PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Services, 1-10 employees

5.0
August 2023

Secure digital money management

Pros

It gives me a digital way to handle my money and earnings and it's very simple to use when receiving income.

Cons

Since it often only asks for your email and name, it can sometimes feel like your information might be too easy to steal although it does have a solid security system behind it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JCD

João Cesar d.

Computer Software, 1-10 employees

5.0
August 2023

Impressive speed

Pros

The service is impressively fast and it gives me a real sense of security when using it.

Cons

I don't really have any technical complaints but it could use more promotion so people know more about the product and the services it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JO

Jenifer O.

Internet, 1-10 employees

5.0
August 2023

Easy to add cards

Pros

Adding and removing cards is simple, the platform is accepted on websites outside Brazil and it lets me receive payments in other currencies.

Cons

I haven't had any issues using it over the last two years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Casimir C.

Accounting, 11-50 employees

4.0
August 2023

comes with innovative features

Pros

It's a very secure payment platform and really simple to use. It also comes with innovative features and works very efficiently.

Cons

It's a very good platform for making payments but it's unfortunate that it isn't available in every country.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JR

Jonathan R.

Marketing and Advertising, 1-10 employees

5.0
August 2023

Industry Standard

Pros

PayPal has become an industry standard and that alone makes it a solid choice. The platform is simple to use and offers strong solutions for many different kinds of businesses.

Cons

As your business grows, your account can get limited pretty often. Their systems sometimes flag activity as possible fraud or risk so you end up having to call every few months to get things sorted out. It's definitely a hassle although the support team is usually understanding when you do reach them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RS

Robert S.

Furniture, 51-100 employees

5.0
August 2023

Purchase protection I trust

Pros

Buying online is already convenient and this platform makes it even more effortless. I really appreciate knowing my purchases are protected when I use it and the whole thing is incredibly simple to navigate.

Cons

I've mainly relied on it as an added layer of security for my cards when shopping online. Since that's been my primary use for the platform, I can't really say what might be missing. For making purchases and receiving money though, it has consistently been positive and I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kelcee K.

Computer Software, 11-50 employees

4.0
August 2023

established platform

Pros

It is a widely recognized, established platform and you can use it on a lot of shopping websites which makes completing purchases much more convenient.

Cons

Customer support could be better and the user portal doesn't feel very fluid. It is user-friendly overall but the design still comes across as a bit clunky.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BO

Babatunde O.

Information Technology and Services, 1-10 employees

5.0
August 2023

Quick payments

Pros

Transactions are really quick and simple to complete.

Cons

Crypto coins still aren't fully integrated but I'm hoping that gets added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Ryan C.

Computer Software, 51-100 employees

5.0
August 2023

option to dispute charges

Pros

Using it is very simple and the option to dispute charges adds a lot of peace of mind.

Cons

Customer support can sometimes take a little while to reply to trouble tickets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Graphic Design, 1-10 employees

5.0
August 2023

Can accept client payments from many countries

Pros

Running my business with it has been really convenient because I can accept client payments from many countries right away without having to travel which makes things much more comfortable. Another big plus is that it feels more secure against hacking and fraud than similar platforms and that matters the most to me.

Cons

A concern I have with PayPal is the high international fees, along with how long bank account refunds can take. It also tends to attract scammers quite often. On top of that, customer support still needs improvement in the way issues are handled and in the overall level of service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Saili M.

Renewables & Environment, 11-50 employees

5.0
August 2023

Vital for modern commerce

Pros

In today's information age, this software is essential for trade and commerce since speed matters so much in daily business.

Cons

One thing that's still lacking is a rewards program for frequent users, especially if it wants to stay a preferred choice for clients doing business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Accounting, 11-50 employees

3.0
August 2023

Simple installation

Pros

Getting started with it is very simple and the download and installation process is easy for users.

Cons

It would be better if it included automatic payment email notifications.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Real Estate, 101-500 employees

5.0
August 2023

can't complain

Pros

Its payment system feels very secure and gives me a lot of confidence when using it.

Cons

I honestly don't have anything negative to point out because it's excellent and works wonderfully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HE

Hector E.

Law Enforcement, 500+ employees

5.0
August 2023

Has all the features I need

Pros

It offers all the features I need and I really appreciate how accessible and available it is whenever I want to use it.

Cons

Honestly, there's nothing to complain about since it provides plenty of options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Automotive, 101-500 employees

5.0
August 2023

Simple way to handle transactions

Pros

PayPal makes it really simple to send payments and receive money. It's a convenient way to handle transactions and everything works the way I need it to.

Cons

I haven't come across any downsides. There are no bad features that stand out and I can't really think of anything negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Carlos C.

Automotive, 101-500 employees

4.0
August 2023

Works on almost any online platform

Pros

Paying on almost any online platform is very convenient with PayPal.

Cons

Support can be a bit problematic when a payment fails.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CI

Cameron I.

Information Technology and Services, 500+ employees

5.0
August 2023

All payment methods stored in one place

Pros

Having all my payment methods stored in one place is really convenient and switching between them is quick when I need to choose how to pay. Checkout is also very fast which makes purchases feel much more efficient.

Cons

Goods & Services fees can be pretty high at times. The customer support team does try to help but there have been a few occasions where payments were refunded incorrectly or put on hold. In the end though, each of those issues did get resolved one way or another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM

Pippa M.

Apparel & Fashion, 500+ employees

5.0
August 2023

High level of accuracy

Pros

Transactions are processed quickly and with a high level of accuracy. The support team is also consistently helpful and everything feels secure and well handled.

Cons

Getting back into a locked account can be frustrating since you cannot even log in to sort it out. The issue was resolved through a phone call with the team but having other recovery options available would definitely make things better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MP

Mandy P.

Retail, 1-10 employees

5.0
August 2023

can send money across the EU

Pros

As mentioned above, the biggest advantage is the security. Using it really gives peace of mind. I can send money across the EU and the contactless payment option is also very convenient.

Cons

I haven't had any problems since I started using it, whether for personal or professional use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Esmaeel s.

Civic & Social Organization, 500+ employees

5.0
August 2023

clear payment tracking

Pros

It has been very reliable to use. Transactions are accurate and I can clearly track where each payment or transfer is coming from which makes managing everything much better.

Cons

The banking side works really well overall but it would be even better if cryptocurrency conversion were included too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10