Anonymous
Information Services, 1-10 employees
“Secure digital money management”
Pros
It gives me a digital way to handle my money and earnings and it's very simple to use when receiving income.
Cons
Since it often only asks for your email and name, it can sometimes feel like your information might be too easy to steal although it does have a solid security system behind it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
João Cesar d.
Computer Software, 1-10 employees
“Impressive speed”
Pros
The service is impressively fast and it gives me a real sense of security when using it.
Cons
I don't really have any technical complaints but it could use more promotion so people know more about the product and the services it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenifer O.
Internet, 1-10 employees
“Easy to add cards”
Pros
Adding and removing cards is simple, the platform is accepted on websites outside Brazil and it lets me receive payments in other currencies.
Cons
I haven't had any issues using it over the last two years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casimir C.
Accounting, 11-50 employees
“comes with innovative features”
Pros
It's a very secure payment platform and really simple to use. It also comes with innovative features and works very efficiently.
Cons
It's a very good platform for making payments but it's unfortunate that it isn't available in every country.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jonathan R.
Marketing and Advertising, 1-10 employees
“Industry Standard”
Pros
PayPal has become an industry standard and that alone makes it a solid choice. The platform is simple to use and offers strong solutions for many different kinds of businesses.
Cons
As your business grows, your account can get limited pretty often. Their systems sometimes flag activity as possible fraud or risk so you end up having to call every few months to get things sorted out. It's definitely a hassle although the support team is usually understanding when you do reach them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Robert S.
Furniture, 51-100 employees
“Purchase protection I trust”
Pros
Buying online is already convenient and this platform makes it even more effortless. I really appreciate knowing my purchases are protected when I use it and the whole thing is incredibly simple to navigate.
Cons
I've mainly relied on it as an added layer of security for my cards when shopping online. Since that's been my primary use for the platform, I can't really say what might be missing. For making purchases and receiving money though, it has consistently been positive and I haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kelcee K.
Computer Software, 11-50 employees
“established platform”
Pros
It is a widely recognized, established platform and you can use it on a lot of shopping websites which makes completing purchases much more convenient.
Cons
Customer support could be better and the user portal doesn't feel very fluid. It is user-friendly overall but the design still comes across as a bit clunky.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Babatunde O.
Information Technology and Services, 1-10 employees
“Quick payments”
Pros
Transactions are really quick and simple to complete.
Cons
Crypto coins still aren't fully integrated but I'm hoping that gets added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan C.
Computer Software, 51-100 employees
“option to dispute charges”
Pros
Using it is very simple and the option to dispute charges adds a lot of peace of mind.
Cons
Customer support can sometimes take a little while to reply to trouble tickets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Graphic Design, 1-10 employees
“Can accept client payments from many countries”
Pros
Running my business with it has been really convenient because I can accept client payments from many countries right away without having to travel which makes things much more comfortable. Another big plus is that it feels more secure against hacking and fraud than similar platforms and that matters the most to me.
Cons
A concern I have with PayPal is the high international fees, along with how long bank account refunds can take. It also tends to attract scammers quite often. On top of that, customer support still needs improvement in the way issues are handled and in the overall level of service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saili M.
Renewables & Environment, 11-50 employees
“Vital for modern commerce”
Pros
In today's information age, this software is essential for trade and commerce since speed matters so much in daily business.
Cons
One thing that's still lacking is a rewards program for frequent users, especially if it wants to stay a preferred choice for clients doing business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Accounting, 11-50 employees
“Simple installation”
Pros
Getting started with it is very simple and the download and installation process is easy for users.
Cons
It would be better if it included automatic payment email notifications.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Real Estate, 101-500 employees
“can't complain”
Pros
Its payment system feels very secure and gives me a lot of confidence when using it.
Cons
I honestly don't have anything negative to point out because it's excellent and works wonderfully.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hector E.
Law Enforcement, 500+ employees
“Has all the features I need”
Pros
It offers all the features I need and I really appreciate how accessible and available it is whenever I want to use it.
Cons
Honestly, there's nothing to complain about since it provides plenty of options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Automotive, 101-500 employees
“Simple way to handle transactions”
Pros
PayPal makes it really simple to send payments and receive money. It's a convenient way to handle transactions and everything works the way I need it to.
Cons
I haven't come across any downsides. There are no bad features that stand out and I can't really think of anything negative to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos C.
Automotive, 101-500 employees
“Works on almost any online platform”
Pros
Paying on almost any online platform is very convenient with PayPal.
Cons
Support can be a bit problematic when a payment fails.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cameron I.
Information Technology and Services, 500+ employees
“All payment methods stored in one place”
Pros
Having all my payment methods stored in one place is really convenient and switching between them is quick when I need to choose how to pay. Checkout is also very fast which makes purchases feel much more efficient.
Cons
Goods & Services fees can be pretty high at times. The customer support team does try to help but there have been a few occasions where payments were refunded incorrectly or put on hold. In the end though, each of those issues did get resolved one way or another.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pippa M.
Apparel & Fashion, 500+ employees
“High level of accuracy”
Pros
Transactions are processed quickly and with a high level of accuracy. The support team is also consistently helpful and everything feels secure and well handled.
Cons
Getting back into a locked account can be frustrating since you cannot even log in to sort it out. The issue was resolved through a phone call with the team but having other recovery options available would definitely make things better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mandy P.
Retail, 1-10 employees
“can send money across the EU”
Pros
As mentioned above, the biggest advantage is the security. Using it really gives peace of mind. I can send money across the EU and the contactless payment option is also very convenient.
Cons
I haven't had any problems since I started using it, whether for personal or professional use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esmaeel s.
Civic & Social Organization, 500+ employees
“clear payment tracking”
Pros
It has been very reliable to use. Transactions are accurate and I can clearly track where each payment or transfer is coming from which makes managing everything much better.
Cons
The banking side works really well overall but it would be even better if cryptocurrency conversion were included too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10