Meevo Reviews

Pros

The ease of use in Meevo is what we love the most. The company consistently finds new ways to enhance an already excellent software. It is user-friendly for everyone, from management to our employees and surpasses other spa software options. While there is a lot to explore in Meevo, it might be overwhelming for new users. However, with patience and time, they will discover its immense benefits for scheduling, inventory and overall spa management.

Cons

Whenever we encounter limitations within the software, the company releases updates that address them. I also like how the company consistently listens to user concerns and strives to find new ways to improve.

Pros

Meevo is quite easy to use and their customer service and educational resources are outstanding. There are plenty of add-on options available too.

Cons

My only request is to have a stylist-specific "request only" option for online booking. We have stylists who only accept requests and unfortunately, we cannot offer their clients the ability to book online without opening them up to non-request clients.

Pros

Booking, checkout and client management are very easy to do with Meevo! The customer support is absolutely amazing. The wide range of reports allows me to have a clear picture of my businesss performance. With all the tools and features offered by Meevo, I can properly run my business without any guesswork!

Cons

The online booking program in Meevo is not the greatest. I receive 3 to 5 calls per week from clients complaining about its lack of user friendliness. I do wish there was a way to customize the online booking or make it visually more appealing. However, I acknowledge that Meevo has been making beneficial changes to the online booking process and it is now easier to use than before.

Pros

The ease of use in Meevo makes it easy to find what I need when I am searching.

Cons

There is nothing I find difficult while using the system. To me it the best and easiest software I have ever come across.

Pros

I like the softwares security features and ease of use.

Cons

Absolutely nothing. We have not encountered any issues with the software.

Pros

The level of detail in Meevo is amazing! I can truly customize it to fit my exact requirements.

Cons

I find the reports in the software to be lacking in detail, making it difficult to extract specific numbers.

Pros

As a multi-location business, Meevo provides numerous benefits that I like. Navigating between locations is so easy and the Central Office feature allows me to view individual numbers or combined data.

Cons

It would be great if some of the reports were customizable to provide the specific data we need. Additionally, having a staff rewards/incentive platform would be beneficial which allows us to acknowledge when they meet their goals. It would also be nice if there was better integration with Aveda for automatic price increases.

Pros

Honestly, there is nothing about Meevo that I dont love! I previously used it at another facility I managed, and it was an obvious choice when we were seeking a new platform for my current job.

Cons

I have noticed that clients sometimes get confused during online booking and end up booking multiple services for themselves instead of a group. This becomes challenging when we require a deposit, as applying it to the correct appointment after correcting the mistake can be a bit of a challenge.

Pros

The systems ease of learning is incredible. If I have any questions, I can easily find answers within Meevo or through their training resources.

Cons

The back button can be frustrating to use but overall, there is nothing to complain about.

Pros

With Meevo I can conveniently view online bookings from my phone.

Cons

There are too many steps involved in navigating the software, from changing fonts to accessing the daily schedule. It feels like there is too much involved.

Pros

For a salon business, the softwares ease of use and functionality are essential. Without a doubt Meevo is my favorite system that we have implemented at our salon/spa.

Cons

Clicking the back button logs me out, and it would be more convenient to have a dedicated app.

Pros

The ease of use and seamless navigation across all my daily tasks are remarkable. Moreover, I can access any metrics I need to track the business.

Cons

It would be helpful to have tips automatically shown as part of the payout process.

Pros

The customer support team is almost always available, and they provided invaluable assistance during setup and whenever I need help.

Cons

The customer login and scheduling features could use some improvements.

Pros

Being able to go paperless and perform various tasks in one place is something I truly love.

Cons

The initial setup was quite extensive, but it was definitely worth it.

Pros

Meevo ticks all the boxes for client management, staff management, inventory, marketing, online booking, e-gift cards and outstanding reporting capabilities. It is a no-brainer for any savvy business owner in the salon/spa or massage industry.

Cons

The integration with external vendors does not always work seamlessly. For instance, using Salon Clouds for SOAP notes and duplicate client management requires extra effort on our end.

Pros

I love how my stylists receive notifications when a client checks in. The availability of multiple integrations is fantastic. The customer service provided is excellent!

Cons

The transition to integrate Tippy and Meevo Pay had some bumps along the way.

Pros

Scheduling is not a problem anymore, credit goes to Meevo and I like the flexibility to customize each appointment.

Cons

Not being able to make comprehensive changes to a transaction can be frustrating. Occasionally, we have to void the transaction and start over.

Pros

There is nothing that Meevo cannot handle. Whenever an issue arises, their team quickly and efficiently addresses it and accommodates the client.

Cons

In rare instances when the internet goes down, we experience system downtime as well.

Pros

Meevo can be customized to perfectly fit your salons needs and preferences.

Cons

It is not possible to edit a transaction after it is been closed. We have to void it and create a new ticket.

Pros

Teaching new staff to use Meevo is incredibly simple. I love how I can quickly watch a video or follow step by step directions for any task. The support provided by the Facebook group exceeds my expectations, with amazing assistance from both peers and support staff.

Cons

The way add-on services are displayed on the schedule can be confusing, especially when an add-on is scheduled in a different room than the original service. It does not clearly show that the second room is occupied.