Medical Practice, 51-100 employees
Less than a year
“MEEVO OKAY”
Pros
Meevo is working well for us. It offers so many different options and is easy to use and train on.
Cons
The colors in Meevo are darker compared to the original lighter ones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
Less than a year
“No body can do it better.”
Pros
Scheduling clients and handling transactions is very easy and simple in Meevo. It also allows easy rearrangement of appointments.
Cons
When using it as a time clock, we sometimes had to clock in twice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
More than a year
“Meevo-a busy salon's friend”
Pros
Meevos appointment book and client database are very user-friendly. Also t is easy to find information and use it for marketing purposes.
Cons
The reports could be more user-friendly with better explanations and easier accessibility.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Consumer Services, 11-50 employees
More than a year
“Great salon administrative partner!”
Pros
The training videos, team support and ease of use are valuable features of Meevo.
Cons
Navigating and creating docs and forms with Meevo support can be a bit challenging.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“Meevo is a secret weapon for accurate medical spa retail sales and and analysis.”
Pros
The setup and monthly fees for Meevo are a concern, but the opportunity for add-ons, streamlined process, data analysis, retail capabilities and customer focus make it worthwhile. They truly understand our needs.
Cons
I would love for Meevo to include EMR functionality for small, purely medical spa practices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“User Friendly”
Pros
Meevo is user-friendly and provides helpful reports that make it easy to analyze data.
Cons
Meevo does not allow me to run payroll numbers for dates that do not exactly align with the pay period. It also lacks the option to change an individuals pay rate for a specific day. Changing someones pay in the middle of a pay period is not possible and if you go back to run a prior period, it uses the current rate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
More than a year
“Happy with Meevo!”
Pros
Learning and using the Meevo system is very simple. The transition from our old system was relatively smooth.
Cons
Emma Marketing can be troublesome and often gives me a hard time. I am not a fan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
More than a year
“Perfect Software”
Pros
One of the best things about Meevo is its ease of use. It is simple to train employees on scheduling and the system offers helpful features and excellent customer support. The analytical reports are fantastic.
Cons
It would be perfect for us if Meevo had everything we need in one software instead of relying on additional add-ons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Still newish to meevo but so far loving it!”
Pros
We like how Meevo notifies clients about their appointments. The option to add an online booking feature is great. The reports are amazing and easy to navigate.
Cons
Meevo offers a wide range of capabilities but sometimes there are multiple ways to achieve the same end result.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Stephanie's Review”
Pros
What I really love about Meevo is its user-friendly interface, which makes it so easy for us to find specific information.
Cons
I have no issues while using Meevo.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Individual & Family Services, 11-50 employees
More than a year
“Convenient Options”
Pros
The support provided by Meevo is top-notch. They are knowledgeable, patient and solution-oriented.
Cons
Currently, there is nothing I can point out as a negative.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“newer user review”
Pros
I am pleased with the variety of options Meevo offers for client points and promotions.
Cons
The process of setting up a new client ticket in Meevo can take more time than expected and the order of steps can be a bit confusing.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Health, Wellness and Fitness, 11-50 employees
Less than a year
“User-friendly, professional, effective.”
Pros
Learning and becoming comfortable with the Meevo system is a piece of cake.
Cons
If you are unfamiliar with a specific function, the lack of intuitive icons can make it challenging to figure out new issues your company faces.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
More than a year
“Longtime user. Excellent features”
Pros
I have been using Meevo since day one, and I am very much satisfied with the software, its features and the accessible reports. The customer service is also very helpful.
Cons
None. However, if I had to choose one thing, it would be the time it takes to receive responses and see adjustments based on suggestions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“Meevo - Pros & Cons”
Pros
We love that Meevo is a comprehensive solution that covers all aspects of our business, including clients, services, inventory, revenue reporting, marketing and more. It is great that they collaborate with other vendors to enhance their platform and ours.
Cons
While there are a few areas within Meevo that could be improved, the list is relatively small compared to the overall capabilities of the POS system. Reporting and inventory management are two areas that could benefit from improvements. It would be valuable to gather feedback from users to enhance both reports and inventory features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
Less than a year
“Enterprise software on the LOW”
Pros
Meevo includes YEXT listing and its SEO features are quite nice as well.
Cons
As a non-technical person, the UI of Meevo could be better.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 51-100 employees
More than a year
“Love Meevo”
Pros
Confirmation Manager and Textel (Meevo Messenger) have completely transformed my experience!
Cons
In the appointment book, it would be helpful if the horizon changes colors when clients check-in and check-out, in addition to the check indicator and crossing out the appointment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 11-50 employees
More than a year
“user friendly and well rounded software”
Pros
The reporting feature in Meevo is exceptional for gaining daily insights into my company. The smart centers are fantastic for coaching and goal setting. Meevo is always open to making changes and adding new functions to adapt to industry changes.
Cons
Some reports lack sufficient detail and are too broad, although there have been some nice recent changes. However, it takes a long time for new ideas to be implemented and go live.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cosmetics, 11-50 employees
More than a year
“Customizable and Customer Focused”
Pros
Meevo offers numerous options and the ability to customize the software to suit my business. I value the branding opportunities and the flexibility to update and adjust various features.
Cons
I wish Meevo provided better marketing options through email. It can be difficult and frustrating when they claim to bring over guest information for marketing purposes, but it is not as easy as it seems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 11-50 employees
Less than a year
“Meevo Rocks”
Pros
After using MillenniumGo, we made a smooth transition to Meevo for our salon and clients!
Cons
It took a little time to adjust, but overall it has been great!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10