Andrey A.
Architecture & Planning, 11-50 employees
“strong tool for large business investments”
Pros
It works really well for a company when handling large investments and bigger financial transactions.
Cons
At times it can get a bit slow while processing but overall everything works fine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mary Angel R.
Wholesale, 11-50 employees
“simple to make payments”
Pros
What I've liked most, honestly, is that making payments is very simple.
Cons
Sometimes it feels a bit slow and can freeze now and then.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Fabio Kenji M.
Graphic Design, 11-50 employees
“awesome digital wallet”
Pros
Using it as a digital wallet has been pretty convenient thanks to its user-friendly interface. It also includes solid security features and one of the biggest advantages is how widely accepted it is as a payment method across other platforms.
Cons
That said, I still think there's some room to improve when it comes to data security. I had to contact support over a fraudulent transfer and unfortunately, I wasn't able to get a refund.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
nigil r.
Human Resources, 51-100 employees
“Fantastic to use”
Pros
This platform has been fantastic to use. The way it handles deposits and withdrawals is especially notable because everything feels simple.
Cons
Getting into the program can feel complex and returns sometimes take longer than expected.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ivan M.
Human Resources, 1-10 employees
“Works properly”
Pros
Everything works properly, it's simple to use and I haven't run into any issues with it.
Cons
The only downside is that withdrawal payments take a little longer than expected but overall it's excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrés Mauricio G.
Retail, 101-500 employees
“impressive speed”
Pros
Handling international payments and sales to customers abroad has been very convenient. The process is quick and the paperwork and transactions move along with good speed.
Cons
Customers in Colombia still can't make online payments through our platform and whenever we've tried to get it resolved, we haven't received a clear answer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Government Administration, 11-50 employees
“platform gives clear guidance throughout”
Pros
Using it feels secure, it's very simple to use, accessible and the platform gives clear guidance throughout. It's also widely accepted in countless places which makes it even more convenient. PayPal clearly reports all account activity and explains how everything works so it's genuinely a very useful tool for both receiving and sending payments in dollars or euros. Even though the fees in Argentina can be high when using the balance, I still find it very convenient to withdraw my funds through an intermediary platform.
Cons
I can't withdraw directly to my bank account in Argentina with conversion into Argentine pesos.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aurelio F.
Construction, 1-10 employees
“Reliable and accessible”
Pros
It gives me peace of mind because it feels secure, reliable and accessible whenever I need to use it.
Cons
I'd just like to see better support for different currencies instead of having things centered mostly around dollars.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Meriem M.
Accounting, 1-10 employees
“quick financial transactions with paypal”
Pros
One of the biggest reasons I keep choosing this software is its security. The app feels very safe to use and is really practical when I need to handle quick financial transactions.
Cons
if your account gets locked, the process to regain access is very complicated. On top of that, there's no direct customer service number so you're stuck dealing with a painful chat support process.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Lars M.
Information Technology and Services, 51-100 employees
“Takes very little time to send money”
Pros
Sending money with this software is completely hassle-free and takes only a very short time.
Cons
I honestly don't have anything negative to say about this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jessica Aparecida G.
Health, Wellness and Fitness, 1-10 employees
“Feels secure for paying bills”
Pros
Using it for Castro and software payments has been really practical and I feel very secure whenever I receive or pay bills through it.
Cons
The only downside, in my view, is the limited number of payment providers available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
“simple to implement”
Pros
It integrates completely and is simple to implement and use.
Cons
They could probably make the real-time commission details a bit clearer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget E.
Music, 1-10 employees
“Excellent customer service”
Pros
Having used it for years as an occasional eBay seller, one thing that has consistently stood out is the excellent customer service. My dad was an eBay power seller so I've seen firsthand how dependable it can be. The buyer and seller protection is especially impressive and it really helps make buying and selling online feel safe and enjoyable.
Cons
If your balance goes below zero, PayPal automatically takes the money from your linked bank account. That can end up triggering an overdraft fee with banks like U.S. Bank which is definitely frustrating.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Gregorio O.
Cosmetics, 1-10 employees
“Helps increase sales for small businesses”
Pros
Really appreciate how simple PayPal is to implement. It helps small businesses increase their sales by letting them accept online payments through credit card processing.
Cons
I would like it to be easier to withdraw money while in another country. It would also be really helpful if there were an international debit card available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manuel A.
Wholesale, 11-50 employees
“Works well on mobile and computer”
Pros
The reliability it offers is a big plus and being able to send and receive payments so conveniently from both a computer and a mobile phone makes it even better.
Cons
it doesn't allow transactions with cryptocurrencies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Veronica Carolina D.
Security and Investigations, 51-100 employees
“Quick to access”
Pros
I can send and receive payments without any hassle and the platform feels very secure while still being quick to access and use.
Cons
I'd just like bank withdrawals to be processed in less time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jean D.
E-Learning, 1-10 employees
“Valuable tool for instant transfers”
Pros
Being able to send or receive money instantly, internationally, whether it's to family and friends or to businesses, is really valuable.
Cons
Entering the amount to send in the app isn't very user-friendly especially because of the way the decimal/comma input works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mauricio d.
Insurance, 51-100 employees
“Versatile billing across websites”
Pros
It is easy to use and it gives me the option to create invoices from different sectors and across various websites.
Cons
Its availability for transferring money to other people or organizations is still limited, mainly because it is not used very often in my geographic region.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Deep prakash J.
Entertainment, 1-10 employees
“Moving in the right direction”
Pros
Using PayPal is very simple and convenient for me.
Cons
I think it's moving in the right direction and the fact that it's a global service is a plus. I can't complain about anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Norma Angelica A.
Writing and Editing, 51-100 employees
“Highly functional”
Pros
Its functionality and security are excellent which makes it a very positive option overall.
Cons
At times it can take a little while but it still works very well and remains highly functional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10