Meevo Reviews

“MEEVO OKAY

Pros

Meevo is working well for us. It offers so many different options and is easy to use and train on.

Cons

The colors in Meevo are darker compared to the original lighter ones.

“No body can do it better.

Pros

Scheduling clients and handling transactions is very easy and simple in Meevo. It also allows easy rearrangement of appointments.

Cons

When using it as a time clock, we sometimes had to clock in twice.

“Meevo-a busy salon's friend

Pros

Meevos appointment book and client database are very user-friendly. Also t is easy to find information and use it for marketing purposes.

Cons

The reports could be more user-friendly with better explanations and easier accessibility.

“Great salon administrative partner!

Pros

The training videos, team support and ease of use are valuable features of Meevo.

Cons

Navigating and creating docs and forms with Meevo support can be a bit challenging.

“Meevo is a secret weapon for accurate medical spa retail sales and and analysis.

Pros

The setup and monthly fees for Meevo are a concern, but the opportunity for add-ons, streamlined process, data analysis, retail capabilities and customer focus make it worthwhile. They truly understand our needs.

Cons

I would love for Meevo to include EMR functionality for small, purely medical spa practices.

“User Friendly

Pros

Meevo is user-friendly and provides helpful reports that make it easy to analyze data.

Cons

Meevo does not allow me to run payroll numbers for dates that do not exactly align with the pay period. It also lacks the option to change an individuals pay rate for a specific day. Changing someones pay in the middle of a pay period is not possible and if you go back to run a prior period, it uses the current rate.

“Happy with Meevo!

Pros

Learning and using the Meevo system is very simple. The transition from our old system was relatively smooth.

Cons

Emma Marketing can be troublesome and often gives me a hard time. I am not a fan.

“Perfect Software

Pros

One of the best things about Meevo is its ease of use. It is simple to train employees on scheduling and the system offers helpful features and excellent customer support. The analytical reports are fantastic.

Cons

It would be perfect for us if Meevo had everything we need in one software instead of relying on additional add-ons.

“Still newish to meevo but so far loving it!

Pros

We like how Meevo notifies clients about their appointments. The option to add an online booking feature is great. The reports are amazing and easy to navigate.

Cons

Meevo offers a wide range of capabilities but sometimes there are multiple ways to achieve the same end result.

“Stephanie's Review

Pros

What I really love about Meevo is its user-friendly interface, which makes it so easy for us to find specific information.

Cons

I have no issues while using Meevo.

“Convenient Options

Pros

The support provided by Meevo is top-notch. They are knowledgeable, patient and solution-oriented.

Cons

Currently, there is nothing I can point out as a negative.

“newer user review

Pros

I am pleased with the variety of options Meevo offers for client points and promotions.

Cons

The process of setting up a new client ticket in Meevo can take more time than expected and the order of steps can be a bit confusing.

“User-friendly, professional, effective.

Pros

Learning and becoming comfortable with the Meevo system is a piece of cake.

Cons

If you are unfamiliar with a specific function, the lack of intuitive icons can make it challenging to figure out new issues your company faces.

“Longtime user. Excellent features

Pros

I have been using Meevo since day one, and I am very much satisfied with the software, its features and the accessible reports. The customer service is also very helpful.

Cons

None. However, if I had to choose one thing, it would be the time it takes to receive responses and see adjustments based on suggestions.

“Meevo - Pros & Cons

Pros

We love that Meevo is a comprehensive solution that covers all aspects of our business, including clients, services, inventory, revenue reporting, marketing and more. It is great that they collaborate with other vendors to enhance their platform and ours.

Cons

While there are a few areas within Meevo that could be improved, the list is relatively small compared to the overall capabilities of the POS system. Reporting and inventory management are two areas that could benefit from improvements. It would be valuable to gather feedback from users to enhance both reports and inventory features.

“Enterprise software on the LOW

Pros

Meevo includes YEXT listing and its SEO features are quite nice as well.

Cons

As a non-technical person, the UI of Meevo could be better.

