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Reviews
Meevo Reviews
45 Review(s)
softwareOverall Rating
4.7
45 Review(s)
Rating Distribution
5
(36)
4
(8)
3
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.7
45 Review(s)
Rating Distribution
5
(36)
4
(8)
3
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
MEEVO OKAY
MEEVO OKAY
Pros
Meevo is working well for us. It offers so many different options and is easy to use and train on.
Cons
The colors in Meevo are darker compared to the original lighter ones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Medical Practice, 51-100 employees
Less than a year
May 2024
No body can do it better.
No body can do it better.
Pros
Scheduling clients and handling transactions is very easy and simple in Meevo. It also allows easy rearrangement of appointments.
Cons
When using it as a time clock, we sometimes had to clock in twice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joann
Cosmetics, 1-10 employees
Less than a year
April 2024
Meevo-a busy salon's friend
Meevo-a busy salon's friend
Pros
Meevos appointment book and client database are very user-friendly. Also t is easy to find information and use it for marketing purposes.
Cons
The reports could be more user-friendly with better explanations and easier accessibility.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
christie
Consumer Services, 11-50 employees
More than a year
March 2024
Great salon administrative partner!
Great salon administrative partner!
Pros
The training videos, team support and ease of use are valuable features of Meevo.
Cons
Navigating and creating docs and forms with Meevo support can be a bit challenging.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jacqueline
Consumer Services, 11-50 employees
More than a year
March 2024
Meevo is a secret weapon for accurate medical spa retail sales and and analysis.
Meevo is a secret weapon for accurate medical spa retail sales and and analysis.
Pros
The setup and monthly fees for Meevo are a concern, but the opportunity for add-ons, streamlined process, data analysis, retail capabilities and customer focus make it worthwhile. They truly understand our needs.
Cons
I would love for Meevo to include EMR functionality for small, purely medical spa practices.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Glori
Medical Practice, 1-10 employees
More than a year
March 2024
User Friendly
User Friendly
Pros
Meevo is user-friendly and provides helpful reports that make it easy to analyze data.
Cons
Meevo does not allow me to run payroll numbers for dates that do not exactly align with the pay period. It also lacks the option to change an individuals pay rate for a specific day. Changing someones pay in the middle of a pay period is not possible and if you go back to run a prior period, it uses the current rate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Happy with Meevo!
Happy with Meevo!
Pros
Learning and using the Meevo system is very simple. The transition from our old system was relatively smooth.
Cons
Emma Marketing can be troublesome and often gives me a hard time. I am not a fan.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KIMBERLY
Consumer Services, 11-50 employees
More than a year
March 2024
Perfect Software
Perfect Software
Pros
One of the best things about Meevo is its ease of use. It is simple to train employees on scheduling and the system offers helpful features and excellent customer support. The analytical reports are fantastic.
Cons
It would be perfect for us if Meevo had everything we need in one software instead of relying on additional add-ons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melinda
Consumer Services, 11-50 employees
More than a year
March 2024
Still newish to meevo but so far loving it!
Still newish to meevo but so far loving it!
Pros
We like how Meevo notifies clients about their appointments. The option to add an online booking feature is great. The reports are amazing and easy to navigate.
Cons
Meevo offers a wide range of capabilities but sometimes there are multiple ways to achieve the same end result.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Allison
Health, Wellness and Fitness, 1-10 employees
Less than a year
March 2024
Stephanie's Review
Stephanie's Review
Pros
What I really love about Meevo is its user-friendly interface, which makes it so easy for us to find specific information.
Cons
I have no issues while using Meevo.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Medical Practice, 11-50 employees
More than a year
March 2024
Convenient Options
Convenient Options
Pros
The support provided by Meevo is top-notch. They are knowledgeable, patient and solution-oriented.
Cons
Currently, there is nothing I can point out as a negative.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sandra
Individual & Family Services, 11-50 employees
More than a year
March 2024
newer user review
newer user review
Pros
I am pleased with the variety of options Meevo offers for client points and promotions.
