurants Handling Student and Part-Time Availability

Bars and Breweries Tracking Labor Costs and Lateness

Is 7shifts Right For You?