“Love Meevo

Pros

Confirmation Manager and Textel (Meevo Messenger) have completely transformed my experience!

Cons

In the appointment book, it would be helpful if the horizon changes colors when clients check-in and check-out, in addition to the check indicator and crossing out the appointment.

“user friendly and well rounded software

Pros

The reporting feature in Meevo is exceptional for gaining daily insights into my company. The smart centers are fantastic for coaching and goal setting. Meevo is always open to making changes and adding new functions to adapt to industry changes.

Cons

Some reports lack sufficient detail and are too broad, although there have been some nice recent changes. However, it takes a long time for new ideas to be implemented and go live.

“Customizable and Customer Focused

Pros

Meevo offers numerous options and the ability to customize the software to suit my business. I value the branding opportunities and the flexibility to update and adjust various features.

Cons

I wish Meevo provided better marketing options through email. It can be difficult and frustrating when they claim to bring over guest information for marketing purposes, but it is not as easy as it seems.

“Meevo Rocks

Pros

After using MillenniumGo, we made a smooth transition to Meevo for our salon and clients!

Cons

It took a little time to adjust, but overall it has been great!

“Best Software for Spa

Pros

The ease of use in Meevo is what we love the most. The company consistently finds new ways to enhance an already excellent software. It is user-friendly for everyone, from management to our employees and surpasses other spa software options. While there is a lot to explore in Meevo, it might be overwhelming for new users. However, with patience and time, they will discover its immense benefits for scheduling, inventory and overall spa management.

Cons

Whenever we encounter limitations within the software, the company releases updates that address them. I also like how the company consistently listens to user concerns and strives to find new ways to improve.

“Won't use any other software

Pros

Meevo is quite easy to use and their customer service and educational resources are outstanding. There are plenty of add-on options available too.

Cons

My only request is to have a stylist-specific "request only" option for online booking. We have stylists who only accept requests and unfortunately, we cannot offer their clients the ability to book online without opening them up to non-request clients.

“Meevo changed my Business!

Pros

Booking, checkout and client management are very easy to do with Meevo! The customer support is absolutely amazing. The wide range of reports allows me to have a clear picture of my businesss performance. With all the tools and features offered by Meevo, I can properly run my business without any guesswork!

Cons

The online booking program in Meevo is not the greatest. I receive 3 to 5 calls per week from clients complaining about its lack of user friendliness. I do wish there was a way to customize the online booking or make it visually more appealing. However, I acknowledge that Meevo has been making beneficial changes to the online booking process and it is now easier to use than before.

“Salon experience

Pros

The ease of use in Meevo makes it easy to find what I need when I am searching.

Cons

There is nothing I find difficult while using the system. To me it the best and easiest software I have ever come across.

“Love Meevoe

Pros

I like the softwares security features and ease of use.

Cons

Absolutely nothing. We have not encountered any issues with the software.

“Meevo Review from a salon and medical spa!

Pros

The level of detail in Meevo is amazing! I can truly customize it to fit my exact requirements.

Cons

I find the reports in the software to be lacking in detail, making it difficult to extract specific numbers.

“Multi-Location User

Pros

As a multi-location business, Meevo provides numerous benefits that I like. Navigating between locations is so easy and the Central Office feature allows me to view individual numbers or combined data.

Cons

It would be great if some of the reports were customizable to provide the specific data we need. Additionally, having a staff rewards/incentive platform would be beneficial which allows us to acknowledge when they meet their goals. It would also be nice if there was better integration with Aveda for automatic price increases.

“So nice I had to use twice!

Pros

Honestly, there is nothing about Meevo that I dont love! I previously used it at another facility I managed, and it was an obvious choice when we were seeking a new platform for my current job.

Cons

I have noticed that clients sometimes get confused during online booking and end up booking multiple services for themselves instead of a group. This becomes challenging when we require a deposit, as applying it to the correct appointment after correcting the mistake can be a bit of a challenge.

“Spa review

Pros

The systems ease of learning is incredible. If I have any questions, I can easily find answers within Meevo or through their training resources.