Cons
The process of setting up a new client ticket in Meevo can take more time than expected and the order of steps can be a bit confusing.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Jessica
Consumer Services, 1-10 employees
Less than a year
March 2024
User-friendly, professional, effective.
User-friendly, professional, effective.
Pros
Learning and becoming comfortable with the Meevo system is a piece of cake.
Cons
If you are unfamiliar with a specific function, the lack of intuitive icons can make it challenging to figure out new issues your company faces.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Health, Wellness and Fitness, 11-50 employees
Less than a year
March 2024
Longtime user. Excellent features
Longtime user. Excellent features
Pros
I have been using Meevo since day one, and I am very much satisfied with the software, its features and the accessible reports. The customer service is also very helpful.
Cons
None. However, if I had to choose one thing, it would be the time it takes to receive responses and see adjustments based on suggestions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Cosmetics, 1-10 employees
More than a year
March 2024
Meevo - Pros & Cons
Meevo - Pros & Cons
Pros
We love that Meevo is a comprehensive solution that covers all aspects of our business, including clients, services, inventory, revenue reporting, marketing and more. It is great that they collaborate with other vendors to enhance their platform and ours.
Cons
While there are a few areas within Meevo that could be improved, the list is relatively small compared to the overall capabilities of the POS system. Reporting and inventory management are two areas that could benefit from improvements. It would be valuable to gather feedback from users to enhance both reports and inventory features.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Leah
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Enterprise software on the LOW
Enterprise software on the LOW
Pros
Meevo includes YEXT listing and its SEO features are quite nice as well.
Cons
As a non-technical person, the UI of Meevo could be better.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Isaac
Medical Practice, 11-50 employees
Less than a year
March 2024
Love Meevo
Love Meevo
Pros
Confirmation Manager and Textel (Meevo Messenger) have completely transformed my experience!
Cons
In the appointment book, it would be helpful if the horizon changes colors when clients check-in and check-out, in addition to the check indicator and crossing out the appointment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Kelley
Consumer Services, 51-100 employees
More than a year
March 2024
user friendly and well rounded software
user friendly and well rounded software
Pros
The reporting feature in Meevo is exceptional for gaining daily insights into my company. The smart centers are fantastic for coaching and goal setting. Meevo is always open to making changes and adding new functions to adapt to industry changes.
Cons
Some reports lack sufficient detail and are too broad, although there have been some nice recent changes. However, it takes a long time for new ideas to be implemented and go live.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
jess
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Customizable and Customer Focused
Customizable and Customer Focused
Pros
Meevo offers numerous options and the ability to customize the software to suit my business. I value the branding opportunities and the flexibility to update and adjust various features.
Cons
I wish Meevo provided better marketing options through email. It can be difficult and frustrating when they claim to bring over guest information for marketing purposes, but it is not as easy as it seems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Cosmetics, 11-50 employees
More than a year
March 2024
Meevo Rocks
Meevo Rocks
Pros
After using MillenniumGo, we made a smooth transition to Meevo for our salon and clients!
Cons
It took a little time to adjust, but overall it has been great!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elisabeth
Consumer Services, 11-50 employees
Less than a year
March 2024
Best Software for Spa
Best Software for Spa
Pros
The ease of use in Meevo is what we love the most. The company consistently finds new ways to enhance an already excellent software. It is user-friendly for everyone, from management to our employees and surpasses other spa software options. While there is a lot to explore in Meevo, it might be overwhelming for new users. However, with patience and time, they will discover its immense benefits for scheduling, inventory and overall spa management.
Cons
Whenever we encounter limitations within the software, the company releases updates that address them. I also like how the company consistently listens to user concerns and strives to find new ways to improve.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lydia
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Won't use any other software
Won't use any other software
Pros
Meevo is quite easy to use and their customer service and educational resources are outstanding. There are plenty of add-on options available too.
Cons
My only request is to have a stylist-specific "request only" option for online booking. We have stylists who only accept requests and unfortunately, we cannot offer their clients the ability to book online without opening them up to non-request clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Cosmetics, 11-50 employees
More than a year
March 2024
Meevo changed my Business!
