PayPal Software Reviews

“Instant transfers when verified”

Pros

Once your account is verified, the money shows up almost instantly which is something I really appreciate. If you're not verified yet, it can take a little longer before the funds come through.

Cons

I don't agree with how the app can freeze your account when you receive a certain amount of money. That feels unfair especially when someone might usually get smaller payments and then suddenly receive a larger one, only for it to be questioned.

“Excellent way of receiving payments”

Pros

Sending and receiving payments for just about anything is really simple with it.

Cons

I honestly don't have anything negative to say about it.

“Helps run a business”

Pros

A big plus is how widely it's supported by most companies, whether through credit cards or direct payments. That really helps with running a business and makes things much more convenient especially for small businesses.

Cons

A problem I ran into was linking the payment processing with my online e-commerce system.

“Paypal comes to the rescue everytime”

Pros

It has been working really well for us and we'd recommend it to any business. It's truly been there to save the day when needed.

Cons

Whenever even a small issue comes up, their team is always there to help which makes them a really good company to work with.

“pleased with the uptime”

Pros

Being able to give our customers several payment options has been a big plus. I've also been really pleased with the uptime since the service has been very dependable for us.

Cons

Fraud prevention still misses some of the criteria we've had with other payment processors. That said, based on our conversations with their team, they seem to be adding more fraud prevention features that should let us fine-tune our rules even further.

“Bigger companies trust it”

Pros

PayPal works well for us largely because the name is widely recognized and bigger companies already trust it for business payments. I mainly use it with one client who sends recurring royalty payments and it's much simpler than having to create invoices every time or rely on ACH transfers. They can just send the money straight to the business account. It's also handy for one-off payments to vendors or speakers under $600 when we don't want the extra hassle of tax tracking since the platform takes care of that piece.

Cons

Over time, it feels like some of the functionality has been scaled back. I had my account set to transfer funds automatically to my business checking account but I know that feature was being phased out. There's also a feeling that the platform prefers to keep your money sitting there instead of moving it through quickly which I really don't like. I've used PayPal for business financing too and the support on that side has been pretty underwhelming. Loans and credit lines are handled through LoanBuilder so there's very little visibility into that part of the account when you log in unless funds are actually being released. I usually have to go digging for promissory notes, amortization schedules and other documents my bookkeeper needs for reconciliation.

“Reliable for personal use”

Pros

I mainly use it for personal payments and it works really well for that although I don't rely on it much for business purposes.

Cons

It's a really solid platform overall. I'd just love to learn more about everything else they offer.

“Increases our chances of keeping a sale”

Pros

Having it as another payment method is a smart addition for customers. The more payment choices you offer, the better the chances of keeping a sale. It also provides a simple, user-friendly way to send money for goods and services.

Cons

The service can be difficult to use when the signal is weak or unreliable.

“Not much explanation needed”

Pros

Most of our users already know it which makes it very simple for our clientele to use without much explanation.

Cons

The pricing is higher than with some other platforms so it isn't the most cost-efficient option.

“User-friendly for the whole team”

Pros

The layout is very simple to work with and both my employees and I can get around it without any trouble.

Cons

Customer support could be improved a bit but aside from that, it's still an excellent product from a solid company.

“Good value”

Pros

Pretty much anyone can get value out of using it and most businesses already accept it.

Cons

I don't have any complaints about it.

“Their team responds right away”

Pros

The app and website both feel secure, fast and simple to use, with a layout that's very easy to navigate. On top of that, customer service responds right away whenever needed.

Cons

I haven't run into any issues at all. They've been amazing and after more than two years of using it, I still have no complaints.

“Reliable protection for both parties”

Pros

PayPal will reimburse sellers or customers when the other party fails to pay or follow through.

Cons

The downside is the fees it charges after each transaction.

“Frienldy layout”

Pros

Very user-friendly and simple to use. It works well for users with different levels of experience.

Cons

Connections with other programs could be better, it would be simpler if it could link with more software.

“proven its reliability”

Pros

After two decades in business, this company has clearly proven its reliability. It continues to be a timely and efficient way to handle online purchase transactions.

Cons

It would be nice to see some fresh features added to make the platform more engaging and allow for a bit more personalization.

“Automatic payments that keep business moving”

Pros

Running almost all of my business online, it has become essential for handling payments without hassle. The biggest advantage for me is being able to set up automatic payments so clients can put everything on autopilot while I maintain a more consistent and reliable income stream.

Cons

I'd like to see stronger support for users when chargebacks come up.

“Efficient application”

Pros

Making payments through this app is efficient and secure.

Cons

Personally, I think it's a very efficient application.

“Seems to have gone off track”

Pros

Years ago, it was really strong when it came to managing risk for online purchases especially on sites like eBay which is a big part of why it became so successful.

Cons

These days though, the company seems to have gone off track. If you ever need to move money from one currency to another, you're much better off using something else because their exchange rates are outrageously bad.

“Time-saving for remote payments”

Pros

Something that really stands out is how much time this system saves. It makes it possible to exchange goods and services without needing a face-to-face transaction which helps keep everything organized and running efficiently.

Cons

The part I really dislike is the delay in getting paid when a transaction gets flagged for possible fraud. The verification process can be frustrating, with a lot of steps just to prove your identity and even after doing that, the issue is not always resolved right away. At times, you still have to wait until their system decides all of its requirements have been satisfied.

“Great for payment processing”

Pros

Handling online purchases is much more convenient with it especially for someone like me who shops on the internet a lot. The buyer protection is a big plus because it adds reassurance against fraud. It also lets me accept payments for items I sell online and that has been really helpful.

Cons

We can't use it for our business because it isn't 2nd amendment friendly. Aside from that, it has been an overall really solid platform.