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Manhattan Active Omni

Manhattan Active Omni

Last Updated Oct 15, 2025

Overview

Manhattan Active Omni offers cloud-native omnichannel retail solutions that unify order management, point of sale (POS), and customer engagement across all channels. While its enterprise-level implementation may require significant setup, its scalable architecture, real-time inventory visibility, and seamless integration help retailers deliver consistent and personalized shopping experiences.

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What Is Manhattan Active Omni?

Manhattan Active Omni is an integrated software suite for large-scale retailers seeking to unify complex operations. It centralizes order, inventory, and fulfillment management to provide a single real-time view of stock across all channels. This comprehensive visibility helps businesses reduce stockouts, optimize fulfillment sourcing, and improve order accuracy. The platform is engineered to handle high-volume, complex workflows, making it ideal for enterprises aiming to deliver a seamless omnichannel customer experience.

Manhattan Active Omni Pricing

Manhattan Active Omni pricing varies based on the specific needs of your business. Request a personalized Manhattan Active Omni price estimate tailored to your requirements and budget.

Manhattan Active Omni Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the Manhattan Active Omni demo to learn more about its integration arrangements.

Who Is Manhattan Active Omni For?

Manhattan Active Omni is ideal for a wide range of industries and sectors, including: 

  • Consumer goods
  • Food and beverage
  • Grocery
  • Manufacturing
  • Retail
  • Trucking

Is Manhattan Active Omni Right For You?

Manhattan Active Omni is ideal for large retailers looking for a powerful, unified commerce engine. Its cloud-native architecture delivers continuous innovation and scalability to handle peak demand. Recognized as a Leader in the Forrester Wave Point-of-Service Solutions Q4 2024, the platform offers enterprise-grade security with SOC 2 and ISO 27001 compliance, making it a dependable choice for businesses seeking a seamless and secure customer experience.

Still unsure about Manhattan Active Omni? Contact us at (661) 384-7070 for further guidance.

Pros And Cons of Manhattan Active Omni

Pros

  • Real-time inventory visibility optimizes fulfillment and reduces stockouts

  • Extensive ecosystem with pre-integrated partners for quick connections

  • Supports diverse payment methods including contactless and Pay by Link

Cons

  • Customization for niche requirements may be limited

  • May Require ongoing training for store and fulfillment teams

Frequently Asked Questions

Manhattan Active Omni software is primarily available in English and supports multiple languages for different regions.

Manhattan Active Omni offers multiple support tiers, including 24/7 global product support via phone, an online contact form, and a support portal, along with a premier support tier that provides access to Manhattan experts and an operations success service to help implement new features.

Manhattan Active Omni features are used by large retailers, global brands, and enterprise-level businesses seeking unified commerce, real-time inventory visibility, and seamless omnichannel fulfillment.

No, Manhattan Active Omni does not offer a dedicated mobile app.

Manhattan Active Omni integrates with various platforms and systems, including Google Cloud, Centiro, ProShip, Shipium, and Auctane.

Manhattan Active Omni provides flexible pricing structured around unique business demands. Get a detailed Manhattan Active Omni cost breakdown to make an informed decision.

Yes, Manhattan Active Omni offers an API.