PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CC

Catherine C.

Online Media, 500+ employees

4.0
October 2022

Genuinely useful app

Pros

Setting up an account was simple and the OTP requirement adds an extra layer of security. It feels safe to keep money there and sending or receiving payments is very convenient.

Cons

Nothing really comes to mind since the app has been genuinely useful for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

ML

Milton L.

Online Media, 1-10 employees

4.0
October 2022

Not hard to get the hang of

Pros

It feels very simple and user-friendly so getting the hang of it doesn't take much effort at all.

Cons

Moving money from your account there over to your bank account is not very simple and can be a bit inconvenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

GG

Gladys G.

Sporting Goods, 101-500 employees

5.0
October 2022

Effective for making purchases

Pros

Quick to use, not complicated at all and very effective for making purchases.

Cons

I didn't come across anything I disliked, everything worked really well and felt very effective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HA

Haroldo A.

Food Production, 51-100 employees

5.0
October 2022

stands out for its protection system

Pros

One reason this software stands out to me is its protection system. The app feels very stable and works really well for handling money transactions without hassle which makes it a very useful option.

Cons

That said, dealing with conflicts between buyers and sellers can still be difficult. Getting through the app to find the right section for resolving a dispute can also be a challenge.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GM

Geovanny M.

Construction, 1-10 employees

4.0
October 2022

Can't complain

Pros

It's very simple to use and I can make payments from just about anywhere.

Cons

I really don't have any complaints since everything feels more simple and works very well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

ET

Eliza T.

Marketing and Advertising, 1-10 employees

4.0
October 2022

Ui is simple to navigate

Pros

Using it is very simple and the interface is clean and simple to navigate.

Cons

when a client sends me money, I end up covering the transfer fee myself and it's quite expensive. On top of that, the fee for moving the funds from PayPal to my preferred bank still isn't included.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

PC

Paolo C.

Information Technology and Services, 11-50 employees

5.0
October 2022

solid reputation and reliability

Pros

Nothing really compares to it when it comes to reputation and reliability. I've used it in several situations, selling, buying, returning items and every single experience has been positive. I have nothing to complain about.

Cons

Managing payment cards without creating an account can be a bit difficult for customers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PI

Prosper I.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Way ahead of the competition

Pros

Compared with other online payment apps I've tried, this one stands out as the best. It was quick to get started with and the whole setup and day-to-day use feel very simple.

Cons

it doesn't accept debit or credit cards directly. It only works with a virtual card and that ended up delaying my setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TP

Tuhise P.

Banking, 1-10 employees

4.0
October 2022

Best for online transfers

Pros

Sending money online with PayPal is probably the simplest option out there.

Cons

One thing that would make it even better is adding mobile money transfers so users could withdraw funds straight to their phones.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AP

Antonietta P.

Information Technology and Services, 500+ employees

5.0
October 2022

Transaction history helps with tracking

Pros

The biggest advantage of this software is definitely how quickly money is processed and shared. The interface is very simple and user-friendly, sending payments happens instantly and you can find other users by phone number or email which makes searching for the right person much easier. On top of that, the transaction history makes it convenient to keep track of every movement.

Cons

I'm not a big fan of the process for moving money from the account to the card. I also dislike that they removed the Wallet feature since I used it often to collect money for group gifts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AR

Abdul R.

Consumer Services, 11-50 employees

5.0
October 2022

security is the biggest plus

Pros

Security is probably the biggest advantage and using it feels simple.

Cons

They can limit your account. When that happens, reaching support is frustrating because you can't contact them through WhatsApp and the only option is email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CM

Claudio M.

Information Technology and Services, 11-50 employees

4.0
October 2022

Can save credit or prepaid cards

Pros

It lets you make online payments securely. You can save credit or prepaid cards or link your bank account as well.

Cons

it's hard to find any real flaws with it at this point.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

NS

Nathan S.

Information Technology and Services, 1-10 employees

5.0
October 2022

User-friendly system

Pros

Found it user-friendly and sending money to friends doesn't take much effort.

Cons

When a payment is split across multiple payment methods, the activity feed can look a little cluttered.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RN

Ritchie N.

Hospitality, 51-100 employees

5.0
October 2022

No problems using it

Pros

It's been a secure option that I can keep using long term without running into any problems.

Cons

it still feels limited to the US and I really hope it becomes available through more companies here in the Philippines because I'd definitely like to use it more.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Education Management, 101-500 employees

5.0
October 2022

Efficient for handling transactions

Pros

Handling online transactions with this software has been very efficient and it provides a dependable solution for just about every payment need I have online.

Cons

These services are still unavailable or restricted in many African countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HA

Herman A.

Broadcast Media, 500+ employees

5.0
October 2022

Easy way to get paid for online work

Pros

Receiving payments for online work through PayPal feels efficient and simple.

Cons

Signing in from a different location or while using a VPN can lead to the account being frozen and the verification process can be difficult at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EP

Eric P.

International Trade and Development, 1-10 employees

5.0
October 2022

Glad i chose it

Pros

I've been using it for a long time now and I've been very satisfied with it overall.

Cons

The commission fees can vary depending on the currency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AB

Alandra B.

Retail, 101-500 employees

4.0
October 2022

One-click payments every time

Pros

Paying is really convenient because all my information is already saved so I can complete a purchase with just one click.

Cons

App doesn't let you change the units so you have to use the website instead of doing it directly in the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MM

maidi m.

Individual & Family Services, 1-10 employees

5.0
October 2022

secure transfers and bank linking

Pros

Sending money through PayPal is very simple and you can transfer funds to anyone who has an online account. It also lets you connect it to your regular bank account which is really convenient. One thing that stands out is the security since it always sends alerts and asks for a code when you log in.

Cons

The part I liked the least is that it can take quite a while for the money to be transferred into my bank account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Transportation/ Trucking/ Railroad, 500+ employees

5.0
October 2022

incredible support from their staff

Pros

Everything about the app has been positive for me and the support team and help service have been excellent whenever needed.

Cons

I still haven't come across any downsides so far, it seems good and well-suited to what I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10