Meevo changed my Business!
Pros
Booking, checkout and client management are very easy to do with Meevo! The customer support is absolutely amazing. The wide range of reports allows me to have a clear picture of my businesss performance. With all the tools and features offered by Meevo, I can properly run my business without any guesswork!
Cons
The online booking program in Meevo is not the greatest. I receive 3 to 5 calls per week from clients complaining about its lack of user friendliness. I do wish there was a way to customize the online booking or make it visually more appealing. However, I acknowledge that Meevo has been making beneficial changes to the online booking process and it is now easier to use than before.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abigail
Hospitality, 11-50 employees
Less than a year
March 2024
Salon experience
Salon experience
Pros
The ease of use in Meevo makes it easy to find what I need when I am searching.
Cons
There is nothing I find difficult while using the system. To me it the best and easiest software I have ever come across.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
March 2024
Love Meevoe
Love Meevoe
Pros
I like the softwares security features and ease of use.
Cons
Absolutely nothing. We have not encountered any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MARTINO
Consumer Services, 11-50 employees
Less than a year
March 2024
Meevo Review from a salon and medical spa!
Meevo Review from a salon and medical spa!
Pros
The level of detail in Meevo is amazing! I can truly customize it to fit my exact requirements.
Cons
I find the reports in the software to be lacking in detail, making it difficult to extract specific numbers.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hailee
Hospitality, 11-50 employees
Less than a year
March 2024
Multi-Location User
Multi-Location User
Pros
As a multi-location business, Meevo provides numerous benefits that I like. Navigating between locations is so easy and the Central Office feature allows me to view individual numbers or combined data.
Cons
It would be great if some of the reports were customizable to provide the specific data we need. Additionally, having a staff rewards/incentive platform would be beneficial which allows us to acknowledge when they meet their goals. It would also be nice if there was better integration with Aveda for automatic price increases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kelly
Individual & Family Services, 51-100 employees
More than a year
March 2024
So nice I had to use twice!
So nice I had to use twice!
Pros
Honestly, there is nothing about Meevo that I dont love! I previously used it at another facility I managed, and it was an obvious choice when we were seeking a new platform for my current job.
Cons
I have noticed that clients sometimes get confused during online booking and end up booking multiple services for themselves instead of a group. This becomes challenging when we require a deposit, as applying it to the correct appointment after correcting the mistake can be a bit of a challenge.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Health, Wellness and Fitness, 11-50 employees
Less than a year
March 2024
Spa review
Spa review
Pros
The systems ease of learning is incredible. If I have any questions, I can easily find answers within Meevo or through their training resources.
Cons
The back button can be frustrating to use but overall, there is nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Cheryl
Medical Practice, 1-10 employees
Less than a year
March 2024
Meevo review
Meevo review
Pros
With Meevo I can conveniently view online bookings from my phone.
Cons
There are too many steps involved in navigating the software, from changing fonts to accessing the daily schedule. It feels like there is too much involved.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Shelly
Cosmetics, 51-100 employees
Less than a year
March 2024
Best software system
Best software system
Pros
For a salon business, the softwares ease of use and functionality are essential. Without a doubt Meevo is my favorite system that we have implemented at our salon/spa.
Cons
Clicking the back button logs me out, and it would be more convenient to have a dedicated app.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tricia
Consumer Services, 11-50 employees
More than a year
March 2024
Build your business with Meevo
Build your business with Meevo
Pros
The ease of use and seamless navigation across all my daily tasks are remarkable. Moreover, I can access any metrics I need to track the business.
Cons
It would be helpful to have tips automatically shown as part of the payout process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Geoffrey
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2024
Awesome software for our application
Awesome software for our application
Pros
The customer support team is almost always available, and they provided invaluable assistance during setup and whenever I need help.
Cons
The customer login and scheduling features could use some improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Alternative Medicine, 1-10 employees
Less than a year
March 2024
Meevo School
Meevo School
Pros
Being able to go paperless and perform various tasks in one place is something I truly love.
