PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CL

Casey L.

Health, Wellness and Fitness, 1-10 employees

5.0
August 2023

Versatile payment hub

Pros

Customers already know and trust the PayPal name which makes it a reliable option right away. It connects with plenty of other platforms too, whether you need website integration, standalone payment processing, mobile support and more. It really works as a complete, turnkey payment solution.

Cons

Honestly, I don't have any complaints. It's highly recognizable, affordable to get started with as a business owner and accepted across just about every type of consumer market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BL

Beke L.

Utilities, 1-10 employees

5.0
August 2023

Big fan

Pros

I've been a big fan of it for years and use it both personally and for business. I'd choose it again anytime because it's simple.

Cons

Can't think of any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Security and Investigations, 500+ employees

5.0
August 2023

Great for domestic and international purchases

Pros

It's a practical, reliable and secure payment method. It can be used for both domestic and international purchases.

Cons

It may still need a bit more security for account access.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 101-500 employees

5.0
August 2023

Simple platform

Pros

Sending and receiving money through it is quick and simple. It's also one of the most widely used payment methods worldwide which makes it very convenient. The platform is simple to use as well.

Cons

For some transactions, PayPal may put a temporary hold on your funds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kercia C.

Construction, 11-50 employees

5.0
August 2023

Online deposits are simple

Pros

Adding money online is really convenient and works very well.

Cons

The app still feels quite limited in some of its areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JC

Joao C.

Electrical/ Electronic Manufacturing, 500+ employees

4.0
August 2023

Quick setup for fast payments

Pros

Getting started with it was hassle-free and the setup only took a short time. I was able to have everything ready quickly and begin receiving payments as well as paying for different things right away.

Cons

Only thing that comes to mind is that it would be helpful to have a debit card linked to the account. I haven't looked into it enough yet to know whether that's already an option.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Education Management, 11-50 employees

5.0
August 2023

Easy to withdraw money

Pros

Being able to withdraw money right from my smartphone and pay for goods online is really convenient.

Cons

The account can be suspended at any time if they detect what they consider abnormal activity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FB

floriane b.

Architecture & Planning, 101-500 employees

5.0
August 2023

Great for group fund collection

Pros

It makes setting up group fund collections really simple.

Cons

App's interface could use some improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EV

Elizabeth V.

Religious Institutions, 1-10 employees

5.0
August 2023

Effective for digital donations

Pros

Paying for things like Facebook ads is much more convenient since I don't have to type in my credit card details every time. It's also really helpful that people can send digital donations to our church.

Cons

the reporting view can be improved, it should automatically show the last month instead of going back to the date the account was first opened.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Networking, 500+ employees

5.0
August 2023

Vast range of features

Pros

PayPal feels very user-friendly to use and it packs in more features than you'd expect in one place. It's kind of like Venmo but with a lot more built in such as crypto, a savings account, online checkout and the ability to send or request money.

Cons

There really aren't many downsides but not as many people around me use it and it also isn't always available as a payment option on online stores.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD

Joane D.

Marketing and Advertising, 1-10 employees

5.0
August 2023

Better API tools and usability

Pros

There's a lot to appreciate here and lately the updates have been especially noticeable. The recent improvements have made the platform more user-friendly, particularly when dealing with more complicated API-related work.

Cons

There really isn't much to complain about though the fees can feel a bit high at times. That said, it's definitely not something that would stop me from using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KP

Kevin P.

Health, Wellness and Fitness, 1-10 employees

5.0
August 2023

Simple for me and customers

Pros

Using it has been really simple for both me and my customers which makes payments much more convenient on all sides.

Cons

Every now and then some software I use doesn't connect with it so I end up switching to another platform in those situations. That's not really PayPal's fault though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Telecommunications, 500+ employees

4.0
August 2023

Handy features

Pros

Easy to use and features like withdrawing funds directly to a bank account make it especially convenient.

Cons

The exchange rates could be better since they are not competitive enough.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SH

Shade H.

Financial Services, 1-10 employees

5.0
August 2023

Would definitely recommend

Pros

The experience has been consistently positive. It feels safe and secure and I appreciate how well it protects my personal information. The platform is also very simple to use and I haven't had a single bad experience with it. I would definitely recommend it.

Cons

I honestly haven't run into any problems with PayPal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Ana R.

Computer Software, 1-10 employees

4.0
August 2023

Worldwide reach and flexible integrations

Pros

Getting started with it is simple and it's available in many countries which makes it very practical. It also offers several integration options for e-commerce platforms and websites and the API connections work with low latency which is a big plus.

Cons

The commission fees are on the high side and it would be better if they were adjusted based on transaction rates. Account verification also takes longer than it should and there's no convenient way to manage multiple accounts under one login.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GC

George C.

Computer Software, 1-10 employees

5.0
August 2023

Powerful reporting

Pros

It is user friendly and the platform feels very secure. The reporting features are really strong and it doesn't take long to learn how everything works.

Cons

You do need to know who you're paying before you begin and sometimes finding companies can take a bit of searching.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WS

Wava S.

Financial Services, 500+ employees

4.0
August 2023

Excellent for online shopping

Pros

I mostly use it when shopping online to pay for the items I buy.

Cons

Adding cards for transactions is simple and convenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GA

Gift A.

Cosmetics, 1-10 employees

5.0
August 2023

Impressive functionality

Pros

Handling bill payments, receiving money with receipts, shipping goods without hassle and plenty of other features are all part of why I enjoy using it.

Cons

The app has been excellent for me and I haven't felt that anything is lacking. Since I started using it, my business has really transformed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF

Carolina F.

Marketing and Advertising, 1-10 employees

4.0
August 2023

monitored transactions

Pros

Being able to make monitored transactions securely is a big advantage and the convenience of having different payment options plus the flexibility to pay by mobile makes it even better.

Cons

It would be better if there were more credit card brand options available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 101-500 employees

5.0
August 2023

Makes transactions accessible

Pros

It gives me easy access to a payment platform and makes transactions more accessible overall.

Cons

having to register new credit cards when needed is a bit annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10