Cons

The back button can be frustrating to use but overall, there is nothing to complain about.

“Meevo review

Pros

With Meevo I can conveniently view online bookings from my phone.

Cons

There are too many steps involved in navigating the software, from changing fonts to accessing the daily schedule. It feels like there is too much involved.

“Best software system

Pros

For a salon business, the softwares ease of use and functionality are essential. Without a doubt Meevo is my favorite system that we have implemented at our salon/spa.

Cons

Clicking the back button logs me out, and it would be more convenient to have a dedicated app.

“Build your business with Meevo

Pros

The ease of use and seamless navigation across all my daily tasks are remarkable. Moreover, I can access any metrics I need to track the business.

Cons

It would be helpful to have tips automatically shown as part of the payout process.

“Awesome software for our application

Pros

The customer support team is almost always available, and they provided invaluable assistance during setup and whenever I need help.

Cons

The customer login and scheduling features could use some improvements.

“Meevo School

Pros

Being able to go paperless and perform various tasks in one place is something I truly love.

Cons

The initial setup was quite extensive, but it was definitely worth it.

“Meevo, the only Way to Go!

Pros

Meevo ticks all the boxes for client management, staff management, inventory, marketing, online booking, e-gift cards and outstanding reporting capabilities. It is a no-brainer for any savvy business owner in the salon/spa or massage industry.

Cons

The integration with external vendors does not always work seamlessly. For instance, using Salon Clouds for SOAP notes and duplicate client management requires extra effort on our end.

“Meevo is worth it

Pros

I love how my stylists receive notifications when a client checks in. The availability of multiple integrations is fantastic. The customer service provided is excellent!

Cons

The transition to integrate Tippy and Meevo Pay had some bumps along the way.

“Good system

Pros

Scheduling is not a problem anymore, credit goes to Meevo and I like the flexibility to customize each appointment.

Cons

Not being able to make comprehensive changes to a transaction can be frustrating. Occasionally, we have to void the transaction and start over.

“Meevo...Salon management with ease

Pros

There is nothing that Meevo cannot handle. Whenever an issue arises, their team quickly and efficiently addresses it and accommodates the client.

Cons

In rare instances when the internet goes down, we experience system downtime as well.

“Worth the investment!

Pros

Meevo can be customized to perfectly fit your salons needs and preferences.

Cons

It is not possible to edit a transaction after it is been closed. We have to void it and create a new ticket.

“Meevo keeps it easy!

Pros

Teaching new staff to use Meevo is incredibly simple. I love how I can quickly watch a video or follow step by step directions for any task. The support provided by the Facebook group exceeds my expectations, with amazing assistance from both peers and support staff.

Cons

The way add-on services are displayed on the schedule can be confusing, especially when an add-on is scheduled in a different room than the original service. It does not clearly show that the second room is occupied.

“Best software for our Salon and Spas!

Pros

The softwares ease of use is fantastic. I enjoy the ability to customize various aspects. Most importantly, the customer service is exceptional!

Cons

Honestly, I cannot think of anything cons! The only issue I have is when my receptionists accidentally create a new client instead of using the correct client name. Fortunately, it is easy to fix by utilizing Intelli Merge or manually merging duplicate clients.

“Feedback From Team

Pros

The reporting features in Meevo are absolutely fantastic. I am thrilled with them!

Cons

The layout could be improved to enhance the seamlessness of other features. There is a lot of clicking involved, and it would be more functional to have a way to categorize information on the screen.

“Great Software

Pros

Having used other online systems, I find Meevo to be very user-friendly. The guided walk-through steps and excellent reporting system are highly appreciated.

Cons

It would be great if they introduced a built-in referral program instead of a points system.

“A Must have in your business!!

Pros

This software is user-friendly and greatly assists in tracking everything!

Cons

Since I am a user and not an administrator, I can only access the software from work and not from home.

“Went down hill after corporate takeover

Pros

Meevo offers abundant data and numerous reports for financial analysis.

Cons

The software is quite complicated and expensive, making it challenging to train staff members.