Cons
The initial setup was quite extensive, but it was definitely worth it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kelly Jo
Higher Education, 11-50 employees
Less than 6 months
March 2024
Meevo, the only Way to Go!
Meevo, the only Way to Go!
Pros
Meevo ticks all the boxes for client management, staff management, inventory, marketing, online booking, e-gift cards and outstanding reporting capabilities. It is a no-brainer for any savvy business owner in the salon/spa or massage industry.
Cons
The integration with external vendors does not always work seamlessly. For instance, using Salon Clouds for SOAP notes and duplicate client management requires extra effort on our end.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
renee
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Meevo is worth it
Meevo is worth it
Pros
I love how my stylists receive notifications when a client checks in. The availability of multiple integrations is fantastic. The customer service provided is excellent!
Cons
The transition to integrate Tippy and Meevo Pay had some bumps along the way.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lisa
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Good system
Good system
Pros
Scheduling is not a problem anymore, credit goes to Meevo and I like the flexibility to customize each appointment.
Cons
Not being able to make comprehensive changes to a transaction can be frustrating. Occasionally, we have to void the transaction and start over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ellen
Consumer Services, 1-10 employees
More than a year
March 2024
Meevo...Salon management with ease
Meevo...Salon management with ease
Pros
There is nothing that Meevo cannot handle. Whenever an issue arises, their team quickly and efficiently addresses it and accommodates the client.
Cons
In rare instances when the internet goes down, we experience system downtime as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Cosmetics, 11-50 employees
More than a year
March 2024
Worth the investment!
Worth the investment!
Pros
Meevo can be customized to perfectly fit your salons needs and preferences.
Cons
It is not possible to edit a transaction after it is been closed. We have to void it and create a new ticket.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Consumer Services, 11-50 employees
More than a year
March 2024
Meevo keeps it easy!
Meevo keeps it easy!
Pros
Teaching new staff to use Meevo is incredibly simple. I love how I can quickly watch a video or follow step by step directions for any task. The support provided by the Facebook group exceeds my expectations, with amazing assistance from both peers and support staff.
Cons
The way add-on services are displayed on the schedule can be confusing, especially when an add-on is scheduled in a different room than the original service. It does not clearly show that the second room is occupied.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colette
Cosmetics, 1-10 employees
Less than a year
March 2024
Best software for our Salon and Spas!
Best software for our Salon and Spas!
Pros
The softwares ease of use is fantastic. I enjoy the ability to customize various aspects. Most importantly, the customer service is exceptional!
Cons
Honestly, I cannot think of anything cons! The only issue I have is when my receptionists accidentally create a new client instead of using the correct client name. Fortunately, it is easy to fix by utilizing Intelli Merge or manually merging duplicate clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary Beth
Health, Wellness and Fitness, 51-100 employees
More than a year
March 2024
Feedback From Team
Feedback From Team
Pros
The reporting features in Meevo are absolutely fantastic. I am thrilled with them!
Cons
The layout could be improved to enhance the seamlessness of other features. There is a lot of clicking involved, and it would be more functional to have a way to categorize information on the screen.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Tarina
Higher Education, 11-50 employees
Less than a year
March 2024
Great Software
Great Software
Pros
Having used other online systems, I find Meevo to be very user-friendly. The guided walk-through steps and excellent reporting system are highly appreciated.
Cons
It would be great if they introduced a built-in referral program instead of a points system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brianne
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2024
A Must have in your business!!
A Must have in your business!!
Pros
This software is user-friendly and greatly assists in tracking everything!
Cons
Since I am a user and not an administrator, I can only access the software from work and not from home.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Linda
Consumer Services, 51-100 employees
Less than a year
February 2024
Went down hill after corporate takeover
Went down hill after corporate takeover
Pros
Meevo offers abundant data and numerous reports for financial analysis.
