PayPal Software Reviews

“Globally recognized brand”

Pros

Using a globally recognized brand gives me a lot of confidence and customers already know it and feel comfortable paying with it.

Cons

At times the security checks feel too strict and end up delaying payments sometimes for quite a while. Getting through to support or customer service can also be difficult.

“used around the world”

Pros

PayPal is accepted and used around the world which is a big advantage and it's generally seen as a secure way to make payments. I've been using it consistently for several years now.

Cons

There was one international payment where the money added to my wallet would not transfer to my bank account even after multiple attempts. I also tried reaching customer support but couldn't get any help so I ended up leaving the funds in my PayPal wallet.

“excellent invoicing feature”

Pros

Being able to send and receive money from both friends and family as well as for business has been really convenient. It's also very useful that I can link more than one email account. The invoicing feature has come in handy for my business too. Another thing I appreciate is having the option to transfer only part of my balance to my bank account whenever I want.

Cons

Getting beyond the most recent transactions takes a bit of digging and I think the way purchases and incoming payments are organized could be better especially when money is coming in from different sources.

“Can link several bank accounts”

Pros

I can choose exactly which bank to pull money from or send it to which is something apps like Zelle do not really offer since they are usually tied to a single bank. It also works well for requesting money from my online-only accounts like Chime which makes it even more useful.

Cons

The free transfers usually take until the next day to go through. That said, I mostly use PayPal for smaller transfers so it is not really a problem for me.

“best mobile app”

Pros

Getting money sent or putting a "Pay Now" button in place only takes a few minutes and the mobile app feels very user-friendly to use.

Cons

Even though the basic service is advertised as "free," the transaction charges and high currency conversion rates can really cut into already thin margins.

“instant payments with PayPal”

Pros

Being able to send invoices right from the app has been really useful and my customers can receive them and pay right away without any issues.

Cons

The only downside for me is the holding period for new sellers. It feels like quite a lot of days although I understand it is there to help verify the seller properly.

“Justifies the cost”

Pros

PayPal payment processing gives me a lot for what it costs. Both the website and the app let me handle payments, send invoices and sort transactions without any hassle.

Cons

customer support tends to be pretty slow. I've had to wait more than 30 minutes for a response on several occasions and the chat keeps pushing me toward automated AI replies.

“No need to be tech-savvy”

Pros

I like that it feels very user-friendly even if you are not particularly technical. Getting started is simple, creating and sending invoices is clear and the whole payment experience feels secure. It works especially well for online businesses because international payments are handled efficiently and transaction records stay well organized. Another part I appreciate is the data management since it makes it simple to monitor payments, clients and account history all in one place. For the price, it is dependable and saves a lot of time although the fees can sometimes seem a bit expensive.

Cons

The most frustrating part is the transaction fees which can take away from the overall value especially for small businesses. Support is another weak point since it can be slow or hard to reach when something needs to be resolved quickly. I have also run into occasional bugs and account restrictions that can disrupt regular use. The expense management tools are useful but they could be more flexible and polished for business needs.

“offers payment plans and loan options”

Pros

It has grown far beyond just being a basic payment processor for sending money. These days, I really appreciate that it also offers payment plans, larger loan options and broad availability around the world which makes it much more useful overall.

Cons

Money may get put on hold or an account can be restricted without much notice and fixing those problems usually takes longer than it should. That becomes especially frustrating when your business depends on steady cash flow.

“Clean UI”

Pros

The interface looks really good and the balance display is excellent. The app is very accurate, there are no hidden fees and it works really well for people who use online services a lot.

Cons

I appreciate being able to add money or make transfers through Visa but it would be even better if Mastercard was supported too.

“split payments into installments function”

Pros

I like how incredibly fast the payments are and how secure the whole service feels. I really appreciate the option to split payments into three interest-free installments and sending money to friends and family takes just a few seconds without any hassle.

Cons

The fees for receiving business payments are a little higher than some competing services but considering the level of service provided, they still feel justified.

“Amazing banking tool”

Pros

It works well as a banking tool especially since I can handle transactions without having to worry about extra fees.

Cons

transfers can occasionally take some time to move through the system.

“Syncs with my accounts”

Pros

Its quite user-friendly. It connects to my accounts without any problems and my transactions show up right away. I also feel secure using it and if something goes wrong, I can cancel a payment or request a refund when a seller seems suspicious, unfair or turns out to be a scam.

Cons

There was one time when it was difficult to get in touch with PayPal about a problem I had and I ended up having to write in for support. I would definitely appreciate a call center that is easier to reach.

“No problems yet”

Pros

More customers are willing to place orders because they feel more secure paying this way. On the bookkeeping side, processing payments is very simple and we haven't run into any problems with it.

Cons

At times tracking down the right reports can be a bit difficult since PayPal's layout has changed several times since we began using it. We worked around that by saving the reports we use most as favorites.

“userfriendly for everyone”

Pros

PayPal is very user-friendly for just about anyone. The data management side works really well too especially when it comes to monitoring expenses and handling purchases.

Cons

If I had to point out anything, it would be possible bugs or technical issues but honestly I have not run into any. It is still one of the best platforms available for people to use.

“Versatile payment options”

Pros

There are lots of useful features available. It offers pay later choices, credit card options, the ability to link your bank account, send money and plenty of other functions.

Cons

The app itself is the part I enjoy the least. It always seems slow or laggy and I have to keep refreshing it constantly.

“Top-notch customer care”

Pros

Their customer support is outstanding which makes the platform simple to use and something I feel comfortable recommending to other people.

Cons

It's a user-friendly payment service with strong security features, excellent customer support and availability across the globe. No complaints as such.

“helpful support”

Pros

Found it very easy to handle. Most of the time the customer support is also helpful and dependable.

Cons

It usually supports your transactions and stands behind you but there are times when they either do not or are unable to. When that happens, it can be pretty frustrating.

“wide range of features”

Pros

It offers plenty of features for both personal needs and business use. Having a mobile app as well makes it even better and really completes the experience.

Cons

The only slight downside might be the commission they charge when you use it for business although it's understandable since they need a way to make money too.

“Can split payments”

Pros

Using it has been really flexible and I especially love being able to charge purchases and split the payments over six months.

Cons

There really is not much I dislike. The only thing was that they sent me a credit card I never applied for and did not know I was going to receive.