7shifts is an employee scheduling tool that offers advanced functionalities for labor cost management, time tracking, and employee engagement. Suitable for businesses within the hospitality industry, the platform optimizes workforce availability. Though its scheduling alerts sometimes fail, its comprehensive features still make it a reliable choice for workforce management.

7shifts Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is 7shifts?

7shifts is a cloud-based workforce management platform designed to help businesses in the hospitality sector streamline employee scheduling, communication, and labor cost management. It optimizes operations by enforcing schedules and providing real-time reporting. The platform's centralized communication tools, automated tip calculations, and standardized shift tasks reduce administrative burden in the fast-paced restaurant industry.

Moreover, its extensive integration capabilities allow businesses to connect seamlessly with other systems, further simplifying human resource (HR) management and ensuring smooth operation.

What Is 7shifts Best For?

One of 7shifts’s standout functionalities is its labor cost forecasting suite. This suite allows restaurant operators to connect their point of sale (POS) system with 7shifts. This enables businesses to align staffing levels with expected demand and reduce labor costs based on sales projections.

Restaurant managers can analyze sales data to gain insights that prevent overstaffing or understaffing. This empowers them to set labor targets and budgets for each department. Focusing on labor cost optimization in relation to sales ultimately improves profitability and operational efficiency.

7shifts Pricing

7shifts offers four plans for restaurants, with options for add-ons and a 14-day free trial period. The available plans include:

  • Comp: Free (For single locations and up to 20 employees)
  • Entrée: $34.99/month/location (Up to 30 employees)
  • The Works: $76.99/month/location (Unlimited employees)
  • Gourmet: $150/month/location for (Unlimited employees)
You can also get in touch with us for a custom 7shifts cost quote.

Disclaimer: The pricing is subject to change.

7shifts Integrations

7shifts integrates with a wide range of categories, including POS and payroll. including:

How Does 7shifts Work?

Here's how you can navigate the dashboard after you have logged into the system:

  • Head to the homepage to access key features like scheduling, team communication, and reporting
  • Use the scheduling tool to set shifts for your employees, ensuring optimal staffing
  • Link your POS system to forecast sales and labor costs
  • Track time and attendance when employees clock in and out using the app
  • Use in-app messaging for seamless communication with your team
  • Generate reports to analyze labor costs, sales data, and employee performance
You can also schedule a free 7shifts demo and learn more about its functionalities.

Who Is 7shifts For?

7shifts is primarily used by businesses in the hospitality sector, particularly those in restaurants and food service industries, including:

  • Independent restaurants
  • Food chains
  • Cafes and coffee shops
  • Bars and pubs
  • Quick-service restaurants (QSRs)
  • Food trucks
  • Catering services

Is 7shifts Right For You?

Do you struggle with creating schedules that align with fluctuating demand, leading to overstaffing or understaffing, lost profits, and inefficient business operations? If yes, 7shifts may give an all-in-one solution to your problem.

It is designed to help restaurant owners to schedule, organize, and pay their workforce in one system. The platform follows industry regulations, including ISO, IEC 27001, PCI-DSS for cardholder data protection, and SOC compliance, ensuring high security and operational integrity.

If you are still not sure whether 7shifts is the right solution for your requirements, we are here to assist you. Contact us at (661) 384-7070, and we will guide you to make a well-informed decision.

7shifts Features

7shifts enables HR managers to create schedules based on labor targets and projected sales while allowing employees to offer up, trade, or claim open shifts. The platform is designed to reduce scheduling conflicts with shift-swapping features, staff availability requests, and tracking.

how it worksSee How It Works

7shifts features an in-app messaging system for team updates, announcements, and one-on-one communication. Shift managers can send automated SMS reminders for new schedules, shift pool requests, and time off alerts through the 7shifts mobile app. Additionally, managers can track task completion and see who has read announcements, ensuring seamless communication across teams.

how it worksSee How It Works

The platform integrates its time-tracking features with POS and payroll systems to track clock-ins and clock-outs, helping businesses stay labor-compliant. It prevents early clock-ins or overtime without manager approval and then exports approved punches to payroll, streamlining whole HR processes. Additional features include editing time punches, tracking wages for different roles, and managing PTO and sick time.

how it worksSee How It Works

7shifts software offers advanced tip management tools for automated calculation, division, and taxation of collected tips, ensuring fair distribution between teams. It also provides mobile tip-earning reports for employees and integrates them with payroll for payment.

how it worksSee How It Works

The platform automates new hire paperwork, including W4, W-9, I-9, and direct deposit forms, and offers tools for employee feedback and engagement, such as surveys and gamified recognition systems. It also helps businesses securely store employee documents, create welcome packages, and track certifications, centralizing HR tasks to reduce turnover.

how it worksSee How It Works

Pros and Cons of 7shifts

Pros

  • Centralized communication channels provide a clear week-at-a-glance view
  • Offers a chat function for private or group messages to coordinate shift swaps
  • Allows multiple managers to access and use the system efficiently

Cons

  • Some users reported being logged out of the app randomly, disrupting workflow
  • Staff notes section could be more detailed, allowing notes to be organized by specific times of the day for better clarity

7shifts Reviews

Overall Rating

4.7

35 Review(s)

Rating Distribution

5

star

(25)

4

star

(9)

3

star

(1)

2

star

1

star

September 2021

The software has great performance.

Keith

7 Hills Brewing Co.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Pros

It is simple to learn our way around the system. Helpful features create ease for us by saving us a lot of time. The software makes sure to facilitate its users through its remarkable features

Cons

Some features are hard to access.

September 2021

7shift provides amazing assistance.

Christian

Christian Michaels, Hudson’s, California Pasta

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Pros

It is unbelievable how quickly and efficiently the system organizes our data. The management of the software is outstanding and reliable. Aside from that its customer care is great.

Cons

Some of its functions are difficult to use.

September 2021

We are a huge fan!

Sara

ISM

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Pros

The system has a phenomenal customer support team that is always ready to answer any query. This makes the software an extraordinarily easy one. It is less time-consuming and more efficient.

Cons

Ocassional glitches and errors were detected.

Frequently Asked Questions

Yes, 7Shifts offers API.