Cons
The software is quite complicated and expensive, making it challenging to train staff members.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Lorrie
Consumer Services, 11-50 employees
More than a year
September 2023
Filters
Sort by:
MEEVO OKAY
MEEVO OKAY
Pros
Meevo is working well for us. It offers so many different options and is easy to use and train on.
Cons
The colors in Meevo are darker compared to the original lighter ones.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Medical Practice, 51-100 employees
Less than a year
May 2024
No body can do it better.
No body can do it better.
Pros
Scheduling clients and handling transactions is very easy and simple in Meevo. It also allows easy rearrangement of appointments.
Cons
When using it as a time clock, we sometimes had to clock in twice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joann
Cosmetics, 1-10 employees
Less than a year
April 2024
Meevo-a busy salon's friend
Meevo-a busy salon's friend
Pros
Meevos appointment book and client database are very user-friendly. Also t is easy to find information and use it for marketing purposes.
Cons
The reports could be more user-friendly with better explanations and easier accessibility.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
christie
Consumer Services, 11-50 employees
More than a year
March 2024
Great salon administrative partner!
Great salon administrative partner!
Pros
The training videos, team support and ease of use are valuable features of Meevo.
Cons
Navigating and creating docs and forms with Meevo support can be a bit challenging.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jacqueline
Consumer Services, 11-50 employees
More than a year
March 2024
Meevo is a secret weapon for accurate medical spa retail sales and and analysis.
Meevo is a secret weapon for accurate medical spa retail sales and and analysis.
Pros
The setup and monthly fees for Meevo are a concern, but the opportunity for add-ons, streamlined process, data analysis, retail capabilities and customer focus make it worthwhile. They truly understand our needs.
Cons
I would love for Meevo to include EMR functionality for small, purely medical spa practices.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Glori
Medical Practice, 1-10 employees
More than a year
March 2024
User Friendly
User Friendly
Pros
Meevo is user-friendly and provides helpful reports that make it easy to analyze data.
Cons
Meevo does not allow me to run payroll numbers for dates that do not exactly align with the pay period. It also lacks the option to change an individuals pay rate for a specific day. Changing someones pay in the middle of a pay period is not possible and if you go back to run a prior period, it uses the current rate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Happy with Meevo!
Happy with Meevo!
Pros
Learning and using the Meevo system is very simple. The transition from our old system was relatively smooth.
Cons
Emma Marketing can be troublesome and often gives me a hard time. I am not a fan.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
KIMBERLY
Consumer Services, 11-50 employees
More than a year
March 2024
Perfect Software
Perfect Software
Pros
One of the best things about Meevo is its ease of use. It is simple to train employees on scheduling and the system offers helpful features and excellent customer support. The analytical reports are fantastic.
Cons
It would be perfect for us if Meevo had everything we need in one software instead of relying on additional add-ons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melinda
Consumer Services, 11-50 employees
More than a year
March 2024
Still newish to meevo but so far loving it!
Still newish to meevo but so far loving it!
Pros
We like how Meevo notifies clients about their appointments. The option to add an online booking feature is great. The reports are amazing and easy to navigate.
Cons
Meevo offers a wide range of capabilities but sometimes there are multiple ways to achieve the same end result.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Allison
Health, Wellness and Fitness, 1-10 employees
Less than a year
March 2024
Stephanie's Review
Stephanie's Review
Pros
What I really love about Meevo is its user-friendly interface, which makes it so easy for us to find specific information.
Cons
I have no issues while using Meevo.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Medical Practice, 11-50 employees
More than a year
March 2024
Convenient Options
Convenient Options
Pros
The support provided by Meevo is top-notch. They are knowledgeable, patient and solution-oriented.
Cons
Currently, there is nothing I can point out as a negative.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sandra
Individual & Family Services, 11-50 employees
More than a year
March 2024
newer user review
newer user review
Pros
I am pleased with the variety of options Meevo offers for client points and promotions.
Cons
The process of setting up a new client ticket in Meevo can take more time than expected and the order of steps can be a bit confusing.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Jessica
Consumer Services, 1-10 employees
Less than a year
March 2024
User-friendly, professional, effective.
