PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Andrey A.

Architecture & Planning, 11-50 employees

4.0
October 2022

strong tool for large business investments

Pros

It works really well for a company when handling large investments and bigger financial transactions.

Cons

At times it can get a bit slow while processing but overall everything works fine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MAR

Mary Angel R.

Wholesale, 11-50 employees

4.0
October 2022

simple to make payments

Pros

What I've liked most, honestly, is that making payments is very simple.

Cons

Sometimes it feels a bit slow and can freeze now and then.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

FKM

Fabio Kenji M.

Graphic Design, 11-50 employees

4.0
October 2022

awesome digital wallet

Pros

Using it as a digital wallet has been pretty convenient thanks to its user-friendly interface. It also includes solid security features and one of the biggest advantages is how widely accepted it is as a payment method across other platforms.

Cons

That said, I still think there's some room to improve when it comes to data security. I had to contact support over a fraudulent transfer and unfortunately, I wasn't able to get a refund.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

NR

nigil r.

Human Resources, 51-100 employees

5.0
October 2022

Fantastic to use

Pros

This platform has been fantastic to use. The way it handles deposits and withdrawals is especially notable because everything feels simple.

Cons

Getting into the program can feel complex and returns sometimes take longer than expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

IM

Ivan M.

Human Resources, 1-10 employees

5.0
October 2022

Works properly

Pros

Everything works properly, it's simple to use and I haven't run into any issues with it.

Cons

The only downside is that withdrawal payments take a little longer than expected but overall it's excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AMG

Andrés Mauricio G.

Retail, 101-500 employees

4.0
October 2022

impressive speed

Pros

Handling international payments and sales to customers abroad has been very convenient. The process is quick and the paperwork and transactions move along with good speed.

Cons

Customers in Colombia still can't make online payments through our platform and whenever we've tried to get it resolved, we haven't received a clear answer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Government Administration, 11-50 employees

5.0
October 2022

platform gives clear guidance throughout

Pros

Using it feels secure, it's very simple to use, accessible and the platform gives clear guidance throughout. It's also widely accepted in countless places which makes it even more convenient. PayPal clearly reports all account activity and explains how everything works so it's genuinely a very useful tool for both receiving and sending payments in dollars or euros. Even though the fees in Argentina can be high when using the balance, I still find it very convenient to withdraw my funds through an intermediary platform.

Cons

I can't withdraw directly to my bank account in Argentina with conversion into Argentine pesos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AF

Aurelio F.

Construction, 1-10 employees

5.0
October 2022

Reliable and accessible

Pros

It gives me peace of mind because it feels secure, reliable and accessible whenever I need to use it.

Cons

I'd just like to see better support for different currencies instead of having things centered mostly around dollars.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MM

Meriem M.

Accounting, 1-10 employees

5.0
October 2022

quick financial transactions with paypal

Pros

One of the biggest reasons I keep choosing this software is its security. The app feels very safe to use and is really practical when I need to handle quick financial transactions.

Cons

if your account gets locked, the process to regain access is very complicated. On top of that, there's no direct customer service number so you're stuck dealing with a painful chat support process.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

LM

Lars M.

Information Technology and Services, 51-100 employees

4.0
October 2022

Takes very little time to send money

Pros

Sending money with this software is completely hassle-free and takes only a very short time.

Cons

I honestly don't have anything negative to say about this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JAG

Jessica Aparecida G.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Feels secure for paying bills

Pros

Using it for Castro and software payments has been really practical and I feel very secure whenever I receive or pay bills through it.

Cons

The only downside, in my view, is the limited number of payment providers available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

5.0
October 2022

simple to implement

Pros

It integrates completely and is simple to implement and use.

Cons

They could probably make the real-time commission details a bit clearer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BE

Bridget E.

Music, 1-10 employees

5.0
October 2022

Excellent customer service

Pros

Having used it for years as an occasional eBay seller, one thing that has consistently stood out is the excellent customer service. My dad was an eBay power seller so I've seen firsthand how dependable it can be. The buyer and seller protection is especially impressive and it really helps make buying and selling online feel safe and enjoyable.

Cons

If your balance goes below zero, PayPal automatically takes the money from your linked bank account. That can end up triggering an overdraft fee with banks like U.S. Bank which is definitely frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

GO

Gregorio O.

Cosmetics, 1-10 employees

5.0
October 2022

Helps increase sales for small businesses

Pros

Really appreciate how simple PayPal is to implement. It helps small businesses increase their sales by letting them accept online payments through credit card processing.

Cons

I would like it to be easier to withdraw money while in another country. It would also be really helpful if there were an international debit card available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Manuel A.

Wholesale, 11-50 employees

5.0
October 2022

Works well on mobile and computer

Pros

The reliability it offers is a big plus and being able to send and receive payments so conveniently from both a computer and a mobile phone makes it even better.

Cons

it doesn't allow transactions with cryptocurrencies.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VCD

Veronica Carolina D.

Security and Investigations, 51-100 employees

5.0
October 2022

Quick to access

Pros

I can send and receive payments without any hassle and the platform feels very secure while still being quick to access and use.

Cons

I'd just like bank withdrawals to be processed in less time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD

Jean D.

E-Learning, 1-10 employees

5.0
October 2022

Valuable tool for instant transfers

Pros

Being able to send or receive money instantly, internationally, whether it's to family and friends or to businesses, is really valuable.

Cons

Entering the amount to send in the app isn't very user-friendly especially because of the way the decimal/comma input works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MD

Mauricio d.

Insurance, 51-100 employees

4.0
October 2022

Versatile billing across websites

Pros

It is easy to use and it gives me the option to create invoices from different sectors and across various websites.

Cons

Its availability for transferring money to other people or organizations is still limited, mainly because it is not used very often in my geographic region.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

DPJ

Deep prakash J.

Entertainment, 1-10 employees

5.0
October 2022

Moving in the right direction

Pros

Using PayPal is very simple and convenient for me.

Cons

I think it's moving in the right direction and the fact that it's a global service is a plus. I can't complain about anything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

NAA

Norma Angelica A.

Writing and Editing, 51-100 employees

5.0
October 2022

Highly functional

Pros

Its functionality and security are excellent which makes it a very positive option overall.

Cons

At times it can take a little while but it still works very well and remains highly functional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10