Last Updated
Overview
InkSoft is a premier e-commerce platform that provides comprehensive tools for selling custom branded merchandise, apparel, and promotional products. While some users have noticed a lack of communication by the provider, its responsive design tools and streamlined workflows provide a frictionless experience from start to finish.
Overall Rating
Based on 4 users reviews
3.8
Rating Distribution
Positive
50%
Neutral
50%
Negative
0%
Starting Price
Custom
InkSoft Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Management
What Is InkSoft?
InkSoft software is an all-in-one e-commerce platform for businesses selling custom branded and decorated products. This comprehensive system allows users to design and sell custom items online with an interactive online designer and manage sales, orders, and production from one connected workspace. It helps solve common industry pain points by streamlining sales and managing daily tasks to save time and reduce errors.
InkSoft Pricing
The InkSoft cost is based on two plans:
- Standard Plan: $314/month
- Unlimited Plan: $419/month
Disclaimer: The pricing is subject to change.
InkSoft Integrations
The software supports integration with multiple platforms, such as:
- QuickBooks
- ShipCalm
- ShipStation
- ShopWorks
- Order Desk
Who Is InkSoft For?
InkSoft is ideal for a range of users, including:
- Independent print shops
- Promotional product distributors
- Apparel decorators
- Contract decorators
- Team dealers
Is InkSoft Right For You?
For businesses that sell custom branded merchandise, InkSoft is a premier software solution that can help grow your revenue and bottom line. Its sales channels, from proposals to online stores, can help you acquire and retain customers, with testimonials from satisfied users describing the platform as “essential”. InkSoft offers an interactive ‘Online Designer’ tool that streamlines the sales process, making it an excellent choice for businesses ready to scale.
Still not sure about InkSoft? Contact our support team at (661) 384-7070 for further guidance.
InkSoft Features
Online Stores
InkSoft features a powerful online storefront that empowers businesses to sell custom products directly to customers, sports teams, and schools. These stores include tools for fundraising and featured products, providing a frictionless online buying experience. These online stores are also a powerful lead generation tool.
Online Designer
The interactive online design tool is mobile responsive and allows customers to create and order personalized products. It features an extensive library of over 13,500 premium vector designs, clip art, and fonts. This feature helps eliminate back-and-forth art approvals, which can accelerate the sales cycle.
Sales Tools
The platform provides a connected workspace for creating and managing quotes, invoices, and sales presentations. Tools include automated payments, product mockups, and a robust pricing engine to speed up the sales cycle. The InkSoft platform also features a redesigned one-page checkout and the option to add custom line-item weights.
Order Management
InkSoft offers a central workspace to manage sales, customers, and production from a single location. The system includes intelligent job and production management tools, such as production cards and a calendar view. It also includes powerful tools for bulk actions, refunds, and integrated shipping labels.
Pros And Cons of InkSoft
Pros
Easy-to-use order & store management
Excellent customer support
Strong design and catalog tools
Boosts sales and efficiency
Frequent feature updates
Cons
Integrations and customization could be increased
Initial setup may take time
Occasional glitches and feature changes may occur
Regional compliance support lacking
InkSoft Reviews
Total 4 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars25%
2
Stars25%
1
Stars0%
Share your experience
Brendan B.
Apparel & Fashion, 11-50 employees
Less than 6 months
“Loved working with them!”
Pros
Working with them was something I really enjoyed especially when helping customers create their merchandise designs. Whether it was shirts or mugs I was able to handle both the graphics and the products those designs were being placed on.
Cons
There really wasn't anything that stood out as a significant problem for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt T.
Apparel & Fashion, 101-500 employees
More than a year
“quick setup for basic stores”
Pros
Installing this tool is easy and it only takes us a short amount of time to launch a brand-new basic store for a customer.
Cons
Customization features feel a bit limited. I'd prefer to list one product and let the customer choose the logo they want, rather than having to create each version of the product separately. There's also no way to bulk add products to stores which makes building stores more time-consuming when you're working on larger or more advanced ones.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
5
Brandon M.
Apparel & Fashion, 11-50 employees
More than a year
“missing features and poor communication”
Pros
Front-end tools used to be really efficient but after an "upgrade" the features that mattered most to us were taken away. Because of that it now works best only for products that rarely change.
Cons
We can't get to our own data in a way that actually helps us market to our customers. Pricing has gone up significantly without any clear notice. They also add and remove features even when those changes make customer sites unusable for the people visiting them. On top of that, communication is consistently lacking.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
3
Frequently Asked Questions
Does InkSoft offer an API?
Yes, Inksoft offers an API.
Who are the typical users of InkSoft?
Typical users include independent print shops, promotional product distributors, apparel decorators, contract decorators, and team dealers.
What level of support does InkSoft offer?
InkSoft offers support through email, phone, and a contact form.
Does InkSoft have a mobile app?
No, InkSoft does not have a mobile app.
What other apps does InkSoft integrate with?
The software supports integration with multiple platforms, such as QuickBooks, ShipCalm, ShipStation, ShopWorks, and Order Desk.
What language does InkSoft support?
InkSoft is primarily available in English.
What types of pricing plans does InkSoft offer?
The InkSoft price is based on two plans: Standard Plan ($314/month) and Unlimited Plan ($419/month). Request a personalized InkSoft pricing quote for your business.