User-friendly, professional, effective.
Pros
Learning and becoming comfortable with the Meevo system is a piece of cake.
Cons
If you are unfamiliar with a specific function, the lack of intuitive icons can make it challenging to figure out new issues your company faces.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Health, Wellness and Fitness, 11-50 employees
Less than a year
March 2024
Longtime user. Excellent features
Longtime user. Excellent features
Pros
I have been using Meevo since day one, and I am very much satisfied with the software, its features and the accessible reports. The customer service is also very helpful.
Cons
None. However, if I had to choose one thing, it would be the time it takes to receive responses and see adjustments based on suggestions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Cosmetics, 1-10 employees
More than a year
March 2024
Meevo - Pros & Cons
Meevo - Pros & Cons
Pros
We love that Meevo is a comprehensive solution that covers all aspects of our business, including clients, services, inventory, revenue reporting, marketing and more. It is great that they collaborate with other vendors to enhance their platform and ours.
Cons
While there are a few areas within Meevo that could be improved, the list is relatively small compared to the overall capabilities of the POS system. Reporting and inventory management are two areas that could benefit from improvements. It would be valuable to gather feedback from users to enhance both reports and inventory features.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Leah
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Enterprise software on the LOW
Enterprise software on the LOW
Pros
Meevo includes YEXT listing and its SEO features are quite nice as well.
Cons
As a non-technical person, the UI of Meevo could be better.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Isaac
Medical Practice, 11-50 employees
Less than a year
March 2024
Love Meevo
Love Meevo
Pros
Confirmation Manager and Textel (Meevo Messenger) have completely transformed my experience!
Cons
In the appointment book, it would be helpful if the horizon changes colors when clients check-in and check-out, in addition to the check indicator and crossing out the appointment.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Kelley
Consumer Services, 51-100 employees
More than a year
March 2024
user friendly and well rounded software
user friendly and well rounded software
Pros
The reporting feature in Meevo is exceptional for gaining daily insights into my company. The smart centers are fantastic for coaching and goal setting. Meevo is always open to making changes and adding new functions to adapt to industry changes.
Cons
Some reports lack sufficient detail and are too broad, although there have been some nice recent changes. However, it takes a long time for new ideas to be implemented and go live.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
jess
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Customizable and Customer Focused
Customizable and Customer Focused
Pros
Meevo offers numerous options and the ability to customize the software to suit my business. I value the branding opportunities and the flexibility to update and adjust various features.
Cons
I wish Meevo provided better marketing options through email. It can be difficult and frustrating when they claim to bring over guest information for marketing purposes, but it is not as easy as it seems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Cosmetics, 11-50 employees
More than a year
March 2024
Meevo Rocks
Meevo Rocks
Pros
After using MillenniumGo, we made a smooth transition to Meevo for our salon and clients!
Cons
It took a little time to adjust, but overall it has been great!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elisabeth
Consumer Services, 11-50 employees
Less than a year
March 2024
Best Software for Spa
Best Software for Spa
Pros
The ease of use in Meevo is what we love the most. The company consistently finds new ways to enhance an already excellent software. It is user-friendly for everyone, from management to our employees and surpasses other spa software options. While there is a lot to explore in Meevo, it might be overwhelming for new users. However, with patience and time, they will discover its immense benefits for scheduling, inventory and overall spa management.
Cons
Whenever we encounter limitations within the software, the company releases updates that address them. I also like how the company consistently listens to user concerns and strives to find new ways to improve.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lydia
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Won't use any other software
Won't use any other software
Pros
Meevo is quite easy to use and their customer service and educational resources are outstanding. There are plenty of add-on options available too.
Cons
My only request is to have a stylist-specific "request only" option for online booking. We have stylists who only accept requests and unfortunately, we cannot offer their clients the ability to book online without opening them up to non-request clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Cosmetics, 11-50 employees
More than a year
March 2024
Meevo changed my Business!
Meevo changed my Business!
Pros
Booking, checkout and client management are very easy to do with Meevo! The customer support is absolutely amazing. The wide range of reports allows me to have a clear picture of my businesss performance. With all the tools and features offered by Meevo, I can properly run my business without any guesswork!
Cons
The online booking program in Meevo is not the greatest. I receive 3 to 5 calls per week from clients complaining about its lack of user friendliness. I do wish there was a way to customize the online booking or make it visually more appealing. However, I acknowledge that Meevo has been making beneficial changes to the online booking process and it is now easier to use than before.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abigail
Hospitality, 11-50 employees
Less than a year
March 2024
Salon experience
Salon experience
Pros
The ease of use in Meevo makes it easy to find what I need when I am searching.
Cons
There is nothing I find difficult while using the system. To me it the best and easiest software I have ever come across.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
March 2024
Love Meevoe
Love Meevoe
Pros
I like the softwares security features and ease of use.
Cons
Absolutely nothing. We have not encountered any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MARTINO
Consumer Services, 11-50 employees
Less than a year
March 2024
Meevo Review from a salon and medical spa!
Meevo Review from a salon and medical spa!
Pros
The level of detail in Meevo is amazing! I can truly customize it to fit my exact requirements.
Cons
I find the reports in the software to be lacking in detail, making it difficult to extract specific numbers.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hailee
Hospitality, 11-50 employees
Less than a year
March 2024
Multi-Location User
Multi-Location User
Pros
As a multi-location business, Meevo provides numerous benefits that I like. Navigating between locations is so easy and the Central Office feature allows me to view individual numbers or combined data.
Cons
It would be great if some of the reports were customizable to provide the specific data we need. Additionally, having a staff rewards/incentive platform would be beneficial which allows us to acknowledge when they meet their goals. It would also be nice if there was better integration with Aveda for automatic price increases.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kelly
Individual & Family Services, 51-100 employees
More than a year
March 2024
So nice I had to use twice!
So nice I had to use twice!
Pros
Honestly, there is nothing about Meevo that I dont love! I previously used it at another facility I managed, and it was an obvious choice when we were seeking a new platform for my current job.
Cons
I have noticed that clients sometimes get confused during online booking and end up booking multiple services for themselves instead of a group. This becomes challenging when we require a deposit, as applying it to the correct appointment after correcting the mistake can be a bit of a challenge.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula
Health, Wellness and Fitness, 11-50 employees
Less than a year
March 2024
Spa review
Spa review
Pros
The systems ease of learning is incredible. If I have any questions, I can easily find answers within Meevo or through their training resources.
Cons
The back button can be frustrating to use but overall, there is nothing to complain about.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Cheryl
Medical Practice, 1-10 employees
Less than a year
March 2024
Meevo review
Meevo review
Pros
With Meevo I can conveniently view online bookings from my phone.
Cons
There are too many steps involved in navigating the software, from changing fonts to accessing the daily schedule. It feels like there is too much involved.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Shelly
Cosmetics, 51-100 employees
Less than a year
March 2024
Best software system
Best software system
Pros
For a salon business, the softwares ease of use and functionality are essential. Without a doubt Meevo is my favorite system that we have implemented at our salon/spa.
Cons
Clicking the back button logs me out, and it would be more convenient to have a dedicated app.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tricia
Consumer Services, 11-50 employees
More than a year
March 2024
Build your business with Meevo
Build your business with Meevo
Pros
The ease of use and seamless navigation across all my daily tasks are remarkable. Moreover, I can access any metrics I need to track the business.
Cons
It would be helpful to have tips automatically shown as part of the payout process.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Geoffrey
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2024
Awesome software for our application
Awesome software for our application
Pros
The customer support team is almost always available, and they provided invaluable assistance during setup and whenever I need help.
Cons
The customer login and scheduling features could use some improvements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Alternative Medicine, 1-10 employees
Less than a year
March 2024
Meevo School
Meevo School
Pros
Being able to go paperless and perform various tasks in one place is something I truly love.
Cons
The initial setup was quite extensive, but it was definitely worth it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kelly Jo
Higher Education, 11-50 employees
Less than 6 months
March 2024
Meevo, the only Way to Go!
Meevo, the only Way to Go!
Pros
Meevo ticks all the boxes for client management, staff management, inventory, marketing, online booking, e-gift cards and outstanding reporting capabilities. It is a no-brainer for any savvy business owner in the salon/spa or massage industry.
Cons
The integration with external vendors does not always work seamlessly. For instance, using Salon Clouds for SOAP notes and duplicate client management requires extra effort on our end.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
renee
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Meevo is worth it
Meevo is worth it
Pros
I love how my stylists receive notifications when a client checks in. The availability of multiple integrations is fantastic. The customer service provided is excellent!
Cons
The transition to integrate Tippy and Meevo Pay had some bumps along the way.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lisa
Health, Wellness and Fitness, 11-50 employees
More than a year
March 2024
Good system
Good system
Pros
Scheduling is not a problem anymore, credit goes to Meevo and I like the flexibility to customize each appointment.
Cons
Not being able to make comprehensive changes to a transaction can be frustrating. Occasionally, we have to void the transaction and start over.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ellen
Consumer Services, 1-10 employees
More than a year
March 2024
Meevo...Salon management with ease
Meevo...Salon management with ease
Pros
There is nothing that Meevo cannot handle. Whenever an issue arises, their team quickly and efficiently addresses it and accommodates the client.
Cons
In rare instances when the internet goes down, we experience system downtime as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Cosmetics, 11-50 employees
More than a year
March 2024
Worth the investment!
Worth the investment!
Pros
Meevo can be customized to perfectly fit your salons needs and preferences.
Cons
It is not possible to edit a transaction after it is been closed. We have to void it and create a new ticket.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Consumer Services, 11-50 employees
More than a year
March 2024
Meevo keeps it easy!
Meevo keeps it easy!
Pros
Teaching new staff to use Meevo is incredibly simple. I love how I can quickly watch a video or follow step by step directions for any task. The support provided by the Facebook group exceeds my expectations, with amazing assistance from both peers and support staff.
Cons
The way add-on services are displayed on the schedule can be confusing, especially when an add-on is scheduled in a different room than the original service. It does not clearly show that the second room is occupied.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colette
Cosmetics, 1-10 employees
Less than a year
March 2024
Best software for our Salon and Spas!
Best software for our Salon and Spas!
Pros
The softwares ease of use is fantastic. I enjoy the ability to customize various aspects. Most importantly, the customer service is exceptional!
Cons
Honestly, I cannot think of anything cons! The only issue I have is when my receptionists accidentally create a new client instead of using the correct client name. Fortunately, it is easy to fix by utilizing Intelli Merge or manually merging duplicate clients.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary Beth
Health, Wellness and Fitness, 51-100 employees
More than a year
March 2024
Feedback From Team
Feedback From Team
Pros
The reporting features in Meevo are absolutely fantastic. I am thrilled with them!
Cons
The layout could be improved to enhance the seamlessness of other features. There is a lot of clicking involved, and it would be more functional to have a way to categorize information on the screen.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Tarina
Higher Education, 11-50 employees
Less than a year
March 2024
Great Software
Great Software
Pros
Having used other online systems, I find Meevo to be very user-friendly. The guided walk-through steps and excellent reporting system are highly appreciated.
Cons
It would be great if they introduced a built-in referral program instead of a points system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brianne
Health, Wellness and Fitness, 1-10 employees
More than a year
March 2024
A Must have in your business!!
A Must have in your business!!
Pros
This software is user-friendly and greatly assists in tracking everything!
Cons
Since I am a user and not an administrator, I can only access the software from work and not from home.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Linda
Consumer Services, 51-100 employees
Less than a year
February 2024
Went down hill after corporate takeover
Went down hill after corporate takeover
Pros
Meevo offers abundant data and numerous reports for financial analysis.
Cons
The software is quite complicated and expensive, making it challenging to train staff members.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Lorrie
Consumer Services, 11-50 employees
More than a year
September 2023